Strata DK Installation & Maintenance Manual (May 2000)

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Telecommunication Systems Division
Digital Business Telephone Solutions
Installation and
Maintenance Manual
Software Release 3.1
Software Release 4.3 and ACD
May 2000

Strata DK
exceed five (5.0B). To be certain of the number of devices you may connect to your
line, as determined by the REN, you should contact your local telephone company
General End User Information
to ascertain the maximum REN for your calling area.
4. Network connection information USOC jack required: RJ1CX, RJ2EX, RJ2GX,
The Strata DK Digital Business Telephone System is registered in accordance with the
RJ48C, RJ48X, RJ11, RJ14C, RJ21X (see Network Requirements in this
provisions of Part 68 of the Federal Communications Commission's Rules and
document). Items 2, 3 and 4 are also indicated on the equipment label.
Regulations.
Radio Frequency Interference
FCC Requirements
Warning: This equipment generates, uses, and can radiate radio frequency energy and if
Means of Connection: The Federal Communications Commission (FCC) has
not installed and used in accordance with the manufacturer's instruction manual, may
established rules which permit the Strata DK system to be connected directly to the
cause interference to radio communications. It has been tested and found to comply
telephone network. Connection points are provided by the telephone company--
with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
connections for this type of customer-provided equipment will not be provided on coin
Rules, which are designed to provide reasonable protection against such interference
lines. Connections to party lines are subject to state tariffs.
when operated in a commercial environment. Operation of this equipment in a
Incidence of Harm: If the system is malfunctioning, it may also be disrupting the
residential area is likely to cause interference, in which case, the user, at his/her own
telephone network. The system should be disconnected until the problem can be
expense, will be required to take whatever measures may be required to correct the
determined and repaired. If this is not done, the telephone company may temporarily
interference.
disconnect service. If possible, they will notify you in advance, but, if advance notice is
This system is listed with Underwriters Laboratory.
not practical, you will be notified as soon as possible. You will be informed of your
UL Requirement: If wiring from any telephone exits the building or is
right to file a complaint with the FCC.
subject to lightning or other electrical surges, then secondary protection
U
Service or Repair: For service or repair, contact your local Toshiba telecommunications
is required. Secondary protection is also required on DID, OPS, and Tie
® L
distributor. To obtain the nearest Toshiba telecommunications distributor in your area,
lines. (Additional information is provided in this manual.)
call Toshiba America Information Systems, Inc., Telecommunication Systems Division
Important Notice -- Music-On-Hold
in Irvine, CA (949) 583-3700.
In accordance with U.S. Copyright Law, a license may be required from
Telephone Network Compatibility: The telephone company may make changes in its
the American Society of Composers, Authors and Publishers, or other similar
facilities, equipment, operations, and procedures. If such changes affect the
organization, if radio or TV broadcasts are transmitted through the music-on-hold
compatibility or use of the Strata DK system, the telephone company will notify you in
feature of this telecommunication system. Toshiba America Information Systems, Inc.,
advance to give you an opportunity to maintain uninterrupted service.
hereby disclaims any liability arising out of the failure to obtain such a license.
Notification of Telephone Company: Before connecting a Strata DK system to the
CP01, Issue 8, Part I Section 14.1
telephone network, the telephone company may request the following:
Notice: The Industry Canada label identifies certified equipment. This certification
1. Your telephone number.
means that the equipment meets certain telecommunications network protective,
2. FCC registration number:
operational and safety requirements as prescribed in the appropriate Terminal
Equipment Technical Requirements document(s). The Department does not guarantee
Strata DK may be configured as a Key or Hybrid telephone system. The
the Equipment will operate to the user's satisfaction.
appropriate configuration for your system is dependent upon your operation of
the system.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
If the operation of your system is only manual selection of outgoing lines, it may
must also be installed using an acceptable method of connection. The customer should
be registered as a Key telephone system.
be aware that compliance with the above conditions may not prevent degradation of
If your operation requires automatic selection of outgoing lines, such as dial
service in some situations.
access, Least Cost Routing, Pooled Line Buttons, etc., the system must be
registered as a Hybrid telephone system. In addition to the above, certain
Repairs to certified equipment should be coordinated by a representative designated by
features (tie Lines, Off-premises Stations, etc.) may also require Hybrid
the supplier. Any repairs or alterations made by the user to this equipment, or
telephone system registration in some areas.
equipment malfunctions, may give the telecommunications company cause to request
the user to disconnect the equipment.
If you are unsure of your type of operation and/or the appropriate FCC
registration number, contact your local Toshiba telecommunications distributor
Users should ensure for their own protection that the electrical ground connections of
for assistance.
the power utility, telephone lines and internal metallic water pipe system, if present, are
DK14 and DK40i
connected together. This precaution may be particularly important in rural areas.
Key system: CJ6MLA-74479-KF-E
Hybrid: CJ6MLA-74478-MF-E
DK424
CAUTION!
Users should not attempt to make such connections themselves, but
Hybrid: CJ69XA-10243-MF-E
should contact the appropriate electric inspection authority, or
Key system: CJ69XA-10242-KF-E
electrician, as appropriate.
PBX: CJCHN-22757-PF-E
DK424i
Key system: CJ69XA-10242-KF-E
CP01, Issue 8, Part I Section 14.2
Hybrid: CJ69XA-10243-MF-E
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device
PBX: CJ6JPN-22758-PF-E
provides an indication of the maximum number of terminals allowed to be connected to
3. Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful
a telephone interface. The terminal on an interface may consist of any combination of
devices subject only to the requirement that the sum of the Ringer Equivalence
to determine the quantity of devices which you may connect to your telephone line
Numbers of all the Devices does not exceed 5.
and still have all of those devices ring when your number is called. In most areas,
but not all, the sum of the RENs of all devices connected to one line should not
Publication Information
© Copyright 2000
Toshiba America Information Systems, Inc., Telecommunication Systems Division,
Toshiba America Information Systems, Inc.
reserves the right, without prior notice, to revise this information publication for any
Telecommunication Systems Division
reason, including, but not limited to, utilization of new advances in the state of
technical arts or to simply change the design of this document.
All rights reserved. No part of this manual, covered by the copyrights hereon, may be
reproduced in any form or by any means--graphic, electronic, or mechanical,
Further, Toshiba America Information Systems, Inc., Telecommunication Systems
including recording, taping, photocopying, or information retrieval systems--without
Division, also reserves the right, without prior notice, to make such changes in
express written permission of the publisher of this material.
equipment design or components as engineering or manufacturing methods may
warrant.
Strata is a registered trademark of Toshiba Corporation. Stratagy is a registered
trademark of Toshiba America Information Systems, Inc. Strata AirLink, Call Center
Viewer are trademarks of Toshiba America Information Systems, Inc.
Trademarks, registered trademarks, and service marks are the property of their
respective owners.
DKA-MA-IN/MT-VF
Version D.3, November 1998 (Update TBDK-0022)
4025070
Version D.2, October 1998 (Update TBDK-0021)
Version F, May 2000 (DK424i)
Version D.1, September 1998 (Update TBDK-0019)
Version E.1, November 1999 (DK424 Remote Cabinets)
Version C, October 1997
Version E, May 1999 (DK40i, Strata AirLink)
Version B, April 1997
Version D.4, January 1999 (Format change)
Version A.1, February 1997 (Update TB16-0003)
Version A, December 1996

