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Digital Solutions Division
Digital Business Telephone Systems
CTX28, CTX100-S, CTX100 and CTX670
Programming Manual
June 2004

Strata CTX100 and CTX670
you may connect to your line, as determined by the REN, you should contact
your local telephone company to ascertain the maximum REN for your calling
General End User Information
area.
3. Network connection information USOC jack required: RJ11/14C,
The Strata CTX100 or CTX670 Digital Business Telephone System is registered in
RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document). Items
accordance with the provisions of Part 68 of the Federal Communications
2, 3 and 4 are also indicated on the equipment label.
Commission's Rules and Regulations.
4. Authorized Network Parts: 02LS2/GS2, 02RV2-T/O, OL13C/B, T11/12/31/32M,
FCC Requirements
04DU9-BN/DN/1SN, 02IS5, 04DU9-BN/DN/1SN1ZN
Means of Connection: The Federal Communications Commission (FCC) has
Radio Frequency Interference
established rules which permit the Strata CTX100 or CTX670 system to be connected
Warning: This equipment generates, uses, and can radiate radio frequency energy and if
directly to the telephone network. Connection points are provided by the telephone
not installed and used in accordance with the manufacturer's instruction manual, may
company--connections for this type of customer-provided equipment will not be
cause interference to radio communications. It has been tested and found to comply
provided on coin lines. Connections to party lines are subject to state tariffs.
with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
Incidence of Harm: If the system is malfunctioning, it may also be disrupting the
Rules, which are designed to provide reasonable protection against such interference
telephone network. The system should be disconnected until the problem can be
when operated in a commercial environment. Operation of this equipment in a
determined and repaired. If this is not done, the telephone company may temporarily
residential area is likely to cause interference, in which case, the user, at his/her own
disconnect service. If possible, they will notify you in advance, but, if advance notice is
expense, will be required to take whatever measures may be required to correct the
not practical, you will be notified as soon as possible. You will be informed of your
interference.
right to file a complaint with the FCC.
This system is listed with Underwriters Laboratory.
Service or Repair: For service or repair, contact your local Toshiba telecommunications
UL Requirement: If wiring from any telephone exits the building or is
distributor. To obtain the nearest Toshiba telecommunications distributor in your area,
subject to lightning or other electrical surges, then secondary protection
U
log onto www.toshiba.com/taistsd/locator.htm or call (800) 222-5805 and ask for a
is required. Secondary protection is also required on DID, OPS, and Tie
ä L
Toshiba Telecom Dealer.
lines. (Additional information is provided in this manual.)
Telephone Network Compatibility: The telephone company may make changes in its
Important Notice -- Music-On-Hold
facilities, equipment, operations, and procedures. If such changes affect the
compatibility or use of the Strata CTX100 or CTX670 system, the telephone company
In accordance with U.S. Copyright Law, a license may be required from
will notify you in advance to give you an opportunity to maintain uninterrupted
the American Society of Composers, Authors and Publishers, or other similar
service.
organization, if radio or TV broadcasts are transmitted through the music-on-hold
feature of this telecommunication system. Toshiba America Information Systems, Inc.,
Notification of Telephone Company: Before connecting a Strata CTX100 or CTX670
hereby disclaims any liability arising out of the failure to obtain such a license.
system to the telephone network, the telephone company may request the following:
CP01, Issue 8, Part I Section 14.1
1. Your telephone number.
Notice: The Industry Canada label identifies certified equipment. This certification
2. FCC registration number:
means that the equipment meets certain telecommunications network protective,
operational and safety requirements as prescribed in the appropriate Terminal
· Strata CTX100 or CTX670 may be configured as a Key, Hybrid or PBX
Equipment Technical Requirements document(s). The Department does not guarantee
telephone system. The appropriate configuration for your system is dependent
the Equipment will operate to the user's satisfaction.
upon your operation of the system.
· If the operation of your system is only manual selection of outgoing lines, it may
Before installing this equipment, users should ensure that it is permissible to be
be registered as a Key telephone system.
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer should
· If your operation requires automatic selection of outgoing lines, such as dial
be aware that compliance with the above conditions may not prevent degradation of
access, Least Cost Routing, Pooled Line Buttons, etc., the system must be
service in some situations.
registered as a Hybrid telephone system. In addition to the above, certain
features (tie Lines, Off-premises Stations, etc.) may also require Hybrid
Repairs to certified equipment should be coordinated by a representative designated by
telephone system registration in some areas.
the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request
· If you are unsure of your type of operation and/or the appropriate FCC
the user to disconnect the equipment.
registration number, contact your local Toshiba telecommunications distributor
for assistance.
Users should ensure for their own protection that the electrical ground connections of
CTX28 FCC/ACTA Registration Numbers
the power utility, telephone lines and internal metallic water pipe system, if present, are
Hybrid: CJ6MF03BDTCHS28, fully-protected multifunction systems
connected together. This precaution may be particularly important in rural areas.
Key: CJ6KD03BDTCHS28, key systems for analog applications
CTX100 Registration Numbers
PBX: CJ6MUL-35931-PF-E, fully-protected PBXs
CAUTION! Users should not attempt to make such connections themselves, but
Hybrid: CJ6MUL-35930-MF-E, fully-protected multifunction systems
should contact the appropriate electric inspection authority, or
Key: CJ6MUL-35929-KF-E, fully-protected telephone key systems
electrician, as appropriate.
CTX670 Registration Numbers
PBX: CJ6MUL-35934-PF-E, fully-protected PBXs
Hybrid: CJ6MUL-35933-MF-E, fully-protected multifunction systems
CP01, Issue 8, Part I Section 14.2
Key: CJ6MUL-35932-KF-E, fully-protected telephone key systems
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be connected to
· Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is
a telephone interface. The terminal on an interface may consist of any combination of
useful to determine the quantity of devices which you may connect to your
devices subject only to the requirement that the sum of the Ringer Equivalence
telephone line and still have all of those devices ring when your number is
Numbers of all the Devices does not exceed 5.
called. In most areas, but not all, the sum of the RENs of all devices connected to
one line should not exceed five (5.0B). To be certain of the number of devices
Publication Information
© Copyright 2004
Toshiba America Information Systems, Inc., Digital Solutions Division, reserves the
Toshiba America Information Systems, Inc.
right, without prior notice, to revise this information publication for any reason,
Digital Solutions Division
including, but not limited to, utilization of new advances in the state of technical arts or
to simply change the design of this document.
All rights reserved. No part of this manual, covered by the copyrights hereon, may be
reproduced in any form or by any means--graphic, electronic, or mechanical,
Further, Toshiba America Information Systems, Inc., Digital Solutions Division, also
including recording, taping, photocopying, or information retrieval systems--without
reserves the right, without prior notice, to make such changes in equipment design or
express written permission of the publisher of this material.
components as engineering or manufacturing methods may warrant.
Strata and SmartMedia are registered trademarks of Toshiba Corporation.
Stratagy is a registered trademark of Toshiba America Information Systems, Inc.
Trademarks, registered trademarks, and service marks are the property of their
respective owners.
CTX-MA-PRGRM-VG
Version G, June 2004

