TM
Contents of this manual are subject to change without prior notice at the discretion
of NEC America, Inc. This document has been prepared for the use of
employees and customers of NEC America, Inc. and may not be reproduced
without prior written approval of NEC America, Inc.
InfoSet is a trademark of NEC America, Inc., Dterm and Electra Elite are registered
trademarks of NEC America, Inc. Windows and Microsoft Internet Explorer are
registered trademarks of Microsoft Corporation. Netscape and Netscape
Communicator are registered trademarks of Netscape Communications
Corporation.
Copyright 2000
NEC America, Inc.
1555 Walnut Hill Lane
Irving, TX 75038
Business Terminals Division
Regulatory Information
GENERAL
INFORMATION
The Federal Communications Commission (FCC) has established rules that
permit this telephone system to be directly connected to the telephone
network. A jack is provided by the telephone company. Jacks for this type of
customer provided equipment are not provided on party lines or coin lines.
The telephone company may make changes in its technical operations and
procedures. If such changes affect the compatibility or use of the InfoSet 408
system, the telephone company is required to give adequate notice of the
changes.
COMPANY
NOTIFICATION
Before connecting this telephone system to the telephone network, the
following information must be provided to the telephone company:
1. Your telephone Number.
2. FCC registration number:
If the system is to be installed as a Key Function system (no dial
access to outside lines), use the following number:
AY5-THA-40116-KF-E
If the system is to be installed as a Multifunction system (Dial "9"
access to outside lines), use the following number:
AY5-THA-40117-MF-E
The following table lists the Facility Interface Codes (FIC), Ringer Equivalent
Numbers (REN), Service Order Codes (SOC), and Jack Types for the
interface ETUs.
FIC, REN, SOC, and Jack Types for InfoSet 408 System ETUs
Interface ETU Type
FIC
REN
SOC
Jack
BRT(1)-B10 ETU
02IS5
N/A
6.0P
N/A
RJ11C
COI(2)-B10 ETU (Loop Start)
02LS2
2.1B
N/A
RJ21X
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InfoSet 408
INCIDENCE OF HARM
If the system is malfunctioning, it may also be causing harm to the telephone
network. The telephone system should be disconnected until the source of
the problem can be determined and until repair has been made. If this is not
done, the telephone company may temporarily disconnect service.
RADIO FREQUENCY
INTERFERENCE
In compliance with FCC Part 15 rules, the following statement is provided:
IMPORTANT NOTE
"Except as noted below, this equipment generates, uses, and can radiate radio
frequency energy and if not installed and used in accordance with the installation
instructions, may cause interference to radio communications. This equipment has
been tested and approved for compliance with the limits for a Class B computing
device pursuant to Part 15 of FCC Rules, that are designed to provide reasonable
protection against such interference when operated in a commercial environment.
Operation of this telephone system in a residential area is likely to cause
interference, in which case, the user, at his or her own expense, is required to take
whatever measures may be required to correct the interference."
The following telephone sets are in compliance with Class B limits:
DTB-16-1 (BK)/(WH) TEL
DTB-16D-1 (BK)/(WH) TEL
The following telephone sets are in compliance with Class A limits:
DTU-8-1 (BK)/(WH) TEL
DTU-8D-2 (BK)/(WH) TEL
DTU-16-1 (BK)/(WH) TEL
DTU-16D-2 (BK)/(WH) TEL
DTU-32-1 (BK)/(WH) TEL
DTU-32D-2 (BK)/(WH) TEL
DTP-2DT-1 (WH) TEL
DTP-1-1 (WH) TEL
DTP-1HM-1 (WH) TEL
DTU-4R-1 (BK) TEL
ETW-4R-1 (BK) TEL
Note: If this system is to be used in a residential area, then only telephones
that meet Class B limits shall be used.
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Regulatory Information
InfoSet 408
Issue 1A
HEARING AID
COMPATIBILITY
The NEC Multiline telephones and NEC single line telephones that are
provided for this system are hearing aid compatible and comply with the
volume control requirements. The manufacturer of other single line
telephones for use with the system must provide notice of hearing aid
compatibility to comply with FCC rules that now prohibit the use of non-
hearing aid compatible telephones.
MUSIC ON HOLD
IMPORTANT NOTE
"In accordance with U.S. Copyright Law, a license may be required from the
American Society of Composers, Authors and Publishers, or other similar
organization, if radio or TV broadcasts are transmitted through the Music On Hold
feature of this telecommunication system. NEC America Inc., hereby disclaims
any liability arising out of the failure to obtain such a license."
SERVICE
REQUIREMENTS
If equipment malfunctions, all repairs will be performed by an authorized
agent of NEC America, Inc. or by NEC America, Inc. The user requiring
service is responsible for reporting the need for service to an NEC
America, Inc. authorized agent or to NEC America, Inc.
SAFETY
REQUIREMENTS
High Leakage Current
Connect permanent earthing conductor before connecting telephone lines.
A supplementary equipment earthing conductor is to be installed
between the product or system and earth, that is, in addition to the
equipment earthing conductor in the power supply cord.
The supplementary equipment earthing conductor may not be
smaller in size than the unearthed branch circuit supply
conductors. The supplementary equipment earthing conductor is
to be connected to the product at the terminal provided, and
connected to earth in a manner that will retain the earth connection
when the power supply cord is unplugged. The connection to earth
of the supplementary earthing conductor shall be in compliance
with the appropriate rules for terminating bonding jumpers in Part K
of Article 250 of the National Electrical Code, ANSI/NFPA 70, and
Article 10 of Part 1 of the Canadian Electrical Code, Part 1, C22.1.
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InfoSet 408
Termination of the supplementary equipment earthing conductor is
permitted to be made to building steel, to a metal electrical raceway
system, or to an earthed item that is permanently and reliably
connected to the electrical service equipment earthed.
Bare, covered or insulated earthing conductors are acceptable. A
covered or insulated earthing conductor must have a continuous
outer finish that is either green or green with one or more yellow
stripes.
UL 1950
INFORMATION
This equipment has been listed by Underwriters Laboratories and found to
comply with all applicable requirements of the standard for information
technology equipment, UL1950, 3rd edition.
INDUSTRY CANADA
Industry Canada has established rules that permit this telephone system to
be directly connected to the telephone network. Prior to the connection or
disconnection of this telephone system to or from the telephone network, the
telephone company must be provided with the following information.
1. Your telephone number.
2. IC certification number: 14010421A
3. Ringer Equivalence Number (REN) of the equipment: 2.1B
The Industry Canada label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network
protective, operational and safety requirements as prescribed in the
applicable Terminal Equipment Technical Requirements document(s). The
Department does not guarantee that equipment operates to the user
satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions
may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
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Regulatory Information
InfoSet 408
Issue 1A
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but
should contact the applicable electric inspection authority or electrician.
The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination of an interface may
consist of any combination of devices subject only to the requirement that
the sum of the Ringer Equivalent Numbers of all the devices does not
exceed 5.
This equipment complies with all applicable requirements of the Canadian
Standards Association standard for information technology equipment
C 22.2 No. 950, and bears the CUL mark.
This equipment meets IC requirements CS03.
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus as set out in the radio interference
regulations of Industry Canada.
Le present appareil numerique n'emet pas de bruits radioelectriques
depassant les limites applicables aux appareils numeriques de Classe A
prescrites dans le reglement sur le brouillage radioelectrique edicte par
Industrie Canada.
BATTERY DISPOSAL
The InfoSet 408 system includes the batteries listed below. When
disposing of these batteries, KSUs, and/or ETUs, you must comply with
applicable federal and state regulations regarding proper disposal
procedures.
Battery Types and Quantities for KSUs and ETUs
Unit Name
Type of Battery
Quantity
B408-B10 KSU
Lead Acid
2
B408-B10 KSU
Lithium
1
DTP-1HM-1 (SW) TEL
Lithium
1
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InfoSet 408
The InfoSet 408 B408-B10 KSU provides memory backup (lithium battery)
for a minimum of two years.
IMPORTANT SAFEGUARDS FOR BATTERY DISPOSAL
DO NOT PLACE USED BATTERIES IN YOUR REGULAR TRASH! THE
PRODUCT YOU PURCHASED CONTAINS A NICKEL-CADMIUM OR
SEALED LEAD BATTERY. NICKEL-CADMIUM OR SEALED LEAD
BATTERIES MUST BE COLLECTED, RECYCLED, OR DISPOSED OF IN
AN ENVIRONMENTALLY SOUND MANNER.
The incineration, landfilling or mixing of nickel-cadmium or sealed lead
batteries with the municipal solid waste stream is PROHIBITED BY LAW in
most areas. Contact your local solid waste management officials for other
information regarding the environmentally sound collection, recycling, and
disposal of the battery.
Nickel-Cadmium (or sealed lead) batteries must be returned to a federal or
state approved nickel-cadmium (or sealed lead) battery recycler. This may
be where the batteries were originally sold or a local seller of automotive
batteries. Contact your local waste management officials for other
information regarding the environmentally sound collection, recycling and
disposal of the battery contained in this product. For Ni-Cd batteries, you
can also call 1-800-8-BATTERYSM if further information is required.
The packaging for the InfoSet 408 system contains the following labels
regarding proper disposal.