Introduction
This manual provides detailed step-by-step instructions for installing and maintaining the Strata
DK14, DK40i, DK424 and DK424i digital business telephone systems. It is intended for qualified
service technicians and system programmers.
Use this manual in conjunction with the Strata DK Programming Manual which covers the
programs related to the Strata DK systems discussed in this book.
Organization
In this manual, information specific to one system is clearly marked for that system whether in a
chapter title or within a chapter (e.g., DK40i CO Line/Digital Telephone Interface Unit (KCDU)
found in Chapter 7). Unmarked information should be considered to be general to all Strata DK
systems discussed in this book.
This manual is organized into these sections/chapters for your convenience:
Chapter 1 DK14 Installation covers site requirements and explains how to install Strata
DK14 Key Service Unit (KSU). Includes power requirements, cable lengths/network and
grounding requirements.
Chapter 2 DK40i Configuration explains how to configure a Strata DK40i system. It also
provides space to record the hardware and station devices that make up the system.
Chapter 3 DK40i Installation covers site requirements and cabinet installation information.
Defines the installation site requirements necessary to ensure a proper operating environment
for the Strata DK40i. Also included are input power requirements, cable lengths/network
requirements, and grounding requirements. Explains how to install both the Base Key Service
Unit (KSU) and the Expansion KSU. Instructions are also provided on how to remove and
replace cabinets on installed systems.
Chapter 4 DK424 Configuration explains how to configure a Strata DK424 system. It also
provides worksheets for determining hardware and station equipment placement and
requirements.
Chapter 5 DK424 Installation covers site requirements and cabinet installation. Defines
the site requirements necessary to ensure a proper operating environment for the Strata
DK424. Also included are input power requirements, cable lengths/network requirements, and
grounding requirements. Explains how to install both the Base and the Expansion Cabinets.
Instructions are also provided on how to remove and replace cabinets on installed systems.
Chapter 6 DK424i Configuration explains how to configure a Strata DK424i system. It
also provides worksheets for determining hardware and station equipment placement and
requirements.
Strata DK I&M 5/00
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Introduction
Organization
Chapter 7 DK424i Installation covers site requirements and cabinet installation. Defines
the site requirements necessary to ensure a proper operating environment for the Strata
DK424i. Also included are input power requirements, cable lengths/network requirements,
and grounding requirements. Explains how to install the Base