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. ("TAIS")
Digital Solutions Division License Agreement
IMPORTANT: THIS LICENSE AGREEMENT ("AGREEMENT") IS A LEGAL AGREEMENT BETWEEN YOU ("YOU") AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY
SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, "SOFTWARE") INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO
YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER. IF
YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT INSTALL, COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION FROM WHICH YOU
OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES. EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS, THIS SOFTWARE IS LICENSED FOR DISTRIBUTION ONLY
TO END-USERS PURSUANT TO THIS LICENSE AGREEMENT.
1. License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TAIS grants to you a personal, non-transferable and non-exclusive right to use the copy of the Software
provided under this License Agreement. You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location. Modifying, translating, renting, copying,
distributing, transferring or assigning all or part of the Software, or any rights granted hereunder, to any other persons and removing any proprietary notices, labels or marks from the Software is strictly
prohibited; You agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief, without notice, against You or any other person in possession of the Software.
You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the Software to TAIS, upon demand. Furthermore, you hereby agree not
to create derivative works based on the Software. TAIS reserves the right to terminate this license and to immediately repossess the software in the event that You or any other person violates this License
Agreement.
2. Intellectual Property. You acknowledge that no title to the intellectual property in the Software is transferred to you. You further acknowledge that title and full ownership rights to the Software will remain
the exclusive property of TAIS and/or its suppliers, and you will not acquire any rights to the Software, except the license expressly set forth above. You will not remove or change any proprietary notices
contained in or on the Software. The Software is protected under US patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the
software in violation of the License Agreement constitutes copyright infringement. You are hereby on notice that any transfer, use, or copying of the Software in violation of this License Agreement constitutes
a willful infringement of copyright.
3. No Reverse Engineering. You agree that you will not attempt, and if you employ employees or engage contractors, you will use your best efforts to prevent your employees and contractors from
attempting to reverse compile, reverse engineer, modify, translate or disassemble the Software in whole or in part. Any failure to comply with the above or any other terms and conditions contained herein
will result in the automatic termination of this license and the reversion of the rights granted hereunder back to TAIS.
4. Limited Warranty. THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAIS AND ITS SUPPLIERS
DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OF THIRD
PARTY RIGHTS, THE WARRANTY OF YEAR 2000 COMPLIANCE, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS
TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET
YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. HOWEVER, TAIS WARRANTS THAT ANY MEDIA ON WHICH THE
SOFTWARE IS FURNISHED IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY TO
YOU.
5. Limitation Of Liability. TAIS' ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE AT TAIS' OPTION REPLACEMENT OF THE MEDIA OR
REFUND OF THE PRICE PAID. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,
SPECIAL, INCIDENTAL OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION/DATA, OR ANY
OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TAIS OR ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM BY A THIRD PARTY.
6. State/Jurisdiction Laws. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION.
7. Export Laws. This License Agreement involves products and/or technical data that may be controlled under the United States Export Administration Regulations and may be subject to the approval of the
United States Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the United States Export Administration Regulations, or any other applicable law, regulation or
order, is prohibited.
8. Governing Law. This License Agreement will be governed by the laws of the State of California, United States of America, excluding its conflict of law provisions.
9. United States Government Restricted Rights. The Software is provided with Restricted Rights. Use, duplication, or disclosure by the United States Government, its agencies and/or instrumentalities is
subject to restrictions as set forth in subparagraph (c)(1)(ii) of The Rights in Technical Data and Computer Software Clause at DFARS 252.227-7013 (October 1988) or subparagraphs (c)(1) and (2) of the
Commercial Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable.
10. Severability. If any provision of this License Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way
be affected or impaired.
11. No Waiver. No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no
waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU
FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR
AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.
Toshiba America Information Systems, Inc.
Digital Solutions Division
9740 Irvine Boulevard
Irvine, California 92618-1697
United States of America
5932
DSD 060204

Toshiba America Information Systems, Inc.
Digital Solutions Division
Limited Warranty
Toshiba America Information Systems, Inc., ("TAIS") warrants that this telephone equipment (except for fuses,
lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new
condition, be free from defects in material and workmanship for twenty-four (24) months after delivery. This
warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if the
equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c) if the
equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired by
someone other than TAIS or an authorized TAIS dealer, (e) if the equipment's serial number is defaced or missing, or
(f) if the equipment is installed or used in combination or in assembly with products not supplied by TAIS and which
are not compatible or are of inferior quality, design, or performance.
The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with
respect to the equipment, is the repair or replacement by TAIS or its authorized dealer of such defective or missing
parts as are causing the malfunction with new or refurbished parts (at their option). If TAIS or one of its authorized
dealers does not replace or repair such parts, the retail customer's sole remedy will be a refund of the price charged by
TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAIS through one of its
authorized dealers within the warranty period and no later than thirty (30) days after such malfunction, whichever
first occurs.
Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct, special,
indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circumstances will
any such person be entitled to any sum greater than the purchase price paid for the item of equipment that is
malfunctioning.
To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the attention
of one of TAIS' authorized dealers within the twenty-four (24) month period and no later than thirty (30) days after
such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized TAIS
dealer within the prescribed time results in the customer being not entitled to warranty service.
THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS,
INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE
EXCLUDED.
No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such
modification or extension is effective unless it is in writing and signed by the vice president and general manager,
Digital Solutions Division.

Contents
Introduction
Organization ........................................................................................................................................... xi
Part 1: Getting Started ..................................................................................................................... xi
Part 2: CTX WinAdmin Programming........................................................................................... xii
Part 3: Telephone Button Programming ......................................................................................... xii
Part 4: Appendices.......................................................................................................................... xii
Conventions..........................................................................................................................................xiii
Related Documents/Media ............................................................................................................ xiv
General Description ....................................................................................................................... xiv
Installation and Maintenance Manual............................................................................................ xiv
User Guides ................................................................................................................................... xiv
Quick Reference Guide ................................................................................................................. xiv
CD-ROMs...................................................................................................................................... xiv
Part 1: Getting Started
Chapter 1 ­ Strata CTX Programming Guidelines
Step 1: Use Default Auto-programming to
Start Up .........................................................................................................................................1-1
Limitations.....................................................................................................................................1-2
Station and BIOU Auto-programming ..........................................................................................1-2
Station PDN Auto-programming...................................................................................................1-3
CO Line Auto-programming .........................................................................................................1-3
BIPU Settings ................................................................................................................................1-5
CTX Processor NIC Interface TCP/IP Auto-programming ..........................................................1-8
CTX28 Default Initialized Data ....................................................................................................1-9
Default Feature Access Codes .....................................................................................................1-12
Step 2: Plan Your System Requirements .........................................................................................1-12
Step 3: Program CTX for First Time ...............................................................................................1-12
Review Program Flow .................................................................................................................1-14
Step 4: Identify Program Sequences ................................................................................................1-15
Station Setup................................................................................................................................1-15
Trunk Setup ­ Analog..................................................................................................................1-15
Trunk Setup ­ T1 .........................................................................................................................1-16
Trunk Setup ­ ISDN PRI.............................................................................................................1-16
Miscellaneous ..............................................................................................................................1-17
Strata CTX Programming 6/04
i

Contents
Chapter 2 ­ CTX WinAdmin Overview
Part 2: CTX WinAdmin Programming
Chapter 2 ­ CTX WinAdmin Overview
CTX WinAdmin Main Screen .............................................................................................................2-2
CTX28 Programming Menus ........................................................................................................2-3
CTX WinAdmin Sub-screens ..............................................................................................................2-4
CTX28 Command Table ...............................................................................................................2-6
Special Buttons ..............................................................................................................................2-7
Table Views ...................................................................................................................................2-8
Chapter 3 ­ Installation
PC Hardware Requirements .................................................................................................................3-1
PC Software Requirements ..................................................................................................................3-1
Step 1: Install CTX WinAdmin Software ..........................................................................................3-2
Requirements Not Found...............................................................................................................3-3
Step 2: Set Up LAN Connection to Strata CTX ................................................................................3-5
Step 2A: Connect CTX WinAdmin PC to Strata CTX Processor NIC .........................................3-5
Step 2B: Set Up IP Address of CTX NIC .....................................................................................3-7
Step 2C: Set Up IP Address of CTX WinAdmin PC NIC (Windows XP) ...................................3-8
Step 2D: Set Up IP Address of CTX WinAdmin PC NIC (Windows 2000) ................................3-9
Step 3B: Set up IP Address of CTX WinAdmin PC Modem (Windows XP).............................3-11
Step 3C: Verify Modem Hardware Settings................................................................................3-12
Step 3D: Set up IP Address of CTX WinAdmin PC Modem (Windows 2000)..........................3-13
Step 3: Establish Communication with Strata CTX .........................................................................3-14
Manual Dialing to Connect to the CTX Modem .........................................................................3-17
Step 4: Use Profile to Add Users and CTX Systems .......................................................................3-19
User Management........................................................................................................................3-19
Step 5: Set Up Users for CTX WinAdmin Access ..........................................................................3-21
Set Up Users for CTX WinAdmin Access ..................................................................................3-21
Step 6: Exit CTX WinAdmin ...........................................................................................................3-21
WinCTX Offline Programming CTX R2.21 MH108 ........................................................................3-22
WinCTX Minimum PC Requirements ........................................................................................3-22
CTX WinAdmin Requirements for WinCTX .............................................................................3-22
Installing and Running WinCTX.................................................................................................3-22
Basic Procedure for Using WinCTX ...........................................................................................3-23
Run WinCTX...............................................................................................................................3-23
Stopping WinCTX .......................................................................................................................3-25
Viewing the CTX Release Number Supported by WinCTX.......................................................3-25
Rules for Opening/Restoring "default.dat files"..........................................................................3-25
Chapter 4 ­ System
100 Cabinet Slot PCB Assignments.....................................................................................................4-1
Dial Number Plan.................................................................................................................................4-3
102 Flexible Access Codes ..................................................................................................................4-4
Creating New Feature Codes .........................................................................................................4-5
Flexible Numbering Default Settings ............................................................................................4-5
117 Public Dial Plan Digit Analysis ....................................................................................................4-8
103 Class of Service.............................................................................................................................4-9
104 System Timer ..............................................................................................................................4-11
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Strata CTX Programming 6/04