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Regulatory Information
InfoSet 408
Issue 1A
PRODUCT PACKAGE LABELING
CONTAINS NICKEL-CADMIUM BATTERY.
BATTERY MUST BE RECYCLED OR
DISPOSED OF PROPERLY. MUST NOT BE
DISPOSED OF IN MUNICIPAL WASTE.
Ni-Cd
CONTAINS SEALED LEAD BATTERY.
BATTERY MUST BE RECYCLED. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Pb
System Manual
7
Table of Contents
Chapter 1 System Overview
Section 1
Your System .................................................................................... 1-1
Section 2
Equipment ........................................................................................ 1-1
Section 3
Power Requirements ...................................................................... 1-5
3.1
Power Supply Inputs ....................................................................1-5
3.2
Power Supply Consumption ........................................................1-6
Section 4
Cabling Requirements and Specifications ................................... 1-6
Section 5
Environmental Conditions ............................................................. 1-8
5.1
Temperature ................................................................................1-8
5.2
Humidity .......................................................................................1-8
Section 6
Weights and Dimensions .............................................................. 1-8
Section 7
Outside Line Type ........................................................................... 1-9
Section 8
Network and Control ..................................................................... 1-10
8.1
Transmission, Network, and Control Specifications ..................1-10
8.1.1
Transmission ................................................................... 1-10
8.1.2
Network ........................................................................... 1-10
8.1.3
Control ............................................................................. 1-10
8.1.4
Telephone ....................................................................... 1-10
Section 9
External Equipment Connection .................................................. 1-11
9.1
Music Sources for Music on Hold via KSU ................................1-11
9.2
External Paging (Audio) via KSU ...............................................1-11
9.3
External Tone Ringer .................................................................1-12
9.4
SMDR Output ............................................................................1-12
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InfoSet 408
9.5
PC Connection .......................................................................... 1-12
9.6
Relay Contact ............................................................................ 1-12
Section 10
Battery Backup .............................................................................. 1-12
10.1
System Backup .......................................................................... 1-12
10.2
Memory Backup ......................................................................... 1-12
Chapter 2 Installation
Section 1
Basic Installation ............................................................................. 2-1
1.1
Unpacking the KSU ..................................................................... 2-1
1.2
Opening the KSU and Attaching the Batteries ............................ 2-2
1.3
Wall Mounting the KSU ............................................................... 2-5
1.4
Installing the External Speaker Relay Cable ............................... 2-7
Section 2
Installing Electronic Telephone Units ......................................... 2-10
2.1
Installing the ESI(3)-B10 ETU ................................................... 2-10
2.2
Installing the COI(2)-B10 ETU ................................................... 2-12
2.3
Installing the CID(2)-B10 UNIT .................................................. 2-15
2.4
Installing the SLI(2)-B10 ETU .................................................... 2-18
2.5
Installing the PBR-B10 ETU ...................................................... 2-21
2.6
Installing the MIF-B10 ETU ....................................................... 2-22
2.7
Installing the DPH-B10 ETU ...................................................... 2-25
Section 3
Installing Background Music for Music On Hold and External
Speakers for Paging ...................................................................... 2-29
Section 4
Connecting Telephones Cords .................................................... 2-30
4.1
Connecting InfoSet Telephones ................................................ 2-30
4.2
Connecting Electra Elite Telephones ........................................ 2-31
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Issue 1A
Section 5
Installing a Dterm® Cordless Lite Telephone ............................... 2-32
5.1
Selecting an Installation Location ..............................................2-32
5.2
Connecting the Telephone Cords ..............................................2-33
5.3
Applying Power to the Base Unit ...............................................2-33
Section 6
Installing the Dterm® Cordless Telephone ................................... 2-34
6.1
Selecting an Installation Location ..............................................2-34
6.2
Connecting the Telephone Cords ..............................................2-35
6.3
Applying Power to the Base Unit ...............................................2-35
Section 7
Replacing Batteries and Fuses .................................................... 2-36
7.1
Replacing the Backup Batteries in the KSU ..............................2-36
7.2
Replacing the Lithium Batteries in the KSU ...............................2-39
7.3
Replacing a Fuse .......................................................................2-41
Chapter 3 Features
Section 1
Introduction ..................................................................................... 3-1
Section 2
Differences in Telephone Types .................................................... 3-1
All Call Page ................................................................................................ 3-3
Ancillary Device Connection ........................................................................ 3-5
Answer Hold ................................................................................................ 3-6
Answer Key ................................................................................................. 3-7
Attendant Positions...................................................................................... 3-8
Automatic Callback ...................................................................................... 3-9
Automatic Day/Night Mode Switching ....................................................... 3-10
Automatic Hold .......................................................................................... 3-11
Automatic Pause - Behind PBX ................................................................. 3-12
Automatic Redial ....................................................................................... 3-13
Automatic Release .................................................................................... 3-16
Background Music - External Speakers .................................................... 3-17
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Background Music - Multiline Telephone Speakers................................... 3-18
Barge-In (Interrupting an External Call) ..................................................... 3-20
Battery Backup System Memory ............................................................ 3-22
Battery Backup System Power (Built-In)................................................. 3-23
Busy Lamp Field - Multiline Telephones .................................................... 3-24
Callback Request....................................................................................... 3-25
Call Elapsed Timer .................................................................................... 3-27
Call Forward - All Calls .............................................................................. 3-28
Call Forward Busy/No Answer ................................................................ 3-30
Caller Identification .................................................................................... 3-33
Caller ID Scrolling ...................................................................................... 3-34
Call Pickup Group ...................................................................................... 3-35
Call Restriction........................................................................................... 3-37
Call Restriction Override using System Speed Dial................................... 3-39
Call Transfer .............................................................................................. 3-40
Call Waiting Indication ............................................................................... 3-43
Character Registration ............................................................................... 3-44
Clock/Calendar Display ............................................................................. 3-47
Confirmation Dial ....................................................................................... 3-49
Conference Add-On ................................................................................... 3-51
Consecutive Speed Dial ............................................................................ 3-54
Digital Voice Mail ....................................................................................... 3-55
Delayed Ringing ........................................................................................ 3-56
Direct Inward Termination.......................................................................... 3-57
Direct Paging Access................................................................................. 3-58
Direct Station Selection ............................................................................. 3-60
Distinctive Ringing ..................................................................................... 3-62
Door Lock Release .................................................................................... 3-63
Door/Monitor Telephone ............................................................................ 3-64
Do Not Disturb (DND) ................................................................................ 3-66
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DP to DTMF Switching .............................................................................. 3-67
Extension Hunting ..................................................................................... 3-69
Extension Name Assignment .................................................................... 3-71
External Paging (Meet-Me)........................................................................ 3-72
External Tone Ringer via External Speaker .............................................. 3-74
Flash Key................................................................................................... 3-75
Flexible Line Key ....................................................................................... 3-76
Flexible Numbering Plan ........................................................................... 3-77
Flexible Ringing Assignment ..................................................................... 3-78
Flexible Timeout ........................................................................................ 3-79
Full Handsfree Operation .......................................................................... 3-82
Handset Microphone Control ..................................................................... 3-84
Handsfree Answerback ............................................................................. 3-85
Handsfree Dialing and Monitoring ............................................................. 3-86
Headset Connection .................................................................................. 3-87
Holdfree Transfer....................................................................................... 3-89
Hold with Recall (Exclusive and Non-Exclusive) ....................................... 3-90
Howler Tone Service ................................................................................. 3-93
Icon Display ............................................................................................... 3-94
I-Hold Indication......................................................................................... 3-95
Incoming Call Identification........................................................................ 3-96
Internal Recall............................................................................................ 3-98
Internal Voice/Tone Signaling.................................................................... 3-99
