726+,%$
Telecommunication Systems Division
Digital Business Telephone Solutions
Programming Manual
Software Release 3.1
Software Release 4.3 and ACD
May 2000
Strata DK
exceed five (5.0B). To be certain of the number of devices you may connect to your
line, as determined by the REN, you should contact your local telephone company
General End User Information
to ascertain the maximum REN for your calling area.
4. Network connection information USOC jack required: RJ1CX, RJ2EX, RJ2GX,
The Strata DK Digital Business Telephone System is registered in accordance with the
RJ48C, RJ48X, RJ11, RJ14C, RJ21X (see Network Requirements in this
provisions of Part 68 of the Federal Communications Commission's Rules and
document). Items 2, 3 and 4 are also indicated on the equipment label.
Regulations.
Radio Frequency Interference
FCC Requirements
Warning: This equipment generates, uses, and can radiate radio frequency energy and if
Means of Connection: The Federal Communications Commission (FCC) has
not installed and used in accordance with the manufacturer's instruction manual, may
established rules which permit the Strata DK system to be connected directly to the
cause interference to radio communications. It has been tested and found to comply
telephone network. Connection points are provided by the telephone company--
with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
connections for this type of customer-provided equipment will not be provided on coin
Rules, which are designed to provide reasonable protection against such interference
lines. Connections to party lines are subject to state tariffs.
when operated in a commercial environment. Operation of this equipment in a
Incidence of Harm: If the system is malfunctioning, it may also be disrupting the
residential area is likely to cause interference, in which case, the user, at his/her own
telephone network. The system should be disconnected until the problem can be
expense, will be required to take whatever measures may be required to correct the
determined and repaired. If this is not done, the telephone company may temporarily
interference.
disconnect service. If possible, they will notify you in advance, but, if advance notice is
This system is listed with Underwriters Laboratory.
not practical, you will be notified as soon as possible. You will be informed of your
UL Requirement: If wiring from any telephone exits the building or is
right to file a complaint with the FCC.
subject to lightning or other electrical surges, then secondary protection
U
Service or Repair: For service or repair, contact your local Toshiba telecommunications
is required. Secondary protection is also required on DID, OPS, and Tie
® L
distributor. To obtain the nearest Toshiba telecommunications distributor in your area,
lines. (Additional information is provided in this manual.)
call Toshiba America Information Systems, Inc., Telecommunication Systems Division
Important Notice -- Music-On-Hold
in Irvine, CA (949) 583-3700.
Telephone Network Compatibility: The telephone company may make changes in its
In accordance with U.S. Copyright Law, a license may be required from the American
facilities, equipment, operations, and procedures. If such changes affect the
Society of Composers, Authors and Publishers, or other similar organization, if radio or
compatibility or use of the Strata DK system, the telephone company will notify you in
TV broadcasts are transmitted through the music-on-hold feature of this
advance to give you an opportunity to maintain uninterrupted service.
telecommunication system. Toshiba America Information Systems, Inc., hereby
disclaims any liability arising out of the failure to obtain such a license.
Notification of Telephone Company: Before connecting a Strata DK system to the
telephone network, the telephone company may request the following:
CP01, Issue 8, Part I Section 14.1
Notice: The Industry Canada label identifies certified equipment. This certification
1. Your telephone number.
means that the equipment meets certain telecommunications network protective,
2. FCC registration number:
operational and safety requirements as prescribed in the appropriate Terminal
Strata DK may be configured as a Key or Hybrid telephone system. The
Equipment Technical Requirements document(s). The Department does not guarantee
appropriate configuration for your system is dependent upon your operation of
the Equipment will operate to the user's satisfaction.
the system.
Before installing this equipment, users should ensure that it is permissible to be
If the operation of your system is only manual selection of outgoing lines, it may
connected to the facilities of the local telecommunications company. The equipment
be registered as a Key telephone system.
must also be installed using an acceptable method of connection. The customer should
If your operation requires automatic selection of outgoing lines, such as dial
be aware that compliance with the above conditions may not prevent degradation of
access, Least Cost Routing, Pooled Line Buttons, etc., the system must be
service in some situations.
registered as a Hybrid telephone system. In addition to the above, certain
Repairs to certified equipment should be coordinated by a representative designated by
features (tie Lines, Off-premises Stations, etc.) may also require Hybrid
the supplier. Any repairs or alterations made by the user to this equipment, or
telephone system registration in some areas.
equipment malfunctions, may give the telecommunications company cause to request
If you are unsure of your type of operation and/or the appropriate FCC
the user to disconnect the equipment.
registration number, contact your local Toshiba telecommunications distributor
Users should ensure for their own protection that the electrical ground connections of
for assistance.
the power utility, telephone lines and internal metallic water pipe system, if present, are
DK14 and DK40i
connected together. This precaution may be particularly important in rural areas.
Key system: CJ6MLA-74479-KF-E
Hybrid: CJ6MLA-74478-MF-E
DK424
CAUTION!
Users should not attempt to make such connections themselves, but
Hybrid: CJ69XA-10243-MF-E
should contact the appropriate electric inspection authority, or
Key system: CJ69XA-10242-KF-E
electrician, as appropriate.
PBX: CJCHN-22757-PF-E
DK424i
Key system: CJ69XA-10242-KF-E
CP01, Issue 8, Part I Section 14.2
Hybrid: CJ69XA-10243-MF-E
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device
PBX: CJ6JPN-22758-PF-E
provides an indication of the maximum number of terminals allowed to be connected to
3. Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful
a telephone interface. The terminal on an interface may consist of any combination of
to determine the quantity of devices which you may connect to your telephone line
devices subject only to the requirement that the sum of the Ringer Equivalence
and still have all of those devices ring when your number is called. In most areas,
Numbers of all the Devices does not exceed 5.
but not all, the sum of the RENs of all devices connected to one line should not
Publication Information
© Copyright 2000
Toshiba America Information Systems, Inc., Telecommunication Systems Division,
Toshiba America Information Systems, Inc.
reserves the right, without prior notice, to revise this information publication for any
Telecommunication Systems Division
reason, including, but not limited to, utilization of new advances in the state of
technical arts or to simply change the design of this document.
All rights reserved. No part of this manual, covered by the copyrights hereon, may be
reproduced in any form or by any means--graphic, electronic, or mechanical,
Further, Toshiba America Information Systems, Inc., Telecommunication Systems
including recording, taping, photocopying, or information retrieval systems--without
Division, also reserves the right, without prior notice, to make such changes in
express written permission of the publisher of this material.
equipment design or components as engineering or manufacturing methods may
warrant.
Strata is a registered trademark of Toshiba Corporation. Stratagy is a registered
trademark of Toshiba America Information Systems, Inc. Strata AirLink, Call Center
Viewer are trademarks of Toshiba America Information Systems, Inc.
Trademarks, registered trademarks, and service marks are the property of their
respective owners.
DKA-MA-PRGRM-VF
Version D.2, October 1998 (Update TBDK-0021)
4025071
Version D.1, September 1998 (Update TBDK-0019)
Version F, May 2000 (DK424i)
Version D, June 1998 (Update TBDK-0009)
Version E.2, March 2000
Version C, October 1997
Version E.1, August 1999
Version B, April 1997
Version E, May 1999
Version A.1, February 1997 (Update TB16-0003)
Version D.3, December 1998 (Format change)
Version A, December 1996
Contents
Introduction
Organization.......................................................................................................................................... vii
Conventions..........................................................................................................................................viii
Related Documents/Media ..................................................................................................................... ix
General Descriptions ....................................................................................................................... ix
Installation and Programming ......................................................................................................... ix
Feature Description.......................................................................................................................... ix
User Guides ..................................................................................................................................... ix
Quick Reference Guides................................................................................................................... x
CD-ROMs......................................................................................................................................... x
Chapter 1 Overview
Numerical Program Listing..................................................................................................................1-1
Alphabetical Program Listing ..............................................................................................................1-7
How to Program a Strata DK System ................................................................................................1-10
Programming Section Layout......................................................................................................1-10
Program Sequence .......................................................................................................................1-11
Programming Data Variations .....................................................................................................1-12
First-time Programming .....................................................................................................................1-14
Step 1: Check Minimum Hardware Requirements......................................................................1-14
Step 2: Initialize the System ........................................................................................................1-14
Step 3: Run Programs 03 and 19-1..............................................................................................1-15
Step 4: Run Program 00...............................................................................................................1-15
Step 5: Set Date, Time and Day ..................................................................................................1-15
Step 6: Run Additional Programs as Required............................................................................1-15
Programming Examples .....................................................................................................................1-16
Chapter 2 Initialization & Test
Program 91-9 System Initialization ..................................................................................................2-2
Program 90 Initialize Programs 00~*99 ...........................................................................................2-4
Program 91-1 Automatic PCB Recognition and Port Renumber......................................................2-6
Program 91-2 Data Transfer from Temporary Memory to Working Memory .................................2-8
Program 92 Initializing Misc. Backup RAM ....................................................................................2-9
Program 00 Part 1: Software Check................................................................................................2-12
Program 00 Part 2: Processor RAM Test........................................................................................2-15
Chapter 3 System & Station
Program 01 Station Logical Port Display and/or Change.................................................................3-1
Program 02 Station Physical Port Display and/or Change................................................................3-2
Program 03 for DK14 Slot Assignments ..........................................................................................3-3
Strata DK Programming 5/00
i
Contents
System & Station
Program 03 for DK40i Flexible PCB Slot Assignments...................................................................3-4
Program 03 for DK424 Flexible PCB Cabinet Slot Assignments ....................................................3-6
Program 03 for DK424i Flexible PCB Cabinet Slot Assignments ...................................................3-8
Program *03 for DK424 Cabinet Type Identification ....................................................................3-12
Program 04 Station Logical Port [PDN] Assignment .....................................................................3-13
Program *04 [PhDN] and Distributed Hunt [DN] Assignments For Internal and Tie Line Calls..3-18
Program 05 Flexible Access Code Numbering...............................................................................3-20
Program *05 Call Park Pickup Abbreviated Dialing ......................................................................3-22
Program 09 Built-in Auto Attendant Prompt / Station Assignments..............................................3-23
Program *09 [PDN], [PhDN], DH, ACD or Modem DID Ext. Assignments ................................3-25
Program 10-1 System Assignments, Part 1 of 3 .............................................................................3-27
Program 10-2 System Assignments, Part 2 of 3 .............................................................................3-30
Program 10-3 System Assignments, Part 3 of 3 .............................................................................3-35
Program 10-4 ACD/ISDN/Tandem Parameters..............................................................................3-39
Program *10 Enhanced 911 Operation ...........................................................................................3-42
Program 12 System Assignments, Basic Timing............................................................................3-44
Program 13 Defining the Message Center ......................................................................................3-46
Program 15 Ground/Loop/Tie/DID Line Options...........................................................................3-47
Program *15 CO Line Tenant Assignments ...................................................................................3-50
