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GENERAL DESCRIPTION MANUAL
INT-1024 (IPK)
Document Revision 4
(Release 4000/4500)

NEC Unified Solutions, Inc. reserves the right to change the specifications,
functions, or features at any time without notice.
NEC Unified Solutions, Inc. has prepared this document for use by its
employees and customers. The information contained herein is the property of
NEC Unified Solutions, Inc. and shall not be reproduced without prior written
approval of NEC Unified Solutions, Inc.
Dterm and NEAX are registered trademarks of NEC Corporation and Electra Elite
and EliteMail are registered trademarks of NEC America, Inc. TeLANophy is a
registered trademark of Active Voice, Inc. Microsoft and Windows are registered
trademarks of Microsoft Corporation. AT&T is a registered trademark of AT&T
Wireless Services, Inc. Q-Master is a trademark of Zeacom Limited.
Copyright 2005

NEC Infrontia, Inc.
6535 N. State Highway 161
Irving, TX 75039-2402
Technology Development

PREFACE
___________________________________________________________________________________
GENERAL
INFORMATION
The Electra Elite IPK system is a feature-rich key system that provides over
200 features including Computer Telephony Integration, Least Cost Routing,
Uniform Call Distribution, ISDN-BRI Voice Trunks, ISDN-PRI Voice Trunks, IP
Telephony, Voice over Internet Protocol (VoIP) trunks and stations, and many
others.
The Electra Elite IPK system meets the customer needs today and, as
business expands, the system can be expanded to grow as well.
The Electra Elite IPK system has a set of manuals that provide all the
information necessary to install and support the system. The manuals are
described in this preface.
THIS MANUAL
This manual provides general information about the system, its features,
system configuration, and standards. This manual provides an overview of
the Electra Elite IPK system and is useful when presenting information to
potential customers.
Chapter 1 Introduction
This chapter provides an overview and a brief description of the system.
Chapter 2 Features
This chapter provides a list of features that are available with the system.
Each feature is briefly described.
Chapter 3 Equipment
This chapter provides a list and brief description of the equipment that is
available with the system.
Chapter 4 Installation, Programming, and Maintenance Overview
This chapter briefly describes the installation, programming functions, and
maintenance of the system.

Chapter 5 Hardware Specifications
This chapter provides requirements and specifications relating to the
system hardware. This chapter is helpful to those that install the system.
SUPPORTING
DOCUMENTS
Electra Elite IPK Features and Specifications Manual
This manual provides detailed information concerning every feature
available in the system.
Electra Elite IPK System Hardware Manual
The System Hardware Manual is provided for the system installer. This
manual has detailed instructions for installing the Electra Elite IPK KSU,
ETUs, Multiline Terminals, and optional equipment.
Electra Elite IPK Programming Manual
This manual provides instructions for programming the Electra Elite IPK
system using a Multiline Terminal or PC.
Electra Elite IPK Least Cost Routing Manual
This manual provides instructions to the service technician for
programming the customer site for least cost routing.
Electra Elite IPK Job Specifications Manual
This manual is intended to help the technician with installing and
maintaining the Electra Elite IPK system. This manual contains the job
specification worksheets. When these worksheets are completed, they
provide all of the system programming values and configuration
information necessary to assist technicians in maintaining the system.
Electra Elite IPK Key-Common Channel Interoffice Signaling (K-CCIS)
Manual
This manual provides information for installing and programming the
Key-Common Channel Interoffice Signaling (K-CCIS) System.
Electra Elite IPK Wireless System Manual
This manual describes the system and provides hardware installation and
programming procedures for the Electra Elite IPK Wireless
Communication System (WCS).

Regulatory Information

REGULATORY
___________________________________________________________________________________
GENERAL
INFORMATION
Established Federal Communications Commission (FCC) rules permit this
telephone system to be directly connected to the telephone network. A jack is
provided by the telephone company. Jacks for this type of customer provided
equipment are not provided on party lines or coin lines.
The telephone company may make changes in its technical operations and
procedures. When such changes affect the compatibility or use of the Electra
Elite IPK system, the telephone company is required to give adequate notice
of the changes.
COMPANY
NOTIFICATION
Before connecting this telephone system to the telephone network, the
following information must be provided to the telephone company:
1.
Your telephone number.
2.
FCC registration number:
H
When the system is to be installed as a Key Function system (no
dial access to Trunk Groups/Route Advance Blocks), use the
following number:
NIFMUL-43074-KF-E
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When the system is to be installed as a Multifunction system, use
the following number:
NIFMUL-43076-MF-E
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When the system is to be installed as a PBX Function system, use
the following number:
NIFMUL-43075-PF-E
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Ringer Equivalence Number (REN): 2.0B
H
USOC jacks required: RJ21X and RJ2GX
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The following table lists the Facility Interface Codes (FIC), Ringer
Equivalent Numbers (REN), Service Order Codes (SOC), and Jack Types
for the interface ETUs.
Table 1 FIC, REN, SOC, and Jack Types for Electra Elite IPK System ETUs
Trunk/Station ETU Type
FIC
REN
SOC
Jack
BRT(4)-U( ) ETU
02IS5
N/A
6.0F
N/A
CAMA Trunk
02RV-O
0.7A
9.0F
RJ21X
COI(4)-U( ) ETU (Loop Start)
02LS2
0.7A
9.0F
RJ21X
COI(8)-U( ) ETU (Loop Start)
02LS2
0.7A
9.0F
RJ21X
COI(8)-U( ) ETU (Ground Start)
02GS2
0.7A
9.0F
RJ21X
COIB(4)-U(10) ETU ETU for COI/
02GS2
0.7A
9.0F
RJ21X
COID Mode (Loop Start)
COIB(4)-U(10) ETU ETU for COI
02GS2
0.7A
9.0F
RJ21X
Mode (Ground Start)
COIB(4)-U(20) ETU ETU for
02LS2
0.7A
9.0F
RJ21X
COID/COI Mode (Loop Start)
COIB(8)-U( ) ETU for COI/COID
02LS2
0.7A
9.0F
RJ21X
Mode (Loop Start)
DID(4)-U( ) ETU
02RV2T
N/A
9.0F
RJ21X
04DU9-BN
04DU9-DN
DTI-U( ) ETU
N/A
6.0P
N/A
04DU9-1KN
04DU9-1SN
OPX(2)-U( ) ETU
0L13C
N/A
9.0F
RJ21X
PRT(1)-U( ) ETU
04DU9-1SN
N/A
6.0P
N/A
TLI(2)-U( ) ETU
TL31M
N/A
9.0F
RJ21X
INCIDENCE OF HARM
When the system is malfunctioning, it may also be causing harm to the
telephone network. The telephone system should be disconnected until
the source of the problem can be determined and until repair has been
made. When this is not done, the telephone company may temporarily
disconnect service.
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RADIO FREQUENCY
INTERFERENCE
In compliance with FCC Part 15 rules, the following statement is provided:
IMPORTANT NOTE
"This equipment generates, uses, and can radiate radio frequency
energy and if not installed and used in accordance with the System
Hardware Manual, may cause interference to radio communications.
This equipment has been tested and approved for compliance with the
limits for a Class B (except as noted below) computing device pursuant
to subpart J of Part 15 of FCC Rules, that are designed to provide
reasonable protection against such interference when operated in a
commercial environment. Operation of this telephone system in a
residential area is likely to cause interference, in which case, the user,
at his or her own expense, is required to take whatever measures may
be required to correct the interference."

When equipped with the B64-U30 KSU and P64-U20 PSU, the Electra Elite
IPK can be operated as a Class B device except when using one of the
ETUs in the following table. The system then becomes a Class A device
that may not be used in a residential area.
ACD(8)-U10
CMS(2)/(4)-U30
FMS(2)/(4)/(8)-U30
IPCA( )-U10
CCH(4)-U-10
EXPT(2)-U10
HUB(8)-U10
VMS(2)/(4)/(8)-U30
SPE(M)-U( )
HEARING AID
COMPATIBILITY
The NEC Multiline Terminals and NEC Single Line Telephones that are
provided for this system are hearing aid compatible. The manufacturer of
other Single Line Telephones for use with the system must provide notice
of hearing aid compatibility to comply with FCC rules that now prohibit the
use of non-hearing aid compatible telephones.
DIRECT INWARD
DIALING
Operating this equipment without providing proper answer supervision is a
violation of Part 68 of the FCC rules.
Proper Answer Supervision occurs when:
H
This equipment returns answer supervision to the Public Switched
Telephone Network (PSTN) when Direct Inward Dialing (DID) calls
are:
J
Answered by the called station.
J
Answered by the Attendant.
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Routed to a recorded announcement that can be administered
by the Customer Premise Equipment (CPE) user.
J
Routed to a dial prompt.
H
This equipment returns answer supervision on all DID calls
forwarded to the Public Switched Telephone Network (PSTN).
Permissible exceptions are:
J
A call is unanswered.
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A busy tone is received.
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A reorder tone is received.