I-Use Indication........................................................................................ 3-101
Key Function/Multifunction Registration .................................................. 3-102
Manual Line Seizure ................................................................................ 3-103
Manual Pause.......................................................................................... 3-104
Message Waiting Indication for Voice Mail .............................................. 3-105
Microphone Control ................................................................................. 3-106
Music on Hold .......................................................................................... 3-107
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Nesting Dial ............................................................................................. 3-108
Night Mode .............................................................................................. 3-111
Off-Hook Ringing ..................................................................................... 3-114
One-Touch/Feature Access Keys User Programmable........................ 3-115
PC Programming ..................................................................................... 3-119
Power Failure Transfer ............................................................................ 3-121
Preset Dialing .......................................................................................... 3-122
Prime Line Assignment ............................................................................ 3-123
Privacy on all Calls .................................................................................. 3-125
Programmable Pause for Speed Dial ...................................................... 3-127
Programming from Multiline Telephone ................................................... 3-128
Resident System Program ....................................................................... 3-129
Ringing Line Preference .......................................................................... 3-130
Room Monitor Telephone ........................................................................ 3-131
Seized Trunk Name/Number Display ...................................................... 3-133
Single Line Telephone Access ................................................................ 3-135
Single Line Telephone Adapter ............................................................... 3-138
Softkeys ................................................................................................... 3-140
SPD (InfoSet) or Redial (Electra Elite) Key ............................................. 3-144
Specified CO/PBX Line Seizure .............................................................. 3-146
Speed Dial Extension ........................................................................... 3-147
Speed Dial System ............................................................................... 3-151
Station Message Detail Recording (SMDR) ............................................ 3-154
Step Call .................................................................................................. 3-156
Stored Hookflash ..................................................................................... 3-157
System Set Button ................................................................................... 3-159
Telephone Volume Control ...................................................................... 3-160
Tenant Service......................................................................................... 3-162
Timed Alarm ............................................................................................ 3-164
Tone Override .......................................................................................... 3-166
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Issue 1A
Trunk Outgoing Restriction ...................................................................... 3-168
Trunk Queuing ......................................................................................... 3-169
Two-Color LEDs (Lamp) .......................................................................... 3-171
User Programming .................................................................................. 3-172
Chapter 4 Telephones
Section 1
Introduction ..................................................................................... 4-1
1.1
InfoSet 408 Telephones ...............................................................4-1
1.2
Electra Elite Telephones ..............................................................4-2
Section 2
Wall Mounting Telephones ............................................................. 4-6
2.1
Wall Mounting the InfoSet Telephones ........................................4-6
2.2
Wall Mounting the Electra Elite Telephones ..............................4-10
2.2.1
Wall Mounting using the Base Unit ................................. 4-10
2.2.2
Installing the Wall Mount Unit and Mounting the
Telephone using the WMU-U Unit .................................. 4-16
2.3
Wall Mounting Single Line Telephones .....................................4-20
Section 3
Adjusting the Height of Telephones ............................................ 4-23
3.1
Adjusting the Height of InfoSet Telephones ..............................4-23
3.2
Adjusting the Height of the Electra Elite Telephones .................4-24
3.3
Adjusting the LCD on the Electra Elite Display Telephones ......4-26
Section 4
Installing Line Card Labels and Protective Plastic Panels
on Telephones ............................................................................... 4-27
4.1
Installing the Line Card Labels and Protective Plastic
Panel on the InfoSet Telephones ..............................................4-27
4.2
Installing the Line Card Labels and Protective Plastic
Panel on the Electra Elite Telephones .......................................4-29
4.3
SLT(1)-U10 ADP (Single Line Telephone Adapter) ...................4-30
4.3.1
Connecting the SLT(1)-U10 ADP to the System ............. 4-30
4.3.2
Wall Mounting the SLT(1)-U10 ADP ............................... 4-32
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Section 5
Wall Mounting Template for InfoSet Telephones ....................... 4-33
Chapter 5 Optional Equipment
Section 1
General Information ........................................................................ 5-1
Section 2
Preparing the Telephone for Adapter Installation ........................ 5-1
Section 3
Installing Adapters .......................................................................... 5-5
3.1
ACA-U Unit (AC Adapter) ........................................................... 5-5
3.1.1
Connecting the ACA-U Unit ...............................................5-5
3.2
ADA-U Unit (Ancillary Device Adapter) ...................................... 5-6
3.2.1
Connecting Cables to the ADA-U Unit ..............................5-6
3.2.2
Switch Settings ................................................................5-10
3.2.3
Installing an ADA-U Unit on an Electra
Elite Telephone ...............................................................5-11
3.3
APR-U Unit (Analog Port Ringer) ............................................. 5-12
3.3.1
Installing an APR-U Unit on a Telephone ........................5-13
3.3.2
Switch Settings ................................................................5-14
3.3.3
Connecting Cables on the APR-U Unit ...........................5-15
3.4
HFU-U (BK)/(WH) Unit (Handsfree Unit) ................................... 5-16
3.4.1
Installing an HFU-U (BK)/(WH) Unit on a Telephone ......5-16
3.4.2
Installing the External Microphone ..................................5-16
3.4.3
Switch Settings ................................................................5-17
3.5
CTA-U Unit (Computer Telephony Application) ........................ 5-18
3.5.1
Installing the CTA-U Unit .................................................5-19
3.5.2
Connecting the Cables on the CTA-U Unit ......................5-20
3.5.3
Installing the Driver on the PC .........................................5-20
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Chapter 6 Telephone Programming
Section 1
Introduction ..................................................................................... 6-1
Section 2
Entering Programming Mode ......................................................... 6-1
2.1
Programming Guidelines .............................................................6-2
Section 3
Programming Functions ................................................................. 6-4
Chapter 7 PC Programming
Section 1
Introduction ..................................................................................... 7-1
Section 2
Hardware and Software Requirements ......................................... 7-1
Section 3
Installing PC Programming Software ............................................ 7-2
Section 4
Starting PC Programming .............................................................. 7-2
Section 5
Using PC Programming .................................................................. 7-3
Section 6
Infoset 408 Programming Menus .................................................. 7-5
6.1
Main Menu Screen .......................................................................7-5
6.2
Switch Menu ................................................................................7-6
6.3
Phones .........................................................................................7-8
6.3.1
Line Keys .......................................................................... 7-9
6.3.2
One-Touch Keys ............................................................. 7-11
6.3.3
Speed Dialing .................................................................. 7-13
6.4
Ringing .......................................................................................7-16
6.5
Restricted Dialing .......................................................................7-18
6.6
New File .....................................................................................7-21
6.7
Load File ....................................................................................7-23
6.8
Save File ....................................................................................7-24
6.9
Copy ..........................................................................................7-26
6.10
D.E.S.I. ......................................................................................7-28
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InfoSet 408
6.11
Report ........................................................................................ 7-30
6.11.1
System Report .................................................................7-31
6.11.2
Telephone-Based Report ................................................7-33
6.11.3
Trunk-Based Report ........................................................7-35
6.11.4
Non-Default Value Report ...............................................7-37
6.12
Help ........................................................................................... 7-38
6.13
Connect ..................................................................................... 7-40
6.14
Upload ....................................................................................... 7-41
6.15
Download ................................................................................... 7-42
6.16
Disconnect ................................................................................. 7-43
6.17
Expert ........................................................................................ 7-44
6.18
Wizard ....................................................................................... 7-46
Appendix A Feature Access Codes and Special Numbers Lists
Appendix B Tone Patterns
Appendix C Glossary of Terms
x
Table of Contents
List of Figures
Figure 1-1
Connecting the ESI to the Multiline Telephone Using Twisted
2-Pair Cable ................................................................................................. 1-7
Figure 2-1
Removing the Front Cover ........................................................................... 2-2
Figure 2-2
Attaching the Backup Battery Connectors .................................................... 2-3
Figure 2-3
Installing the Lithium Battery ........................................................................ 2-3
Figure 2-4
Setting the Battery Memory Switch .............................................................. 2-4
Figure 2-5
Securing the KSU to the Wall ....................................................................... 2-5
Figure 2-6
Connecting the Trunk Lines and Telephones to the System ........................ 2-6
Figure 2-7
Removing the Plastic Knockout .................................................................... 2-7
Figure 2-8