Contents
Chapter 5 ­ Station
105 System Data ................................................................................................................................4-13
System Call Forward..........................................................................................................................4-18
500 System Call Forward Assignment ........................................................................................4-18
504 System Call Forward Operation Status ................................................................................4-19
System Call Forward Copy.........................................................................................................4-19
System Call Forward Table View ......................................................................................................4-20
501 System Speed Dial ......................................................................................................................4-21
System Speed Dial Table View..........................................................................................................4-22
Day Night Service ..............................................................................................................................4-22
112 Day/Night Mode Calendar....................................................................................................4-23
106 Day/Night Mode "Type of Day" Mapping Table Assignment.............................................4-23
113 Day/Night Mode Schedule per Tenant Assignment .............................................................4-24
PAD Table..........................................................................................................................................4-25
107 PAD Table Assignment ........................................................................................................4-25
108 PAD Group Assignment ......................................................................................................4-27
114 PAD Conference Assignment...............................................................................................4-28
110 Password .....................................................................................................................................4-29
109 Music on Hold.............................................................................................................................4-30
I/O Device ..........................................................................................................................................4-31
803 SMDR SMDI CTI Port Assignments ...................................................................................4-31
801 Network Jack LAN Device Assignment ..............................................................................4-33
804 BSIS RS-232 Serial Port Setup ............................................................................................4-34
115 Advisory Messages .....................................................................................................................4-35
116 Data Initialize ..............................................................................................................................4-36
120 Tenant Data Assignment .............................................................................................................4-37
Chapter 5 ­ Station
Assignment...........................................................................................................................................5-1
Basic/200 Station Data ..................................................................................................................5-1
Station PDN Selective Copy..........................................................................................................5-7
Station Extended List.....................................................................................................................5-7
204 DKT Parameters .....................................................................................................................5-8
214 DSS Console Assignment.....................................................................................................5-15
Key...............................................................................................................................................5-16
Timer ...........................................................................................................................................5-22
Emergency Ringdown Assignment .............................................................................................5-23
206 Phantom DN................................................................................................................................5-24
209 Hunt Group..................................................................................................................................5-26
218 Station Hunt Assignments ....................................................................................................5-27
Hunt Group Table View.....................................................................................................................5-28
Paging Group .....................................................................................................................................5-29
Paging Group Table View..................................................................................................................5-30
210 Pickup Group ..............................................................................................................................5-31
Pickup Group Table View..................................................................................................................5-31
Multiple Call Group ...........................................................................................................................5-32
Incoming Call to Multiple Call (MC) Group...............................................................................5-32
MCPN Owner Privileges .............................................................................................................5-32
Member Requirements ................................................................................................................5-32
Call Forward Activation ..............................................................................................................5-33
Strata CTX Programming 6/04
iii

Contents
Chapter 6 ­ Trunks
517 Multiple Calling Group Assignment ....................................................................................5-33
518 Multiple Calling Members Assignment ...............................................................................5-34
516 Station Speed Dial.......................................................................................................................5-35
Station Speed Dial Table View ..........................................................................................................5-36
PDN Table View ................................................................................................................................5-37
ISDN ..................................................................................................................................................5-37
202 ISDN BRI Station .................................................................................................................5-37
217 ISDN Station Data ................................................................................................................5-41
Setup Wizards ....................................................................................................................................5-42
PDN Range Setup Wizard ...........................................................................................................5-42
Multiple DN Assignment Wizard................................................................................................5-43
VMID Range ...............................................................................................................................5-45
Chapter 6 ­ Trunks
304 Incoming Line Group ....................................................................................................................6-1
304 Incoming Line Group Assignment .........................................................................................6-2
306 Outgoing Line Groups...................................................................................................................6-4
300 Trunk Assignment .........................................................................................................................6-6
313 Caller ID .................................................................................................................................6-9
308 Trunk Timer..........................................................................................................................6-10
310 DIT Assignment ...................................................................................................................6-11
309 Direct Inward Dialing .................................................................................................................6-13
318 DID Intercept Assignments.........................................................................................................6-16
Service................................................................................................................................................6-19
311 DISA Security Code .............................................................................................................6-19
319 Intercept Treatment...............................................................................................................6-20
315 T1 Trunk Card.............................................................................................................................6-20
DID/DNIS Table View ......................................................................................................................6-21
ISDN ..................................................................................................................................................6-22
317 ISDN BRI Trunk ..................................................................................................................6-22
302 PRI and IP QSIG ..................................................................................................................6-25
Call-by-Call .................................................................................................................................6-29
320 B Channel .............................................................................................................................6-31
316 Shared D Channel .................................................................................................................6-32
Calling Number ...........................................................................................................................6-33
Trunk DID/DNIS Setup Wizard.........................................................................................................6-35
Chapter 7 ­ Attendant
404 Attendant Group Assignment........................................................................................................7-1
400 Emergency Call Destination Assignment .....................................................................................7-3
Chapter 8 ­ IP Telephone Programming
150 System IP Data Assignment..........................................................................................................8-1
151 BIPU Configuration ......................................................................................................................8-4
152 Voice Packet Configuration Table Assignment ............................................................................8-5
250 IPT Data Assignment ....................................................................................................................8-7
BIPU-M and IPT Program Update.......................................................................................................8-9
FTP Server Information.................................................................................................................8-9
BIPU Program Update.................................................................................................................8-10
IPT Program Update....................................................................................................................8-12
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Strata CTX Programming 6/04