Program 16 Assign CO Line Groups (or Dial 9) ............................................................................3-51
Program 17 DID/Tie Line Options .................................................................................................3-53
Program *17 DID Intercept Port Number (Vacant or Wrong Number) .........................................3-56
Program 19 Alternate Background Music Source Slot Assignment...............................................3-57
Program 20 Computer and Data Interface Unit Configuration.......................................................3-58
Program 21 Modem Pool Port Assignments...................................................................................3-61
Program 22 RPCI and DIU Station Hunting for Data Calls ...........................................................3-63
Program 23 Built-in Auto Attendant (AA) Primary Announcement Assignments ........................3-64
Program 24 Built-in AA Secondary Announcement Assignments.................................................3-64
Program 25-1 Built-in AA Incoming Call Overflow Time.............................................................3-65
Program 26 Built-in AA Camp-on Busy Time ...............................................................................3-66
Program 27 DKT Handset/Headset Receiver Volume Level .........................................................3-68
Program 28 DSS Console/Attendant Telephone Assignments .......................................................3-69
Program 29-1~8 DSS Console and Number Button Assignments..................................................3-71
Program *29 Add-on Modules Button Assignments ......................................................................3-74
Program 30 Station Class of Service...............................................................................................3-76
Program *30 Telephone Group Page Assignments ........................................................................3-82
Program 31 Station Class of Service...............................................................................................3-83
Program *31 Group Pickup Assignments .......................................................................................3-89
Program 32 Automatic Preference ..................................................................................................3-90
Program *32 RS-232 Voice Mail Message Center Port .................................................................3-92
Program 33 [PDN]/ [PhDN] Station Hunting (Voice Calls Only)..................................................3-93
Program *33 [PhDN] Owner Telephone Assignment ....................................................................3-95
Program 34 Hold Recall Timing .....................................................................................................3-97
Program *34 Station Class Of Service............................................................................................3-98
Program 35 Station Class of Service.............................................................................................3-100
Program 36 Fixed Call Forward....................................................................................................3-105
Program *36 System NT Button Lock Password Changing Station Assignment ........................3-106
Program 37 Ring Transfer (Camp-on) Recall Time .....................................................................3-107
Program *37 Park Recall Timing..................................................................................................3-108
Program 38 Digital and Electronic Telephone Keystrip Type......................................................3-109
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Strata DK Programming 5/00
Contents
Toll Restriction
Program *38 Standard Telephone Ring-Down Destination..........................................................3-113
Program 39 Flexible Button Assignments ....................................................................................3-115
Program *40 Distributed Hunt Group Member Assignments.......................................................3-124
Program *41 for DK424 T1 Assignment Series (Part 1) ..............................................................3-126
Program *42-1 Primary Timing Reference Assignments (Release 3.1 and earlier) .....................3-130
Program *42-1 Overview (Release 3.1 and earlier) ..................................................................3-130
Program *42-2 Overview (Release 3.1 and earlier) ..................................................................3-130
Program *50 Caller ID Circuit Assignments to CO Line PCBs ...................................................3-131
Program *51 Station Memory Allocation .....................................................................................3-133
Program *52 Caller ID/ANI Abandoned Call Number Station Owner Assignments...................3-135
Program 58 DK424 Attendant Console Series (Part 1) ................................................................3-137
Program 59 Attendant Console Flexible Button Codes ................................................................3-140
Program 60-1 SMDR Data Output Options ..................................................................................3-144
Program 60-2~7 SMDR Output/Account Code Digit Length ......................................................3-145
Program 60-8 Call Forward External (Remote Change, Security) ID Code.................................3-147
Program 69 Verified Account Codes ............................................................................................3-148
Program 70 Verified Account Code Toll Restriction Assignments..............................................3-150
Program 71 DNIS..........................................................................................................................3-152
Program *71~*73 [DN] to [DN], Tie to [DN], and DID to [DN] Ringing Assignments .............3-157
Program 72 DNIS Number Network Table Assignments.............................................................3-159
Program 74 System NT Button Lock Password ...........................................................................3-161
Program 76-1(X-Y) DK14, DK40i, all RCTUs and BCUs ..........................................................3-162
Program 76-2 (X-Z) WSIU, TSIU and RSIU / RSIS / RMDS Transmission Rates.....................3-163
Program 77-1 Peripheral Options (Door Phones) .........................................................................3-164
Program 77-2 Door Phone Busy Signal/Door Lock Assignments................................................3-168
Program 77-3 Night Ringing Over PIOU External Page Zones ...................................................3-170
Program 77-4 RSIU Open Architecture Interface (OAI) Data Output Assignments....................3-171
Program 78 CO Line Special Ringing Assignments.....................................................................3-173
Program 79 Door Phone Ringing..................................................................................................3-175
Program *79 Door Phone to [DN] Flashing Assignments............................................................3-177
Program 80 EKT and DKT Ringing Tones (CO Line Calls)........................................................3-178
Program *80 Call Forward Station Ring Assignment...................................................................3-179
Programs 81~89 Ground/Loop Start/CO Line Station Ringing....................................................3-180
Auto Attendant ..........................................................................................................................3-181
CO lines to Ring Station [PDN] Ports and/or Distributed Hunt (DH) Group Ports..................3-181
Station Ringing Modes ..............................................................................................................3-181
Attendant Console (DK424 only)..............................................................................................3-182
Programs *81, *84, and *87 Ground/Loop Start/CO Line to [DN] LED Flash Assignments......3-184
Program 93 CO Line Identification...............................................................................................3-188
Program 97 Printing Program Data through SMDR .....................................................................3-190
Chapter 4 Toll Restriction
Toll Restriction Methods......................................................................................................................4-1
Simple Toll Restriction..................................................................................................................4-1
Three-digit Toll Restriction ...........................................................................................................4-1
Six-digit Toll Restriction ...............................................................................................................4-1
Toll Restriction Features ......................................................................................................................4-1
Station Priority Classes 1~8 ..........................................................................................................4-2
Office Code Exception Tables.......................................................................................................4-2
Strata DK Programming 5/00
iii
Contents
Least Cost Routing
Emergency, Information, and Toll-free Long Distance Toll Restriction Override .......................4-2
Toll Restriction Override by System Speed Dial ..........................................................................4-2
Toll Restriction/Traveling Class Override Codes .........................................................................4-2
Special Common Carrier Authorization ........................................................................................4-2
Completing the Toll Restriction System Record .................................................................................4-3
Program 40 Station CO Line Access ................................................................................................4-4
Program 41 Station Outgoing Call Restriction .................................................................................4-6
Program 42-0 CO Line to PBX/Centrex Connection & Access Codes ............................................4-8
Program 42-1~8 PBX/Centrex Access Codes.................................................................................4-10
Program 43 0 + Credit Card Dialing Option...................................................................................4-11
Program 44-1~8 Toll Restriction/Traveling Class Override Codes................................................4-13
Program 44-91~93 Emergency Bypass of Forced/Verified Account Codes ..................................4-14
Program 45-1 LCR/Toll Restriction Dial Plan................................................................................4-15
Program 45-2 Toll Restriction Disable ...........................................................................................4-19
Program 45-3~6 Special Common Carrier Numbers and Authorization Code Digit Length.........4-20
Program 45-8~9 Toll Restriction Override Code............................................................................4-22
Program *45-1 (1~4) Toll Restriction for Office Codes.................................................................4-23
Program *45-2 (1~6) LCR/Toll Restriction Bypass .......................................................................4-24
Program *45-3 (1~9) LCR/Toll Restriction Bypass For Special Numbers that Begin with */# ....4-26
Program *45-4 Special Code Dialing Sequence with LCR ............................................................4-28
Program *45-5 Overlap Area Code.................................................................................................4-30
Program 46-2~4 Toll Restriction Allowed/Denied Area Codes by Class ......................................4-31
Program 46-6~8 Toll Restriction Allowed/Denied Local Office Codes Assigned by Class ..........4-32
Programs 46-10~80 Toll Restriction Class Parameters ..................................................................4-34
Programs 46-11~46-81 Toll Restriction Class (1~8) Parameters ...................................................4-36
Program 47 Toll Restriction Exception Office Codes Assigned by Area Codes (Tables 1~16) ....4-37
Program 48 Station Toll Restriction Classification ........................................................................4-39
Chapter 5 Least Cost Routing
LCR Features .......................................................................................................................................5-1
Parameters .....................................................................................................................................5-1
Home Area Code ...........................................................................................................................5-1
Special Codes ................................................................................................................................5-1
Long Distance Information Plan Number .....................................................................................5-1
Local Call Plan Number ................................................................................................................5-1
Timeout after 0 (Zero) ...................................................................................................................5-2
Area Code and Office Code Exceptions........................................................................................5-2
Schedule Assignments Call Routing Plans....................................................................................5-2
Route Definitions...........................................................................................................................5-2
LCR Modified Digit Assignments.................................................................................................5-2
LCR Station Access Priority Assignments....................................................................................5-2
LCR Conditions ...................................................................................................................................5-2
LCR CO Line Programming Reference Table.....................................................................................5-3
Program 50-1 LCR Parameters .........................................................................................................5-4
Program 50-2 LCR Home Area Code...............................................................................................5-5
Programs 50-3 (1~5) LCR Special Codes.........................................................................................5-6
Program 50-4 LCR Long Distance Information (LDI) Plan Number...............................................5-7
Program 50-5 LCR Local Call Plan Number....................................................................................5-8
Program 50-6 LCR Dial 0 (Zero) Time-out......................................................................................5-9
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Strata DK Programming 5/00
Contents
Automatic Call Distribution