VOICE
ANNOUNCEMENT/
MONITORING OVER
DID LINES
CAUTION
Using the Voice Announcement feature to eavesdrop or record sound
activities at the other end of the telephone line may be illegal under
certain circumstances and laws. Consult a legal advisor before
implementing any practice to monitor or record a telephone
conversation. Some federal and state laws require a party monitoring
or recording a telephone to use a beep-tone(s), notify all parties to the
telephone conversation and/or obtain consent of all parties to the
telephone conversation. In monitoring or recording sound activities at
the other end of the telephone line using the Voice Announcement
feature, the sound of the alert tone at the beginning of the Voice
Announcement may or may not be considered sufficient under
applicable laws. Some of the applicable laws provide for strict
penalties for illegal monitoring or recording of telephone conversations.
MUSIC ON HOLD
IMPORTANT NOTE
"In accordance with U.S. Copyright Law, a license may be required
from the American Society of Composers, Authors and Publishers, or
other similar organization, if radio or TV broadcasts are transmitted
through the Music On Hold feature of this telecommunication system.
NEC Unified Solutions, Inc., hereby disclaims any liability arising out of
the failure to obtain such a license."
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SERVICE
REQUIREMENTS
If equipment malfunctions, all repairs must be performed by an authorized
agent of NEC Unified Solutions, Inc. or by NEC Unified Solutions, Inc. The
user requiring service is responsible for reporting the need for service to
an NEC Unified Solutions, Inc. authorized agent or to NEC Unified
Solutions, Inc.
UL REGULATORY
INFORMATION
This equipment has been listed by Underwriters Laboratories and found to
comply with all applicable requirements of the standard for telephone
equipment UL 1459.
INDUSTRY CANADA
REQUIREMENTS
Industry Canada has established rules that permit this telephone system
to be directly connected to the telephone network. Prior to the connection
or disconnection of this telephone system to or from the telephone
network, the telephone company must be provided with the following
information.
1. Your telephone number.
2. IC registration number: 140 7942 A
3. Ringer Equivalence Number (REN) of the equipment: 2.1
The Industry Canada label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network
protective, operational and safety requirements as prescribed in the
applicable Terminal Equipment Technical Requirements document(s). The
Department does not guarantee that equipment operates to the user
satisfaction.
Before installing this equipment, users should ensure that it is permissible
to be connected to the facilities of the local telecommunications company.
The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the
above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to
this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the
equipment.
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Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, When present, are connected together. This precaution may
be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but
should contact the applicable electric inspection authority or electrician.
The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination of an interface may
consist of any combination of devices subject only to the requirement that
the sum of the Ringer Equivalent Numbers of all the devices does not
exceed five.
This equipment has been listed by the Canadian Standards Association
and found to comply with all applicable requirements of the standard for
telephone equipment C 22.2 No. 225.
This equipment meets IC requirements CS03.
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus as set out in the radio interference
regulations of Industry Canada.
Le present appareil numerique n'emet pas de bruits radioelectriques
depassant les limites applicables aux appareils numeriques de Classe A
prescrites dans le reglement sur le brouillage radioelectrique edicte par
Industrie Canada.
BATTERY DISPOSAL
The Electra Elite IPK system includes the batteries listed below. When
disposing of these batteries, KSUs, and/or ETUs, you must comply with
applicable federal and state regulations regarding proper disposal
procedures.

Table 2 Battery Types and Quantities for KSUs and ETUs
Unit Name
Type of Battery
Quantity
B64-U20 KSU
Lead Acid
2
CPUI( )-U( ) ETU
Nickel-Cadmium
1
CTI/VP(4)/(8)/(12)/(16)-U( ) ETU
Lithium
1
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Table 2 Battery Types and Quantities for KSUs and ETUs (Continued)
Unit Name
Type of Battery
Quantity
DTP-1HM-1 TEL
Lithium
1
DTP-1HM-2 TEL
DTP-16HC-1 TEL
Nickel-Cadmium
1
DTR-1HM-1 TEL
Lithium
1
DTR-4R-1 TEL
Nickel-Cadmium
1
DTU-4R-1 TEL
Lead Acid
1
FMS(2)/(4)/(8)-U( ) ETU
Nickel-Cadmium
1
MIFA-U10 ETU
Nickel-Cadmium
1
MIFM-U10 ETU
Nickel-Cadmium
1
VMS(2)/(4)/(8)-U( ) ETU
Lithium
1
The Electra Elite IPK CPUI( )-U( ) ETU provides memory backup for
approximately 21 days. The Ni-Cd battery should be replaced about every
two years.
IMPORTANT SAFEGUARDS FOR BATTERY DISPOSAL
DO NOT PLACE USED BATTERIES IN YOUR REGULAR TRASH! THE
PRODUCT YOU PURCHASED CONTAINS A NICKEL-CADMIUM OR
SEALED LEAD BATTERY. NICKEL-CADMIUM OR SEALED LEAD
BATTERIES MUST BE COLLECTED, RECYCLED, OR DISPOSED OF IN
AN ENVIRONMENTALLY SOUND MANNER.
The incineration, landfilling or mixing of nickel-cadmium or sealed lead
batteries with the municipal solid waste stream is PROHIBITED BY LAW in
most areas. Contact your local solid waste management officials for other
information regarding the environmentally sound collection, recycling, and
disposal of the battery.
Nickel-Cadmium (or sealed lead) batteries must be returned to a federal or
state approved nickel-cadmium (or sealed lead) battery recycler. This may
be where the batteries were originally sold or a local seller of automotive
batteries. Contact your local waste management officials for other
information regarding the environmentally sound collection, recycling and
disposal of the battery contained in this product. For Ni-Cd batteries, you
can also call 1-800-8-BATTERYSM when further information is required.
The packaging for the Electra Elite IPK system contains the following
labels regarding proper disposal.
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PRODUCT PACKAGE LABELING
CONTAINS NICKEL-CADMIUM BATTERY.
BATTERY MUST BE RECYCLED OR
DISPOSED OF PROPERLY. MUST NOT BE
DISPOSED OF IN MUNICIPAL WASTE.
Ni-Cd
CONTAINS SEALED LEAD BATTERY.
BATTERY MUST BE RECYCLED. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Pb
CONTAINS NICKEL-METAL HYDRIDE
BATTERY. BATTERY MUST BE RECYCLED
OR DISPOSED OF PROPERLY. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Ni-MH
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Table of Contents

Chapter 1
Introduction

Introduction
Chapter 1
___________________________________________________________________________________
SECTION 1
SYSTEM OVERVIEW
The Electra Elite IPK system is a complete communications system that enhances
productivity and controls costs. Its objectives were based on four Es Easy to Install,
Easy to Maintain, Easy to Expand, and Easy to Use all at a reasonable price. The
Electra Elite IPK, like all NEC communications products, is user-friendly, reliable, and
cost-effective.
H
Easy to Install
With the Electra Elite IPK system, NEC has reduced the number of hardware
components, making the system easier to install. Only 1-pair wire is required to
connect telephones. This system provides Windows 95/98, Windows ME,
Windows 2000, and Windows XP-based PC programming, with a menu-driven
guide, to both simplify and speed installation. All programming information and
station labels can be printed as completed. For further convenience and
versatility, end-user programming is provided for up to approximately 35
features.
H
Easy to Maintain
When system memory failure occurs, PC Programming software can be used
locally or from a remote location to upload/download all system data. Each
Electronic Telephone Unit (ETU) except those required to sustain system
operation (e.g., CPU, ACD, IPT, and VMS) can be installed or removed (hot
swap) without shutting down the system. Other considerations for easy
maintenance include:
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Standard Amphenol Connectors
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Built-in RS-232 connectors for all communication needs
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Standard Station wiring for DTR and DTH Multiline Terminals
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Compact KSU
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Flash ROM for software upgrades
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Flash ROM upgrade by using PC programming
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H
Easy to Expand
The Electra Elite IPK system offers a single cabinet that is used for both the
Basic and Expansion KSUs to provide easy and cost effective growth using
universal slots to enhance system configuration.
The Electra Elite IPK KSU, B64-U( ) KSU, offers eight interface slots (or 64
ports). Each slot can support 24 PRI/T-1 trunk ports, or 16 digital station ports.
The system can be expanded to a maximum of 192 ports by adding two
expansion cabinets. The first expansion cabinet provides an additional eight
slots. A second expansion cabinet provides another eight slots (for a maximum
of 24 slots or 192 ports).
H
Easy to Use
The Electra Elite IPK system is Centrex compatible to allow maximum flexibility
and ease of use. One-Touch key access can be programmed for most features,
including Centrex options and Speed Dial abilities. A voice prompt can be
provided to help users make calls. Voice Mail integration, Automated Attendant,
and personalized messaging all give the system that personal touch so
important in a well-run business. Most communication equipment can be
connected to this system including facsimile machines and modems. The
user-friendly, cost-effective programs can be updated with future enhanced
system upgrades, minimizing confusion about software levels, documentation,
and configuration requirements.
H
Unique Design
The Electra Elite IPK system is a powerful key system that can meet the ever
changing communications demands of current businesses. Its unique compact
design allows the system to be easily and quickly installed.
The Electra Elite IPK system can grow with your business. You can easily and
economically add slots when necessary. Two expansion units can be added to
provide a total capacity of 24 slots.