Contents
Chapter 9 ­ Services
Chapter 9 ­ Services
540 Pilot DN Assignment ....................................................................................................................9-1
Maximum Pilot DNs......................................................................................................................9-1
579 System Voice Mail Data.........................................................................................................9-2
580 Voice Mail Port Data ..............................................................................................................9-5
Destination Restriction/Least Cost Routing.........................................................................................9-6
DR Overview .................................................................................................................................9-6
Destination Restriction Guide Page ...................................................................................................9-10
DR Dialing Setup.........................................................................................................................9-10
DR Digit Table Setup ..................................................................................................................9-12
DR Class of Service Setup...........................................................................................................9-13
LCR Overview ...................................................................................................................................9-16
LCR Analysis Process .................................................................................................................9-16
DR................................................................................................................................................9-16
Route Analysis.............................................................................................................................9-17
Time of Day.................................................................................................................................9-17
Connection...................................................................................................................................9-17
LCR Guide Page ................................................................................................................................9-17
LCR Dialing Setup ......................................................................................................................9-18
LCR Route Plan Setup.................................................................................................................9-19
LCR Day of Week and Time Zone Setup....................................................................................9-22
LCR COS and Station Setup .......................................................................................................9-23
LCR/DR .............................................................................................................................................9-24
LCR Assignment .........................................................................................................................9-24
Route Define................................................................................................................................9-26
Route Schedule ............................................................................................................................9-28
Public Holidays and LCR Time Zones........................................................................................9-30
Destination Restriction.......................................................................................................................9-33
532 DR Table Allow/Deny Definition ........................................................................................9-33
533 DR Level Table Assignment ................................................................................................9-33
534 DRL Exception Table Assignment.......................................................................................9-34
111 DR Level...............................................................................................................................9-34
DRL Table View .........................................................................................................................9-34
Centrex/PBX Screening Table View ...........................................................................................9-35
Account Codes.............................................................................................................................9-35
509 DR Override by System Speed Dial............................................................................................9-37
510 COS Override Assignment ...................................................................................................9-38
Networking.........................................................................................................................................9-39
Strata Net Private Networking.....................................................................................................9-39
QSIG ............................................................................................................................................9-39
Node ID .......................................................................................................................................9-39
Network Directory Number.........................................................................................................9-40
Network Feature Access Code ....................................................................................................9-40
Digit Manipulation ......................................................................................................................9-41
Traveling Class Mark ..................................................................................................................9-41
Path Replacement ........................................................................................................................9-41
Coordinated Numbering Plan ......................................................................................................9-42
Station Message Detail Recording (SMDR) ...............................................................................9-42
Centralized Voice Mail................................................................................................................9-43
Strata CTX Programming 6/04
v

Contents
Chapter 10 ­ Operation
Centralized Attendant ..................................................................................................................9-43
Network Busy Lamp Field (BLF) (R1.3 and higher).........................................................................9-44
Network Attendant Console BLF ................................................................................................9-45
Network DSS/BLF for Digital Telephones .................................................................................9-48
Network DSS (R1.3 and higher)..................................................................................................9-50
Network Feature Content ...................................................................................................................9-52
Configuration...............................................................................................................................9-53
Strata Net Programming Overview ....................................................................................................9-53
656 Node ID Assignment...................................................................................................................9-54
670 Remote Node Data Assignment ..................................................................................................9-55
651 Private Routing Plan Analysis ....................................................................................................9-56
Private Route Choice Definition ........................................................................................................9-56
654 Private Route Definition Table Assignment.........................................................................9-57
655 Private Network Digit Modification Table Assignment.......................................................9-57
Mapping .............................................................................................................................................9-58
657 Network COS Mapping Table..............................................................................................9-58
658/659/660 Network DRL/FRL/QPL Mapping Tables ...................................................................9-59
661 Network DN Table Assignment..................................................................................................9-59
219 Network DSS Notify Data Delete ...............................................................................................9-60
Strata Net QSIG Over IP....................................................................................................................9-61
671 IP Address Convert Table.....................................................................................................9-61
672 Node ID Detail Information .................................................................................................9-62
Miscellaneous ..............................................................................................................................9-64
External Devices ................................................................................................................................9-68
Door Phones ................................................................................................................................9-68
515 View BIOU Control Relay Assignments..............................................................................9-72
503 Paging Devices Group Assignments ....................................................................................9-73
550 Enhanced 911 Emergency Call Group ........................................................................................9-74
Chapter 10 ­ Operation
System Setup ......................................................................................................................................10-1
900 CTX Restart ..........................................................................................................................10-2
901 Display Version ....................................................................................................................10-3
902 Set Time and Date ................................................................................................................10-3
915 Regional Selection ................................................................................................................10-4
908 SmartMedia .................................................................................................................................10-4
SmartMedia Card.........................................................................................................................10-4
CTX SmartMedia Folders ...........................................................................................................10-6
SmartMedia Errors ......................................................................................................................10-7
911 Remote Program Update .............................................................................................................10-7
Prerequisites.................................................................................................................................10-7
CTX Software Update Files ........................................................................................................10-7
CTX Software Identification .......................................................................................................10-7
910 Data Backup ..............................................................................................................................10-13
916 IP Configuration........................................................................................................................10-14
FTP User Accounts ..........................................................................................................................10-15
File Information ...............................................................................................................................10-16
Community Name ............................................................................................................................10-17
909 MAC Address............................................................................................................................10-18
vi
Strata CTX Programming 6/04

Contents
Chapter 11 ­ Maintenance
Trap Destinations .............................................................................................................................10-19
License Control ................................................................................................................................10-20
License Issue..............................................................................................................................10-20
License Activate ........................................................................................................................10-21
License Information .........................................................................................................................10-21
Chapter 11 ­ Maintenance
Quality Of Service..............................................................................................................................11-1
Trace Function ...................................................................................................................................11-1
Trace Data....................................................................................................................................11-1
Event Trace Control ...........................................................................................................................11-3
903 Start/Stop Trace ....................................................................................................................11-3
904 ISDN Trace Location............................................................................................................11-4
905 All ISDN Trunk Trace Selection ..........................................................................................11-4
906 Change Trace Side................................................................................................................11-4
Error Alarm Log.................................................................................................................................11-5
907 System Admin Log .....................................................................................................................11-6
Memory Access Operation.................................................................................................................11-6
Components........................................................................................................................................11-7
Chapter 12 ­ Tools and Profile
Tools...................................................................................................................................................12-1
Download.....................................................................................................................................12-1
Profile .................................................................................................................................................12-2
Customize ....................................................................................................................................12-2
User Management........................................................................................................................12-2
Part 3: Telephone Button Programming
Chapter 13 ­ Telephone Button Programming
Record Sheet Overview......................................................................................................................13-1
Telephone Button Overview ..............................................................................................................13-2
Telephone Button Commands .....................................................................................................13-3
Button Programming Examples .........................................................................................................13-5
Program 100 ................................................................................................................................13-5
Program 200 ................................................................................................................................13-5
Program 204 ................................................................................................................................13-6
Program 205 ................................................................................................................................13-6
Program 208 ................................................................................................................................13-6
Button Programming Procedure.........................................................................................................13-7
100 Series Programs ........................................................................................................................13-11
200 Series Programs.........................................................................................................................13-28
300 Series Programs.........................................................................................................................13-53
400 Series Programs.........................................................................................................................13-73
500 Series Programs.........................................................................................................................13-74
600 Series Programs ........................................................................................................................13-91
800 Series Programs.........................................................................................................................13-94
900 Series Programs.........................................................................................................................13-97
System Initialize ........................................................................................................................13-97
Strata CTX Programming 6/04
vii

Contents
Chapter 14 ­ Maintenance
Display Version .........................................................................................................................13-98
Set Time and Date ...................................................................................................................13-100
ISDN Trace Location...............................................................................................................13-102
All ISDN Trunk Trace .............................................................................................................13-103
Event Trace Side Change ........................................................................................................13-103
System Admin Log ..................................................................................................................13-104
Format/Unmount SmartMedia.................................................................................................13-105
MAC Address (System Serial Number) ..................................................................................13-106
Data Backup ............................................................................................................................13-106
Program Update.......................................................................................................................13-108
Make Busy Control..................................................................................................................13-109
Regional Selection ...................................................................................................................13-110
IP Configuration ......................................................................................................................13-111
Chapter 14 ­ Maintenance
Data Backup .......................................................................................................................................14-1
Backup Progress and Completion Indicators...............................................................................14-1
Restoring Programmed Data ..............................................................................................................14-2
Local Update ......................................................................................................................................14-2
Prerequisites for CTX100 and CTX670 Local Update ...............................................................14-2
CTX Software Update Files ........................................................................................................14-2
CTX Software Identification .......................................................................................................14-2
Strata CTX100 Local Update ......................................................................................................14-4
Strata CTX670 Local Update ......................................................................................................14-6
Trace Function ...................................................................................................................................14-8
Part 4: Appendices
Appendix A ­ Applications, Tips and Tricks
Voice Mail Set Up............................................................................................................................... A-1
Analog Ports ................................................................................................................................. A-1
Digital Ports ..................................................................................................................................A-2
Telephone Station Ports................................................................................................................A-2
Networking Multiple Voice Mail Systems ......................................................................................... A-3
Call Record and Soft Keys ........................................................................................................... A-3
Strata CTX BRI Video Conferencing Programming ..........................................................................A-5
CTX IP Telephone Programming Guidelines .....................................................................................A-6
Basic CTX IP Setup Using WinAdmin ........................................................................................ A-6
IP Telephone Installation and Network Connection setup ........................................................... A-7
IPT1020-SD Telephone Network Settings.......................................................................................... A-7
IPT-to-IP Network Connection Instructions................................................................................. A-8
Viewing IPT1020-SD Terminal Information ............................................................................. A-10
Initializing the IPT1020-SD (Optional)...................................................................................... A-10
IP Telephone Quality of Service (QoS) Programming ..................................................................... A-11
General QoS Adjustments .......................................................................................................... A-11
Strata Net over IP Programming Guidelines..................................................................................... A-13
Example ...................................................................................................................................... A-13
Echo Cancellation and Volume Level Adjustments ......................................................................... A-15
Dealing with Echo Problems in General .................................................................................... A-15
viii
Strata CTX Programming 6/04