Program 51 LCR Area Codes .........................................................................................................5-10
Program 52 LCR Office Code Exceptions for Specified Area Code..............................................5-12
Program 53 LCR Schedule Assignments for LCR Plans................................................................5-14
Program 54 LCR Route Definition Tables......................................................................................5-17
Program 55 LCR Modified Digits Table ........................................................................................5-19
Program 55-0 Delete Number of Digits From the Front of Dialed Number...................................5-20
Program 55-1 and 2 Add Digits Before and/or After the Dialed Number ......................................5-21
Program 56 LCR Station Group Assignments ................................................................................5-23
Chapter 6 Automatic Call Distribution
Program 03 RSIU, RSSU, PIOU, PIOUS ACD/MIS Slot Assignments ..........................................6-2
Program 09 Auto Attendant Prompt/ACD Group Assignments .......................................................6-3
Program *09 ACD Group DID Line Digit Assignments ..................................................................6-5
Program 10-4 ACD/ISDN/Tandem Parameters................................................................................6-6
Program 11 ACD Timing Assignments ............................................................................................6-7
Program 14-0 Loop/Ground Start Line Direct to ACD Group Assignments..................................6-11
Program 14-1 ACD Agent Identification Code Assignments.........................................................6-12
Program *14-1 Auto Answer with Zip Tone Assigned to Agent ID ..............................................6-12
Program 18 Agent Names for SMIS/MIS Assignments .................................................................6-13
Program 14-2 ACD Supervisor Passwords .....................................................................................6-15
Program *14-2 DID, Tie, DNIS, ANI Line After Shift/Overflow Substitution Destinations ........6-16
Program 14-3 Announcement/Music Port and Queue Pattern........................................................6-18
Program 14-4 Queue Time Out Overflow Destination ...................................................................6-21
Program 14-5 Overflow Point and Ring No Answer Routing Destination.....................................6-23
Program 14-6 After Shift Service Destination ................................................................................6-27
Program 14-71 Queue Size for Alarm, Immediate Assignments....................................................6-29
Program 14-72 Queue Size for Alarm 1 .........................................................................................6-30
Program 14-73 Queue Size for Alarm 2 .........................................................................................6-31
Program 14-8 Alarm Pattern Assignments .....................................................................................6-32
Program 14-9 Work Unit Assignments...........................................................................................6-34
Program 15 Ground/Loop/Tie/DID Line Options...........................................................................6-35
Program 17 DID/Tie Line Options .................................................................................................6-35
Program 35 Station Class of Service...............................................................................................6-35
Program 71 DID/Tie/DNIS/ANI Lines...........................................................................................6-35
Program 39 Flexible Button Assignments for ACD Telephones....................................................6-36
Chapter 7 ISDN
System Programs Overview.................................................................................................................7-1
ISDN Related Programs.......................................................................................................................7-3
Trunk Programs Overview...................................................................................................................7-5
Guidelines for Programming ISDN Calling Features ..........................................................................7-6
Programming for ISDN CO Switch Type .....................................................................................7-6
Programming for ISDN PRI DID Type Call .................................................................................7-6
Programming for ISDN PRI DNIS Type Call...............................................................................7-8
Programming for ISDN PRI LDN Type Call................................................................................7-9
Call-By-Call Overview ......................................................................................................................7-10
T1 Example..................................................................................................................................7-10
Call-by-Call Line Sharing ...........................................................................................................7-11
Call-by-Call Min/Max Control....................................................................................................7-12
Strata DK Programming 5/00
v
Contents
E911
Time Zones ..................................................................................................................................7-13
Call-by-Call Programming ..........................................................................................................7-13
Program 16 Assign CO Line Groups ..............................................................................................7-14
Program *16 ISDN Trunk Group Type Assignment ......................................................................7-15
Program *42 Clock Source .............................................................................................................7-16
Program *43-1~3 D-Channel Control and NFAS Assignments .....................................................7-17
Program *43-2 Non-Facility Associated Signaling (NFAS) Assignment ......................................7-18
Guide to Programming NFAS with Release 4.15 software.........................................................7-18
Program *43-3 Network PRI Interface Assignment .......................................................................7-19
Program *43-4 PRI Explicit/Implicit Coding Assignment ............................................................7-19
Program *44 BRI Service Profile Identifier (SPID) Parameters ....................................................7-20
Program *60 BRI Line/Station Operation Assignment ..................................................................7-21
Program *61 Analog Trunk Services for ISDN..............................................................................7-22
Program *62 Non-ISDN Station Bearer Service ............................................................................7-23
Program *63 ISDN Dialing Parameters..........................................................................................7-24
Program *64-1 Direct Inward Dialing Parameters..........................................................................7-25
Program *64-2 Number of DID/DNIS Digits for Trunk Groups....................................................7-26
Program *65 ISDN Channel Group Assignment ............................................................................7-27
Program *66-1 Channel Group Number Parameters ......................................................................7-28
Programs *66-2 and *66-4 Call-by-Call Trunk Group Codes and Network ID .............................7-29
Program *66-3 Channel Group/Trunk Parameters .........................................................................7-31
Program *66-5 Line Directory Number (LDN) Registration .........................................................7-33
Program *66-6 LDN/Trunk Group to Channel Group Assignments ..............................................7-34
Program *66-7 LDN/Trunk Group Assignments............................................................................7-35
Program *67-1 Trunk Group Call Direction...................................................................................7-36
Program *67-2 Call Types for ISDN Trunk Group Supported.......................................................7-37
Program *67-3 ISDN Trunk Group Minimum Channel Reservation.............................................7-38
Program *67-4 ISDN Trunk Groups Maximum Channel Reservation...........................................7-39
Program *67-5 Multiple Time Zone Settings .................................................................................7-40
Program *68-1 Calling Number ID Presentation Parameters .........................................................7-41
Program *68-2 Outbound CNIS Parameters...................................................................................7-42
Program *69-1 CNIS Presentation Parameters ...............................................................................7-43
Program *69-2 Special Number Assignment..................................................................................7-44
Chapter 8 E911
Operation Overview .............................................................................................................................8-1
SMDR ..................................................................................................................................................8-2
Programming Overview .......................................................................................................................8-3
Program *11-0 E911/CAMA Trunk Assignments............................................................................8-4
Program *11-1 CAMA Trunk Group Line Assignments..................................................................8-6
Program *11-2 CAMA Trunk Group Hunting Assignments............................................................8-7
Program *11-5 CAMA Digits Sent on 911 Calls..............................................................................8-8
Program *11-6 E911 Interdigital Timer............................................................................................8-9
Program *11-8 911 Special [DN] Notification Assignments .........................................................8-10
Program *12 CESID Station Information .......................................................................................8-11
Program *13 Station To CAMA Trunk Group Assignment ...........................................................8-13
Glossary.............................................................................................................................................. GL-1
Index.......................................................................................................................................................IN-1
vi
Strata DK Programming 5/00
Introduction
This manual provides for programming the following Strata DK digital business telephone
systems:
Strata DK14, Release 3.1
Strata DK40i, DK424 and DK424i, Release 4.3
It is intended for qualified service technicians and system programmers.
This manual uses simplified, generic system record sheets that have legends that show you specific
port configurations for Strata DK14, DK40i, DK424 and DK424i systems. After using the legends,
copy the generic record sheets as required to accommodate your system ports and settings.
The Installation and Maintenance (I&M) Manual, a companion book, covers the installation and
maintenance information and instructions for the Strata DK systems discussed in this book.
Organization
This manual is organized as follows for your convenience:
Chapter 1 Overview includes general programming information and basic instructions on
how to program the system with a 20-button LCD digital or electronic telephone.
Chapter 2 Initialization & Test includes information for initializing and test programs.
Chapter 3 System & Station includes programming information for the entire system and
individual stations.
Chapter 4 Toll Restriction includes programming information for Toll Restriction.
Chapter 5 Least Cost Routing includes programming information for Least Cost Routing.
Chapter 6 Automatic Call Distribution includes ACD programming for DK40i, DK424,
and DK424i Release 4.3.
Chapter 7 ISDN includes programming instructions and record sheets for Integrated
Systems Digital Networking features for the DK40i, DK424 and DK424i.
Chapter 8 E911 includes programming information for connecting the DK40i, DK424 and
DK424i to Enhanced 911 CAMA trunks.
Glossary/Index
The programs in each chapter are given in numerical order (except Initialization and Test which is
given in order of importance). The "*" programs are located behind the program of the same name
(e.g., Program *09 follows Program 09).
Strata DK Programming 5/00
vii
Introduction
Conventions
Conventions
Conventions
Description
Elaborates specific items or references other information. Within some
Note
tables, general notes apply to the entire table and numbered notes apply to
specific items.
Important!
Calls attention to important instructions or information.
Advises you that hardware, software applications, or data could be
CAUTION!
damaged if the instructions are not followed closely.
WARNING!
Alerts you when the given task could cause personal injury or death.
Represents any Directory Number button, also known as an extension or
[DN]
intercom number.
Represents any Primary Directory Number button (the extension number
[PDN]
for the telephone).
Represents any Secondary appearance of a PDN. A PDN which appears on
[SDN]
another telephone is considered an SDN.
[PhDN]
Represents any Phantom Directory Number button (an additional DN).
Represents all of the DK424i processors. The DK424i processors are:
BCU
B1CU, B2CAU/B2CBU, B3CAU/B3CBU, B5CAU/B5CBU.
B2CAU/BU
Abbreviation for the B2CAU/B2CBU.
B3CAU/BU
Abbreviation for the B3CAU/B3CBU.
B5CAU/BU
Abbreviation for the B5CAU/B2CBU.
$ULDO %ROG
Represents telephone buttons.
Courier
Shows a computer keyboard entry or screen display.
"Type"
Indicates entry of a string of text.
Indicates entry of a single key. For example: Type prog then press
"Press"
Enter.
Shows a multiple PC keyboard or phone button entry. Entries without
spaces between them show a simultaneous entry. Example: Esc+Enter.
Plus (+)
Entries with spaces between them show a sequential entry.
Example: # + 5.
Tilde (~)
Means "through." Example: 350 ~ 640 Hz frequency range.
Denotes the step in a one-step procedure.
Denotes a procedure.
Used in a programming sequence to denote a variable LED button. A
number on the black button represents a specific LED button.
Indicates continuation of a series of numbers entered.
Grey words within the printed text denote cross-references. In the
See Figure 10
electronic version of this document (Library CD-ROM or FYI Internet
download), cross-references appear in blue hypertext.
viii
Strata DK Programming 5/00
Introduction
Related Documents/Media
Related Documents/Media
Note
Some documents listed here may appear in different versions on the CD-ROM, FYI, or in
print. To find the most current version, check the version/date in the Publication
Information on the back of the document's title page.