The feature-rich Electra Elite IPK system provides the telephone functions and
supports advance features such as:
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Automatic Number Indication (ANI)/Caller ID
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Automatic Call Distribution (ACD)
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Automatic Route Selection
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Caller ID Call Return
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Centralized Voice Mail
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Computer Telephony Integration (CTI)
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Dialed Number Indication Service (DNIS)
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Dterm Analog Cordless Terminal
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Dterm Cordless II Terminal
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Dterm Handset Cordless
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Dterm Headset Cordless
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Dterm Cordless II Lite Terminal
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Emergency 911 Cut Through
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Enhanced 911
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Integrated Digital Voice Mail
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ISDN-BRI and ISDN-PRI Voice Trunks
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K-CCIS Common Channel Interoffice Signaling
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Least Cost Routing (LCR)
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Live Monitoring
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Live Record
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Multiline Conference Bridge
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Multilingual LCD Indication
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Multiple Music on Hold Using CO Interface
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PC Attendant Console
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Single Point of Entry (SPE)
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Unified Messaging
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Universal Slots
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Voice over Internet Protocol (VoIP) and stations
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Wireless
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IP Telephony
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Optional 33.6 kbps Modem for Remote Programming and Maintenance
SECTION 2
MULTILINE TELEPHONES
The Electra Elite IPK system offers a variety of Multiline Terminals that are compatible
with the system, available in 8-line, 16-line, and 32-line capacities, and offered as
display and non-display terminals. A 2-line non-display terminal and 60-line Attendant
Console are also available.
When a customer has existing Electra Elite terminals, they can be easily connected to
the Electra Elite IPK system, providing inexpensive migration. Most Electra Elite IPK
system features are available with the Electra Elite Terminals.
H
Electra Elite IPK (DTH/ITH telephones), Dterm Series i (DTR telephones),
Electra Elite (DTU telephones), and Dterm Series E (DTP telephones) can be
used with the Electra Elite IPK system.
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Electra Elite IPK Terminals
The Electra Elite IPK Terminals (DTH/ITH telephones) offer a variety of
colors, display and non-display and line sizes.
Terminals are available in black or white.
Two terminal types: with LCD and without LCD. The large Liquid
Crystal Display (LCD) on the display terminals provides call status data
and programming information.
Line sizes include: 8-line, 16-line and 32-line.
Two IP terminals are available in 8-line and 16-line (both with LCD).
Speakerphones with full handsfree operation and headset jacks are
standard.
All are compatible with the AD(A)-R, AP(A)-R, AP(R)-R, CT(A)-R Unit
and CT(U)-R Unit adapters. The AP(R)-R Unit requires an AC-R Unit to
supply AC power.
An Attendant Add-On DCR-60-1 CONSOLE is available with 60 station,
outside line, and or function key assignments.
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Electra Elite IPK Terminal Feature Access, Single On/Off, or One-Touch
Keys
Keys are designated Feature Access, Single On/Off, or One-Touch
throughout this manual. The keys operate much the same, but various
limitations imposed on each type are described in this paragraph.
Feature Access Keys
Depending on the type, a Multiline Terminal can have 2, 8, 16, or 24
line keys. These highly-flexible keys can be used for station DSS/
BLF and Speed Dial.
Single On/Off Keys
Line keys may also be assigned as Single On/Off keys in System
Programming to toggle a feature on/off. This assignment has no
impact on the Feature Access keys, but the assigned features are
very specific. Call Forward All Call, Call Forward Busy/No
Answer, Scrolling (CID), headset, and DND are examples of features
available for Single On/Off keys.
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One-Touch Keys
One-Touch keys can perform the same function as Feature Access
keys. A Multiline Terminal has a fixed number of these keys. No
system assignment is necessary, and the number of keys ranges
from none to 16 depending on the terminal type.
Line/Feature
Access Keys
One-Touch Keys
Figure 1-1 Key Assignment Example
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Dterm Series i Terminals
The Dterm Series i Terminals (DTR telephones) offer a variety of colors,
display and non-display types and line sizes.
Terminals are available in black or white.
Two Terminal types: with LCD and without LCD. The large Liquid
Crystal Display (LCD) on the display terminals provides call status data
and programming information.
Line sizes include: 8-line, 16-line and 32-line.

2-line on the DTR-2DT-1.
Speakerphones with full handsfree operation and headset jacks are
standard (except on the DTR-2DT-1).
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All but the DTR-2DT-1 are compatible with the AD(A)-R, AP(A)-R,
AP(R)-R and CT(A)-R Unit adapters. The AP(R)-R Unit requires an
AC-R Unit to supply AC power. For Attendant Positions, an Attendant
Add-On DCR-60-1 CONSOLE is available with 60 station, outside line,
and or function key assignments. The DTR-2DT-1 has an internal
Analog Port without ringer.
Two-line terminal with two Flexible Line keys (each with 2-color LED),
nine function keys, built-in speakerphone, a large LED to indicate
incoming calls or messages, and an outgoing only Analog SLT Port
(AD[A]-R).
The Electra Elite IPK Single Line Terminals are offered in two variations
(DTR-1-1 and DTR-1HM-1). Both terminals come in black or white.
Both have DTMF and Pulse Dialing compatibility, and offer Flash and
Redial key functionality. The Electra Elite IPK Single Line Terminals
come standard with a Message Waiting Indicator that also functions as
an Incoming Call Indication. During a call, the receive audio level can
be increased three levels and decreased two levels from the default
setting (six volume level settings in all). The terminals offer four ring
volume settings (Off, Soft, Medium, and Loud), and three ring patterns
(Slow, Medium, and Fast). The DTR Single Line Terminals also have a
Data Port that functions similar to that of an AP(R)-R optional adapter,
and have a built-in wall mount adapter. The DTR-1HM-1 terminal has
eight programmable speed dial buttons (maximum 21 digits each). The
DTR-1HM-1 also has Hold and Monitor Function keys.
J
Electra Elite and Dterm Series E Terminals
The Electra Elite Terminals (DTU telephones) and Dterm Series E
terminals (DTP telephones) are available in a variety of colors, display and
non-display types and lines sizes.
Terminals are available in black or white.
Two terminal types: with LCD and without LCD. The large Liquid
Crystal Display (LCD) on the display terminals provides call status data
and programming information.
Line sizes include: 8-line, 16-line and 32-line.
Speakerphones with full handsfree operation and headset jacks are
standard.
The Dterm Handset Cordless terminal is a 16-button phone (display
only).
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An Attendant Add-On DCR-60-1 CONSOLE is available with 60 station,
outside line, and or function key assignments.
An SLT Adapter can be used in place of a digital terminal for connecting
Single Line Telephones, or similar devices.
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Wireless
PS II
External
Speakerphone
Message
External
Display Board
Speaker
ZT II
Least Cost Routing
Computer Telephony Integration
ElectraMail CTI (Unified Messaging)
Electra Elite Multiline Terminal (DTU)
Dterm Series E Multiline Terminal (DTP)
Automatic Call Distribution
PC Programming
Headset
Station Message Detail
Recording (SMDR)
Electra Elite IPK Multiline Terminals (DTH)
Dterm Series i Multiline Terminal (DTR)
Answering Machine
Facsimile
Single Line
Telephone
Attendant
Console
CO/PBX/Centrex/DID
/Tie/FT1/ISDN-BRI/ISDN-PRI
Voice over Internet
Protocol (VoIP) Trunks
Dterm ISDN EXTender Plus
(Telecommuting)
DtermCordless Lite II Terminal
and Base Unit
Dterm Headset Cordless
Dterm Handset Cordless
Dterm Cordless Lite
Dterm Analog Cordless
Dterm Cordless II
Figure 1-2 System Configuration Example
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SECTION 3
SYSTEM DESCRIPTION
The Electra Elite IPK uses a universal port concept. These ports support telephones,
outside lines and other circuits and devices. The assignment of ports is flexible, but
the system configuration determines the number of ETUs that can be installed. The
maximum number of devices that can be supported by the system are shown in Table
3-1 Maximum System Capacities for Station Interface ETUs on page 3-1, Table 3-2
Maximum System Capacities for Trunk Interface ETUs on page 3-8 , Table 3-3
Maximum System Capacities for Application Interface ETUs on page 3-15 , Table 3-4
KSU Power-Based ETU Quantity Limitations for Systems without EliteMail VP/CTI or
CTI ETU loaded with Q-Master application on page 3-19, and Table 3-5 KSU Power-
Based ETU Quantity Limitations for Systems with EliteMail VP/CTI or CTI ETU loaded
with Q-Master Application on page 3-20.
The universal port technique provides flexibility for meeting various customer
requirements by allowing a wide range of configurations.
Design Technologies
H
Non-blocking time division switching for Multiline Terminals
H
Stored program control
H
Distributed processing based on the use of microprocessors
Design Goals
H
Modular Growth
H
Universal Slots
H
Variety of Terminals
H
Ease of Operation
H
Networking Ability
H
Computer Telephony Integration
H
IP Converged Technology
The Electra Elite IPK system is a 32-bit microprocessor based, stored program
controlled, digital communication system using Pulse Code Modulation (PCM).
The system has central equipment cabinets and telephones located throughout the
installation site. The central equipment cabinets contain the Key Service Unit (KSU).
A maximum of three Electra Elite IPK KSUs can be installed to accommodate the
requirements of each customer.
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The KSUs are built for modular growth. The Electra Elite IPK KSUs are stacked
vertically for quick interconnection. Printed circuit boards, called Electronic Telephone
Units (ETUs), provide common control and interface to equipment that is external to
the KSUs.
Interface ETUs are installed in the KSU to support the various telephones, outside
lines, and other devices or features. The same ETUs are used for both the basic and
expanded port packages.
