CIX Release 4 Installation and Maintenance Manual

TOSHIBA
Digital Solutions Division
TM
Strata CIXTM and
Media Application Server
Installation and Maintenance Manual
(Release 4.0)
Title Page
November 2005

Strata CIX100, CIX200 and CIX670
you should contact your local telephone company to ascertain the maximum
REN for your calling area.
General End User Information
3. Network connection information USOC jack required: RJ11/14C,
RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document).
The Strata CIX100, CIX200 or CIX670 Digital Business Telephone System is
Items 2, 3 and 4 are also indicated on the equipment label.
registered in accordance with the provisions of Part 68 of the Federal
Communications Commission's Rules and Regulations.
4. Authorized Network Parts: 02LS2/GS2, 02RV2-T/O, OL13C/B, T11/12/31/
32M, 04DU9-BN/DN/1SN, 02IS5, 04DU9-BN/DN/1SN1ZN
FCC Requirements
Radio Frequency Interference
Means of Connection: The Federal Communications Commission (FCC) has
established rules which permit the Strata CIX system to be connected directly
Warning: This equipment generates, uses, and can radiate radio frequency
to the telephone network. Connection points are provided by the telephone
energy and if not installed and used in accordance with the manufacturer's
company--connections for this type of customer-provided equipment will not
instruction manual, may cause interference to radio communications. It has
be provided on coin lines. Connections to party lines are subject to state tariffs.
been tested and found to comply with the limits for a Class A computing device
pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide
Incidence of Harm: If the system is malfunctioning, it may also be disrupting the
reasonable protection against such interference when operated in a
telephone network. The system should be disconnected until the problem can
commercial environment. Operation of this equipment in a residential area is
be determined and repaired. If this is not done, the telephone company may
likely to cause interference, in which case, the user, at his/her own expense,
temporarily disconnect service. If possible, they will notify you in advance, but,
will be required to take whatever measures may be required to correct the
if advance notice is not practical, you will be notified as soon as possible. You
interference.
will be informed of your right to file a complaint with the FCC.
This system is listed with Underwriters Laboratory.
Service or Repair: For service or repair, contact your local Toshiba
telecommunications distributor. To obtain the nearest Toshiba
UL Requirement: If wiring from any telephone exits the building or
telecommunications distributor in your area, log onto www.toshiba.com/taistsd/
is subject to lightning or other electrical surges, then secondary
U
pages/support_dealerlocator.html or call (800) 222-5805 and ask for a Toshiba
protection is required. Secondary protection is also required on
ä L
Telecom Dealer.
DID, OPS, and Tie lines. (Additional information is provided in
this manual.)
Telephone Network Compatibility: The telephone company may make changes
in its facilities, equipment, operations, and procedures. If such changes affect
Important Notice -- Music-On-Hold
the compatibility or use of the Strata CIX100, CIX200 or CIX670 system, the
In accordance with U.S. Copyright Law, a license may be required from the
telephone company will notify you in advance to give you an opportunity to
American Society of Composers, Authors and Publishers, or other similar
maintain uninterrupted service.
organization, if radio or TV broadcasts are transmitted through the music-on-
Notification of Telephone Company: Before connecting a Strata CIX system to
hold feature of this telecommunication system. Toshiba America Information
the telephone network, the telephone company may request the following:
Systems, Inc., strongly recommends not using radio or television broadcasts
1. Your telephone number.
and hereby disclaims any liability arising out of the failure to obtain such a
2. FCC registration number:
license.
· Strata CIX100, CIX200 or CIX670 may be configured as a Key, Hybrid or
CP01, Issue 8, Part I Section 14.1
PBX telephone system. The appropriate configuration for your system is
Notice: The Industry Canada label identifies certified equipment. This
dependent upon your operation of the system.
certification means that the equipment meets certain telecommunications
· If the operation of your system is only manual selection of outgoing lines,
network protective, operational and safety requirements as prescribed in the
it may be registered as a Key telephone system.
appropriate Terminal Equipment Technical Requirements document(s). The
· If your operation requires automatic selection of outgoing lines, such as
Department does not guarantee the Equipment will operate to the user's
dial access, Least Cost Routing, Pooled Line Buttons, etc., the system must
satisfaction.
be registered as a Hybrid telephone system. In addition to the above, certain
Before installing this equipment, users should ensure that it is permissible to be
features (tie Lines, Off-premises Stations, etc.) may also require Hybrid
connected to the facilities of the local telecommunications company. The
telephone system registration in some areas.
equipment must also be installed using an acceptable method of connection.
· If you are unsure of your type of operation and/or the appropriate FCC
The customer should be aware that compliance with the above conditions may
registration number, contact your local Toshiba telecommunications
not prevent degradation of service in some situations.
distributor for assistance.
Repairs to certified equipment should be coordinated by a representative
· If you are unsure of your type of operation and/or the appropriate FCC
designated by the supplier. Any repairs or alterations made by the user to this
registration number, contact your local Toshiba telecommunications
equipment, or equipment malfunctions, may give the telecommunications
distributor for assistance.
company cause to request the user to disconnect the equipment.
· CIX100 Registration Numbers
Users should ensure for their own protection that the electrical ground
PBX: CJ6MUL-35931-PF-E, fully-protected PBXs
connections of the power utility, telephone lines and internal metallic water pipe
Hybrid: CJ6MUL-35930-MF-E, fully-protected multifunction systems
system, if present, are connected together. This precaution may be particularly
Key: CJ6MUL-35929-KF-E, fully-protected telephone key systems
important in rural areas.
· CIX670 Registration Numbers
PBX: CJ6MUL-35934-PF-E, fully-protected PBXs
CAUTION!
Users should not attempt to make such connections
Hybrid: CJ6MUL-35933-MF-E, fully-protected multifunction systems
themselves, but should contact the appropriate electric
Key: CJ6MUL-35932-KF-E, fully-protected telephone key systems
inspection authority, or electrician, as appropriate.
· CIX Registration Numbers
PBX: CJ6PF03BDTCHS192, fully-protected PBXs
CP01, Issue 8, Part I Section 14.2
Hybrid: CJ6MF03BDTCHS192, fully-protected multifunction systems
Notice: The Ringer Equivalence Number (REN) assigned to each terminal
Key: CJ6KD03BDTCHS192, fully-protected telephone key systems
device provides an indication of the maximum number of terminals allowed to
· Ringer equivalence number: 0.3B. The ringer equivalence number (REN)
be connected to a telephone interface. The terminal on an interface may con-
is useful to determine the quantity of devices which you may connect to your
sist of any combination of devices subject only to the requirement that the sum
telephone line and still have all of those devices ring when your number is
called. In most areas, but not all, the sum of the RENs of all devices
of the Ringer Equivalence Numbers of all the Devices does not exceed 5.Pub-
connected to one line should not exceed five (5.0B). To be certain of the
lication Information
number of devices you may connect to your line, as determined by the REN,
Publication Information
© Copyright 2005
Toshiba America Information Systems, Inc., Digital Solutions Division, reserves
Toshiba America Information Systems, Inc.
the right, without prior notice, to revise this information publication for any
Digital Solutions Division
reason, including, but not limited to, utilization of new advances in the state of
technical arts or to simply change the design of this document.
All rights reserved. No part of this manual, covered by the copyrights hereon,
Further, Toshiba America Information Systems, Inc., Digital Solutions Division,
may be reproduced in any form or by any means--graphic, electronic, or
also reserves the right, without prior notice, to make such changes in
mechanical, including recording, taping, photocopying, or information retrieval
equipment design or components as engineering or manufacturing methods
systems--without express written permission of the publisher of this material.
may warrant.
CIX-MA-IN/MT-VC
Refer to page 4 for additional copyright notices.
Version R4-A, November 2005