General Descriptions
Strata DK General Description
Strata DK Call Center Solutions General Description
Installation and Programming
Strata DK Installation & Maintenance Manual
Strata DK Programming Manual
Strata AirLink Wireless Systems Installation Guide
Feature Description
Strata DK Feature Description Manual
User Guides
Digital Telephone
Digital Single Line Telephone
Electronic Telephone
Standard Telephone
DKT2004-CT Cordless Telephone
DKT2104-CT Cordless Telephone
Strata AirLink External Wireless Handset
Strata AirLink Integrated Wireless Handset
PC/Data Interface
System Administrator Guide
PC Attendant Console
Call Center Viewer
ACD Agent Guide
ACD Supervisor Guide
Software MIS (SMIS) Supervisor Manual
Keyprint 2000
Strata DK Programming 5/00
ix
Introduction
Related Documents/Media
Quick Reference Guides
Digital Telephone
Electronic Telephone
Strata AirLink Integrated Wireless
PC Attendant Console
CD-ROMs
Strata DK Library
Strata DK HMIS
StrataControl
DKi Quote
DKi Admin/DKi Backup
Strata DK424 Insight DK (Insight works with the DK424i also)
For authorized users, Internet site FYI (http://fyi.tsd.toshiba.com) contains all Strata DK
documentation and enables you to view, print, and download current publications.
x
Strata DK Programming 5/00
Overview
1
Ov
erv
iew
Numerical Program Listing
The following numerical listing gives you the Strata DK program numbers, titles and program
types.
ts
er
eT
Program Title
ation &
ram Numb
t Cost Routing
N
ll Restriction
D
o
Prog
Initializ
System
Station
T
Leas
AC
ISD
Part 1: Software Check/Remote Maintenance Security Code
00
X
Assignments
00
Part 2: RCTU: Random Access Memory (RAM) Test
X
01
Station Logical Port Display and/or Change
X
02
Station Physical Port Display and/or Change
X
03
Flexible PCB Cabinet and Slot Assignments
X
X
*03
Cabinet Type Identification
X
04
Station Logical Port Primary Directory Number Assignment
X
*04
[PhDN] and Distributed Hunt [DN] for Internal Tie Line Calls
X
05
Flexible Access Code Numbering
X
*05
Call Park Pickup Abbreviated Dialing
X
09
Built-in Auto Attendant Prompt/Station Assignments
X
X
*09
[PDN], [PhDN], DH, ACD or Modem DID External Assignments
X
X
10-1~3
System Assignments, Basic Timing
X
X
10-4
ACD Parameters and ISDN PRI and BRI T-wait Timers
X
X
*10-11
E911 Standard Telephone Ports Assignment
X
*10-12
E911 Standard Telephone Ports Assignment
X
*10-91
E911 Interdigital TImer
X
*10-92
E911 Pause Before Send TImer
X
11
ACD Timing Assignments
X
*11-1~9
CAMA Trunk Assignments
X
12
System Assignments
X
*12
ANI Station Information
X
13
Defining the Message Center
X
*13
Station Group Information
X
14-0
Loop/Ground Start CO Line Direct Ring to ACD Group Assignments
X
14-1
ACD Agent Identification Code Assignments
X
Strata DK Programming 5/00
1-1
Overview
Numerical Program Listing
st
g
e
in
T
tion
Rout
Program Title
tion &
st
strice
ion
ogram Number
at
ll R
D
o
Pr
Initializa
System
St
T
Least Co
AC
ISDN
*14-1
Auto Answer with Zip Tone Assigned to Agent ID
X
14-2
ACD Supervisor Passwords
X
*14-2
DID/Tie/DNIS/ANI Line After Shift and Overflow Substitution Destination
X
14-3
Announcement / Music Port Assignments and Queue Pattern
X
14-4
Queue Time Out Overflow Destination
X
14-5
Overflow Point and Ring No Answer Routing Destination Assignments
X
14-6
After Shift Service Destination
X
14-71
Queue Size for Alarm (Immediate Assignments)
X
14-72
Queue Size for Alarm 1
X
14-73
Queue Size for Alarm 2
X
14-8
Alarm Pattern Assignments
X
14-9
Work Unit Assignments / Stroke Digit Length
X
15
Ground/Loop/Tie/DID Line Options
X
X
*15
CO Line Tenant Assignments
X
16
Assign CO Line Groups (Dial 9, 81~84, 81~88 or 801~816)
X
X
*16
ISDN Trunk Group Type Assignment
X
17
DID/Tie Line Options
X
X
*17
DID Intercept Port Number
X
18
Agent ID Code Name for MIS Assignments
X
19
Alternate Background Music (BGM) Source Slot Assignment
X
20
Computer Interface Unit and Data Interface Unit Configuration
X
21
Modem Pool Port Assignments
X
22
Computer and Data Interface Units (DIU) Station Hunting (Data Calls)
X
23
Built-in Primary Auto Attendant Announcement Device Assignments
X
24
Built-in Secondary Auto Attendant Announcement Device Assignments
X
25-1
Incoming Built-in Auto Attendant Call Overflow Time
X
26
Built-in Auto Attendant Camp-on-Busy Time
X
27
Digital Telephone Handset/Headset Receiver Volume Level
X
28
DSS Console/Attendant Telephone Assignments
X
29-1~8
DSS Console Button Assignments Console Number
X
*29
Add-on Module Button Assignments
X
30
Station Class of Service
X
*30
Telephone Group Page Assignments
X
31
Station Class of Service
X
*31
Group Pickup Assignments
X
32
Automatic Preference
X
*32
RS-232 (SMDI or Toshiba Proprietary) Voice Mail Message Center Port
X
33
Station Intercom and Directory Number Hunting (Voice Calls Only)
X
*33
Phantom Directory Number [PhDN] Owner Telephone Assignments
X
1-2
Strata DK Programming 5/00
Overview
Numerical Program Listing
st
g
e
in
T
tion
Rout
Ov
Program Title
tion &
st
stric
erv
e
ion
i
D
ew
ogram Number
at
ll Ro
Pr
Initializa
System
St
T
Least Co
AC
ISDN
34
Hold Recall Timing
X
Station Class of Service (Standard Telephone Camp-on Busy and Busy
*34
X
Override Tone Option)
35
Station Class of Service
X
X
36
Fixed Call Forward (Voice Calls Only)
X
*36
System NT Button Lock Password Changing Station Assignment
X
37
CO and Tie Line Ring Transfer (Camp-on) Recall Time
X
*37
Park Recall Timing
X
38
Digital and Electronic Telephone Keystrip Type
X
39
Flexible Button Assignment
X
X
40
Station CO Line Access
X
*40
Distributed Hunt Group Member Assignments
X
41
Station Outgoing Call Restriction
X
*41-1
T1 Span Frame and Coding Assignments
X
X
*41-2
T1 Channel Assignments
X
X
*41-3
T1 Span Transmit (Send) Level Pad Assignments
X
*41-4
T1 Span Receive Level Pad Assignments
X
42-0
CO Line to PBX/Centrex Connection
X
42-1~8
PBX/Centrex Access Code
X
*42-1
T1 Span Primary Reference Assignments
X
*42-2
T1 Span and Secondary Timing (Backup) Reference Assignments
X
43
0 + Credit Card Dialing Option
X
*43-1~3
D-Channel Control and NFAS Assignments
X
*43-4
PRI Explicit/Implicit Coding
X
44-1~8
Toll Restriction Class (1~8)/Traveling Class Override Codes
X
44-91~93
Emergency Bypass of Forced/Verified Account Codes
X
*44
BRI Service Profile Identifier (SPID) Parameters
X
45-1
LCR/Toll Restriction Dial Plan
X
X
45-2
Toll Restriction Disable
X
Special Common Carrier (SPCC) Numbers and Authorization Code Digit
45-3~6
X
Length
45-8~9
Toll Restriction Override Code
X
*45-1
Toll Restriction for Office Codes in Local and All Other Area Codes
X
LCR/Toll Restriction Bypass for Special Numbers That Do Not Being
*45-2
X
X
with
or # Digits
*45-3
LCR/Toll Restriction Bypass - Special Numbers Beginning with
or #
X
X
*45-4
LCR/Toll Restriction Bypass
X
X
46-2~4
Toll Restriction Allowed/Denied Area Codes Assigned by Class
X
Toll Restriction Allowed/Denied Office Codes Assigned by Class for
46-6~8
X
Local Calls
Strata DK Programming 5/00
1-3
Overview
Numerical Program Listing
st
g
e
in
T
tion
Rout
Program Title
tion &
st
strice
ion
ogram Number
at
ll R
D
o
Pr
Initializa
System
St
T
Least Co
AC
ISDN
46-10~80
Toll Restriction Class Parameters
X
46-11~81
Toll Restriction Class Parameters
X
46-21,46-31
46-41,
46-51,
Toll Restriction Classes 2~8
X
46-61,
46-71,
46-81
47
Toll Restriction Exception Office Codes Assigned by Area Codes
X
48
Station Toll Restriction Classification
X
50-1
Least Cost Routing Parameters
X
50-2
Least Cost Routing Home Area Code
X
50-31~35
Least Cost Routing Special Code
X
50-4
Least Cost Routing Long Distance Information (LDI) Plan Number
X
50-5
Least Cost Routing Local Call Plan Number
X
50-6
Least Cost Routing Dial Zero Time-out
X
Caller ID (RCIU/RCIS) Circuit Assignments to CO Line (RCOU, RCOS,
*50
X
RGLU, and PCOU)
51
Least Cost Routing Area Codes
X
Station Memory Allocation to Store Caller ID and/or ANI Numbers on
*51
X
Abandoned/ Unanswered Calls
52
Least Cost Routing Code Exceptions for Specified Area Code
X
Caller ID or ANI Ground/Loop/Tie/DID Line Circuit Abandoned Call
*52
X
Number Store Station Owner Assignments
53
Least Cost Routing Schedule Assignments for LCR Plans
X
54
Least Cost Routing Route Definition Tables
X
55-0
Least Cost Routing Modified Digits Table (Delete)
X
55-1~2
Least Cost Routing Modified Digits Table (Add)
X
56
Least Cost Routing Station Group Assignments
X
58-1
Attendant Console Overflow Timer
X
Attendant Console Display Type, Answer Button Operation, and Call
58-2
X
Waiting Tone
58-4
Attendant Console Answer Button Priority Assignments
X
58-5
Attendant Console Overflow Destination Assignments
X
59
Attendant Console Flexible Button Codes
X
60-1
SMDR Data Output Options
X
*60
BRI Assignment for Line/Station Operation
X
60-2~7
SMDR Output/Account Code Digit Length
X
60-8
Call Forward External (Remote Change, Security) ID Code
X
*61
Analog Trunk Bearer Service
X
*62
Non-ISDN Station Bearer Service
X
*63
Timer for Sending Dialed Digits
X
1-4
Strata DK Programming 5/00
Overview
Numerical Program Listing
st
g
e
in
T
tion
Rout
Ov
Program Title
tion &
st
stric
erv
e
ion
i
D