Attaching the Speaker Relay Cables ............................................................ 2-8
Figure 2-9
Inserting the Connector into the Terminal .................................................... 2-9
Figure 2-10
Inserting the Telephone Cord into the Jack .................................................. 2-9
Figure 2-11
Installing the ESI ETU into the KSU ........................................................... 2-11
Figure 2-12
Connecting the Telephones to the KSU ..................................................... 2-11
Figure 2-13
Installing the COI ETU into the KSU ........................................................... 2-12
Figure 2-14
Removing the ISDN Knockout .................................................................... 2-13
Figure 2-15
Inserting the Cable into the ISDN Slot ........................................................ 2-13
Figure 2-16
Inserting the Cable into the COI ETU ......................................................... 2-13
Figure 2-17
Connecting Additional Lines to the KSU .................................................... 2-14
Figure 2-18
Connecting Optional Devices to the COI ETU ............................................ 2-14
Figure 2-19
Installing the First CID Unit ......................................................................... 2-15
Figure 2-20
Installing the Second CID Unit ................................................................... 2-16
Figure 2-21
Piggybacking the COI(2) ETU and CID Unit ............................................... 2-16
System Manual
xi
Issue 1A
InfoSet 408
Figure 2-22
Inserting the COI ETU into the KSU ...........................................................2-17
Figure 2-23
Installing the SLI ETU ................................................................................. 2-18
Figure 2-24
Removing the Plastic Knockout for the SLT ............................................... 2-19
Figure 2-25
Attaching the RJ-11 Cables ........................................................................ 2-20
Figure 2-26
Installing the PBR ETU on the KSU ............................................................ 2-21
Figure 2-27
Installing the DB-9 Connector Plate ............................................................ 2-22
Figure 2-28
Attaching the Grounding Wire ..................................................................... 2-23
Figure 2-29
Installing the MIF ETU on the KSU ............................................................. 2-23
Figure 2-30
Plugging the DB-9 Cable into the DB-9 Connector ..................................... 2-24
Figure 2-31
Installing the DPH ETU into the KSU ..........................................................2-25
Figure 2-32
Removing the Plastic Knockout for DPH and DPR ..................................... 2-26
Figure 2-33
Connecting Doorphones .............................................................................2-26
Figure 2-34
Wrapping the Connector Cables ................................................................. 2-27
Figure 2-35
Attaching RJ-11 Cords to the DPH and DPR Connectors .......................... 2-28
Figure 2-36
RCA Jacks for Music and Paging ............................................................... 2-29
Figure 2-37
Connecting InfoSet Telephone Cords ......................................................... 2-30
Figure 2-38
Connecting Electra Elite Telephone Cords .................................................2-31
Figure 2-39
Leading Line Cords on the Electra Elite Telephone ................................... 2-31
Figure 2-40
Dterm Cordless Lite Telephone .................................................................. 2-32
Figure 2-41
Connecting the Base Unit of the DTU-4R-1 (BK) TEL ................................ 2-34
Figure 2-42
Connecting and Supplying Power to the Base Unit on the
ETW-4R-1 (BK) TEL ................................................................................... 2-36
Figure 2-43
Inserting New Batteries into the KSU ......................................................... 2-37
Figure 2-44
Attaching the Battery Connectors ............................................................... 2-38
Figure 2-45
Replacing the Lithium Battery ..................................................................... 2-39
Figure 2-46
Replacing the Fuse ..................................................................................... 2-41
xii
Table of Contents
InfoSet 408
Issue 1A
Figure 4-1
InfoSet 408 Telephones ............................................................................... 4-1
Figure 4-2
Electra Elite Telephones .............................................................................. 4-3
Figure 4-3
Single Line Telephones ................................................................................ 4-5
Figure 4-4
Removing the Stoppers from the Adjustment Stand .................................... 4-6
Figure 4-5
Attaching the Hanger to the Cradle of the InfoSet Telephone ...................... 4-7
Figure 4-6
Routing the Telephone Cord Inside the Adjustment Stand .......................... 4-8
Figure 4-7
Fastening the Stoppers to the Wall .............................................................. 4-8
Figure 4-8
Hanging the InfoSet Telephone on the Wall ................................................. 4-9
Figure 4-9
Positioning the Handset Hanger on Electra Elite Telephones .................... 4-10
Figure 4-10
Raising the Base Plate on an Electra Elite Telephone ............................... 4-10
Figure 4-11
Unlocking the Tab on an Electra Elite Telephone ...................................... 4-11
Figure 4-12
Releasing the Right Tab on an Electra Elite Telephone ............................. 4-11
Figure 4-13
Removing Bottom Cover on an Electra Elite Telephone ........................... 4-12
Figure 4-14
Removing the Knockout from an Electra Elite Telephone .......................... 4-12
Figure 4-15
Attaching the Base Plate to the Wall .......................................................... 4-13
Figure 4-16
Attaching the Base Plate using a Modular Jack ......................................... 4-13
Figure 4-17
Plugging in the Line Cord using a Wall Jack .............................................. 4-14
Figure 4-18
Plugging in the Line Cord Using a Modular Jack ........................................ 4-14
Figure 4-19
Attaching the Bottom Tabs of the Electra Elite Telephone to the
Base Cover ................................................................................................. 4-15
Figure 4-20
Attaching the Top Tabs of the Electra Elite Telephone to the
Base Plate .................................................................................................. 4-15
Figure 4-21
Installed Wall Mount Unit on an Electra Elite Telephone ............................ 4-16
Figure 4-22
Removing the Tabs from the Adapter ......................................................... 4-17
Figure 4-23
Removing the Tabs from the WMU-U Unit ................................................. 4-18
Figure 4-24
Leading the Line Cord out of the WMU-U Unit ........................................... 4-18
System Manual
xiii
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InfoSet 408
Figure 4-25
Attaching the WMU-U Unit to the Wall ........................................................ 4-19
Figure 4-26
Attaching the Telephone to the WMU-U Unit .............................................. 4-19
Figure 4-27
Removing the Hook from a Single Line Telephone .................................... 4-20
Figure 4-28
Turning the Hook Over ............................................................................... 4-20
Figure 4-29
Sliding the Hook into Position on a Single Line Telephone ........................ 4-20
Figure 4-30
Removing the Screws from the Base of a Single Line Telephone .............. 4-21
Figure 4-31
Replacing the Plate and Screws in the Base of the
Single Line Telephone ................................................................................ 4-21
Figure 4-32
Protruding Screws ......................................................................................4-22
Figure 4-33
Mounting the Telephone .............................................................................4-22
Figure 4-34
Infoset Telephone Stand .............................................................................4-23
Figure 4-35
Adjusting the Height of the InfoSet Telephone ........................................... 4-23
Figure 4-36
Locating the Adjustment Tabs on the Electra Elite Telephone ................... 4-24
Figure 4-37
Raising the Base Plate on the Electra Elite Telephone ..............................4-24
Figure 4-38
Adjusting the Line Cord Length on the Electra Elite Telephone ................. 4-25
Figure 4-39
Lowering the Base Plate on the Electra Elite Telephone ............................ 4-25
Figure 4-40
Adjusting the LCD on the Electra Elite Telephone ..................................... 4-26
Figure 4-41
Line Card Label for Infoset Telephones ...................................................... 4-27
Figure 4-42
Plastic Panel for InfoSet Telephones ..........................................................4-28
Figure 4-43
Installing the Plastic Cover on the InfoSet Telephone ................................ 4-28
Figure 4-44
Installing Line Card and Plastic Panel on a Telephone ..............................4-29
Figure 4-45
Installing Plastic Panel on a Telephone ...................................................... 4-29
Figure 4-46
Removing the Plastic Panel from the Electra Elite Telephone ................... 4-30
Figure 4-47
Connecting a Single Line Telephone to the System using an
SLT(1)-U10 ADP ......................................................................................... 4-31
Figure 4-48
Connecting the SLT(1)-U10 ADP ............................................................... 4-31
xiv
Table of Contents
InfoSet 408
Issue 1A
Figure 4-49
Removing the Screws from the SLT(1)-U10 ADP ...................................... 4-32
Figure 4-50
Attaching the SLT(1)-U10 ADP to the Wall ................................................ 4-32
Figure 5-1
Raising the Base Plate on an Electra Elite Telephone ................................. 5-1
Figure 5-2
Unlocking the Tab on an Electra Elite Telephone ........................................ 5-2
Figure 5-3
Releasing the Right Tab on an Electra Elite Telephone ............................... 5-2
Figure 5-4
Removing Bottom Cover on an Electra Elite Telephone ............................. 5-3
Figure 5-5
Removing the Base Plate Dummy End ........................................................ 5-3
Figure 5-6
Cutting the Dummy End in Half .................................................................... 5-4
Figure 5-7
Installing the Adapter in Connector 1 ........................................................... 5-4
Figure 5-8
Installing Dummy End B ............................................................................... 5-5
Figure 5-9
Connecting the ACA-U Unit .......................................................................... 5-6
Figure 5-10
ADA-U Unit ................................................................................................... 5-7
Figure 5-11
Attaching Cables to the ADA-U Unit ............................................................. 5-7
Figure 5-12
ADA-U Unit Switch Settings ....................................................................... 5-10
Figure 5-13
Attaching the ADA-U Unit to an Electra Elite Telephone ............................ 5-11
Figure 5-14
Leading the Audio Cable out from the ADA-U Unit .................................... 5-12
Figure 5-15
APR-U Unit ................................................................................................. 5-12
Figure 5-16
Attaching the Unit to the Telephone ........................................................... 5-13
Figure 5-17
Leading the Telephone Cord out from the Unit .......................................... 5-13
Figure 5-18
Closing the Base Plate Cover .................................................................... 5-14
Figure 5-19
APR-U Unit Switches .................................................................................. 5-14
Figure 5-20
Connecting Cables on the APR-U Unit ....................................................... 5-15
Figure 5-21
HFU-U(BK)/(WH) Unit ................................................................................ 5-16
Figure 5-22
Microphone with Mute ................................................................................ 5-16
Figure 5-23
Attaching a Microphone to a Telephone ..................................................... 5-17
Figure 5-24
HFU-U(BK)/(WH) Unit Switches ................................................................. 5-17
System Manual
xv
Issue 1A
InfoSet 408
Figure 5-25
Attaching an Electra Elite Telephone to a PC ............................................. 5-18
Figure 5-26
CTA-U Unit ................................................................................................. 5-19