The universal slot design minimizes the hardware required for a system and provides
greater flexibility in the number and types of devices that can be installed. Refer to
Figure 1-3 ETU Slot Design.
Figure 1-3 ETU Slot Design
The Electra Elite IPK KSU contains an application (AP) slot, a CPU/EXP ETU slot,
and 8 interface slots. A power supply and battery backup area complete the KSU.
The Electra Elite IPK system allows connection of a variety of telephones. The
different needs of the customer may require various types of telephones.
The Elite IPK (DTH), Dterm Series i (DTR), Electra Elite (DTU), and Dterm Series E
(DTP) telephones are briefly described below.
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DTH/ITH Multiline Terminals (Elite IPK)
H
8-line terminal without display, DTH-8-1 TEL
H
8-line terminal with display, DTH-8D-1 TEL or ITH-8D-2/3 TEL
H
16-line terminal without display, DTH-16-1 TEL
H
16-line terminal with display, DTH-16D-1 TEL or ITH-16D-2/3 TEL
H
16-line terminal with display and 16 programmable One-Touch keys,
DTH-32D-1 TEL
H
16-line terminal with display, DTH-16LD-1 TEL. This telephone is equipped with
two additional LCDs. These can be programmed to identify the line key
designations.
DTR Multiline Terminals (Dterm Series i)
H
2-line terminal without display, DTR-2DT-1 TEL
H
4-line display, DTR-4D-1 TEL
H
8-line terminal without display, DTR-8-1 TEL
H
8-line terminal with display, DTR-8D-1 TEL
H
16-line terminal without display, DTR-16-1 TEL
H
16-line terminal with display, DTR-16D-1 TEL
H
16-line terminal with display and 16 programmable One-Touch keys,
DTR-32D-1 TEL
H
Attendant Console, DCR-60-1 console
Comparison of DTH/ITH/DTR and DTP/DTU Terminals
H
DTR-1-1 Single Line Telephone has 6-level receive volume control, 4-level ring
volume control, and 3-tone ring pitch. DTP-1-1 has only 3-level receive volume
control, and 2-level ring volume control.
H
DTR-1HM-1 Single Line Hotel-Motel Telephone has 6-level receive volume
control, 4-level ring volume control, 3-tone ring pitch, and monitor dialing.
DTP-1HM-1 has only 3-level receive volume control, and 2-level ring volume
control.
H
DTR-2DT-1 has one more function key (nine) than DTP-2DT-1 and an outgoing
only Analog SLT port.
H
DTH-8-1/DTR-8-1, DTH-8D-1/ITH-8D-2/DTR-8D-1 [with three additional fixed
keys for message (MSG) microphone (MIC), and directory (DIR)], DTP-8-1,
DTU-8-1, DTP-8D-1, and DTU-8D-2 have the same line capacity.
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H
DTH-16D-1/ITH-16D-2/DTR-16D-1, DTP-16D-1, DTU-16D-2 [with three
additional fixed keys for message (MSG) microphone (MIC), and directory
(DIR)], and DTP-16HC-1 have the same line capacity.
H
DTH-32D-1/DTR-32D-1 [with three additional fixed keys for message (MSG)
microphone (MIC), and directory (DIR)], DTP-32D-1, and DTU-32D-2 have the
same line capacity.
H
DTP terminal supports handset cordless, DTP-16HC-1 model
H
DTH/ITH/DTR terminals are compatible with AD(A)-R, AP(A)-R, AP(R)-R, or
CT(A)-R Unit adapters. DTP/DTU terminals except for DTP-2DT-1, and
DTP-16HC-1, or cordless terminals are compatible with ADA-U, APA-U, APR-U,
CTA-U, CTU(S)-U, or HFU-U.
DTP or DTU Terminals
H
2-line Multiline Terminal without display, DTP-2DT-1 TEL
H
8-line Multiline Terminal without display, DTP-8-1 or DTU-8-1 TEL
H
8-line Multiline Terminal with display, DTP-8D-1 or DTU-8D-2 TEL
H
16-line Handset Cordless Terminal, DTP-16HC-1 TEL
H
16-line Multiline Terminal without display, DTP-16-1 or DTU-16-1TEL
H
16-line Multiline Terminal with display DTP-16D-1 or DTU-16D-2 TEL
H
16-line Multiline Terminal without display and 16 programmable One-Touch keys
DTP-32-1 or DTU-32-1 TEL
H
16-line Multiline Terminal with display and 16 programmable One-Touch keys
DTP-32D-1 or DTU-32D-2 TEL
H
Attendant Console DCU-60-1 Console
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DTR-2DT-1 TEL
DTR-4D-1 TEL
2-Line Non-display
4-Line Display
DTH-8-1 TEL / DTR-8-1 TEL
8-Line Non-display
DTH-8D-1/ITH-8D-2/3/DTR-8D-1 TEL
8-Line Display
DTH-16D-1/ITH-16D-2/3/ DTR-16D-1
DTH-16-1 TEL / DTR-16-1 TEL
TEL
16-Line Non-display
16-Line Display
Figure 1-4 Elite IPK (DTH/ITH) / Dterm Series i (DTR) Multiline Terminals
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DTH-16LD-1 TEL / DTR-16LD-1 TEL
DTH-32D-1 TEL / DTR-32D-1 TEL
3 Displays
16-Line Display with 16 Programmable One-Touch Keys
Figure 1-4 Elite IPK (DTH/ITH) / Dterm Series i (DTR) Multiline Terminals (continued)
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DTP-2DT-1 TEL
DTU-8-1 TEL
2-Line Non-display
8-Line Non-display
DTU-8D-2 TEL
DTU-16-1 TEL
8-Line Display
16-Line Display
Figure 1-5 Electra Elite Multiline Terminals
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DTU-16D-2 TEL
DTU-32-1 TEL
16-Line Display
16-Line Non-display with
16 Programmable One-Touch Keys
DTU-32D-2 TEL
16-Line Display with 16 Programmable
One-Touch Keys
Figure 1-5 Electra Elite Multiline Terminals (continued)
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DTR-1-1 TEL
DTR-1HM-1 TEL
Figure 1-6 DTR Single Line Telephones
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DCR-60-1 Console
DCR-60-1 Console
(Dterm Series i / Electra Elite IPK)
(Electra Elite IPK)
Figure 1-7 Attendant Consoles

DTU-4R-1 TEL
Figure 1-8 Dterm Cordless Lite Terminal
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DTR-4R-1 TEL
Figure 1-9 Dterm Cordless II Terminal
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DTH-4R-1 Handset
Figure 1-10 Dterm Cordless Lite II Terminal
Dterm Cordless Lite II Terminal Controls
1 Headset Jack
5 Numeric Key Pad
9 CONF (Conference) Key
13 F3
2 LCD Message Display
6 F2
10 TRANSFER Key
14 F4
3 HOLD Key
7 F1
11 CH (Channel) Key
15 Ring/Vol Key
12 REDIAL or
4 TALK Key
8 Microphone
Desk/Cordless Softkey
16 MUTE Key
Switch Key
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17
18
19
20
21 22 23
17. Line Out
21. Power
18. Line In
22. Desk LED
19. Cordless
23. Desk
20. Cordless LED
Figure 1-11 Dterm Cordless Lite II Base Unit
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DTP-16HC-1 TEL
Figure 1-12 Dterm Handset Cordless Terminal

Figure 1-13 Dterm PS II
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Figure 1-14 Dterm PS III
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DTR-1R-1 TEL
Figure 1-15 Dterm Analog Cordless Terminal
Figure 1-16 Dterm Headset Cordless
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Figure 1-17 Zone Transceiver (ZT II)
Cutout
LIN
DC IN
FG (Frame Ground)
DBM(B)-U( ) Box
Figure 1-18 DBM(B)-U( ) Message Display Board
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Cutout
DBM(E)-U( ) Box
Figure 1-19 DBM(E)-U( ) Message Display Board
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Chapter 2
Features

Features
Chapter 2
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SECTION 1
FEATURES LIST
The following features are available in the Electra Elite IPK system.