ew
ogram Number
at
ll Ro
Pr
Initializa
System
St
T
Least Co
AC
ISDN
*64-1
Direct Inward Dialing Parameters
X
*64-2
Number of DID/DNIS Digits for Trunk Groups
X
*65
Call by Call Channel Group Assignment
X
*66-1
Channel Group Number Parameters
X
*66-2,
Call-by-Call Trunk Group Codes and Network ID
X
*66-4
*66-3
Channel Group/Trunk Parameters
X
*66-5
Line Directory Number (LDN) Registration
X
*66-6
LDN/Trunk Group to Channel Group Assignments
X
*66-7
LDN/Trunk Group Assignments
X
*67-1
Trunk Group Call Direction
X
*67
Call Types for ISDN Trunk Group Supported
X
*67
Call Types for ISDN Trunk Groups
X
*67
ISDN Trunk Group Maximum Channel Reservation
X
*68-1
Calling Number ID Presentation Parameters
X
*68-2
Outbound CNIS Parameters
X
69
Verified Account Codes
X
*69-1
CNIS Presentation Parameters
X
*69-2
Special Number Assignment
X
70
Verified Account Code Toll Restriction Class Assignments
X
71-0
DID/Tie/DNIS/ANI Lines
X
71-1~3
DNIS Number and ANI Line Routing Assignments
X
X
71-4
DNIS Number and ANI Only Lines Voice Mail (VM) ID Assignments
X
71-5
DNIS Number Name Display
X
*71~*73
[DN] to [DN], Tie to [DN], and DID to [DN] Ringing Assignments
X
72
DNIS Network Table Assignments
X
74
System NT Button Lock Password
X
76-1
TSIU, WSIU, RSIU, RSIS, and RMDS Port Assignments
X
76-2
TSIU, WSIU, RSIU, RSIS, and RMDS Port Assignments
X
Peripheral Options RSIU, RSIS, RMDS, IMDU, PIOU, PIOUS, and
77-1
X
PEPU
77-2
Door Phone Busy Signal/Door Lock Assignments
X
77-3
Night Ringing Over PIOU External Page Zones
X
RSIU Open Architecture Interface (OAI) Data Output Assignments
77-4
X
(Caller ID/DNIS/ANI Open Architecture Output Options)
Ground and Loop Start CO Line Special Ringing Assignments, DISA,
78
X
IMDU, RMDS, and Night Ringing Over External Page
79
Door Phone Ringing
X
*79
Door Phone to [DN] Flashing Assignments
X
80
Electronic and Digital Telephone Ringing Tones (CO Line Calls)
X
Strata DK Programming 5/00
1-5
Overview
Numerical Program Listing
st
g
e
in
T
tion
Rout
Program Title
tion &
st
strice
ion
ogram Number
at
ll R
D
o
Pr
Initializa
System
St
T
Least Co
AC
ISDN
*80
Call Forward Station Ring Assignment (Release 3.2)
X
Ground/Loop Start/ CO Line to Directory Number Button LED Flash
*81, *84, *87
X
Assignments
Ground/Loop Start/CO Line/Station Auto Attendant, Attendant Console,
81~89
X
and Distributed Hunt Group Ringing Assignments
90
Initializing Program 00~*99
X
91-1
Automatic PCB Recognition/Port Renumber
X
91-2
Data Transfer from Temporary Memory to Working Memory
X
91-9
System Initialization
X
Initializing Speed Dial Numbers, VM ID Codes, Character Message
92
Memory Timed Reminders, Digital Telephone Volume, Called ID, ANI,
X
and Call Forward Backup RAM
93
CO Line Identification
X
97
Printing Program Data through SMDR
X
1-6
Strata DK Programming 5/00
Overview
Alphabetical Program Listing
Alphabetical Program Listing
This alphabetical program listing gives you features/topics and the corresponding Strata DK
program numbers that relate to the topic
Ov
erv
i
Feature or Topic
Program Number
ew
Feature or Topic
Program Number
Account Codes
15, 70, 39, 69, 30, 60
Call Pickup
10-1, *15, *31, 39
03, 09, *09, 10-4, 11,
Call Transfer with Camp-on
10-1
14-0, 14-1, *14-1, 14-2, *14-2,
ACD
14-3, 14-4, 14-5, 14-6, 14-8,
03, 10-3, 20, 39, *50, *51, *52,
14-9, 14-71, 14-72, 14-73, 15, 17,
Caller ID
59, 60-1, 77-4, (DK 14 only: 76-1,
18, 35, 39, 71-1~3
76-2)
Add-on Module
*29
Camp-on
10-2, 31, *34, 37
Alarm Sensor
39
Centrex/PBX Compatible
42-0, 42-1~8, *45
All Call Voice Page
05, 10-2, 31, 39
Centrex Ringing Repeat
10-1
Alert Signal
39
CO/Centrex/PBX Feature
39, 42-0, 42-1~8
Buttons
Alternate Point Answer
10-1
CO Line Access
39, 40, 41
Amplified Conference
10-2, 10-3
(External)
CO Line Alpha Identification
93
10-3, 20, 39, *51, *52, 59, 60-1,
CO Line Groups
16
ANI
71-0~5), 72, 77-4
CO Line Reseize Guard Time
10-1, 42-0
Attendant Console
03, 58-1, 58-2, 58-4, 58-5, 59
CO Line Queuing
05, 16
Auto Attendant (Built-in)
09, 10-3, 23~26, 78, 81~89
CO Line Ringing
78, *80, 81~89, *81, *84, *87
Automatic Busy Redial (ABR)
10-1, 16, 30, 39
Conferencing
10-1, 10-2, 10-3,15
Automatic Callback
05, 39, 10-2
Credit Card Calls (0 + dialing)
43, 60-7
Automatic Hold
35
Data Port/DIU Configuration
20, 21, 22, 39
Automatic Hold Recall
34
10-2, 78, 81~89, *80, *81, *84,
DAY/NIGHT Mode
Automatic PCB Recognition
91
*87
Automatic Preference
32
Delayed Ringing
*80, 82, 83, 85, 86, 88, 89
Automatic Release Hold/VM
Digital Telephone
03, 27, 30, 38, 39, 80, 92-5
15
Port
Direct Inward Dialing (DID)
*09, 15, 17, *17, 30, 71, 72
Background Music
05, 10-2, 19, 39
Direct Inward System Access
15, 10-1, 60, 78
Busy Override
05, 31
(DISA)
Busy Station Transfer/Ringing
35
Direct Station Selection
29-1~29-8, 39
Buttons
Cabinet Type Identification
*03
04, *04, *33, 39, 71-(0-3), *71,
Call Blocking (VM Ports)
31
Directory Number
*72, *73, 79, *79, 81-89, *81, *84,
*87
Call Forward Blocking with
35
Handsfree
Directory Number Buttons
39
Call Forward External
05, 12, 15, 41, 60-8
DISA Code Revision
04, 05, 30, 40, 41
Call Forward Station Ring
Distinctive Station Ringing
10-2, 80
(ground/loop start lines)
*80
*04, 33, *40, 71-(0-3), 81-89, *81,
Distributed Hunt
Call Forwarding (all types)
10-2, 36, 39, 40
*84, *87
Call Park Orbits
*05, *37, 39, 58-4, 59
DKi Admin
77-1
Strata DK Programming 5/00
1-7
Overview
Alphabetical Program Listing
Feature or Topic
Program Number
Feature or Topic
Program Number
12, 17, 20, 60-1, 71-(0-5), 72,
03, 50-1, 50-2, 50-3, 50-4, 50-5,
DNIS
77-4
50-6, 51, 52, 53, 54, 55-0, 55-1/2,
HMIS
56, 60-2,
Do Not Disturb
39
60-3, 76-1
Do Not Disturb Override
05, 30
10-1, 10-4, 16, *16, *42-1, *42-2,
*43-1~4, *44, *60, *61, *62, *63,
ISDN
Door Lock Control
39, 77-1, 77-2
*64-1, *64-2, *65, *66-1~7, *67-
1~4, *68-1, *68-2, *69-1, *69-2
Door Phones
05, 77-1, 77-2, 79, *79
Handsfree Answerback
17, 31
DSS Console Features
03, 28, 29-1~29-8, 10-2
Hold/Park Recall Timing
34
DSS DKT/EKT
28
Hunting, Station
10-2, 22, 33
DTMF and Dial Pulse
10-1, 15, 30, 39
Assignments
Immediate Transfer with Soft
10-2
Key
DTMF Receiver (QRCU3,
03, 12, 15
K5RCU, RRCS) Operation
Initialization (system
91-9, 91-1, 90
programs)
DTMF Signal Time, CO lines
10-1
(80/160 ms)
Initialization (system/personal
91-9, 92
memory)
DTMF Signal Time, VM Ports
10-2
(80/160 ms)
Keystrips
38
DTMF Tone/No Tone/Padded
Least Cost Routing
*45-2, *45-3, *45-4, 50~56
10-2
Tone Return
Liquid Crystal Display
10-2, 35, 39
DTMF Continuous Tone
Features
35
(2000-series DKT)
Logical Port Display/Change
01
Emergency Numbers
44-91~93
RAM Memory Test
00 (Part 2)
*11-0, *11-1, *11-2, *11-5, *11-6,
Enhanced 911 (E911)
*11-8, *12, *13
Message Center
13, *32
Exclusive Hold
10-1
Message Waiting/Flash
05, 10-2, 12, 35, 39
Executive Override
05, 10-2, 30
Microphone Control
30, 39
External Page Interface
10-2, 77-1, 77-3, 78
Modem Pool Port Assignment
20, 21
External Zone Paging
05, 77-1, 77-3
Music-on-Hold
77-1
Fixed Call Forwarding
36, 39
Night Pickup Code
05
Flash Key Assignment
39
Night Ringing over External
77-1, 77-3, 78
Page
Flash Timing
12
Night Transfer
29, 39, 59, 77-1, 78
Flexible Access Code
05, *05
Numbering
Night Transfer Lock
*36, 39, 59, 74
Flexible Button Assignments
38, 39
Off-hook Call Announce
03, 30, 31, 39
Flexible Directory Numbering
04, *04, 05, 39
On-hook Dialing
32
Flexible Line Ringing
Outgoing Call Restriction
41
81~89
Assignment
Paging-DKT/EKT (Also see
Flexible PCB Slot
Group Paging and External
31, 39
91-9, 91-1, 03
Configuration
Paging)
Forced and Voluntary Account
Passwords-Remote
15, 30, 60, 39
00
Codes
Programming
Group Paging
05, *30
Pause Timing
12, 39
Group Pickup
*31
PBX Access Code
42-1~42-8
PBX Backup
42-0
1-8
Strata DK Programming 5/00
Overview
Alphabetical Program Listing
Feature or Topic
Program Number
Feature or Topic
Program Number
Physical Port Display/Change
02
T1 Assignments
*41, *42
Pooled CO Lines
16, 39
Tandem CO Line Connections
10-1, 15
Ov
erv
Pooled Line Buttons
16, 39
Tenant Service
*15, *36, 39, 77-3, 74
iew
Pooled Line LED No Flash
31
Tie Lines
03, 04, 15, 17, 30, 37, 71, 72
Port/Station Number
Toll Restriction
10-1, 30, 35, 41~48, *45-1~3
04
Assignment
Toll Restriction Override
10-1
Privacy/Non-Privacy
31, 30, 39
Toll Restriction Override Code
30
Privacy Override
10-2, 30, 31
Revision
RAM Test (see Memory Test)
00 (Part 2)
Toshiba Proprietary VM
03, 10-2, 13, *32
Interface
Redial Last Number
39
Transfer Privacy
10-1
Remote Administration and
00, 03, *09, 77-1, 78
Maintenance
Traveling Class
44-1~8
Repeat Last Number Dialed
39
Traveling Class Code Revision
30
Ring Transfer
10-1, 37
Verifiable Account Codes
15, 30, 39, 60, 69, 70
Ringing Repeat
10-1
Verifiable Account Codes
30
Revision
Ring Tones
80
Voice Mail Interface
10-2, 31, 33, 39
Ring Flash Assignments
*71~*73, 81~89, *81, *84, *87
Voice or Tone Signaling
05, 10-1, 10-2
Ringing Line Preference
32, 81~89
Volume Reset (Digital
92-5
03, (41, 42, 43, 49), 20, 76, 77-1,
Telephones)
RS-232 Interface
77-4
Volume Set (Digital
27
Saved Number Redial
39
Telephones)
Security Code (CF-EXT.)