Contents
Appendix B ­ System Error Codes
Echo Caused by Older CTX Analog PCBs ................................................................................A-15
Echo Reduction Adjustments......................................................................................................A-15
Setting the IPT1020-SD Headset Transmit Volume...................................................................A-16
Appendix B ­ System Error Codes
Common Error Code Table .................................................................................................................B-1
System Programming Error Codes......................................................................................................B-2
Station Programming Error Codes ......................................................................................................B-5
Trunk Programming Error Codes......................................................................................................B-13
Attendant Position Programming Error Codes..................................................................................B-20
Service Programming Error Codes....................................................................................................B-21
Networking Programming Error Codes ............................................................................................B-26
Equipment Programming Error Codes ..............................................................................................B-27
Appendix C ­ Strata CTX/DK Program Cross-reference
Strata DK to Strata CTX .....................................................................................................................C-1
Strata CTX to Strata DK ...................................................................................................................C-15
Appendix D ­ Record Sheets
System .................................................................................................................................................D-1
Card Assignment Record Sheets...................................................................................................D-1
Card Assignment Record Sheet ­ Strata CTX 100 .......................................................................D-3
COS Record Sheet ........................................................................................................................D-4
System Data Record Sheet............................................................................................................D-5
System Call Forward Record Sheets ............................................................................................D-6
System Speed Dial Record Sheet..................................................................................................D-7
Day/Night Mode Record Sheet .....................................................................................................D-8
SMDR SMDI CTI Port Assignments ...........................................................................................D-9
BSIS RS-232 Serial Port Setup...................................................................................................D-10
Station................................................................................................................................................D-11
Basic Station Record Sheets .......................................................................................................D-11
DKT Parameters Record Sheet ...................................................................................................D-12
Feature Button Record Sheet .....................................................................................................D-13
Record Sheets for 10-button and 20-button Telephones ............................................................D-14
Record Sheets for the DKT3014.................................................................................................D-15
Phantom DN Record Sheet .........................................................................................................D-16
Hunt Group Record Sheet...........................................................................................................D-17
Station Data Record Sheets.........................................................................................................D-18
ISDN BRI Station Record Sheets ...............................................................................................D-19
ISDN Station Data Record Sheet................................................................................................D-20
Trunks................................................................................................................................................D-21
ILG Record Sheet .......................................................................................................................D-21
OLG Record Sheet......................................................................................................................D-22
Trunk Assignment Record Sheet ................................................................................................D-23
Caller ID Assignment Record Sheet ...........................................................................................D-24
DID Assignment Record Sheet ...................................................................................................D-25
DID Intercept Assignment Record Sheet....................................................................................D-26
Trunk Timer/DIT Record Sheet..................................................................................................D-27
ISDN BRI Record Sheet .............................................................................................................D-28
Strata CTX Programming 6/04
ix

Contents
Appendix E ­ Software and Firmware Updates
PRI Trunks Record Sheet........................................................................................................... D-29
Call-by-Call Record Sheet ......................................................................................................... D-30
B Channel Select Record Sheet.................................................................................................. D-31
Shared D Channel Record Sheet ................................................................................................ D-32
Calling Number Record Sheets .................................................................................................. D-33
Attendant........................................................................................................................................... D-34
Attendant Group Record Sheet .................................................................................................. D-34
IP Telephone Programming .............................................................................................................. D-35
System IP Data Assignment....................................................................................................... D-35
Station IP Data Assignment ....................................................................................................... D-36
Services............................................................................................................................................. D-37
Pilot DN Assignment Record Sheet ........................................................................................... D-37
System Voice Mail Record Sheet .............................................................................................. D-38
Voice Mail Port Data Record Sheet ........................................................................................... D-39
Routing Definition Record Sheets ............................................................................................. D-40
Route Schedule Record Sheets................................................................................................... D-41
LCR Assignment Record Sheets ................................................................................................ D-42
LCR Time Zone Record Sheets ................................................................................................. D-43
DR LCR Screening Record Sheet .............................................................................................. D-44
DR Record Sheets ...................................................................................................................... D-45
COS Override Code Record Sheet ............................................................................................. D-46
Node ID Assignment Record Sheet ........................................................................................... D-47
Private Routing Plan Analysis Table Record Sheet ................................................................... D-48
Route Choice Definition Record Sheet ...................................................................................... D-49
Network Mapping Record Sheets .............................................................................................. D-50
Call History Record Sheet.......................................................................................................... D-51
Behind Centrex Assignment Record Sheet ................................................................................ D-52
Door Phone Assignment Record Sheet ...................................................................................... D-53
Paging Device Group Assignment Record Sheet....................................................................... D-54
Emergency Call Group Assignment Record Sheet .................................................................... D-55
Appendix E ­ Software and Firmware Updates
IP Telephone/BIPU Firmware Update Procedures..............................................................................E-1
Method 1: Update from CTX SmartMedia Card ...............................................................................E-1
Prerequisites ..................................................................................................................................E-1
BIPU Update .................................................................................................................................E-2
IP Telephone Update....................................................................................................................E-3
Method 2: Update From a FTP Directory on the WinAdmin PC ......................................................E-4
Prerequisites ..................................................................................................................................E-4
BIPU Update .................................................................................................................................E-5
IP Telephone Update.....................................................................................................................E-6
Method 3: Update from an External FTP Server ...............................................................................E-7
Prerequisites ..................................................................................................................................E-7
BIPU Update .................................................................................................................................E-7
IP Telephone Update.....................................................................................................................E-8
Index ..................................................................................................................................................... IN-1
x
Strata CTX Programming 6/04

Introduction
This manual provides information required to program the Strata CTX28, CTX100-S, CTX100
and CTX670 business telephone systems using Toshiba's CTX WinAdminTM software or Button
Programming.
Important!
Whenever the CTX100 is mentioned in this book, it applies to both the CTX100-S
and CTX100, unless specified otherwise.
This programming manual only applies to CTX WinAdmin version 2.20G. If you
have CTX WinAdmin versions 2.1D or lower, refer to previous versions of this
manual.
Note The features described in this document assume that the Strata CTX system has the current
software release installed. At the time of printing, Strata CTX R2.2 and CTX WinAdmin
R2.20 are the most current versions.
Organization
Part 1: Getting Started
Chapter 1 - Programming Guidelines describes auto-recognition features, order of
programming, and overview of general CTX WinAdmin and Button Programming operation.
Part 2: CTX WinAdmin Programming
Chapter 2 ­ CTX WinAdmin Overview provides general information about CTX WinAdmin's
software capabilities.
Chapter 3 ­ Installation discusses system hardware and software requirements for
CTX WinAdmin and includes the installation steps needed to install CTX WinAdmin.
Chapter 4 ­ System provides system programming information.
Chapter 5 ­ Station discusses station and station feature programming.
Chapter 6 ­ Trunks explains trunk programming information including T1, ISDN Basic Rate
Interface (BRI) and Primary Rate Interface (PRI).
Chapter 7 ­ Attendant describes Attendant Console support and settings available in
CTX WinAdmin.
Chapter 8 ­ IP Telephone describes the programs required to program IP Telephone features.
Strata CTX Programming 6/04
xi