- A -
A-22
Automatic Hold
A-1
Account Code Entry
A-23
Automatic Number Indication on T1
A-2
Account Code Forced/Verified/Unverified A-24
Automatic Redial
A-3
Add-On Conference
A-25
Automatic Release
A-4
All Call Page
A-26
Automatic Route Selection
A-5
Alphanumeric Display
A-27
Automatic Trunk-to-Trunk Transfer
A-6
Analog Line Extender (Dterm Analog EXT)
- B -
A-7
Ancillary Device Connection
B-1
Background Music Over External Speakers
A-8
Answer Hold
B-2
Background Music Multiline Speaker
A-9
Answer Key
B-3
Barge-In
A-10
Assigned Night Answer
B-4
Battery Backup System Memory
A-11
Attendant Add-On Console
B-5
Battery Backup System Power
A-12
Attendant Camp-On
B-6
Busy Lamp Field on Multiline Terminals
A-13
Attendant Positions
- C -
A-14
Attendant Station Outgoing Lockout
C-1
Call Alert Notification
A-15
Attendant Transfer
C-2
Call Appearance Keys
A-16
Authorization Code
C-3
Call Arrival Keys
A-17
Automated Attendant
C-4
Callback Request
A-18
Automatic Answer with Delay Message
C-5
Caller ID Indication (Analog Trunks)
A-19
Automatic Callback
C-6
Caller ID Call Return
A-20
Automatic Call Distribution
C-7
Call Forward All Call
A-21
Automatic Day/Night Mode Switching
C-8
Call Forward Busy/No Answer
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C-9
Call Forward Centrex
D-14
Distinctive Ringing
C-10
Call Forward Display
D-15
Do Not Disturb
C-11
Call Forward Off-Premise
D-16
Door Lock Release Relays
C-12
Call Forward Split
D-17
Door/Monitor Telephone
C-13
Call Monitoring
D-18
DP to DTMF Switching
C-14
Call Park System
D-19
Drop Key
C-15
Call Pickup Direct
D-20
Dterm Analog Cordless Terminal
C-16
Call Pickup Group
D-21
Dterm Cordless II Terminal
C-17
Cascade CPU
D-22
Dterm Cordless Lite II Terminal
C-18
Centralized Voice Mail (With E&M Tie
D-23
Dterm Handset Cordless
Lines)
C-19
Class of Service
D-24
Dterm IP Gateway System
C-20
Clock/Calendar Display
- E -
C-21
Code Restriction
E-1
Elapsed Call Time
C-22
CO/PBX, Tie Line Digit Restriction
E-2
Electra Elite IPK Terminals
C-23
CO Message Waiting Indication
E-3
Electra Elite IPK Terminal Migration
C-24
Computer Telephony Integration
E-4
Electra Professional Terminal Migration
C-25
Consecutive Speed Dial
E-5
Electronic Volume Control
C-26
Cordless Telephone Connection
E-6
E&M Tie Lines (4-Wire)
C-27
Customized Message
E-7
Elite ACD Plus
- D -
E-8
Elite CallAnalyst
D-1
Data Line Security
E-9
ElteApps Interactive Voice Response
D-2
Delay Announcement
E-10
EliteApps PC Attendant
D-3
Delayed Ringing
E-11
Elite Q-Master
D-4
Dialed Number Indication Service
E-12
Emergency 911 Cut Through
D-5
Dial 0 for Attendant
E-13
Enhanced 911
D-6
Digit Insertion
E-14
Equal Access Accommodation
D-7
Digital Line Extender (Dterm ISDN
E-15
External Tone Ringer
EXTender Plus)
D-8
Digital Voice Mail
E-16
External Zone Paging (Meet-Me)
D-9
Direct Inward Dialing
- F -
D-10
Direct Inward System Access (DISA)
F-1
Facsimile CO Branch Connection
D-11
Direct Inward Termination
F-2
Feature Access User Programmable
D-12
Direct Paging Access
F-3
Flexible Line Assignment
D-13
Direct Station Selection
F-4
Flexible Numbering Plan
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F-5
Flexible Ringing Assignment
L-2
Last Number Redial
F-6
Flexible Timeouts
L-3
Least Cost Routing
F-7
Full Duplex Handsfree
L-4
Live Monitoring
F-8
Full Handsfree Operation
L-5
Live Record
- G -
L-6
Loop Start Trunks
G-1
General Purpose Relay
- M -
G-2
Ground Start Trunks
M-1
Message Display Board
G-3
Group Listening
M-2
Message Waiting
- H -
M-3
Microphone Control
H-1
Handset Mute
M-4
Multiline Conference Bridge
H-2
Handsfree Answerback
M-5
Multilingual LCD Indication
H-3
Handsfree Dialing and Monitoring
M-6
Multiple Trunk Groups
H-4
Headset Connection (Built In)
M-7
Music on Hold
H-5
Hold With Recall (Exclusive and
- N -
Non-Exclusive)
H-6
Hot Key Pad
N-1
NEC Elite PC Assistant
H-7
Hot Line
N-2
Nesting Dial
H8
Howler Tone Service
N-3
Night Call Pickup
- I -
N-4
Night Chime
I-1
I-Hold Indication
N-5
Night Transfer
I-2
Incoming Call Identification
- O -
I-3
Incoming Trunk Name or Number Display
O-1
Off-Hook Ringing
I-4
Internal Hub
O-2
Off-Premise Extension
I-5
Internal Voice/Tone Signaling
O-3
One-Touch Feature Access
I-6
Internal Zone Paging (Meet-Me)
- P -
I-7
IP CPU & Media Gateway
P-1
PC Programming
I-8
IP Station (MEGACO)
P-2
Pooled Line (Outgoing)
I-9
ISDN-BRI Trunk Connections
P-3
Power Failure Transfer
I-10
ISDN-PRI Trunk Connections
P-4
Preset Dialing
I-11
I-Use Indication
P-5
Prime Line Assignment
- K -
P-6
Privacy on All Calls
K-1
Key-Common Channel Interoffice Signaling P-7
Privacy Release
K-2
Key Function/Multifunction Registration
P-8
Private Lines
- L -
P-9
Programming from Multiline Terminal
L-1
Large LED Indication
P-10
Pushbutton Dial DTMF or DP
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- Q -
- S - (continued)
Q-1
Quick Transfer to Voice Mail
S-20
Station Relocation
S-21
Station Transfer
- R -
S-22
Step Call
R-1
Recall Key
S-23
Store and Repeat
R-2
Recall with Station Identification
S-24
Stored Hookflash
R-3
Redial Key
S-25
Synchronous Ringing
R-4
Remote Programming
S-26
System Data Up/Down Load
R-5
Resident System Program
- T-
R-6
Restriction (Outgoing)
T-1
T1 Connection
R-7
Ring Tone Variation
T-2
Tandem Switching of 4-Wire E&M Tie Lines
R-8
Ringing Line Preference
T-3
Tenant Service
R-9
Route Advance Block
T-4
Three-Minute Reminder
T-5
Tone Override
- S -
T-6
Trunk Queuing
S-1
Save and Repeat
T-7
Trunk-to-Trunk Transfer
S-2
Scrolling Directories
T-8
Two-Color LEDs
S-3
Secondary Incoming Extension
U
S-4
Seized Trunk Name/Number Display
U-1
Unified Messaging
S-5
Simplified Call Distribution
U-2
Unified Messaging EliteMail CTI-LX Lite
S-6
Single Point of Entry (SPE)
U-3
Uniform Call Distribution (UCD)
S-7
Single Line Telephone Access
U-4
Uniform Numbering Network
S-8
SLT Adapter
U-5
Universal Slots
S-9
SLT Timed Alarm
U-6
Unsupervised Conference
S-10
Softkeys
U-7
User Programming Ability
S-11
Speed Dial Station
- V -
S-12
Speed Dial Stored Characters
V-1
Voice Mail Integration (Analog)
S-13
Speed Dial System
V-2
Voice Mail Message Indication on Line Keys
S-14
Station Add-On Console
V-3
Voice Over Internet Protocol
S-15
Station Camp-On
V-4
Voice Over Split
S-16
Station Hunt
V-5
Voice Prompt
S-17
Station Message Detail Recording
- W-
S-18
Station Name Assignment User
W-1
Wireless
Programmable
S-19
Station Outgoing Lockout
W-2
Wireless DECT
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SECTION 2
FEATURES DESCRIPTIONS
A-1
ACCOUNT CODE ENTRY
Account Code Entry allows assignment of Account Codes with up to 16
digits. Account Codes are incorporated in the call records generated by
Station Message Detail Recording (SMDR) and provide a reference for
billing.
When 5-, 6-, or 7-digit station numbers are used (R2000 or higher), only the
last four digits of the extension number are printed by SMDR.
A-2
ACCOUNT CODE FORCED/VERIFIED/UNVERIFIED
Account Code Forced/Verified forces selected station users to dial an
Access Code and a verified Account Code before making an outgoing call.
The outgoing call is processed only after the dialed Account Code is verified.
Account Code Forced/Unverified forces selected station users to dial an
Access Code and an unverified Account Code before making an outgoing
call. The outgoing call is processed only after the unverified Account Code is
dialed.
This feature allows a system administrator to control unauthorized outgoing
calls. The Forced/Verified/Unverified Account Code is part of the Station
Message Detail Recording (SMDR) call record. A Forced/Verified Account
Code has a maximum of 13 digits.
When 5-, 6-, or 7-digit station numbers are used (R2000 or higher), only the
last four digits of the extension number are printed by SMDR.
A-3
ADD-ON CONFERENCE
Add-On Conference allows a conference call with a total of four parties with
various combinations of outside lines and stations. This increases efficiency
by allowing multiple parties to enter a conversation.
System Software supports up to 16, 4-party conferences with no more than
two outside lines per conference.
When 5-, 6-, or 7-digit station numbers are used (R2000 or higher), only the
last four digits of the extension number are displayed during an Add-On
Conference call.
With R2000 or higher, an SLT or PSII user can perform a 1 terminal to 2
outside parties conference call.
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A-4
ALL CALL PAGE
All Call Page allows simultaneous paging (internal and external) of all idle
Multiline Terminals in a zone over each built-in speaker and over all external
paging speakers. This enables a person within hearing distance of a
Multiline Terminal or external speaker to respond to the paging call.
A-5
ALPHANUMERIC DISPLAY
Each Electra Elite IPK, Dterm Series E, or Dterm Series i Display Multiline
Terminal has a 24-character by 3-line Liquid Crystal Display (LCD). These
displays provide information such as: date/time, elapsed call time on outside
calls, digits dialed, internal calling party number, Customized Message,
Speed Dial entries or softkeys.