Figure 5-27
Attaching the Unit to the Telephone ...........................................................5-19
Figure 5-28
Connecting the RS-232C Cable to the CTA-U Unit on the Telephone ....... 5-20
Figure 7-1
Navigational Bars for Internet Browsers ....................................................... 7-3
Figure 7-2
Main Menu .................................................................................................... 7-5
Figure 7-3
Switch Screen ............................................................................................... 7-6
Figure 7-4
Phones Screen ............................................................................................. 7-8
Figure 7-5
Line Key Screen ........................................................................................... 7-9
Figure 7-6
One-Touch/Feature Access Keys ............................................................... 7-11
Figure 7-7
Station Speed Dials .................................................................................... 7-13
Figure 7-8
System Speed Dials ................................................................................... 7-14
Figure 7-9
Ringing Screen ........................................................................................... 7-16
Figure 7-10
Restricted Dialing Screen ........................................................................... 7-18
Figure 7-11
Quick Setup of Dialing Restrictions ............................................................ 7-19
Figure 7-12
File New Screen ......................................................................................... 7-21
Figure 7-13
File Load Screen ......................................................................................... 7-23
Figure 7-14
File Save Screen ........................................................................................ 7-24
Figure 7-15
Copy Screen ...............................................................................................7-26
Figure 7-16
D.E.S.I. Screen ........................................................................................... 7-28
Figure 7-17
D.E.S.I. Label Screen ................................................................................. 7-29
Figure 7-18
Select Report Type Screen ......................................................................... 7-30
Figure 7-19
System Report Configuration Screen ......................................................... 7-31
Figure 7-20
System Report Sample ............................................................................... 7-32
Figure 7-21
Telephone-Based Report Configuration Screen ......................................... 7-33
Figure 7-22
Telephone-Based Report Sample .............................................................. 7-34
xvi
Table of Contents
InfoSet 408
Issue 1A
Figure 7-23
Trunk-Based Report Screen ....................................................................... 7-35
Figure 7-24
Trunk-Based Report Sample ...................................................................... 7-36
Figure 7-25
Non-Default Value Report .......................................................................... 7-37
Figure 7-26
Help Screen ................................................................................................ 7-38
Figure 7-27
Help Example ............................................................................................. 7-39
Figure 7-28
Connect Screen .......................................................................................... 7-40
Figure 7-29
Upload Screen ............................................................................................ 7-41
Figure 7-30
Download Screen ....................................................................................... 7-42
Figure 7-31
Disconnect Screen ..................................................................................... 7-43
Figure 7-32
Expert Screen ............................................................................................. 7-44
Figure 7-33
Wizard Index Screen .................................................................................. 7-46
Figure 7-34
Wizard Feature List Screen ........................................................................ 7-47
Figure 7-35
Wizard Feature Programming Screen ........................................................ 7-48
System Manual
xvii
List of Tables
Table 1-1
Equipment List ................................................................................................ 1-1
Table 1-2
Power Consumption ....................................................................................... 1-6
Table 1-3
Multiline Telephone Loop Resistance and Cable Length ............................... 1-6
Table 1-4
Cable Connection Between the Analog Port Adapter and the
Single Line Telephone .................................................................................... 1-7
Table 1-5
Weights and Dimensions ................................................................................ 1-8
Table 3-1
InfoSet and Electra Elite Telephone Keys ...................................................... 3-1
Table 3-2
Dial Pad Keys Used When Entering Names ................................................ 3-45
Table 3-3
Flexible Timeouts ......................................................................................... 3-79
Table 3-4
Speed Dial Search Keys ............................................................................. 3-141
Table 5-1
ADA-U Cable Connections ............................................................................. 5-8
Table 5-2
ADA-U Unit Switch Settings ......................................................................... 5-10
Table 5-3
APR-U Unit Switch Settings for SW1 and SW3 ............................................ 5-15
Table 5-4
HFU-U Unit Switch Settings ......................................................................... 5-18
Table 6-1
Navigational Keys for Telephone Programming ............................................. 6-3
Table 6-2
Programming Functions Quick Reference Chart ............................................ 6-5
Table 7-1
Quick Guide to InfoSet Programming Menus ................................................. 7-4
Table A-1
Feature Access Codes List for Multiline Telephones .....................................A-1
Table A-2
Feature Access Codes List for Single Line Telephones .................................A-4
Table A-3
Special Internal Dial Numbers List .................................................................A-4
Table C-1
Glossary of Terms ......................................................................................... C-1
System Manual
xix
System Overview
SECTION 1
YOUR SYSTEM
Your InfoSet 408 key service unit (KSU) provides you a complete communications
system to enhance your business. The InfoSet 408 provides for a maximum of four
lines and eight telephones. This system is easy to install, operate, and maintain and
provides you the benefits and many of the features of a larger key telephone system.
You can easily install your system and using the system defaults have your system
operational in a very short time. Should you need to customize your system you can
make changes using PC Programming or Telephone Programming. PC
Programming is an easy-to-use Windows 95/98 PC based software program.
Telephone Programming allows you to make changes using an InfoSet or Elite
telephone.
Your system provides battery backup in case of a power outage. System
programming and speed dialing is retained for a minimum of 2 years, if your CPU
lithium battery is fully charged. The built-in batteries located in key service unit allow
your telephones to continue operating for approximately 30 minutes in the event of a
power outage.
S
ECTION 2
EQUIPMENT
The following table lists the equipment that is available with your system. The System
Maximum column indicates the maximum number of pieces of hardware that can be
installed for each system.
Table 1-1 Equipment List
Equipment Name
Description
System Maximum
Key Service Units, Power Supply Units, and Adapters
The Basic Key Service Unit (KSU) for the InfoSet system provides
service for outside lines and interconnection of the telephones. The
basic KSU provides up to two trunk lines and five telephones.
B408-B10 KSU
N/A
The B408-B10 KSU has a dedicated ESI slot, SLI or VMS slot, DPH
slot, PBR slot, and MIF slot. The B408-B10 KSU also provides a
COI/BRT shared slot.
System Manual
1 - 1
Issue 1A
InfoSet 408
Equipment Name
Description
System Maximum
Common Electronic Telephone Units
This unit provides additional memory for processing and backup for
MIF-B10 ETU
1 per system
PC programming and SMDR.
Interface Electronic Telephone Units
This Basic Rate Interface unit supports one circuit (two voice
1 ETU
BRT(1)-B10 ETU
channels) for ISDN Basic Rate Interface.
(2B)
This ETU is installed in the BRT/COI slot.
The Caller ID Unit detects Caller ID signals from the central office
and sends caller identification to the main board. This information
CID(2)-B10 UNIT
is then displayed on the LCD of the telephones.
2 Units
This ETU is installed on the main board and COI(2)-B10 ETU as a
piggyback.
Electrical fuses (posistors) are built into this ETU. This unit
supports two outside (CO/PBX) lines and provides circuitry for ring
detection, holding, and dialing.
1 ETU
COI(2)-B10 ETU
The outside lines must be Loop Start DTMF trunks.
2 CO/PBX lines
This ETU is installed in the BRT/COI slot.
The Electronic Station Interface ETU contains three circuits. Each
circuit can support any type of multiline telephone, or single line
1 ETU
ESI(3)-B10 ETU
telephone adapter.
This ETU is installed in slot ESI in the B408-B10 KSU. A
3 Extensions
five-channel ESI circuit is built in on the B408-B10 KSU.
The Single Line Interface ETU supports a maximum of two single
line telephones. This ETU provides Ringing Signal Generator
1 ETU
SLI(2)-B10 ETU
(RSG) to single line telephones.
2 ports
This ETU is installed in the VMS/SLI slot in the B408-B10 KSU.
Optional Electronic Telephone Units
The doorphone interface ETU allows two DP-D-1A doorphones to
be connected. One call is allowed, and two door lock release
DPH-B10 ETU
relays are provided. This card provides two PBR circuits.
1 ETU
This ETU is installed in the DPH slot in the B408-B10 KSU.
The Push Button Receiver ETU detects and translates DTMF tones
generated by single line telephones, modems, or facsimile
PBR-B10 ETU
machines.
1 ETU
This ETU is installed in the PBR slot in the B408-B10 KSU.
This ETU provides two digital channels of built-in voice mail.
VMS(2)-B10 ETU
1 ETU
This ETU is installed in the VMS/SLI slot.
1 - 2
System Overview
InfoSet 408
Issue 1A
Equipment Name
Description
System Maximum
InfoSet Telephones
This digital multiline telephone has eight line keys (unused line keys
DTB-16-1 (BK)/(WH) can be programmed for one-touch key operation), eight
7
TEL
programmable one-touch keys, a built-in speakerphone, a large
LED to indicate incoming calls and messages.
This digital multiline telephone is equipped with eight line keys
(unused line keys can be programmed for one-touch key
operation), eight programmable one-touch keys, a built-in
DTB-16D-1 (BK)/
speakerphone, a large LED to indicate incoming calls and
8
(WH) TEL
messages.
This telephone also has a 32-character, 2-line Liquid Crystal
Display (LCD).
Electra Elite Telephones
DP-D-1A
This doorphone may be used when DPH-B10 ETU is installed.
2
This single line telephone is a fully modular telephone with a flash
9
key, redial key, three-level receive volume control, two-level ring
(Maximum capacity uses
DTP-1-1 (WH) TEL
volume control, data jack, and message waiting lamp.
two ports from the SLI and
seven ports using SLT
Each telephone connects to an SLI(2)-B10 ETU or SLT(1)-U10
adapters)
ADP.
This single line telephone is a fully modular telephone with a flash
key, REDIAL key, three-level receive volume control, two-level ring
9
DTP-1HM-1 (WH)
volume control, data jack, message waiting lamp, and eight
(Maximum capacity uses
two ports from the SLI and
TEL
programmable One-Touch/Speed Dial keys.
seven ports using SLT
Each telephone connects to an SLI(2)-B10 ETU or SLT(1)-U10
adapters)
ADP.
This telephone is a fully modular instrument with two line keys
(each line key is equipped with a two-color LED; unused line keys
DTP-2DT-1 (WH)
can be programmed for one-touch key operation), eight function
7
TEL
keys, built-in speakerphone, and a large LED to indicate incoming
calls and messages.
This Dterm Cordless Lite telephone can be connected to the InfoSet
system using an ESI port. The telephone has a cordless handset, a
16-digit, 2-line LCD, dial pad, TALK key, HOLD key, TRF key, CNF
key, MUTE key, a MSG LED, buzzer, and four function keys with
DTU-4R-1 (BK) TEL
red LEDs.
8
When connected to a multiline telephone, this Dterm Cordless Lite
telephone can be switched to the multiline telephone connected to
it by pressing the DESK key on the base unit of the idle Dterm
Cordless Lite Telephone.
