InfoSetTM408 VoiceMail User Guide
Reviewing Messages
Changing Your
Transferring a Call
Messages you've already listened to
Setup Options
Directly to a Voice
(old messages) can be reviewed for a short while
(typically until midnight), be redirected to another
(Continued)
Mailbox
mailbox or archived for a longer time.
MESSAGE DELIVERY OPTIONS
To simplify message taking, outside callers can be
REVIEW
transferred directly into an InfoSet VoiceMail user's
Dial 6 to change your delivery options.
Dial 5 to review messages.
mailbox, where they will hear the personal greeting
Dial 5 to set Message Delivery to your work
Dial 1 for YES when prompted "You have __
and be prompted to leave a message.
phone, home phone, pager or spare phone.
messages to review. Would you like to
Dial 4 for your work phone, 5 for your home
WITH AN OUTSIDE CALL IN PROGRESS:
check them?"
phone, 6 for your pager, 7 for your spare phone.
Listen to old messages followed by
Press Transfer.
Dial 1 to turn Message Delivery on and leave
day and time recorded.
Dial InfoSet VoiceMail, wait for answer.
it on.
Dial the mailbox number of the user the call is to
REDIRECT (COPY TO
OR
be transferred to and dial 2.
ANOTHER MAILBOX)
Dial 2 to turn Message Delivery OFF.
Replace handset immediately.
Dial 2 while listening to a new or
Follow the prompts for the desired message
old message.
delivery option.
Dial 1 for YES to Redirect the message
NOTE 1: Message Delivery schedules may overlap.
being reviewed.
NOTE 2: It is not necessary to dial a trunk access code
Dial the mailbox or group to receive the
(i.e. 9) when entering an outside telephone number.
redirected message.
Dial 1 to confirm your entry.
Dial 1 for YES if you want to record an
Main Menu
introduction, otherwise dial 2.
Personal Options
Record your introduction when prompted.
Dial * to end recording.
Check New Messages = 4
SECTION A
Dial 1 for YES to set Special Delivery options,
Leave Messages = 5
Dial 7 to change your Personal Options.
otherwise dial 2.
Dial 4 to set your Security Code.
Dial 1 for YES to redirect the message to an
Review Old Messages = 6
Dial a new Security Code of 3 to 10 digits.
additional mailbox, otherwise dial 2.
Dial * to complete code entry.
Change Setup Options = 7
NOTE: You can redirect the same message as many
Re-enter your security code, as prompted,
times as you wish.
KEYPAD SHORTCUTS
for confirmation.
ARCHIVE (SAVE)
Dial * to complete code entry.
Switch between Standard
Dial 1 for YES to Archive the new or old message
Other Personal Options you can change include
and Alternate Greeting = 745
being reviewed.
re-recording or re-spelling your name or changing
Change your
NOTE: Once you listen to an old or archived message, you
your directory listing status.
must archive it again to keep it from being deleted
Security Code = 774
immediately.
SECTION B
RE-RECORDING YOUR NAME
Change Call Transfer
Dial 7 to change your Personal Options.
Options = 764
Dial 5 to change your Recorded Name.
Turn Call Transfer OFF = 7642
Changing Your
Dial 1 for YES to change your name.
Enter and confirm new information.
Turn Call Transfer ON = 7641
Setup Options
SECTION C
Change Phone Number for
RE-SPELLING YOUR NAME
Call Transfer = 76414
You may personalize your mailbox to accommo-
date your current schedule or plans by changing
Dial 7 to change your Personal Options.
Change your Recorded
your Setup Options:
Dial 6 to change the Spelling of your name.
Name = 775
Dial 1 for YES to change your name.
Dial 7 for Setup Options
Enter and confirm new information.
Follow prompts to change the desired
Setup Option.
SECTION D
CHANGING YOUR DIRECTORY STATUS
GREETINGS
Dial 7 to change your Personal Options.
Dial 4 to change your Greetings.
Dial 7 to change your Directory Status.
Dial 4 to listen to the playback of your current
Dial 1 to turn Directory status ON and leave it ON.
Greeting.
OR
Dial 1 for YES to switch between standard and
Dial 2 to turn Directory Status OFF.
alternate Greetings, otherwise dial 2.
Using the handset, begin recording at the beep.
Dial * to end recording and review Greeting.
Dial 1 to re-record, otherwise dial 2.
CALL TRANSFER SETTING
Dial 6 to change your transfer options.
Dial 4 to change Call Transfer setting.
Dial 1 to turn Call Transfer ON and/or
leave it ON.
OR
Dial 2 to turn Call Transfer OFF.
Listen to the phone number your calls are
currently being transferred to.
Dial 1 and enter a new phone number
(up to 9 digits), then press *,
otherwise dial 2 to leave the
current setting.
NOTE: If Call Transfer to your work phone is OFF, calls are
sent directly to your voice mailbox. When Call Transfer to
your work phone is ON, calls are first directed to your
extension. InfoSet Call Forward settings will then apply.
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InfoSetTM408 VoiceMail User Guide
VOICEMAIL MESSAGE INDICATION
ENTERING YOUR MAILBOX
Whenever there are new messages in your mailbox,
Lift handset.
an indication will be provided at your telephone:
Dial InfoSet VoiceMail.
Multiline Display Telephone:
Dial your Personal ID, if necessary
Display = VM and number of new messages
(typically 9 + extension number).
Multiline Telephone:
Follow prompts to accomplish the
Large LED = Slow flashing red
following steps:
Single-Line Telephone:
RECORD YOUR NAME
MW Lamp = Steady red
Record your first and last name.