60-8
Voluntary Account Codes
39
Security Code (DISA)
05, 30, 60-6
Security Code (R.
00
Maintenance)
Slot Assignment
03
Software Version
00
Speakerphone Assignment
30
Speed Dial
10-1, 30, 39
Speed Dial Clear
92
Speed Dial Entry Timeout
10-3
Standard Telephone Options
10-2, 30, *34, 35
Station Class of Service
30, 31, *34, 35
Station Hunting (Data Calls)
22
Station Hunting (Voice Calls)
33
Station Message Detail
03, 60-1~60-7, 76, 97
Recording (SMDR)
Station-to-Station Volume
10-1
03, 10-2, 10-3, 13, 31, *32, *40,
SMDI VM Interface
76
Strata DK Programming 5/00
1-9
Overview
How to Program a Strata DK System
How to Program a Strata DK System
Fill out the record sheets that are provided, then enter this data using a 20-button LCD digital
(DKT) or electronic (EKT) telephone. Strata DK enables you to enter data from an on-site or off-
site PC with Toshiba DKi Admin software. Toshiba highly recommends this easier method of
programming.
DK14/DK40i: the programming telephone must be any 20-button LCD DKT (or EKT, DK40i
only). The DKT must be connected to a Base KSU, PDKU, RDSU, QCDU, or KCDU digital port.
An EKT must be connected to a PEKU port.
DK424 and DK424i: the programming telephone must be a 20-button LCD DKT or EKT
connected to circuit 6 of a PDKU or PEKU installed in cabinet slot 11 and/or slot 12.
Note
Telephones connected to an RDSU or PESU cannot be used to program DK424 or
DK424i.
Programming Section Layout
Each programming section within a chapter begins with the program's number and title, followed
by processor and program type, initialized default, program sequence, then record sheets. A
program overview and additional program information are given after the record sheets
(see Figure 1-1).
Note
Some common program sections also include examples for your convenience.
System Programs
Program 30 Station Class of Service
Program Overview
Program 30 Overview
Program 30 enables or disables features for individual telephones at the station level. The following
Brief description of program
text describes Program 30 LEDs.
Privacy Override, LED 19
Additional Program
function(s).
With Privacy Override enabled (LED 19 ON), a station can override calls and listen to a CO line
Information
conversation by pressing a common CO line button (not a [DN] button). You can set a warning tone
for Privacy Override (see Program 10-2).
Additional details on the program
features that were given on the
System Programs
system record sheet.
Program 30 Station Class of Service
Number/Title
Program 30
Station Class of Service
Processor Type
Processor Type: DK14/DK40/DK424
Program Type: System
Gives the type of processor that is
Initialized Default: LEDs 01, 05 and 07 for all ports
compatible with the given program.
Program Sequence
Be sure to read this information
SELECT = Station Logical Port Number(s)
Buttons/LEDs
Light LEDs for the port specified in the
Keystrokes for entering data
last step. All LEDs marked with an "X"
before attempting to use a program
in the table below should be lit.
from system record sheets
with your system application.
follow a pattern, consisting of a
Feature
LED
Port
20
five-step process described and
Program Type
19
18
illustrated in "Program
17
Type of function the program
16
Sequence" on Page 1-13.
15
performs. Can be: Initialization,
14
13
Test System, Station, Toll
12
11
Record Sheet
Restriction or Least Cost Routing.
10
09
08
Provides a list of available
07
Initialized Default
06
features. The sheet is used to
05
record the assignment of
Default configuration set by
features or the operation of each
Program 91-9 "System
2174
program. Each sheet provides
Initialization" when the system is
space to record data. This data
first installed or re-initialized.
will be referred to when
programming the system.
Figure 1-1
System Record Sheet Sample
1-10
Strata DK Programming 5/00
Overview
How to Program a Strata DK System
Program Sequence
Detailed data entry instructions are on the top of each record sheet (see Figure 1-2).
Ov
To use the program sequence on the record sheet
erv
1. From the programming telephone, enter the programming mode by pressing a series of shaded
iew
buttons. The shaded buttons represent the entry sequence for all programs.
2. Enter the program number. This sequence is unique for every program. The buttons are white
on every record sheet.
3. Enter the program data. Again, this sequence is unique for every program. The buttons are
white on every record sheet. To make another entry, repeat this step until ready to exit the
current program.
4. Exit the current program. This sequence never changes, and the buttons are always shaded.
Upon exiting the current program, repeat Step 2 to enter another program, or continue with
Step 5 to exit the programming mode entirely.
5. Exit the programming mode by pressing the same button sequence as in Step 4. This sequence
also never changes and is always shaded.
Another Program
More Data
Step 1
Step 3
Enter Program Mode
Enter Program Data
(Do not press or [DN] button)
Step 4
Step 2
Exit Current Program
Enter Program Number
Step 5
Exit Program Mode
or
(LED Buttons)
and/or
1697
Figure 1-2
Programming Button Sequence Overview
Strata DK Programming 5/00
1-11
Overview
How to Program a Strata DK System
Programming Data Variations
There are two different ways to enter data in Step 3 (Figure 1-2) of a program: pressing the buttons
on the dial pad and pressing the LED buttons. Many programs are multidimensional and involve
both types of entry.
Simple Programs
Simple programs such as Program 00, only require data to be specified through the dial pad. Data
entered from the dial pad displays on the programming digital or electronic telephone's LCD,
along with prompts and confirmations.
Multidimensional Programs
Once a program number is entered, the first dimension (usually a CO line number, a station port
number, or a range of ports) must be specified. Upon specifying this first dimension on the dial
pad, programming button LEDs 01~20 light in the default configuration.
The status of each LED can be changed by pressing its associated button. Pressing the button while
its LED is lit turns the LED Off; pressing the button while its LED is Off turns the LED On. An
example of multidimensional programming is Program 30.
Range Programming
Data can be entered for a range of stations, [DN] reference ports and CO lines with some
programs.
To enter a range
Enter a "
" between the starting point of a range and the ending point of a range.
For example, to program the station range of 001~010 for Program 35, press
.
When programming a range of station ports, the station's programming LEDs indicate
whether the data programmed matches for all items in the range:
LED On: Indicates that all ports in the range are programmed with the data choice that
lights the particular LED.
LED Off: Indicates that all ports in the range are programmed with the data choice that
does not light the particular LED.
LED Flashing: Indicates that data is currently inconsistent for all ports in the range. Some
may be programmed with the LED On; some with the LED Off.
CO Line Programming
Since the programming telephone only has 20 buttons, data can only be entered for 20 CO lines at
a time.
To program another range
Press the 3DJH or 6FUROO button below the LCD.
For example, to change from one range to another in Program 15, enter the program code, then
press 6FUROO to advance or 3DJH to go back to another range.
If the programming telephone is a digital telephone, all CO lines within a range can be
activated or deactivated for a feature by pressing the 9RO
/9RO buttons.
Press 9RO to turn all LEDs On; press 9RO button to turn all LEDs Off.
1-12
Strata DK Programming 5/00
Overview
How to Program a Strata DK System
To check the status of a CO line in Program 15
1. Press the 0RGH button (below the LCD) after entering the program code.
2. Then enter the CO line number to be verified.
Ov
erv
3. Press to display the status of the CO line and to advance to the next CO line.
iew
Programming LED Buttons Keystrip Template
You place a special buttonstrip template (see Figure 1-3) over the 20 flexible feature buttons of the
programming telephone. The template assigns a series of numbers to each of the 20 buttons that
correspond with tables found on the record sheets for programming purposes.
Since each button represents more than one CO line, depending on the CO line range selected, the
template assigns more than one number to each button.
10
9 20
9
30, 50, 70
40, 60, 80
16, 36, 56, 76
17, 37, 57, 77
18, 38, 58, 78
19, 39, 59, 79
20, 40, 60, 80
90, 110, 130,
100, 120, 140,
96, 116, 136,
97, 117, 137,
98, 118, 138,
99, 119, 139,
100, 120, 140,
150, 170, 190
160, 180, 200
156, 176, 196
157, 177, 197
158, 178, 198
159, 179, 199
160, 180, 200
11, 31, 51, 71
12, 32, 52, 72
13, 33, 53, 73
14, 34, 54, 74
15, 35, 55, 75
09
8 19
8
29, 49, 69
39, 59, 79
91, 111, 131,
92 112, 132,
93, 113, 133,
94, 114, 134,
95, 115, 135,
89, 109, 129,
99, 119, 139,
151, 171, 191
152, 172, 192
153, 173, 193
154, 174, 194
155, 175, 195
149, 169, 189
159, 179, 199
06, 26, 46, 66
07, 27, 47, 67
08, 28, 48, 68
09, 29, 49, 69
10, 30, 50, 70
08
7 18
7
86, 106, 126,
87, 107, 127,
88, 108, 128,
89, 109, 129,
90, 110, 130,
28, 48, 68
38, 58, 78
146, 166, 186
147, 167, 187
148, 168, 188
149, 169, 189
150, 170, 190
88, 108, 128,
98, 118, 138,
148, 168, 188
158, 178, 198
01, 21, 41, 61
02, 22, 42, 62
03, 23, 43, 63
04, 24, 44, 64
05, 25, 45, 65
81, 101, 121,
82, 102, 122,
83, 103, 123,
84, 104, 124,
85, 105, 125,
07
6 17
6
27, 47, 67
37, 57, 77
141, 161, 181
142, 162, 182
143, 163, 183
144, 164, 184
145, 165, 185
87, 107, 127,
97, 117, 137,
1843
147, 167, 187
157, 177, 197
06
5 16
5
26, 46, 66
36, 56, 76
1000-series digital telephone strip - shows programming button/LED
86, 106, 126,
96, 116, 136,
assignment locations. Shown as reference only - not available as an
146, 166, 186
156, 176, 196
individual strip.