Introduction
Organization
Chapter 9 ­ Services discusses programming of services available to Strata CTX through
CTX WinAdmin.
Chapter 10 ­ Operation explains system setup options available to CTX WinAdmin users.
System initialization, SmartMedia formatting, system software upgrades and Internet Protocol (IP)
configuration are among the topics discussed.
Chapter 11 ­ Maintenance provides system and component trace program information.
CTX WinAdmin Configuration and Flash Memory Testing are also described.
Chapter 12 ­ Tools and Profile discusses Strata CTX Tools and Utilities to help manage your
Strata CTX System more efficiently.
Part 3: Telephone Button Programming
Chapter 13 ­ Telephone Button Programming discusses the button programming interface
provided with Strata CTX.
Chapter 14 ­ Maintenance Procedures provides Strata CTX maintenance procedures that can be
activated from the programming telephone.
Part 4: Appendices
Appendix A ­ Applications, Tips and Tricks gives information on using multiple programs to
set up a feature.
Appendix B ­ System Error Codes is a reference for error codes encountered while
programming the Strata CTX.
Appendix C ­ Strata CTX/DK Program Cross-reference provides cross-reference tables that
compare Strata CTX and Strata DK programs that are similar in function.
Appendix D ­ Record Sheets contains all the record sheets required to program the Strata CTX.
Appendix E ­ Software and Firmware Updates contains IP Telephone and BIPU Firmware
update procedures.
xii
Strata CTX Programming 6/04

Introduction
Conventions
Conventions
Conventions
Description
Elaborates specific items or references other information. Within some
Note
tables, general notes apply to the entire table and numbered notes apply
to specific items.
Important!
Calls attention to important instructions or information.
Advises you that hardware, software applications, or data could be
CAUTION!
damaged if the instructions are not followed closely.
WARNING!
Alerts you when the given task could cause personal injury or death.
Represents any Directory Number button, also known as an extension
[DN]
or intercom number.
Represents any Primary Directory Number button (the extension
[PDN]
number for the telephone).
Represents any Secondary appearance of a PDN. A PDN which appears
[SDN]
on another telephone is considered an SDN.
[PhDN]
Represents any Phantom Directory Number button (an additional DN).
6vhyÃ7yq
Represents telephone buttons.
Courier
Shows a computer keyboard entry or screen display.
"Type"
Indicates entry of a string of text.
Indicates entry of a single key. For example: Type prog then press
"Press"
Enter.
Shows a multiple PC keyboard or phone button entry. Entries without
spaces between them show a simultaneous entry. Example:
Plus (+)
Esc+Enter. Entries with spaces between them show a sequential
entry.
Example: # + 5.
Tilde (~)
Means "through." Example: 350~640 Hz frequency range.
¥
Denotes the step in a one-step procedure.
¥
Denotes a procedure.
Start > Settings >
Denotes a progression of buttons and/or menu options on the screen you
Printers
should select.
Grey words within the printed text denote cross-references. In the
See Figure 10
electronic version of this document (Library CD-ROM or FYI Internet
download), cross-references appear in blue hypertext.
Strata CTX Programming 6/04
xiii

Introduction
Related Documents/Media
Related Documents/Media
Note Some documents listed here may appear in different versions on the CD-ROM or in print.
To find the most current version, check the version/date in the Publication Information on
the back of the document's title page.
General Description
·
Strata CTX General Description
Installation and Maintenance Manual
·
Strata CTX Installation and Maintenance
User Guides
·
Strata CTX DKT/IPT Telephone
·
Strata CTX DKT3001/2001 Digital Single Line Telephone
·
Strata CTX Standard Telephone
·
Strata CTX DKT2204-CT/DKT2304-CT Cordless Telephone
Quick Reference Guide
·
Strata CTX DKT/IPT Telephone
CD-ROMs
·
Strata CTX WinAdmin Application Software and CTX/DK/Partner Products Documentation
Library
·
Strata CTX Call Center Solutions Application Software and Documentation Library (includes
Strata CTX ACD software and documentation, Net Server software and documentation, and
Voice Assistant software and documentation.
·
OAISYS (includes software and documentation of OAISYS Chat, Call Router, and Net Phone)
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all current Strata CTX
documentation and enables you to view, print and download current publications.
xiv
Strata CTX Programming 6/04

726+,%$
Digital Solutions Division
Digital Business Telephone Systems
Part 1: Getting Started
June 2004


Strata CTX Programming Guidelines
1 Pr Stogrraamta CTX ming
This chapter discusses Strata CTX programming basics and guides you through initial setup procedures. It
also describes auto-recognition features, order of programming, and overview of general CTX WinAdmin
and Button Programming operations. Programming sequence tables are provided to streamline your
programming tasks.
Step 1: Use Default Auto-programming to
Start Up
Important!
Defaults for the Strata CTX28 are also included in this chapter. All programs and
instructions apply to all Strata CTX systems, except when specified otherwise.
This feature reduces the programming time to install Strata CTX systems. The Strata CTX system will
automatically program specific default data in a number of programs based on the PCBs that are installed
in the system before processor initialization. The default data and procedure for auto-programming is
provided in this section.
1. Install all line, station and optional PCBs that should be recognized for auto programming.
2. Power-on the system and initialize auto-programming for the system (Program 900, Level 1).
3. Verify "Station and BIOU Auto-programming" on page 1-2.
4. Verify "Station PDN Auto-programming" on page 1-3.
5. Verify "CO Line Auto-programming" on page 1-3.
6. Verify "CTX Processor NIC Interface TCP/IP Auto-programming" on page 1-8.
Notes
·
The type of PCB, its cabinet and slot position are automatically recognized upon system initialization;
or, when powering the CTX processor for the first time.
·
Each installed PCB circuit equipment number is set in numerical order based on the cabinet and slot
position of the PCB.
·
Station Primary Directory Numbers (PDN) and CO line numbers are set in numerical order according
to their equipment cabinet/slot positions.
·
Other default data, such as the Strata CTX LAN and modem interface IP address, station and line class
of service, outgoing and incoming line groups, etc., are automatically set for the optional hardware
originally installed.
Strata CTX Programming - Part 1: Getting Started 6/04
1-1

Strata CTX Programming Guidelines
Step 1: Use Default Auto-programming to Start Up
Limitations
The following are the limitations of Strata CTX auto-programming.
·
CTI programs are not programmed automatically.
·
Strata CTX cannot configure unique LAN requirements automatically. Strata CTX's LAN system data,
CTX IP address and Community Name are set to a default.
Note DND is only assigned on 20-button telephones.
·
When the system is initialized, it takes a few minutes to recognize the mounted hardware.
·
The Primary DN on the first button and DND on the last button are assigned telephone buttons; all other
buttons are not assigned automatically.
·
Slot 101 must always have a BDKU, ADKU or PDKU. The BDKU is assigned if no PCB is installed.
Station and BIOU Auto-programming
Table 1-1 shows the Station and BIOU PCBs that will be recognized and set in Program 100 during auto-
programming.
Note No special assignments are set for BIOU during auto-programming.
Important!
PCBs must be installed per the rules in the Strata CTX I&M manual, Configuration Chapter,
Worksheet 6 and Worksheet 7.
Table 1-1
Auto-Programming for Station and BIOU PCB Recognition (Program 100)
Parameter
PCB Code
PCB Name
PCB Circuit Type
Comments
Setting
000
No PCB or RRCU
None or Remote Cabinets
8 Standard Telephone
Standard telephone no VM interface
002
RSTU
circuits
settings
DKT2000 or DKT3000 without
S-OCA (DKT3000 limitations:
PCM
DKT2000, 16 character LCD display
003
PDKU2 8
Digital
Telephone
Highway: 8
on DKT3000, DKT3000 LCD Feature
key does not function, DKT3014
large screen LCD does not display).
004
Not used
Not used
DKT2000 or DKT3000 without
017
BDKU
8 digital telephones
8, 1B circuits
S-OCA
DKT2000 or DKT3000 without
018
BDKU1+BDKS
16 digital telephones
16, 1B circuits S-OCA
Page/MOH/Relay
019
BIOU
No functions assigned
interface#1
No functions assigned. Strata CTX
Page/MOH/Relay
100 assigns a virtual BIOU2 into a
020
BIOU2
interface#2
virtual location, Cabinet 02, Slot 05,
to provide control of the ACTU relay.
1-2
Strata CTX Programming - Part 1: Getting Started 6/04