A-6
ANALOG LINE EXTENDER (Dterm Analog EXT)
The Dterm Analog EXT allows a user with an NEC Multiline Telephone to
make or receive calls from a remote location while maintaining a station
appearance from the office KTS.
When 5-, 6-, or 7-digit station numbers are used (R2000 or higher), this
feature is unavailable.
A-7
ANCILLARY DEVICE CONNECTION
Ancillary Device Connection allows installation of selected peripheral
(ancillary) devices to a Multiline Terminal. This feature enhances peripheral
device objectives.
An Electra Elite IPK Terminal user can accomplish this by using the AP(R)-R
Unit (Analog Port Adapter with Ringer) or AP(A)-R Unit (Analog Port Adapter
without Ringer) for analog telephone devices, or installing the AD(A)-R Unit
to connect devices such as tape recorders.
The AP(A)-R/AP(R)-R Unit is the interface for installing a Single Line
Telephone, Modem, Credit Card Reader, Wireless Headset, NEC
Voicepoint/Voicepoint Plus Conferencing unit or other compatible analog
device.
A-8
ANSWER HOLD
Answer Hold allows a Multiline Terminal user to press the flashing Answer
key to answer an incoming ringing call. When the Multiline Terminal user is
already answering a call, the first call is automatically placed on Non-
Exclusive Hold when the second call is answered. Answer Hold is
particularly useful at Attendant Positions or other central answering
positions. Using the Answer key speeds call handling, and Answer Hold
prevents accidental call dropping.
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A-9
ANSWER KEY
Multiline Terminals have an Answer key with an LED that flashes when the
Multiline Terminal user receives an incoming CO/PBX, Tie/DID transfer, or
CO/PBX transfer call ringing in the same tenant group. When multiple calls
are received, the Answer key is used to pick up calls. The Answer key
continues flashing until the last unanswered call is answered. Press the
Answer key during a call to hold the current call and allow the next call to be
answered.
A-10
ASSIGNED NIGHT ANSWER
Assigned Night Answer (ANA) is a Direct Inward Termination programmed to
ring directly at a selected station when the system or tenant is in Night Mode.
This assignment operates independently from the DIT (Day Mode) ringing
assignment.
A-11
ATTENDANT ADD-ON CONSOLE
The Attendant Add-On Console functions with a Multiline Terminal
programmed as an Attendant. This console provides access to a maximum
of 48 stations and/or outside lines. The Busy Lamp Field status is shown by
a red LED for each station or trunk. Trunks can include CO/PBX, ISDN, DID,
E&M Tie Lines, and FT1 lines. The Attendant Add-On Console also has 12
function keys that can be used for attendant messaging, paging access, or
other undefined functions.
With R2000 or higher, Digital Voice Mail integrated functions can be
assigned to keys on the Attendant Console, but when 5-, 6-, or 7-digit station
numbers are used (R2000 or higher), Digital Voice Mail integrated functions
are not supported.
A-12
ATTENDANT CAMP-ON
Attendant Camp-On, used at an Attendant Position with an Attendant
Add-On Console, allows a call to be transferred to a busy station. Press the
Transfer key on the Attendant Add-On Console to send the Camp-On tone to
the busy station. When the station receives the camp-on tone, the call rings
and can be answered. A camp-on call that is not answered in a programmed
time recalls to the Attendant Position.
A-13
ATTENDANT POSITIONS
Any number of stations can be designated an Attendant Position. These
stations have access to distinct Attendant-type features. Two Attendant
Positions can support two Attendant Add-On Consoles each. Programming
for Attendant features such as setting Night Mode and System Speed Dial
memory apply.
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A-14
ATTENDANT STATION OUTGOING LOCKOUT
Attendant Station Outgoing Lockout allows an Attendant Position with an
Attendant Add-On Console to set a predetermined Code Restriction Class
Assignment at any station assigned on the Attendant Add-On Console. This
allows an Attendant to set/reset a restriction to allow/deny an outgoing call.
A-15
ATTENDANT TRANSFER
Attendant Transfer permits efficient call transfers in the system using an
Attendant Multiline Terminal equipped with one to four Attendant Add-On
Console(s). Transferred calls can be voice announced, camped-on (when
the station is busy), or directly transferred to ring at stations. After a
programmed time, All unanswered transferred calls return to the Attendant
with distinct audible and visual indications.
A-16
AUTHORIZATION CODE
Authorization Code permits a station to dial outside numbers that would
otherwise be restricted. When an access code plus Authorization Code is
dialed, the station code restriction class temporarily changes to allow calls
when permitted by a new code restriction class.
The Authorization Code can be verified or unverified based on class of
service and is assigned in the Forced/Verified Account Code table (these
share the same table).
The Authorization/Account Code is part of the Station Message Detail
Recording (SMDR) call record.
When 5-, 6-, or 7-digit station numbers are used (R2000 or higher), only the
last four digits of the extension number are printed by SMDR.
A-17
AUTOMATED ATTENDANT
The Automated Attendant answers incoming CO/PBX calls and sends a
greeting message to calling parties. When the caller enters a station number
or a 1- or 2-digit number from the dial pad, as instructed in the greeting
message, the Automated Attendant transfers the call to a designated station
or Station Hunt group. The Automated Attendant can be set to provide eight
automated message levels.
Incoming DID calls can be answered by the Automated Attendant.
A-18
AUTOMATIC ANSWER WITH DELAY MESSAGE
Automatic Answer with Delay Message answers incoming CO/PBX calls and
plays a specified message to the outside caller while still ringing designated
stations. Up to two messages can be played to the outside caller. The
message(s) played are the same as the Automated Attendant message(s).
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A-19
AUTOMATIC CALLBACK
After receiving a call waiting tone from a busy station, a user can set
Automatic Callback when allowed in Class of Service (Station). When both
stations are idle, the system signals the Automatic Callback originator first
and, after the originator answers, signals the other station.
A-20
AUTOMATIC CALL DISTRIBUTION
Automatic Call Distribution (ACD) forwards any incoming trunk call (DIT,
ANA, DID, or CO Ring Transfer) to a selected ACD Group of Agents. An
incoming call is distributed to the ACD Group Agent that has been idle the
longest. The ACD feature has four distinct parts: Call Distribution, Agents
and Supervisor Function, Status screens and Management Information
System (MIS) reports, and Delay Announcement.
A Real Time Display (RTD) feature (R1500 or higher) has been added that
provides real time queue and agent information to the agent desktop and
serves as a cost effective alternative to expensive wall displays. Text
messages can be sent to agents or groups of agents. Elite Stat Plus
Software Suite V 1.1.1 or higher is required to support RTD.
When 5-, 6-, or 7-digit station numbers are used (R2000 or higher), this
feature is unavailable.
A-21
AUTOMATIC DAY/NIGHT MODE SWITCHING
Automatic Day/Night Mode switching programs the system to switch
automatically in or out of the Night Mode at a programmed time. This
eliminates the daily need to manually set/reset the Night Mode. After a
programmed time, the system automatically switches back to Day Mode.
A-22
AUTOMATIC HOLD
Automatic Hold works when an Attendant at an Attendant Add-On Console
presses a DSS key programmed for station or page access during an outside
call or when a Multiline Terminal user, engaged in an outside call, presses a
Feature Access key or One-Touch key programmed for Direct Station
Selection or Direct Paging Access. This feature reduces the risk of
accidentally disconnecting a call and simplifies access to various features by
reducing the required operational steps.
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A-23
AUTOMATIC NUMBER INDICATION ON T1
T1 ANI displays the calling party telephone number on the LCD of the
Multiline Terminal for incoming trunk calls. ANI information follows the call to
where it is transferred.
Historically ANI has been a feature of long-distance carriers typically
provided on T1 circuits. The Electra Elite IPK system supports ANI on
T1-FGD (Feature Group D) trunks. This feature is functionally the same as
Caller ID.
With R1700 or higher, and with the MIFM-U10 ETU with KMM(1.0)U
installed or MIFM-U20 ETU with KMM-U20 installed (R3000 or higher),
Caller ID information can be displayed for the last 50 incoming calls using
the Directory key or a Caller ID Scroll key when it is assigned.
A-24
AUTOMATIC REDIAL
Automatic Redial simplifies repetitive dialing to a busy or unanswered
outgoing call. After a busy tone or no answer is received during a CO/PBX
call, the system periodically redials the party number while the station user
monitors the call for completion.
A-25
AUTOMATIC RELEASE
Automatic Release drops the line circuit when an outside party abandons the
call. For this feature to work with Loop Start Trunks, the CO/PBX providing
the outside line must provide a timed disconnect signal. Automatic release is
normally provided on Ground Start, DID, ISDN, and Tie Line Trunks.
A-26
AUTOMATIC ROUTE SELECTION
Automatic Route Selection (ARS) allows an outgoing line to be seized using
a Trunk Group or Route Advance Block (RAB) for each number dialed by the
user. The ARS feature allows more efficient use of the trunks connected to
the system.
A-27
AUTOMATIC TRUNK-TO-TRUNK TRANSFER
Automatic Trunk-to-Trunk Transfer allows an incoming CO/PBX call to be
automatically dialed out of the system over another outside line to a
programmed telephone number. This is especially useful for forwarding calls
to an answering service during nonbusiness hours (i.e., nights, weekends, or
holidays).