05
4 15
4
25, 45, 65
35, 55, 75
85, 105, 125,
95, 115, 135,
145, 165, 185
155, 175, 195
04
3 14
3
LED Buttons and CO line numbers (01~20)
24, 44, 64
34, 54, 74
84, 104, 124,
94, 114, 134,
144, 164, 184
154, 174, 194
03
2 13
2
Last digit of EK port number for
23, 43, 63
33, 53, 73
programs with a format like
83, 103, 123,
93, 113, 133,
*71, *72, and *73
143, 163, 183
153, 173, 193
02
1 12
1
22, 42, 62
32, 52, 72
82, 102, 122,
92, 112, 132,
CO line numbers (21~200)
142, 162, 182
152, 172, 192
01
0 11
0
21, 41, 61
31, 51, 71
2000-series digital telephone strip - supplied with each Strata DK
81, 101, 121,
91, 111, 131,
Programming Manual and each Documentation Package that ships with the
141, 161, 181
151, 171, 191
system. Can also be used with 6000- and 6500-series electronic telephones.
Figure 1-3
LED Buttons Programming Keystrips
Strata DK Programming 5/00
1-13
Overview
First-time Programming
First-time Programming
Follow these general procedures the first time you install a system or after major hardware changes
and/or you need to start from scratch.
Step 1: Check Minimum Hardware Requirements
A system must have the following minimum hardware installed for programming, as described in
the Installation chapters of the Strata DK Installation and Maintenance Manual.
To check hardware requirements on the DK14 and DK40i
1. Make sure the base cabinet power supply was tested and is functional.
2. Make sure a 20-button digital LCD DKT telephone (equipped with a programming template)
is connected to any digital telephone circuit (Base KSU, PDKU, QCDU, KCDU or RDSU
digital port); or make sure that a 20-button electronic LCD EKT telephone is connected to a
PEKU electronic port (not PESU).
DK14 and DK40i: make sure the Base KSU's BATT jumper is in the On position.
To check hardware requirements on the DK424 and DK424i
1. Make sure the base cabinet power supply was tested and is functional.
2. If using an RCTUE/F, remove the small jumper PCB (MBJU) from the front side of the
DK424 base unit backplane (between slot R11 and the RCTU slot. All other RCTUs require
the MBJU PCB. This does not apply to DK424i.
3. Make sure an that the BATT jumper is in the On position for all processors.
4. Make sure a PDKU or PEKU, is installed in the first slot of the in the base cabinet (S11 or
S101) if RSIU is not installed, or if RSIU is installed in S12 or S102).
5. Make sure a 20-button LCD DKT or EKT telephone (equipped with programming template) is
connected to physical port 005 and/or port 013 (PDKU or PEKU - circuit 6/slot 11or 101 and/
or circuit 6/slot 12 or 102). Do not use RDSU or PESU in the programming telephone slot.
Step 2: Initialize the System
1. From a 20-button LCD programming telephone, or from DKi Admin on a PC, run Program
919 twice in succession to initialize the system. At this point it is not necessary that all PCBs
are installed. However, if they are, Program 03 codes are automatically assigned to the
appropriate slots.
CAUTION!
If you run Program 91-9 while the system is in service, all program data is
erased and all calls are dropped.
Program 91-9 sets the following elements to initial default status:
Data for Programs 00~*99
Speed Dial Memory
Logical/Physical Port Locations
Voice Mail Identification Codes
Character Message Memory
1-14
Strata DK Programming 5/00
Overview
First-time Programming
Timed Reminders
Digital Telephone Volume Levels
Call Forward Memory (Power Off, then On).
Ov
Station Message Waiting Status
erv
Caller ID Lost Call Memory
iew
2. Install all PCBs. Run Program 91-1 to inform the software of the system hardware
configuration.
Step 3: Run Programs 03 and 19-1
1. Run Program 03 for all PCBs that have options.
2. Run Program 19-1 to inform the software of the system option Alternate BGM slot.
Step 4: Run Program 00
Run Program 00 - Part 1 to assign remote maintenance security codes. Run Program 00 - Part
2 to test the processor and RAM.
Step 5: Set Date, Time and Day
You can set date, time and day anytime - individually or all.
1. Use DKT or EKT assigned to logical Port 000 or attendant console.
2. Make sure the handset is on-hook.
3. Set the date:
[PDN]
5HGLDO
Date in year/month/day format
(YYMMDD). If month or day is
single digit, precede with a zero.
4. Set the time:
[PDN]
5HGLDO
Time in hours/minutes/seconds format (HHMMSS
from 000000 to 235959). If any of these values is
single digit, precede with a zero.
5. Set the day:
[PDN]
5HGLDO
Enter the digit for today's day:
= Sunday
= Monday
= Tuesday
= Wednesday
= Thursday
= Friday
= Saturday
Step 6: Run Additional Programs as Required
Strata DK Programming 5/00
1-15
Overview
Programming Examples
Programming Examples
Some commonly used programs have explicit examples (listed below). Refer to these pages to
help familiarize you with running these programs.
Program
Page
Program 91-9 -- System Initialization
2-3
Program 90 -- Initializing Programs 00~*99
2-5
Program 91-1-- Automatic PCB Recognition and Logical/Physical Port Initialization
2-2
Program 92 -- Initializing Speed Dial Numbers, VM ID Codes, Character Message Memory,
2-9
Timed Reminders, Digital Telephone Volume, and Call Forward Backup Memory
Program 00 -- Software Check
2-12
3-3,
Program 03 -- DK14 Slot Assignments and DK40i/DK424 Flexible PCB Slot Assignments
3-4,
3-6
Program 04 -- Station Logical Port Primary Directory Intercom or Number Assignment
3-17
Program 30 -- Station Class of Service
3-80
Program 33 -- Station Hunting
3-93
1-16
Strata DK Programming 5/00
Initialization & Test
2
This chapter gives you information on the Strata DK's Initialization and Test programs. The
programs in this chapter are not given in numerical order, rather in order of importance. These
programs include:
Initiali
Program 91-9 System Initialization
zation & T
Program 90 Initialize Programs 00~99
Program 91-1 Automatic PCB Recognition and Port Renumber
Program 91-2 Data Transfer from Temporary Memory to Working Memory
est
Program 92 Initializing Misc. Backup RAM
Program 00 Part 1: Software Check
Program 00 Part 2: RCTU RAM Test
Examples are also given for these programs - except Programs 91-2 and Program 00 - Part 2.
Strata DK Programming 5/00
2-1
Initialization & Test
Program 91-9 System Initialization
Program 91-9 System Initialization
Processor Type:
DK14, DK40i, all RCTUs and BCUs
Program Type:
Initialization
Initialized Default: See individual programs
Repeat a second time after LEDs 01, 03, 05, 07, and 09 extinguish.
6SNU +ROG 6SNU +ROG Program Telephone Exits Program Mode
Enter programming mode.
Press Buttons 01, 03, 05, 07, and 09.
(Do not press [DN] button.)
LEDs 01, 03, 05, 07, and 09 must be On.
LCD Displays:
SYSTEM INITIALIZATION
Program 91-9 Overview
Note
Always run Program 91-9 before entering the customer database when first installing a
system or when its software must be set to the default configuration, but not while system
is in service.
CAUTION!
If you run Program 91-9 while the system is in service, it will erase all program
data and drop all calls.
Running Program 91-9 also runs Program 03 and assigns codes to all PCBs (except options)
installed. It also erases all Program 03 option codes for piggyback PCBs, DSS consoles, RRCS,
etc., except the RCOS PCB Code (17).
Program 91-9 erases all random or programmed data in all Strata DK software programs and sets
all program data to the default value. It automatically runs all other initialization Programs 90-
00~
99, 91-1, and 92-1~9. It also brings back logical and physical ports to their initialized
settings.
If you are installing the system processor(s) for the first time, after initializing the system, test the
RAM: run Program 00 Part 2.
CAUTION!
Running Program 00 Part 2 drops all calls in progress and interrupts telephone
service for 15 seconds. This test will not erase programmed customer data.
Important!
Do not use Program 91-9 if you are only making minor programming changes and
system programming is basically correct.
Note
Run Program 03 after Program 91-9 for: PCBs with options such as Dual-tone
Multi-frequency Receivers K5RCU, QRCU3, RRCS, BRCS, and DSS consoles, etc.
...or if entering a customer database into system RAM memory before other system PCBs
(stations, lines, options) are installed. Program 03 identifies which universal and option
PCBs (e.g., RRCS, BRCS, etc.) are to be installed in each cabinet slot.
2-2
Strata DK Programming 5/00
Initialization & Test
Program 91-9 System Initialization
Program 91-9 Example
Action (press buttons + LED Buttons)
LCD Response
1.
Use the programming LCD electronic or digital telephone. (See
No. N-N1
"Programming Examples" on Page 1-16.)
Jan 20 Sun
06:43
2.
Program Mode
Enter programming mode. (Do not press [DN] button.)
3.
6SNU 6SHDNHU +ROG
Program = 91
Access Program 91. System beeps after 6SNU 6SHDNHU is pressed
Data Store
to indicate program number may be entered.
4.
6SNU 6SHDNHU
91 Select =
Prepare the system for a station port selection.
Initiali
5.
Press
System Initialization
zation & T
6.
Press LED Buttons 01, 03, 05, 07, and 09 (LEDs turn On)
System Initialization
7.
Press +ROG
No. N-N
The telephone will exit the programming mode and button LEDs 01,
(Month Day Time)
est
03, 05, 07, and 09 will go out after a short delay. Make sure all LEDs
go out before proceeding to Step 8.
No. N-N
8.
Repeat Steps 1~7 a second time.
(Month Day Time)
1. N-N is the Program Telephone [DN].
Strata DK Programming 5/00
2-3
Initialization & Test
Program 90 Initialize Programs 00~*99
Program 90 Initialize Programs 00~*99
Processor Type:
DK14, DK40i, all RCTUs and BCUs
Program Type:
Initialization
Initialized Default: See individual programs
6SNU +ROG 6SNU
+ROG 6SNU
+ROG 6SNU
+ROG
Enter programming
Programs to be initialized. Add
End Program 90
Exit programming mode
mode
a range of program numbers
by entering XX*XX or XX**XX.
LEDs 01 and 02 must flash
Press LED Buttons 01 and 02
LEDs 01 and 02 must be On
Program 90 Overview
Program 90 enables you to clear all customer data and initialize individual programs or range of
programs.
Important!
When installing the system, you must run Program 91-9 which runs Program 90
(before running any other program); if you do not, the system could begin to operate
erratically.
Notes
Running Program 91-9, automatically runs Program 90.
To initialize all programs without dropping calls or erasing user names, speed dial numbers,
voice mail ID codes, etc., enter
as "Programs to be initialized."