Strata CTX Programming Guidelines
Step 1: Use Default Auto-programming to Start Up
Station PDN Auto-programming
Pr
When auto programming recognizes installed station PCBs, it assigns PDNs in numerical order as follows:
St
ogr
ra
·
Auto programming assigns PDNs to station PCB equipment numbers (cabinet, slot, circuit) in
am
ta
equipment number order. All installed station PCB circuits will be assigned a PDN regardless of the
CTX
m
circuit type, digital (BDKU/BDKS, PDKU) or analog (RSTU).
ing
·
PDN 200 or PDN 2000 (depending on the system size) is assigned to the station circuit having the
lowest equipment number in the system, then the PDN is incremented by one digit and assigned to the
next highest station equipment number and so on. See Table 1-2.
·
Program 205 Feature Button Setting ­ A Primary DN (PDN) is assigned to )% on each digital
telephone according to its equipment number (cabinet, slot, circuit) position. DND is assigned to FB20
on 20-button telephones and is not assigned on 10- and 14-button telephones.
Table 1-2
Auto-Programming for Station Primary Directory Number
CTX100 and CTX670 without BBMS
CTX670 with BBMS and BEXS
First digit
and BEXS Installed on Processor
Installed on Processor (First Digit is 2)
Primary DNs (3-digits)
Primary DNs (4-digit)
2
200~299 depending on quantity of station 2000~2571 depending on qty. of station PCBs
PCBs installed
installed
Primary DN (3-digits)
3
300~399 depending on qty. of station
PCBs installed
CO Line Auto-programming
Table 1-3 shows the CO line PCBs that will be recognized and set in Program 100 during auto-
programming. The default data for CO line Incoming Line Groups (ILG), Outgoing Line Groups (OLG),
and CO line service type is set as shown in Table 1-4.
Important!
PCBs must be installed per the rules in the CTX I&M manual, Configuration Chapter,
Worksheet 6 and Worksheet 7.
Table 1-3
Auto-Programming for CO line PCB Recognition (Program 100)
PCB
PCB Name
PCB Circuit Type
Parameter setting
Comments
Code
000
-
No PCB or RRCU
None or Remote cabinets
4 analog Loop or
Direct Incoming Termination (DIT)
001
RCOU, RGLU
ground start lines
lines
8 analog loop start
Direct Incoming Termination (DIT)
005
RCOU+RCOS
lines
lines
006
RDDU
4 analog DID lines
Direct Inward Dial lines
16 or 24 digital T1
PCM Highway:
T1 Direct Incoming Termination (DIT)
007
RDTU2
lines
16 or 241
lines
Standard telephone and DKT2000
and DKT3000 without S-OCA
4 Standard telephone
(DKT3000 limitations: DKT2000, 16
008
RDSU
and for digital
character LCD display on DKT3000,
telephone
DKT3000 LCD Feature key does not
function, DKT3014 large screen LCD
does not display).
Strata CTX Programming - Part 1: Getting Started 6/04
1-3

Strata CTX Programming Guidelines
Step 1: Use Default Auto-programming to Start Up
Table 1-3
Auto-Programming for CO line PCB Recognition (Program 100) (continued)
PCB
PCB Name
PCB Circuit Type
Parameter setting
Comments
Code
Caller ID interface for RCOU/RCOS
4 or 8 Caller ID
and RGLU analog CLID lines. Note:
009
RCIU2+RCIS
interface
The same Prg100 code (009) is used
for RCIU2 with or without RCIS.
CAMA lines Note: The same Prg100
2 or 4 E911 analog
010
RMCU+RCMS
code (009) used for RCIU2 with or
CAMA lines
without RCIS.
4 analog Tie lines, 4
011
REMU, BVPU
Tie lines
VoIP circuits
2 ISDN BRI (S/T)
TIE Type:
012
RBSU
ISDN BRI CO lines
circuits
Two TIEs
4 ISDN BRI (S/T)
TEI Type:
013
RBSU+RBSS
ISDN BRI CO lines
circuits
Two TIEs
16 or 24 ISDN PRI
PCM Highway:
014
RPTU
ISDN BRI CO lines
channels
16 or 241
2 ISDN BRI (U)
TEI Type:
015
RBUU
ISDN BRI CO lines
circuits
Two TIEs
4 ISDN BRI (U)
TEI Type:
016
RBUU+RBUS
ISDN BRI CO lines
circuits
Two TIEs
1. If the slot next to an installed RDTU or RPTU is vacant, 24 line or channels will be installed; If the slot next to
an installed RDTU or RPTU is occupied by another PCB, 16 lines or channels will be installed.
Table 1-4
Auto-Programming of Line Groups and Service Types
OLG
ILG
CO line type
CO Service Type
Prg 306
Prg. 304
RCOU/RCOS and RGLU analog loop
Direct In Termination (DIT) to the first PDN.
1
1
and ground start
(200 or 2000 ­ see Table 5)
RDDU analog DID
1
2
DID, wink ­ no default DID numbers
RDTU (T1)
1
3
DID ­ no default DID numbers
Direct In Termination (DIT) to the first PDN.
RMCU/RMCS analog CAMA
1
-
(200 or 2000 ­ see next table)
RBUU/RBUS and RBSU ISDN BRI -
2
4
DID ­ no default DID numbers
set as CO side
ISDN PRI
2
5
DID ­ no default DID numbers
REMU analog E&M
3
6
Non-QSIG
1. The line number is assigned to all lines in the numerical order according to the line PCB cabinet placements.
Example: Line number 1 will be on the first circuit of the line PCB placed in the lowest cabinet/slot number.
2. OLG:1 is created even if there is are no analog line PCBs installed.
1-4
Strata CTX Programming - Part 1: Getting Started 6/04

Strata CTX Programming Guidelines
Step 1: Use Default Auto-programming to Start Up
Table 1-5
Auto-Programming of Miscellaneous Line Parameters
Pr
Item
Settings
St
ogr
r
All of the ringing destinations of DIT lines are the first PDN:
a
am
t
DIT line ringing assignment
a CTX
PDN 200 for CTX100 and 2-cabinet CTX670
m
Program 310
ing
PDN2000 for 2~7 cabinet CTX670.
DID numbers - not assigned.
The destination of DID is not assigned. DID numbers and ringing
destinations must be assigned manually from CTX WinAdmin or the
Program 309
programming telephone.
Format Setting for DIT (T1)
Zero Code Suppress = B8ZS, Frame Format = ESF.
The destination of internal notification is the first DN 200 or 2000 in the all
Setting for CAMA
operation mode (DAY1, Day2, and Night).
Common D channel is not assigned. 1 channel group is assigned to each
BRI PCB installed. The channel group number is assigned in order to each
Setting for ISDN BRI CO
BRI interface in the order in which the BRI PCBs are installed. The
destination of DID is not assigned.
Common D channel is not assigned. 1 channel group is assigned to each
PRI PCB installed. The channel group number is assigned in order to each
Setting for ISDN PRI CO
PRI interface in the order in which the PRI PCBs are installed. The
destination of DID is not assigned.
The node number and the other setting for networking are not assigned
Setting for E&M Tie lines
automatically
The destination of Program 318, No Calling Party Number and Out Of Search for DID number, is assigned
to the first Primary DN of the system (200 or 2000) in the all system operating modes (Day1,Day 2, and
Night).
The DIT line (ground and loop) destinations of all trunks which generated automatically are set as the first
PDN 200 or 2000 depending on the system size ­ see Table 1-4.
BIPU Settings
Table 1-6
BIPU-M Automatic Settings
Item
Description
Settings
Card Type
Card Type
BIPU
In the order of smallest number of the slot
where BIPU is inserted
192.168.254.200
IP Address (BIPU)
IP address of BIPU
.201
.202/.......
Private address will be set.
Subnet mask of BIPU
Subnet mask (BIPU)
255.255.255.0
substrate
Default gateway of BIPU
Default gateway
0.0.0.0
substrate
Strata CTX Programming - Part 1: Getting Started 6/04
1-5