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B-1
BACKGROUND MUSIC OVER EXTERNAL SPEAKERS
Background music over external speakers is integrated with the three-zone
paging system provided by the ECR-U( ) ETU. The connection does not
require an external relay system. When a zone (or all zones) is connected to
paging, the paging system BGM is turned off automatically.
B-2
BACKGROUND MUSIC MULTILINE SPEAKER
Music on hold provides station background music through the station
speaker when the station is idle. A loop-start COI port can be used as an
alternate background music source when a Valcom V-9941A unit, or
equivalent, is provided.
B-3
BARGE-IN
Barge-In allows selected Multiline Terminal users in the system to override
another station user conversation with or without an audible alert to that
station user. The alert tone is programmable.
With R1700 or higher, Memory Block 1-1-76 (Barge-In Alert Tone
Assignment) controls the Conf LED to light or not light at the station barged
into. Prior to this, the Conf LED was always on at the barged-into station.
B-4
BATTERY BACKUP - SYSTEM MEMORY
A battery is provided on the CPUI( )-U( ) ETU for the Electra Elite IPK system
to retain System Program Memory when power fails. When fully charged, the
battery maintains backup power for approximately 21 days. System Data,
Speed Dial Memories, and Clock/Calendar functions are protected by the
backup battery. After power is restored, the system returns to normal
operation.
B-5
BATTERY BACKUP - SYSTEM POWER
A built-in battery provides complete system operating power for
approximately 30 minutes during commercial power outages. When optional
(locally provided) batteries are connected and fully charged, full system
operation can be maintained for an extended time. Actual time depends on
system configuration, traffic conditions, and the capacity of the batteries.
B-6
BUSY LAMP FIELD ON MULTILINE TERMINALS
The Busy Lamp Field (BLF) indicates station status using LEDs. The
applicable LED is on for Feature Access keys and One-Touch keys that are
programmed for Direct Station Selection (DSS). This allows Multiline
Terminal users to determine at a glance that a station is in use.
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C-1
CALL ALERT NOTIFICATION
Call Alert Notification allows a station user to receive an alert tone, flashing
ICM, Large LED, and LCD identification during an incoming call while the
user station is busy. This allows the station user to put the current call on
hold to answer a second call to increase call handling. This feature works
with Call Forward Busy/No Answer so the second incoming call is queued
to the station for eight seconds (default) before it is forwarded.
C-2
CALL APPEARANCE KEYS
Call Appearance (CAP) keys automatically place an outside call on a Call
Appearance key when the system is operated as a hybrid (Multifunction)
system. These keys can be assigned on any Multiline Terminal or the same
key can appear on multiple terminals. This feature allows efficient call
handling when numerous CO calls are received and a limited number of CO
line key appearances are available. These keys are often called CO loop
keys.
C-3
CALL ARRIVAL KEYS
Call Arrival (CAR) keys are available software extensions as part of 120
station numbers on the Expanded Port Package. The Basic Port Package
provides 32 station numbers (24 can be shared CAR ports) and 40 dedicated
CAR ports. A CAR extension assigned to a line key, can appear and ring on
an individual station or multiple stations. When a call is directed to a CAR,
any station with the CAR can answer. This ensures that every call to that
group is answered promptly. Multiline Terminals may have several CAR
extension appearances depending on the application.
C-4
CALLBACK REQUEST
A Callback Request can be set at any Multiline Terminal to notify the user
that another station wants a call returned. The Multiline Terminal user can
receive a maximum of three Callback Requests from other station users.
Non-display Multiline Terminal users receive a Feature LED indication when
a Callback Request is set. Single Line Telephone users can set but not
receive a Callback Request.
When 5-, 6-, or 7-digit station numbers are used (R2000 or higher), only two
Callback Requests can be set at a Multiline Terminal.
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C-5
CALLER ID INDICATION (ANALOG TRUNKS)
Analog Caller ID can display the calling party name and telephone number or
name on the LCD of the Multiline Terminal for incoming calls. For normal
incoming calls (Day or Night Ring Assignment), up to 16 Multiline Display
Terminals can display the Caller ID for the incoming analog trunk. For Direct
Inward Termination (DIT) calls, the Caller ID information is displayed at the
terminating station. After the CO call is answered, the Caller ID information
follows when the call is transferred.
When the MIFM-U10 ETU has the KMM(1.0)U installed or the MIFM-U20
has the KMM-U20 installed (R3000 or higher), the Caller ID information can
be displayed for the last 50 incoming calls by using the Caller ID Scroll key,
when assigned.
MIFM-U( ) firmware V5.00 is required for 50 Caller ID scroll buffers. With
lower-level firmware, 10 Caller ID scroll buffers are provided.
With R1700 or higher, all stations can display Caller ID or ANI information
during incoming calls. Prior to this, only 16 stations could display Caller ID or
ANI information during an incoming day or night ring assigned call.
With R2000 or higher, incoming calls to SIE keys display Caller ID on a
Multiline Terminal.
C-6
CALLER ID CALL RETURN
The Caller ID Call Return feature allows the voice mail system to use Caller
ID information captured with the message to call and connect the person that
left the message with the voice mail user that is checking messages. After
the call is ended by either party, the voice mail user returns to checking
messages.
FMS Voice Mail System Software Q revision 05931 database version 6.68 or
higher is required.
VMS Voice Mail System Software Q revision 00931 database version 6.68 or
higher is required.
When 5-, 6-, or 7-digit station numbers are used (R2000 or higher), this
feature is unavailable.
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C-7
CALL FORWARD ALL CALL
Call Forward All Call forwards all calls directed to one station to another
station, Voice Mail system, or to the Attendant. This permits more efficient
call processing by allowing a station to be left unattended and have calls
answered at another location. Call Forward All Call can be set or canceled
at the destination station. Attendant Positions can be used to cancel Call
Forward All Call system-wide.
With R2000 or higher, System Administration Terminal (SAT) software
allows Call Forward settings to be assigned and saved as part of the site
database.
C-8
CALL FORWARD BUSY/NO ANSWER
Call Forward Busy/No Answer forwards calls directed to one station, to
another station, Voice Mail system, or to the Attendant Position for Busy or
Ring No Answer. This permits more efficient call processing by allowing
calls to be routed to another station or to the Attendant Position.
With R2000 or higher, System Administration Terminal (SAT) software
allows Call Forward settings to be assigned and saved as part of the site
database.
C-9
CALL FORWARD CENTREX
The Call Forward Split for Centrex feature allows a station to forward an
incoming Centrex CO call to an outside location using the same Centrex CO
line to free the line for additional use.
With R2000 or higher, System Administration Terminal (SAT) software
allows Call Forward settings to be assigned and saved as part of the site
database.
C-10
CALL FORWARD DISPLAY
When a call is forwarded from one Multiline Terminal to another, the
forwarding indication and forward station number are shown on the Multiline
Terminal display.
With R2000 or higher, System Administration Terminal (SAT) software
allows Call Forward settings to be assigned and saved as part of the site
database.
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C-11
CALL FORWARD OFF-PREMISE
Call Forward Off-Premise allows a station to forward an internal or outside
call to an off-premise destination, using various trunk types in the
Electra Elite IPK system.
With R2000 or higher, System Administration Terminal (SAT) software
allows Call Forward settings to be assigned and saved as part of the site
database.
C-12
CALL FORWARD SPLIT
The Call Forward Split feature allows a station to forward internal or
external calls to different locations, such as Voice Mail, Off Site, Attendant
position or another station. Split forwarding is allowed for All Call, Busy, or
Ring/No Answer to provide more efficient call processing.
With R2000 or higher, System Administration Terminal (SAT) software
allows Call Forward settings to be assigned and saved as part of the site
database.
C-13
CALL MONITORING
This feature allows selected Multiline Terminal users to monitor another user
conversation with or without an audible alert tone to that station user. The
alert tone is programmable. With silent monitoring (no tone) no indication is
provided to the monitored station or the outside party.
R2000 or higher is required.
C-14
CALL PARK SYSTEM
Call Park System allows the user to place a call in one of 10 common Call
Park locations from any station in the system. This feature allows the call to
be removed from the station and frees that station to answer other calls. The
call can be retrieved from System Call Park at any station in the system.
With R4000 or higher, 40 common Call Park System locations can be
supported, and the System Call Park keys can retrieve Caller ID information
for a parked call.
C-15
CALL PICKUP DIRECT
Call Pickup Direct allows station users to answer any call directed at another
station. This permits efficient handling of calls that are directed to unattended
stations.
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C-16
CALL PICKUP GROUP
A Station user can answer a call intended for another station either in the
same programmed Call Pickup group (Tenant Assignment) or another
Tenant Group, depending on the Call Pickup Access Code used. Incoming
ringing outside calls to a station can be answered by any station in the same
Call Pickup group or by stations in other Tenant groups. The system can be
subdivided into 48 separate Tenant groups, each with its own outside line
assignments.
C-17
CASCADE CPU
This feature provides a cost-effective means to increase the size of a system
by connecting multiple systems using the EXPT(2)-U( ) ETU that allows the
functionality of two DTI-U( ) ETUs in one ETU. The feature compatibility
between the linked systems using the EXPT(2)-U( ) ETU is the same as an
Electra Elite IPK linked to another Electra Elite IPK using K-CCIS.