Each "*" program record sheet immediately follows the program record sheet having the same
number (example: *31 follows 31 record sheet). However, in system memory all "*" programs
follow Program 99. Therefore, "*" program ranges must be initialized separately from non-
star programs unless initializing all system Programs (00**99).
For example, to initialize Programs 30, *30, 31, *31, and 32: initialize the range (30*32), for
Programs 30, 31, 32; and the range (*30**31), for Programs *30 and *31.
If you are installing the system for the first time, run Program 91-9 to erase random data from
RAM (caused by battery jumper movement to the internal battery). You can then skip Program
90, since Program 91-9 automatically runs Program 90.
2-4
Strata DK Programming 5/00
Initialization & Test
Program 90 Initialize Programs 00~*99
Program 90 Example
Action
LCD Response
1.
Use the LCD programming phone per Minimum Hardware
No. N-N1
Requirements on Page 1-14.
Jan 20 Sun
06:43
2.
Enter Program mode by pressing . (Do not press [DN]
Program Mode
button.)
3.
6SNU 6SHDNHU +ROG
Program = 90
Access Program 90. System beeps after 6SNU 6SHDNHU is pressed
Data Store
to indicate program number may be entered.
4.
6SNU 6SHDNHU
90 Select =
Initiali
Prepare the system for the programs to be initialized.
5.
+ LED buttons 01 & 02
90 Select = 00**99
zation & T
Enter Program numbers individually, followed by #, or in a range. For a
Data Clr
range, separate the low program number and the high program
number with an asterisk.
initializes all Programs 00~
99.
est
Star Program memory follows Program 97.
6.
+ROG
90 Select = 00**99
Secure data in system programming. LEDs 01 and 02 flash.
Data Programmed
7.
6SNU 6SHDNHU
90 Select =
Prepare system for another selection (go back to Step 5) or exit
Program 90 (continue with Step 8).
8.
+ROG
90 Select = ##
Secure default data in system memory. LED 01 and 02 continue to
Data Programmed
flash.
9.
6SNU 6SHDNHU
Program =
Exit Program 90. Enter another program number (see "Program 92
Example" on Page 2-10) or exit programming mode (go to Step 10).
System beeps to indicate it is exiting Program 90.
10.
+ROG
No. N-N
Exit programming mode.
Jan 20 Sun
06:43
The system will not allow the 6SNU 6SHDNHU LED to light to re-
enter the programming mode.
1. N-N is the Program Telephone [DN].
Strata DK Programming 5/00
2-5
Initialization & Test
Program 91-1 Automatic PCB Recognition and Port Renumber
Program 91-1 Automatic PCB Recognition and Port
Renumber
Processor Type:
DK14, DK40i, all RCTUs and BCUs
Program Type:
Initialization
Initialized Default: None
6SNU +ROG 6SNU +ROG Program Telephone Exits Program Mode
Enter programming mode.
Press LED Buttons 01 and 02.
(Do not press [DN] button.)
LEDs 01 and 02 must be On.
LCD Displays:91 SELECT = 1
Renumber and Reset
Program 91-1 Overview
Program 91-1 makes slot code assignments to installed PCBs that do not have options - such as a
PDKU without a Data Interface Unit or Off-hook Call Announce (OCA), the common control
without a Dual-tone Multi-frequency Receiver (RRCS), K5RCU, QRCU3, etc.
Program 91-1 also sets physical and logical ports to their initialized settings - even if you
previously relocated them. (See Program 01 and 02 for initialized settings.). Programs 04,
04, 05,
05,
09, or 71 are not affected.
CAUTION!
Running Program 91-1 drops all calls.
Important!
To identify Program 03 PCB slot codes, run Program 91-1 after you install all
PCBs.
Notes
You can run Program 91-1 after setting PCB option codes with Program 03; this does not erase
option codes. For example, if Slot 00 is assigned code 92, Program 91-1 will not erase the
codes previously assigned with Program 03.
If you install PCBs before initializing the system with Program 91-9, it is not necessary to run
Program 91-1 to assign the Program 03 PCB slot codes for the installed PCBs. You must
always run Program 03 to identify PCB options such as K5RCU, QRCU3, and RRCS codes
92, 93 and 94 and PDKU codes 61, 62, and 64, etc.
2-6
Strata DK Programming 5/00
Initialization & Test
Program 91-1 Automatic PCB Recognition and Port Renumber
Program 91-1 Example
Action (press buttons + LED Buttons)
LCD Response
1.
Use the LCD programming phone per Minimum Hardware
No. N-N1
Requirements on Page 1-14.
Jan 20 Sun
06:43
2.
Program Mode
Enter programming mode. (Do not press [DN] button.)
3.
6SNU 6SHDNHU +ROG
Program = 91
Access Program 91. System beeps after 6SNU 6SHDNHU is pressed
Data Store
to indicate program number may be entered.
4.
6SNU 6SHDNHU
91 Select =
Initiali
Prepare the system for a station port selection.
zation & T
5.
Press
91 Select = 1
Renumber and Reset
91 Select = 1
6.
Press LED Buttons 01 and 02 (LEDs turn On)
Renumber and Reset
est
7.
Press +ROG
No. N-N
The telephone will exit the programming mode and button LEDs 01
(Month Day Time)
and 02 will go out after a short delay.
1. N-N is the Program Telephone [DN].
Strata DK Programming 5/00
2-7
Initialization & Test
Program 91-2 Data Transfer from Temporary Memory to Working Memory
Program 91-2 Data Transfer from Temporary Memory
to Working Memory
Processor Type:
DK14, DK40i, all RCTUs and BCUs
Program Type:
Initialization
Initialized Default: See individual programs
6SNU +ROG 6SNU +ROG Program Telephone Exits Program Mode and Transfers Data
Enter programming mode.
Press LED Buttons 03 and 04.
(Do not press [DN] button.)
LEDs 03 and 04 must be On.
LCD Displays:91 SELECT = 2
Programming
Taking Effect
Program 91-2 Overview
Program 91-2 simulates turning system power Off for five seconds then On to transfer data from
temporary memory to working memory.
This power Off / power On sequence is required when programming with a telephone or when
using DKi Admin/DKi Backup. In these cases Program 03,
41-2,
50 and 76-1 data must be
transferred from temporary to working memory.
Program 91-2 does not change or erase any programmed data including directory numbers set in
Program 04 and *04 or logical/physical port assignments in Program 01 and 02.
CAUTION!
Running Program 91-2 drops all calls and renders the system inoperative for
up to eight seconds.
2-8
Strata DK Programming 5/00
Initialization & Test
Program 92 Initializing Misc. Backup RAM
Program 92 Initializing Misc. Backup RAM
Processor Type:
DK14, DK40i, all RCTUs and BCUs
Program Type:
Initialization - Includes: Initializing Speed Dial Number, VM ID Codes, Character
Message Memory, Timed Reminders, Digital Telephone Volume, Called ID, ANI, and
Call Forward Backup RAM
Initialized Default: See individual programs
Clear more data
6SNU +ROG 6SNU
+ROG 6SNU
+ROG 6SNU
+ROG
Enter programming
SELECT = Press appropriate
End Program 92.
Exit programming
Initiali
mode.
buttons as shown below.
mode.
zation & T
Clears Station Speed Dial, Voice Mail ID Codes, and LCD memos
assigned to Station Speed Dial numbers.
est
Clears System Speed Dial and LCD memos assigned to System Speed
Dial numbers.
Clears Character Message Memory (Station and System) and User
Name/Number Display.
Clears Timed Reminders.
Resets digital telephone volume levels to initialized settings, specifically,
speaker volume levels for Internal Calls [DN], Tone/BGM, Busy Override
(muted ring), and Ring volume to approximately mid-range on all DKTs.
Program 92-5 does not affect digital telephone handset receiver volume
levels. Use Program 27 to set off-hook digital telephone handset
receiver volume levels.
+ROG
Power Off 5
Clears Call Forward and Message Waiting Memory
seconds; then
(all stations). Program 92-9 does not affect Call
Power On
Forward External or Fixed Call Forward settings.
Program 92 Overview
Program 92 clears all previously entered or random data (of the type listed) but does not clear data
in system Programs 00~
99.
CAUTION!
You must run Program 92 when first installing the system or an RCTU; if you
do not, the system could begin to operate erratically.
Running Program 91-9 automatically runs Program 92 (1~9) to erase customer
data.
Notes
Running Program 92-5 does not affect digital telephone handset receiver volume levels. Use
Program 27 to set off-hook handset receiver volume levels for digital telephones.
Strata DK Programming 5/00
2-9
Initialization & Test
Program 92 Initializing Misc. Backup RAM
Program 92-9 does not affect Call Forward External or Fixed Call Forward settings.
You must power the system Off then back On to clear telephone LCD Call Forward Displays
and Call Forward button LEDs. Call Forward memory is cleared when you run Program 92-9,
even if system power is not cycled.
Program 92 Example
Action (press buttons + LED Buttons)
LCD Response
1.
Use the programming LCD electronic or digital telephone. (See "Step
No. N-N1
1: Check Minimum Hardware Requirements" on Page 1-14.)
Jan 20 Sun
06:43
2.
Program Mode
Enter programming mode. (Do not press [DN] button.) System beeps
after 6SNU 6SHDNHU is pressed to indicate program number may
be entered.
3.
6SNU 6SHDNHU +ROG
Program = 92
Access Program 92.
Data Store
4.
6SNU 6SHDNHU
92 Select =
Prepare the system for selection of programs to initialize. For new
system installation perform all 1~4.
5.
Select one of the following.
92 Select = 1
+ LED Buttons 01 & 03
Each Dial Clr
Clears Station Speed Dial, Voice Mail ID codes, and LCD memos
assigned to station speed dial numbers.
or...
92 Select = 2
+ LED Buttons 01 & 04
Common Dial Clr
Clears System Speed Dial and LCD memos assigned to system
speed dial numbers.
or...
92 Select = 3
+ LED Buttons 02 & 03
Msg Clr
Clears Character Message Memory (station and system) and user
name display.
or...
92 Select = 4
+ LED Buttons 02 & 04
Tmr Reminder Clr
Clears timed reminders.
or...
92 Select = 5
+ LED Buttons 01 & 05
DKT VR Initial
Presets the Ring, Speaker, Mute Ring, and Intercom Tone, BGM,
volume levels of all digital telephones to approximately mid-range.
or...
92 Select = 9
+ LED Buttons 03 & 04
Back Up RAM Clr
Clears Call Forward and Message Waiting (R3) Memory except Fixed
Call Forward Memory.
6.
+ROG
92 Select = (1~0)
LEDs lit in Step 5 turn off to secure data in system programming.
Data Programmed
Repeat Steps 4~6 until Step is completed.
1. N-N is