TAIS DSD License Agreement
TOSHIBA AMERICA INFORMATION SYSTEMS, INC. ("TAIS")
Digital Solutions Division License Agreement
IMPORTANT: THIS LICENSE AGREEMENT ("AGREEMENT") IS A LEGAL AGREEMENT BETWEEN YOU ("YOU") AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY
SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, "SOFTWARE") INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO
YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER. IF
YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT INSTALL, COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION FROM WHICH YOU
OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES. EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS, THIS SOFTWARE IS LICENSED FOR DISTRIBUTION
THROUGH TAIS AUTHORIZED CHANNELS ONLY TO END-USERS PURSUANT TO THIS LICENSE AGREEMENT.
1. License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TAIS grants to you a personal, non-transferable and non-exclusive right to use the copy of the Software
provided under this License Agreement. You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location. Modifying, translating, renting, copying,
distributing, printing, sublicensing, transferring or assigning all or part of the Software, or any rights granted hereunder, to any other persons and removing any proprietary notices, labels or marks from the
Software is strictly prohibited except as permitted by applicable law; you agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief, without notice,
against you or any other person in possession of the Software. You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the
Software to TAIS, upon demand. Furthermore, you hereby agree not to create derivative works based on the Software. TAIS reserves the right to terminate this license and to immediately repossess the
software in the event that you or any other person violates this License Agreement. Execution of the Software for any additional capabilities require a valid run-time license.
2. Intellectual Property. You acknowledge that no title to the intellectual property in the Software is transferred to you. You further acknowledge that title and full ownership rights to the Software will remain
the exclusive property of TAIS and/or its suppliers, and you will not acquire any rights to the Software, except the license expressly set forth above. You will not remove or change any proprietary notices
contained in or on the Software. The Software is protected under US patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the
software in violation of the License Agreement constitutes copyright infringement. You are hereby on notice that any transfer, use, or copying of the Software in violation of this License Agreement constitutes
a willful infringement of copyright.
3. No Reverse Engineering. You agree that you will not attempt, and if you employ employees or engage contractors, you will use your best efforts to prevent your employees and contractors from
attempting to reverse compile, reverse engineer, modify, translate or disassemble the Software in whole or in part. Any failure to comply with the above or any other terms and conditions contained herein
will result in the automatic termination of this license and the reversion of the rights granted hereunder back to TAIS.
4. Limited Warranty. THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAIS AND ITS SUPPLIERS
DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OF THIRD
PARTY RIGHTS, THE WARRANTY OF YEAR 2000 COMPLIANCE, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS
TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET
YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. HOWEVER, TAIS WARRANTS THAT ANY MEDIA ON WHICH THE
SOFTWARE IS FURNISHED IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY TO
YOU.
5. Limitation Of Liability. TAIS' ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE AT TAIS' OPTION REPLACEMENT OF THE MEDIA OR
REFUND OF THE PRICE PAID. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,
SPECIAL, INCIDENTAL OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION/DATA, OR ANY
OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TAIS OR ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM BY A THIRD PARTY.
6. State/Jurisdiction Laws. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION.
7. Export Laws. This License Agreement involves products and/or technical data that may be controlled under the United States Export Administration Regulations and may be subject to the approval of the
United States Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the United States Export Administration Regulations, or any other applicable law, regulation or
order, is prohibited.
8. Governing Law. This License Agreement will be governed by the laws of the State of California, United States of America, excluding its conflict of law provisions.
9. United States Government Restricted Rights. The Software is provided with Restricted Rights. The Software and other materials provided hereunder constitute Commercial Computer Software and
Software Documentation and Technical Data related to Commercial Items. Consistent with F.A.R. 12.211 and 12.212 they are licensed to the U.S. Government under, and the U.S. Government's rights
therein are restricted pursuant to, the vendor's commercial license.
10. Severability. If any provision of this License Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way
be affected or impaired.
11. No Waiver. No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no
waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.
12. Supplier Software. The Software may include certain software provided by TAIS suppliers. In such event, you agree that such supplier may be designated by TAIS as a third party beneficiary of TAIS with
rights to enforce the Agreement with respect to supplier's software.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU
FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR
AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.
Toshiba America Information Systems, Inc.
Digital Solutions Division
5932
9740 Irvine Boulevard
Irvine, California 92618-1697
United States of America
DSD 020905