ADVANCED DIALING
Dial * to end recording and review your
At any time, you can "dial ahead" by entering a
name recording.
series of responses, even before hearing the entire
Dial 1 to re-record, otherwise dial 2.
General Information
question, to advance directly to the desired section
SPELL YOUR NAME
of your voice mailbox quickly.
SETUP OPTIONS
If requested, spell the first 3 letters of
ADDITIONAL INFORMATION
your last name by dialing the corresponding numbers
Once your VoiceMail has been opened, you may
Refer to your InfoSet 408 Telephone User Guide
on your telephone dialpad. The Directory lets
change various options, such as your Greetings,
for additional information on telephone and VM
outside callers reach you by your last name if
Transfer and Message Delivery Options and Personal
operation.
they do not know your extension number. It is
Options.
recommended that you choose to be listed.
GETTING STARTED
When you call the InfoSet VoiceMail system for the
first time, you will be asked to personalize your
mailbox. Doing this will open your mailbox and
make it ready for use.
Getting Started
Calling Voice
Dial 7 to repeat the previous 3 seconds of the
message.
RECORD YOUR PERSONAL GREETING
Mailbox
Dial 8 to pause message playback. (Dial 8 again
At the prompt, record an appropriate greeting
to resume message playback.)
to callers who reach your mailbox. Use the
Use this simple procedure every time
Dial 9 to advance 3 seconds within the message.
handset to record your name and a brief,
you wish to access your Voice Mailbox:
NOTE 1: NEW messages are those that you haven't yet
descriptive message.
Lift handset OR press Speaker.
heard. A NEW message will not be deleted until you've
had the opportunity to listen to it.
Dial * to end recording and review your greeting.
Dial InfoSet VoiceMail; wait for answer.
Dial 1 to re-record, otherwise dial 2.
When calling from your telephone:
NOTE 2: Messages are OLD once you hear them through
Dial your Security Code, if prompted.
to the recorded day and time. OLD messages are typically
deleted at midnight of the day received unless they have
SET YOUR SECURITY CODE
When calling from another telephone:
been archived.
Dial 1 for YES if you wish to enter a Security
Dial * 2 # to start the main greeting.
Code to safeguard your mailbox from
Dial your Personal ID (typically 9 + your
unauthorized access, otherwise dial 2.
extension number).
Quick Keys
Enter a Security Code of 3 to 10 digits
Dial your Security Code, if prompted.
via your telephone dialpad.
Save time by advancing directly to a
WHEN CALLING FROM OUTSIDE:
Dial * to complete code entry.
specific topic:
Re-enter your security code, as prompted,
Dial your Personal ID (typically 9 + your
Dial 4 ­ check new messages.
for confirmation.
extension number).
Dial 5 ­ to leave messages.
Dial * to complete code entry.
Dial your Security Code, if prompted.
Respond to each question by dialing 1 for YES
Dial 6 ­ to review messages.
OPENING YOUR MAILBOX
and 2 for NO or use Quick Keys to advance dial to
Dial 7 ­ to change your setup options.
Dial 1 to confirm your personalized
a specific topic.
settings and open your mailbox for use,
otherwise dial 2.
Leaving Messages
NOTE: Your personalized settings can be changed at any
Checking Messages
time through Setup Options.
Send messages to other InfoSet VoiceMail users
Call your mailbox for new messages when you
directly from your mailbox:
receive a VM message indication:
Dial 5 to leave a message.
Dial 4 to check NEW messages.
Dial the first three letters of the last name of the
Dial 1 for YES when asked, "You have __ new
Call Forward
person or the group you want to send a message
messages. Would you like to hear them?"
OR dial ## and the mailbox number. Dial 1 to
Messages marked "Urgent" are played first.
Settings
confirm, otherwise dial 2.
Messages from outside callers are played in the
Record your message at the beep. Dial 9 to end
CALL FORWARD BUSY/NO ANSWER
order received.
the recording OR * to select special delivery,
(CF/BNA)
Messages from other InfoSet VoiceMail users are
sorted by sender. At the tone you record a reply,
otherwise dial # to re-record.
SET
otherwise dial 2.
NOTE: Dial ## to switch between choosing by mailbox
Lift handset; hear ICM dial tone.
The day and time recorded is announced at the
number or by name.
Dial the Call Forward Busy/No Answer
end of each message.
SPECIAL DELIVERY OPTIONS
set code 67.
While listening to a message, you can:
Dial InfoSet VoiceMail.
When you leave a message, you can mark it for
Dial * to skip the message and save
Replace handset.
Special Delivery. There are four Special Delivery
it as "new."
options available:
CANCEL
Dial # to repeat the entire message.
DIAL 4 ­ Urgent
Lift handset; hear ICM dial tone.
Dial 1 to advance to the end of
Heard first before regular messages.
Dial the Call Forward Busy/No Answer
the message.
Cancel code 6700.
DIAL 5 ­ Private
Dial 2 to redirect the message. Dial 1 to confirm,
Replace handset.
Cannot be redirected.
otherwise dial 2.
DIAL 6 ­ Return Receipt
CALL FORWARD ALL CALLS (CFA)
Dial 4 to delete the message. Dial 1 to confirm,
InfoSet VoiceMail tells you when the person
SET
otherwise dial 2.
heard the message.
Lift handset; hear ICM dial tone.
Dial 6 to archive the message. Dial 1 to confirm,
DIAL 7 ­ Future Delivery
Dial the Call Forward All set code 66.
otherwise dial 2.
The message is sent at the time and day you
Dial the InfoSet VoiceMail
specify.
Replace handset.
CANCEL
Lift handset; hear ICM dial tone.
Dial the Call Forward All cancel code 6600.
Replace handset.