System Manual
1 - 3
Issue 1A
InfoSet 408
Equipment Name
Description
System Maximum
This Dterm Cordless telephone can be connected to the system
using an ESI port. The telephone has a cordless handset, a
10-digit, 2-line, LCD, dial pad, TALK key, HOLD key, TRF key, CNF
key, SPD key, a MSG LED, optional buzzer and four function keys
ETW-4R-1(BK) TEL
with red LEDs.
8
The Dterm Cordless telephone can be switched to an Electra Elite
telephone, which is connected to it, by pressing the DESK key on
the base unit of the idle Dterm Cordless telephone.
This digital multiline telephone has eight line keys (each line key is
equipped with a two-color LED; unused line keys can be
DTU-8-1 (BK)/(WH)
programmed for one-touch key operation), built-in speakerphone, a
7
TEL
Large LED to indicate incoming calls and messages, headset jack,
and compatibility with ADA-U, APR-U, and HFU-U Units.
This digital multiline telephone has eight line keys (each line key is
equipped with a two-color LED; unused line keys can be
programmed for one-touch key operation) built-in speakerphone, a
Large LED to indicate incoming calls and messages, headset jack,
DTU-8D-2 (BK)/
and compatibility with ADA-U, APR-U, and HFU-U Units.
8
(WH) TEL
This telephone is also equipped with a 24-character, 3-line,
adjustable Liquid Crystal Display (LCD).
The DTU-8D-2 (BK)/(WH) TEL provides four softkeys.
This digital multiline telephone has 16 programmable line keys
DTU-16-1 (BK)/(WH) (each with a two-color LED), a built-in speakerphone, a Large LED
7
TEL
to indicate incoming calls and messages, headset jack, and
compatibility with ADA-U, APR-U, and HFU-U Units.
This digital multiline telephone has 16 programmable line keys
(each with a two-color LED), a built-in speakerphone, a Large LED
to indicate incoming calls and messages, headset jack, and
DTU-16D-2 (BK)/
compatibility with ADA-U, APR-U, and HFU-U Units.
8
(WH) TEL
This telephone also has a 24-character, 3-line, adjustable Liquid
Crystal Display (LCD).
The DTU-16D-2 (BK)/(WH) TEL provides four softkeys.
This digital multiline telephone has 32 programmable line keys
DTU-32-1 (BK)/(WH) (each with a two-color LED), a built-in speakerphone, a Large LED
7
TEL
to indicate incoming calls and messages, headset jack, and
compatibility with ADA-U, APR-U, and HFU-U Units.
This digital multiline telephone is equipped with 32 programmable
line keys (each with a two-color LED), a built-in speakerphone, a
Large LED to indicate incoming calls and messages, headset jack,
DTU-32D-2 (BK)/
and compatibility with ADA-U, APR-U, and HFU-U Units.
8
(WH) TEL
This telephone has a 24-character, 3-line, adjustable Liquid Crystal
Display (LCD).
The DTU-32D-2 (BK)/(WH) TEL provides four softkeys.
1 - 4
System Overview
InfoSet 408
Issue 1A
Equipment Name
Description
System Maximum
Adapters and Optional Units
The AC Adapter unit connects to one of the following: APR-U Unit,
One per Multiline
ACA-U Unit
or HFU-U Unit.
Telephone as required
This Ancillary Device adapter provides the digital multiline
telephone with connection for a tape recorder.
ADA-U Unit
8
This adapter can be installed on any Electra Elite multiline
telephone.
When this Analog Port Ringer adapter is used, an additional single
line telephone or a modem can be connected to an Electra Elite
APR-U Unit
multiline telephone.
8
This adapter can be installed on any Electra Elite multiline
telephone.
This optional Handsfree Unit provides full-duplex handsfree
communication. This unit comes with the handsfree adapter and
HFU-U (BK)/(WH)
an external microphone.
8
Unit
This adapter can be installed on any Electra Elite multiline
telephone.
This Adapter provides an interface for single line telephones and
SLT(1)-U10 ADP
other similar devices from an ESI ETU channel.
7
This adapter is connected to any ESI port.
S
ECTION 3
POWER REQUIREMENTS
The InfoSet 408 KSU has eight dedicated slots, one each for BRT/COI, ESI, VMS/
SLI, PBR, DPH, MIF, and DSL ETUs.
3.1
Power Supply Inputs
The AC input requirements for the InfoSet 408 system are listed below.
AC Input
117 Vac ± 10%
60 Hz ± 10%
Single Phase
12A circuit
A dedicated outlet, separately fused and grounded, is required.
System Manual
1 - 5
Issue 1A
InfoSet 408
3.2
Power Supply Consumption
The power consumption for the InfoSet 408 system is listed in Table 1-2
Power Consumption.
Table 1-2 Power Consumption
Maximum
Watts Used
Watts Used
KSU
RMS
(Idle)
(Maximum)
Current
B408-B10 KSU
2.5 A
120
230
S
ECTION 4
CABLING REQUIREMENTS AND SPECIFICATIONS
This section provides cabling requirements and specifications for various equipment
used in the InfoSet 408 system.
BRT(1)-B10 ETU
COI(2)-B10 ETU
DPH-B10 ETU
ESI(3)-B10 ETU
SLI(2)-B10 ETU
The KSU is connected with each of the Multiline Telephones and Single Line
Telephones by a separate twisted 1-pair cable or 2-pair cable (only for Multiline
Telephones). (Refer to Table 1-3 Multiline Telephone Loop Resistance and Cable
Length for the loop resistance and cabling requirements for Multiline Telephones and
adapters.)
Table 1-3 Multiline Telephone Loop Resistance and Cable Length
Maximum Feet by Maximum Feet by
Maximum
Twisted 1-Pair
Twisted 2-Pair
Loop
Terminal or Adapter
Cable
Cable
Resistance
(Ohms)
24 AWG
24 AWG
DTB-16-1 TEL
26
450
900
DTB-16D-1 TEL
26
450
900
DP-D-1A
20
N/A
N/A
DTP-1-1 (WH) TEL
600
N/A
N/A
DTP-1HM-1 (WH) TEL
600
N/A
N/A
DTP-2DT-1(WH) TEL
35
600
1000
DTU 4R-1(BK) TEL
N/A
650
1000
DTU-8-1(BK)/(WH) TEL
35
600
1000
DTU-8D-2(BK)/(WH) TEL
35
600
1000
DTU-16-1(BK)/(WH) TEL
26
450
900
1 - 6
System Overview
InfoSet 408
Issue 1A
Table 1-3 Multiline Telephone Loop Resistance and Cable Length (Continued)
Maximum Feet by Maximum Feet by
Maximum
Twisted 1-Pair
Twisted 2-Pair
Loop
Terminal or Adapter
Cable
Cable
Resistance
(Ohms)
24 AWG
24 AWG
DTU-16D-2(BK)/(WH) TEL
26
450
900
DTU-32-1(BK)/(WH) TEL
21
360
720
DTU-32D-2(BK)/(WH) TEL
21
360
720
ETW-4R-1 (BK) TEL
N/A
650
650
SLT(1)-U10 ADP
35
600
1000
The length for the specified SLT Adapter is the length between the SLT Adapter and
the ESI port.
The loop resistance for the DTP-1-1 (WH) TEL and the DTP-1HM-1 (WH) TEL includes
the resistance of the single line telephone.
The loop resistance for the DP-D-1A does not include the resistance of the DP-D-1A
telephone.
Tw isted 2-P air Cable
ESI
M ultiline Telephone
Figure 1-1 Connecting the ESI to the Multiline Telephone Using Twisted 2-Pair
Cable
Table 1-4 Cable Connection Between the Analog Port Adapter and the Single Line
Telephone
Maximum Loop
Maximum Feet by
Resistance from
Twisted 1-Pair
Connected Equipment
Cable
Connected
Cable
Equipment to
(24 AWG)
Telephone
APR-U
Twisted Pair
5.4 Ohms
50 Feet
SLT(1)-U10 ADP
Mixing digital and analog ports through the same 25-pair cable runs is not recommended.
System Manual
1 - 7
Issue 1A
InfoSet 408
S
ECTION 5
ENVIRONMENTAL CONDITIONS
5.1
Temperature
Operating: +32°F ~ +104°F (0°C ~ 40°C)
Recommended Long Term: +50°F ~ +90°F (10°C ~ 32.2°C)
5.2
Humidity
Operating: 10% ~ 90% noncondensing
S
ECTION 6
WEIGHTS AND DIMENSIONS
Table 1-5 Weights and Dimensions shows shipping weight, height, width, and depth
for the InfoSet 408 KSU, optional ETUs, telephones and adapters.