Strata CTX Programming Guidelines
Step 1: Use Default Auto-programming to Start Up
Table 1-7
IPT Automatic Settings
Item
Description
Settings
The number plan conforms to BDKU16.
DN setting of the terminal
DN Setting
accommodated in BIPU
Assigned in the order of the lowest slot
number.
Accommodated terminal setting
Parameter setting of Station
Station ID = PDN
(Station ID)
ID in BIPU
Accommodated terminal setting
Parameter setting of IP
IP address = 0.0.0.0
(IP Address)
address in BIPU
Accommodated terminal setting
Parameter setting of MAC
MAC addresses = (no data)
(MAC addresses)
addresses in BIPU
Table 1-8
System Related Basic Settings
Item
Description
Settings
Use of Diffserv: Not applicable
Setting of priority control by
Set value of DSField = 0
QOS Control
Diffserv/IEEE802.1p
Use of IEEE802.1p: Not applicable
Priority level: Voice
Automatic setting of Station
Station ID
Not allowed
ID
Application or non application
Terminal authentication setting
of connection restriction
Not apply
function using MAC address
BIPU-Q1A Initial Programming
After initializing the CTX System with BIPU for Strata Net over IP, Strata CTX detects the BIPU card for
Strata Net over IP and basic programming is set automatically.
Table 1-9
BIPU-Q1A Automatic Settings
Item
Description
Settings
Card Type
Card Type
BIPU-Q1A
In the order of smallest number of the slot
where BIPU is inserted
192.168.254.800 for 1st BIPU
IP Address (BIPU)
IP address of BIPU-Q1A
.801 for 2nd BIPU
.802 for 3rd BIPU
Private address will be set.
Subnet mask (BIPU)
Subnet mask of BIPU-Q1A
255.255.255.0
Default gateway
Default gateway of BIPU-Q1A 0.0.0.0
1-6
Strata CTX Programming - Part 1: Getting Started 6/04

Strata CTX Programming Guidelines
Step 1: Use Default Auto-programming to Start Up
Table 1-10
IP-Trunk Information
Pr
Program
Description
Settings
St
ogr
r
ILG Number
7
a
am
ta
ILG
Kind of Trunk (Analog/ISDN)
ISDN
CTX
mi
Type of Trunk
TIE
ng
OLG Number
4
OLG
Kind of Trunk (Analog/ISDN)
ISDN
Type of Trunk
TIE
1: 1st BIPU
CG Number
2: 2nd BIPU
3: 3rd BIPU
ISDN Trunk
Type of Protocol
IP
ILG
7
OLG
4
Voice Coding Procedure
CODEC (G.711, G.729A)
G.711
Index of Voice attribute table
(1~256)
1
Packet Interval: 20ms
Type of Jitter buffer: Fixed
Size of Jitter buffer: 1
Parameter of voice attribute table
-
Max Acceptable Delay: 1
Measure Time: 1000ms
Packet Loss Ratio: 5
Packet discard ratio: 5
D-ch Establish/Release
D-ch Establish/Release
D-ch Release by Call Released
Fast Connect Procedure
-
Apply
Negotiation
Negotiation of H.245
Un-Apply
IP address for Node ID
IP Address
IP address
Table 1-11
System Information
Item
Description
Settings
Diffserv: Disable
Priority Control by Diffserv.
DS Field: 0
QoS Control
IEEE802.1p
IEEE802.1p Disable
Priority: Voice (6)
Strata CTX Programming - Part 1: Getting Started 6/04
1-7

Strata CTX Programming Guidelines
Step 1: Use Default Auto-programming to Start Up
CTX Processor NIC Interface TCP/IP Auto-programming
The following are the initial values of the LAN data that is automatically created for the system.
·
Network TCP/IP. See "916 IP Configuration" on page 10-14.
·
IP address ­ 192.168.254.253
·
Sub network master ­ 255.255.255.0
·
Default gateway ­ 0.0.0.0
·
IP routing table ­ Not used.
·
SNMP Agent settings
·
Community name ­ communityName
·
IP address ­ 0.0.0.0 (not restricted by the IP address of the access source)
·
Privileges ­ WRITE
·
community-id ­ 1
· User level ­ Super user
·
Trap destination
·
Community name ­ Nothing
·
IP address ­ Nothing
·
Modem PPP Server settings
·
IP Address ­ 192.168.255.254 (Strata CTX modem fixed IP address for Dial-up connections).
Public Numbering Plan Analyzed Digit Numbers (Program 117)
Public Numbering Plan
Public Numbering Plan
Analyzed Number
Analyzed Digit Number
1NXX
11
N11
3
NXX
7
N = 2~9 and X = 0~9
E911 Emergency Call to Outgoing Line Group (Program 550)
Emergency Call Group
OLG1
Number
1
1
E911 Emergency Call Destination (Program 400)
Emergency Call Called Number
System Mode
Emergency Call Called Number
Index
DAY1
1
200 or 2000 (the first PDN)
DAY2
1
200 or 2000 (the first PDN)
NIGHT
1
200 or 2000 (the first PDN)
The emergency call destination is set for the first PDN as 200 or 2000 in the all operation mode (DAY1,
Day2, NIGHT).
1-8
Strata CTX Programming - Part 1: Getting Started 6/04

Strata CTX Programming Guidelines
Step 1: Use Default Auto-programming to Start Up
CTX28 Default Initialized Data
Pr
·
The default programming data shown in Table 1-12 applies even if the option units (GCDU/GSTU/
St
ogr
GVMU) are not mounted. This enables voice mail to be used as is if the GVMU is inserted. Default
ra
am
t
programming accommodates the other options similarly.
a CTX
m
·
When GCDU is not installed, CO 4-6 and DKTs 9-16 are in "make-busy" mode and cannot be used.
ing
·
When GSTU is not installed, SLT2 is not in "make busy" mode and cannot be used.
·
When GVMU is not installed, VM ports1-4 are in "make busy" mode and cannot be used.
Table 1-12
CTX28 Digital Telephone Default Programming Data ­ Program 205
DKT1~8
DKT1
DKT2
DKT3
DKT4
DKT5
DKT6
DKT7
DKT8
FB7
CO6
CO6
CO6
CO6
CO6
CO6
CO6
CO6
FB6
CO5
CO5
CO5
CO5
CO5
CO5
CO5
CO5
FB5
CO4
CO4
CO4
CO4
CO4
CO4
CO4
CO4
FB4
CO3
CO3
CO3
CO3
CO3
CO3
CO3
CO3
FB3
CO2
CO2
CO2
CO2
CO2
CO2
CO2
CO2
FB2
CO1
CO1
CO1
CO1
CO1
CO1
CO1
CO1
FB1
PDN
200
201
202
203
204
205
206
207
VMID
same as PDN
DKT9~16 (Optional)
DKT9
DKT10
DKT11
DKT12
DKT13
DKT14
DKT15
DKT16
FB7
CO6
CO6
CO6
CO6
CO6
CO6
CO6
CO6
FB6
CO5
CO5
CO5
CO5
CO5
CO5
CO5
CO5
FB5
CO4
CO4
CO4<