TAIS DSD Limited Warranty
Toshiba America Information Systems, Inc.
Digital Solutions Division
Limited Warranty
Toshiba America Information Systems, Inc., ("TAIS") warrants that this telephone equipment (except for fuses,
lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new
condition, be free from defects in material and workmanship for twenty-four (24) months after delivery. This
warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if the
equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c) if the
equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired by
someone other than TAIS or an authorized TAIS dealer, (e) if the equipment's serial number is defaced or missing, or
(f) if the equipment is installed or used in combination or in assembly with products not supplied by TAIS and which
are not compatible or are of inferior quality, design, or performance.
The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with
respect to the equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or missing
parts as are causing the malfunction with new or refurbished parts (at their option). If TAIS or one of its authorized
dealers does not replace or repair such parts, the retail customer's sole remedy will be a refund of the price charged by
TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAIS through one of its
authorized dealers within the warranty period and no later than thirty (30) days after such malfunction, whichever
first occurs.
Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, special,
indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circumstances will
any such person be entitled to any sum greater than the purchase price paid for the item of equipment that is
malfunctioning.
To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the attention
of one of TAIS' authorized dealers within the twenty-four (24) month period and no later than thirty (30) days after
such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized TAIS
dealer within the prescribed time results in the customer being not entitled to warranty service.
THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS,
INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE
EXCLUDED.
No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such
modification or extension is effective unless it is in writing and signed by the vice president and general manager,
Digital Solutions Division.
Strata, SmartMedia, SD (Secure Digital) and CIX are registered trademarks of Toshiba Corporation.
Stratagy, eManager, My Phone Manager and Info Manager are registered trademarks of Toshiba America
Information Systems, Inc.
Windows and Microsoft are registered trademarks of Microsoft.
Trend Micro and PC-cillin are registered trademarks of Trend Micro Inc.
Norton Anti-Virus is a registered trademark of Symantec Corp.
McAfee and Virusscan are registered trademarks of McAfee, Inc.
Trademarks, registered trademarks, and service marks are the property of their respective owners.

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