Table 1-5 Weights and Dimensions
Shipping
Unit
Height
Width
Depth
Weight*
22.5 oz
3.4"
4.2"
5.2"
ACA-U Unit
(638 g)
(86 mm)
(107 mm)
(133 mm)
2.3 oz
1.1"
2.3"
3.9"
ADA-U Unit
(65 g)
(29 mm)
(59 mm)
(99 mm)
4.3 oz
2.6"
2.3"
4.8"
APR-U Unit
(122 g)
(66 mm)
(59 mm)
(121 mm)
14.33 lbs
12.63"
15.19"
4.88"
B408-B10 KSU
(6.5 kg)
(320 mm)
(385 mm)
(124 mm)
4.59"
3.69"
5.44"
.82"
BRT(1)-B10 ETU
(130 g)
(93 mm)
(138 mm)
(21 mm)
6.53 oz
3.69"
5.44"
1.13"
COI(2)-B10 ETU
(185 g)
(93 mm)
(138 mm)
(29 mm)
3.36 oz
2.38"
4.31"
1.13"
CID(2)-B10 UNIT
(98 g)
(60 mm)
(110 mm)
(28 mm)
4.94 oz
3.69"
5.44"
.82"
DPH-B10 ETU
(140 g)
(93 mm)
(138 mm)
(21 mm)
15.4 oz
2.25"
4.25"
7.5"
DTU-4R-1 TEL
(437 g)
(57 mm)
(108)
(191)
41.0 oz
4.8"
7.8"
9.3"
DTU-8-1(BK)/(WH) TEL
(1163 g)
(123 mm)
(197 mm)
(235 mm)
43.5 oz
4.8"
7.8"
9.3"
DTU-8D-2 (BK)/(WH) TEL
(1233 g)
(123 mm)
(197 mm)
(235 mm)
41 oz
4.8"
7.8"
9.3"
DTU-16-1 (BK)/(WH) TEL
(1162 g)
(123 mm)
(197 mm)
(235 mm)
43.5 oz
4.8"
7.8"
9.3"
DTU-16D-2 (BK)/(WH) TEL
(1233 g)
(123 mm)
(197 mm)
(235 mm)
1 - 8
System Overview
InfoSet 408
Issue 1A
Shipping
Unit
Height
Width
Depth
Weight*
46 oz
4.8"
8.7"
9.3"
DTU-32-1( ) (BK)/(WH) TEL
(1304 g)
(123 mm)
(220 mm)
(235 mm)
48 oz
4.8"
8.7"
9.3"
DTU-32D-2 (BK)/(WH) TEL
(1361 g)
(123 mm)
(220 mm)
(235 mm)
26.8 oz
2.36"
6.22"
8.81"
DTP-1-1 (WH) TEL
(760 g)
(60 mm)
(158 mm)
(224 mm)
26.8 oz
2.36"
6.22"
8.81"
DTP-1HM-1 (WH) TEL
(760 g)
(60 mm)
(158 mm)
(224 mm)
41 oz
4.8"
7.8"
9.3"
DTP-2DT-1 (WH) TEL
(1163 g)
(123 mm)
( 197mm
(235 mm)
26 oz
3.42"
5.51"
7.48"
ETW-4R-1 (BK) TEL
(737 g)
(87 mm)
(140 mm)
(190 mm)
4.59 oz
3.69"
5.44"
.81"
ESI(3)-B10 ETU
(130 mm)
(93 mm)
(138 mm)
(20 mm)
38.8 oz
9.13"
6.63"
3.38"
DTB-16-1 (BK)/(WH) TEL
(1100 g)
(231 mm)
(168 mm)
(86 mm)
40.46 oz
9.13"
6.63"
3.38"
DTB-16D-1 (BK)/(WH) TEL
(1180 g)
(231 mm)
(168 mm)
(86 mm)
7.1 oz
3.4"
4.2"
5.2"
HFU-U (BK)/(WH) Unit
(201 g)
(86 mm)
(107 mm)
(133 mm)
11.66 oz
3.69"
5.44"
.82"
MIF-B10 ETU
(340 g)
(93 mm)
(138 mm)
(21 mm)
3.60 oz
3.69"
5.44"
.82"
PBR-B10 ETU
(102 g)
(93 mm)
(138 mm)
(21 mm)
6 oz
3.69"
5.44"
.94"
SLI(2)-B10 ETU
(170 g)
(93 mm)
(138 mm)
(24 mm)
9 oz.
1.8"
2.8"
4.8"
SLT(1)-U10 ADP
(255 g)
(45 mm)
(70 mm)
(120 mm)
32 oz.
5"
10"
8.5"
VMS(2)-B10 ETU
(907 g)
(127 mm)
(254 mm)
(216 mm)
10.6 oz
4.1"
5.9"
7.1"
WMU-U Unit
(301 g)
(104 mm)
(151 mm)
(180 mm)
* Shipping weight includes the shipping carton.
Weights and dimensions have been rounded to the nearest decimal.
S
ECTION 7
OUTSIDE LINE TYPE
The following outside line types can be used with the InfoSet 408 system.
2-wire, Loop Start Trunks
ISDN-BRI Trunks (2B)
System Manual
1 - 9
Issue 1A
InfoSet 408
S
ECTION 8
NETWORK AND CONTROL
8.1
Transmission, Network, and Control Specifications
8.1.1
Transmission
Data Length
From Multiline Telephone to ESI(3)-B10 ETU: 23 bits
From ESI(3)-B10 ETU to Multiline Telephone: 23 bits
Data Transmission Rates:
Between ESI(3)-B10 ETU and Multiline Telephone: 184K
bps (voice and signaling)
Scanning Time for each Multiline Telephone: 32 ms.
8.1.2
Network
Time Division Multiplexing allows transmission of a number of
separate data, voice and/or video simultaneously over one
communications medium. The information below indicates the
specifications the InfoSet 408 system uses for switching, clock,
data bus, timeframe.
TDM Switching:
PCM (µ Law)
TDM Clock:
2.048 MHz
TDM Data Bus:
8 bit
TDM Timeframe: 125 µs.
8.1.3
Control
This section indicates the speed and capacities of the control.
Control: Stored program with distributed processing
Central Processor: 8-bit microprocessor
Clock: 12.288 MHz
Sub-processor: 8-bit microprocessor
Multiline Telephone: 8-bit microprocessor
SLT Adapter: 4-bit microprocessor
8.1.4
Telephone
The voltage, current, ring signal information for the InfoSet 408
multiline telephones, single line telephone equipment, and APR
units are listed below.
1 - 10
System Overview
InfoSet 408
Issue 1A
Multiline Telephone
Voltage: -11 ~ -26 Vdc
Maximum Current: 250 mA
Acoustical characteristics meet Electronic Industry
Association (EIA) standard proposal SP-1286 and
standard EIA RS-470.
Single Line Telephone
Standard 2500 Set: 500 type network
Nominal Current: 35 mA
Ring Signal: 56 Vac RMS @ 20 Hz
SLT(1)-U10 ADP
Standard 2500 Set: 500 type network
Nominal Current: 30 mA
Ring Signal: 56 Vac RMS @ 20 Hz
APR-U Unit
Standard 2500 Set: 500 type network
Nominal Current: 30 mA
Ring Signal: 70 Vac RMS @ 18 Hz
S
ECTION 9
EXTERNAL EQUIPMENT CONNECTION
9.1
Music Sources for Music on Hold via KSU
Auxiliary Input: 0.6V PPS Signal Level
Input Impedance: 600
9.2
External Paging (Audio) via KSU
Output Power: 10 dBm Signal Level
Output Impedance: 600
System Manual
1 - 11
Issue 1A
InfoSet 408
9.3
External Tone Ringer
Output Level: 10 dBm
Output Impedance: 600
Relay Contact Rating: 1A, 24 Vdc
9.4
SMDR Output
Male Connector (System Output) Standard RS-232C (DB-9)
9.5
PC Connection
Male Connector (System Output) Standard RS-232C (DB-9)
9.6
Relay Contact
All Relay Contact Ratings: 1A, 24Vdc
SECTION 10
BATTERY BACKUP
The InfoSet 408 system has battery backup functions for system backup and for
memory backup.
10.1
System Backup
During a power failure, the system is backed up using a rechargeable
battery. This battery backup supports all system operations for
approximately 30 minutes.
10.2
Memory Backup
The B408-B10 KSU has a lithium battery installed to provide backup of
system memory. The system memory (programmed data) is retained for a
minimum of two years.
1 - 12
System Overview
Installation
SECTION 1
BASIC INSTALLATION
This section provides instructions for the basic installation of the system. Before
the system is operational the backup battery must be attached, the lithium battery
that retains system memory must be installed, the memory backup switch must be
moved to the "Hold" position, and the system must be wall mounted.
There are two standard configuration which can be expanded to a maximum of
four trunk lines (ports) and eight telephones by purchasing the necessary
expansion boards and installing them. Instructions for installing the expansion
boards are provided in Section 2 Installing Electronic Telephone Units on page
2-10.
1.1
Unpacking the KSU
Unpack the KSU from the box. The contents include:
B408-B10 KSU
Wall Mounting Template
One-Sheet Installation Guide
4 Phillips Head Wood Screws
Speaker Relay Cable
Lithium Battery
2 Replacement Fuses
2 Tie Wraps
InfoSet 408 System Manual (CD-ROM)
The tools needed include:
Phillips Head Screwdriver
System Manual
2 - 1
Issue 1A
InfoSet 408
1.2
Opening the KSU and Attaching the Batteries
The two batteries, located in the lower left corner of the KSU, provide
complete system backup power for approximately 30 minutes during power
outages. This provides backup for the entire system (the key system and
telephones) in case of a power outage. It is important that these be
connected before the system is installed.
1.
Remove the cover by loosening the two bottom screws with a Phillips
head screwdriver (the screws remain in the cover to keep from
misplacing them). Pull the cover away from the KSU and lift upward.
On/Off
Switch
Loosen or Tighten Screws
Figure 2-1 Removing the Front Cover
2.
Locate the backup batteries in the lower left side of the KSU. Identify
the battery cables, which are marked with blue and yellow tags.
Attach the blue tagged battery cable connector to the blue battery
terminal labeled CN3 (BATT1) and the yellow tagged battery cable
connector to the yellow battery terminal labeled CN4 (BATT2). The
battery terminals are located on the backplane of the KSU. The
connector tab should be placed over the terminal tab. There is only
one direction the tabs can be placed into the connector terminals,
therefore, you cannot attach them incorrectly.
2 - 2
Installation
InfoSet 408
Issue 1A
Connect
Batteries to
Battery
Terminals on
KSU Power
Supply
Figure 2-2 Attaching the Backup Battery Connectors
3.
Locate the lithium battery receptacle on the backplane of the KSU.
Using the provided battery, place it at an angle and push downward
and inward to install. The battery should slide into place.
Lithium Battery
Push downward and
inward
Figure 2-3 Installing the Lithium Battery
System Manual
2 - 3
Issue 1A
InfoSet 408
4.
Locate the battery memory switch in the upper left side of the KSU.
Move the switch to the right toward the "HOLD" position.
Battery Memory
Switch
FLOW
MEMORY
CLEAR
HOLD
Slide the switch to the right
toward the HOLD position.
Figure 2-4 Setting the Battery Memory Switch
If you are wall mounting the KSU or want to install the speaker
relay receptacle, or any other optional equipment, do so now
before replacing the KSU cover.
To ensure memory retention, the battery memory switch must
be set to HOLD. (Refer to Figure 2-4 Setting the Battery
Memory Switch.)
5.
Replace the cover and tighten the screws.
6.
Turn the on/off switch on the KSU to the ON position.
2 - 4
Installation
InfoSet 408
Issue 1A
1.3
Wall Mounting the KSU
A wall mounting template is provided with the KSU to help mark the
position of the KSU on the wall.
1.
Use the wall mounting template to mark the position of the KSU on
the wall. Be sure to select a sturdy wall (not metal).
2.
Insert two of the provided Phillips head wood screws into the wall.
Leave about 1/2" of the screw extruding from the wall.
3.
If the cover has been replaced, remove the KSU cover by loosening
the two bottom screws with a Phillips head screwdriver (the screws
remain in the cover to keep from losing them). Pull the cover away
from the KSU and lift upward.
4.
Hang the KSU onto the wall by matching the holes on the back of the
KSU with the screws in the wall. Lift up on the KSU and then lower
the KSU over the screws.
5.
Insert the two remaining Phillips head wood screws into the holes
located at the bottom corners of the KSU and tighten all of the wood
screws.
Slide over
Slide over
wall
wall
mounted
mounted
screw
screw
Use provided wood screws to secure to wall
Figure 2-5 Securing the KSU to the Wall
System Manual
2 - 5
Issue 1A
InfoSet 408
If you want to install the speaker relay or any other optional equipment,
do so now before replacing the KSU cover.
6.
Attach the cover and tighten the screws.
7.
Using a standard RJ-11 cord (user-provided) attach the trunk lines
(ports) into the RJ-11 jacks marked 1 and 2. This provides
connection to the telephone service provider.
8.
Using a standard RJ-11 cord (user-provided) connect the telephones
into RJ-11 jacks marked 1~5. This connects your telephones to the
system.
Trunk Lines (CO Ports) 1 & 2
Telephone Lines 1~5
Figure 2-6 Connecting the Trunk Lines and Telephones to the System
9.
Plug the system into a standard wall outlet and turn the on/off switch
on the KSU to the ON position. (Refer to Chapter 1 System
Overview, Section 3 Power Requirements on page 1-5 for AC input
requirements.) Your system should now be fully operational. You
can use the system with the factory selected defaults or you can use
PC Programming or Telephone Programming to customize your
system. (Refer to Chapter 6 Telephone Programming on page 6-1
and Chapter 7 PC Programming on page 7-1.)
A dedicated outlet, separately fused and grounded, is required.
2 - 6
Installation
InfoSet 408
Issue 1A
1.4
Installing the External Speaker Relay Cable
This cable allows you to connect a paging system with a power control
function that requires a relay contact. The power ratings are: 24 Vdc. 1A
or 120 Vac, 0.5A.
1.
Be sure the system is turned off during the installation process.
2.
Remove the KSU cover by loosening the two bottom screws with a
Phillips head screwdriver (the screws remain in the cover to keep
from misplacing them). Pull the cover away from the KSU and lift
upward. (Refer to Figure 2-1 Removing the Front Cover on page
2-2.)
3.
Remove the plastic knockout labeled SP RLY (located on the
sideplane of the KSU). You may need to use a screwdriver to gently
loosen the tabs holding the knockout.
Speaker Relay Knockout
Figure 2-7 Removing the Plastic Knockout
4.
Using the provided speaker relay cable, slide the gray RJ-11 end into
the slot inside the sideplane of the KSU marked SP RLY.
System Manual
2 - 7
Issue 1A
InfoSet 408
Slide RJ-11 connector
Wrap cable around
into slot
terminal post
Figure 2-8 Attaching the Speaker Relay Cables
5.
Locate the connector terminal labeled SP RLY on the KSU
backplane. Insert the small white connector end of the speaker relay
cable into the connector terminal on the backplane. Take the cables
and wrap them around the terminal post to the right of the terminal
connector.
2 - 8
Installation
InfoSet 408
Issue 1A
Insert connector into
connector terminal
Figure 2-9 Inserting the Connector into the Terminal
6.
Attach the cover and tighten the screws.
7.
Locate the RJ-11 jack (labeled SP RLY) located on the sideplane of
the KSU. Attach one end of an RJ-11 cord (user-provided) into the
jack and attach the other end into an paging control system
(user-provided).
Insert telephone cord into jack
Figure 2-10 Inserting the Telephone Cord into the Jack
8.
Turn the on/off switch on the KSU to the ON position.
System Manual
2 - 9
Issue 1A
InfoSet 408
S
ECTION 2
INSTALLING ELECTRONIC TELEPHONE UNITS
Electronic Telephone Units (ETUs) can be installed at the same time that the KSU
is initially installed or individually as needed. The instructions for each individual
ETU assumes the unit is being installed at a later time, therefore, there are steps
which will not apply (i.e., turning the KSU off/on and removing the cover). If
installing the unit(s) at the same time as the KSU, ignore the steps that are not
applicable.
2.1
Installing the ESI(3)-B10 ETU
This board allows three additional telephones to be connected to the
system. A maximum of eight telephones can be connected to the system
when this board is installed.
1.
Be sure the system is turned off during the installation process.
2.
Remove the cover by loosening the two bottom screws with a Phillips
head screwdriver (the screws remain in the cover to keep from
misplacing them). Pull the cover away from the KSU and lift upward.
(Refer to Figure 2-1 Removing the Front Cover on page 2-2.)
3.
Carefully remove the ESI board from the protective packaging. Use
a wrist strap that is connected to the frame ground on the KSU to
avoid static discharge and possible damage to the KSU.
4.
Locate the area on the KSU backplane marked ESI and slide the ESI
board between the grooved posts. Press firmly down on the board
until the connector on the ESI board (labeled CN1) and the connector
terminal on the KSU backplane (labeled CN7) are securely attached.
2 - 10
Installation
InfoSet 408
Issue 1A
Secure board
firmly into the
connector
terminal
Slide the board
between the
grooved posts
Figure 2-11 Installing the ESI ETU into the KSU
5.
Using a Phillips head screwdriver, secure the ESI board to the KSU
by tightening the screw.
6.
Attach the cover and tighten the screws.
7.
Using a standard RJ-11 cord (user-provided) connect the additional
telephones into RJ-11 jacks marked 6~8.
Telephone Lines 6~8
Figure 2-12 Connecting the Telephones to the KSU
8.
Attach the other end of the RJ-11 cord into the telephones.
9.
Turn the on/off switch on the KSU to the ON position.
System Manual
2 - 11
Issue 1A
InfoSet 408
2.2
Installing the COI(2)-B10 ETU
This board allows two additional trunk lines (for a maximum of four trunk
lines) and one additional fax/modem connection (for a maximum of three
fax/modem connections) to be installed.
1.
Be sure the system is turned off during the installation process.
2.
Remove the cover by loosening the two bottom screws with a Phillips
head screwdriver (the screws remain in the cover to keep from
misplacing them). Pull the cover away from the KSU and lift upward.
(Refer to Figure 2-1 Removing the Front Cover on page 2-2.)
3.
Carefully remove the COI board from the protective packaging. Use
a wrist strap that is connected to the frame ground on the KSU to
avoid static discharge and possible damage to the KSU.
4.
Locate the area on the KSU backplane labeled COI and slide the COI
board between the grooved posts. Press firmly down on the board
until the connector on the COI board (labeled CN1) and the
connector terminal (labeled CN16) are securely attached.
Slide the board
between the
grooved posts
Secure board
firmly into the
connector
Figure 2-13 Installing the COI ETU into the KSU
5.
Using a Phillips head screwdriver, secure the COI board to th