R1700 or higher is required.
C-18
CENTRALIZED VOICE MAIL (With E & M TIE LINES)
Centralized Voice Mail allows two or more systems that are connected by
Analog or Digital T1 Lines to share one Voice Mail (VM) system. This feature
allows VM Box access from Intercom (ICM)/CO/Automated Attendant, VM
message LED indication, or Call forward Off-Premise to a VM port. The
Electra Elite IPK system communicates Message Waiting (MW) LED,
Mailbox and other information using DTMF Signaling between two Electra
Elite IPK systems.
When 5-, 6-, or 7-digit station numbers are used (R2000 or higher), this
feature is unavailable.
C-19
CLASS OF SERVICE
Class of Service assigns and controls access to features. Various Class of
Service combinations can be programmed. Stations are then assigned
according to the features they can access.
C-20
CLOCK/CALENDAR DISPLAY
The Clock/Calendar Display is available on Multiline Display Terminals. This
feature displays the time and day of week on the LCD and is programmable
from the first two station ports in the system.
The system can automatically adjust the clock for Daylight Savings Time.
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C-21
CODE RESTRICTION
Code Restriction for outgoing calls is based on the first eight digits dialed.
Code Restriction denies outside calls based on number dialed over a trunk
group and accommodates equal access to Other Common Carriers (OCCs)
and CO Feature Codes. This eliminates unauthorized calls and configures
system calling functions to provide cost control.
C-22
CO/PBX TIE LINE DIGIT RESTRICTION
CO/PBX, Tie Line Digit Restriction eliminates unauthorized calls by
restricting the number of digits that can be dialed from a station on an
outside line.
C-23
CO MESSAGE WAITING INDICATION
This feature provides a Message Waiting Indication when Voice Mail from
the Central Office is used. The CO uses Visual Message Waiting Indication
(VMWI) standards to provide this feature. When VMWI is used, the Electra
Elite IPK provides a flashing LED on a line key assigned with the trunk
appearance.
R2000 or higher is required.
C-24
COMPUTER TELEPHONY INTEGRATION
CTI integrates computers and telephones to allow access of sophisticated
communication services using telephone lines. The Telephony Application
Programming Interface (TAPI) supports speech and data transmissions,
allows a variety of attachment devices, and supports complex functions such
as conference calls, call waiting, and voice mail. Through TAPI, all elements
of telephone usage, including simple dial and voice calls, can be controlled
by Windows 95 and higher Windows versions.
CTI is implemented using a Computer Telephony Adapter (CT(A)-R/CTA-U
Unit) or CT(U)-R/CTU(S)-U Unit. The CT(A)-R Unit can be attached to any
DTH/ITH/DTR terminal except the DTR-2DT-1 TEL, or the CTA-U Unit can
be attached to any DTU/DTP terminal except the DTP-2DT-1 TEL to provide
a serial RS-232 connector to the PC that allows TAPI applications to control
telephony features of the KSU.
The CT(U)-R Unit can be attached to any DTH/ITH/DTR terminal except the
DTR-2DT-1 TEL or the CTU(S)-U Unit can be attached to any DTU/DTP
terminal except the DTP-2DT-1 TEL to provide a Universal Serial Bus (USB)
connection to the PC that allows TAPI applications to control telephony
features on the KSU.
When 5-, 6-, or 7-digit station numbers are used, this feature is unavailable.
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C-25
CONSECUTIVE SPEED DIAL
Consecutive Speed Dial allows using System Speed Dial, Station Speed
Dial, and manual dialing for all stations consecutively. Simplified dialing
sequences permit easier access to secondary common carriers, credit card
verification, and other applications that require entry of authorization codes
or customer numbers.
C-26
CORDLESS TELEPHONE CONNECTION
Using an AP(A)-R Unit or an AP(R)-R Unit for a DTH/ITH/DTR telephone, or
an APA-U Unit or an APR-U Unit for a DTU/DTP telephone, a cordless
telephone (2500-type) can be connected to a Multiline Terminal. System
Programming defines whether or not the cordless telephone rings when calls
are directed to the Multiline Terminal associated with it; however, only the
AP(R)-R and the APR-U Units provide ringing.
The SLI(4)/(8)-U( ) ETU and the SLT(1)-U( ) ADP also supports cordless
telephones, but this feature refers to Multiline Terminal cordless connection.
C-27
CUSTOMIZED MESSAGE
A station with Do Not Disturb set can select a Customized Message that is
displayed at any other Multiline Display Terminal when an internal call is
made to that station. The message (10 messages can be programmed)
remains displayed on the LCD of the Multiline Terminal where the message
was set.
D-1
DATA LINE SECURITY
Data Line Security protects any station port from receiving audible tones
(such as Camp-On or Override) and denies a station from barging in while
busy to prevent disruption of data transmission when using a modem or
facsimile machine.
D-2
DELAY ANNOUNCEMENT
Delay Announcement activates when an incoming call to an Automatic Call
Distribution (ACD) or Uniform Call Distribution (UCD) group encounters all
ACD/UCD stations busy or receives no answer within a programmed time.
The call is queued and receives a recorded announcement after a
programmed time. First and second Delay Announcements are available.
The incoming call can be Direct Inward Termination (DIT/ANA), CO Ring
Transfer, Automated Attendant Transfer, or DID/Tie line.
When 5-, 6-, or 7-digit station numbers are used, this feature is unavailable.
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D-3
DELAYED RINGING
Delayed Ringing allows programmed secondary answering positions to ring
on incoming calls after a programmed time. This feature applies to CO/PBX
lines, Secondary Incoming Extensions, and Call Arrival Keys.
D-4
DIALED NUMBER INDICATION SERVICE
DNIS allows a name to be assigned to inbound DID digits for more efficient
call handling.
With R4000 or higher, DNIS can be displayed for transferred calls.
D-5
DIAL 0 FOR ATTENDANT
Stations can access a system Attendant Position by dialing 0 (zero).
D-6
DIGIT INSERTION
Digit Insertion provides user friendly operation when the system is installed
behind a PBX or Centrex Central Office. When a system user originates an
outgoing call, the system automatically inserts the PBX/Centrex Trunk
Access Code. The user does not have to dial an Access Code.
D-7
DIGITAL LINE EXTENDER (Dterm EXTENDER PLUS)
Dterm ISDN EXTender Plus allows a user with an NEC Multiline Telephone to
make/receive calls from a remote location while maintaining a station
appearance from the office KTS and permits data access to the office LAN.
When 5-, 6-, or 7-digit station numbers are used, this feature is unavailable.
D-8
DIGITAL VOICE MAIL
The VMS(4)/(8)-U( ) ETU, VMP (2)/(4)/(8)-U( ) ETU, FMS(2)/(4)/(8)-U( )
ETU, CMS(2)/(4)-U( ) ETU, or CTI/VP(4)/(8)/(12)/(16)-U( ) ETU provides
Digital Voice Mail Service, Automated Attendant (AA), Audiotext, Fax
Detection, Message Notification, Live Record, and Centrex Transfer. The
VMS, FMS, and CMS ETU are a complete voice mail application (EliteMail)
built on a single ETU.
This method has advantages that include tighter application integration and
built-in battery backup for the complete system. The CTI/VP(12)/(16)-U( )
ETU is built on two ETUs.
With R1500 or higher, CoSession, a communication software tool is
available from NEC to perform configuration, maintenance, and backup
functions.
When 5-, 6-, or 7-digit station numbers are used, this feature is unavailable.
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D-9
DIRECT INWARD DIALING
Direct Inward Dialing (DID) lines can be connected to the system. With DID,
incoming calls from the CO can reach any station in the system without
Attendant intervention.
When 5-, 6-, or 7-digit station numbers are used, DID Digit Conversion is not
supported.
With R4000 or higher, the BRT(4)-U( ) ETU using 3.00 or higher firmware
can support DID for ISDN-BRI trunks.
D-10
DIRECT INWARD SYSTEM ACCESS
Direct Inward System Access (DISA) allows an outside caller to access the
system from an outside line without Attendant or station assistance. The
outside user may originate a call over any system facility such as a Tie line
network or CO/PBX trunk after successfully entering a password.
D-11
DIRECT INWARD TERMINATION
Direct Inward Termination (DIT) allows CO/PBX lines to be programmed to
bypass the Attendant and ring directly at stations or tenants. A separate
Assigned Night Answer (ANA) ringing assignment is available. A System or
Tenant group can be set to the Night Mode independently.
System software supports delay ringing to DIT or to DIT trunks to a tenant.
D-12
DIRECT PAGING ACCESS
The Attendant Add-On Console Direct Station Selection/Busy Lamp Field
(DSS/BLF) keys allow direct access to Internal or External Page Zones or All
Call Paging. Feature Access and One-Touch keys on the Multiline Terminals
can be used for Direct Paging Access.
D-13
DIRECT STATION SELECTION
Direct Station Selection (DSS) allows all Multiline Terminal users to press
one key to make station calls.
D-14
DISTINCTIVE RINGING
The Distinctive Ringing feature distinguishes between internal and incoming
outside calls and provides distinct ring audible signals and patterns.
System Software allows Distinctive Ring Patterns to be assigned per outside
CO line or per telephone.
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D-15
DO NOT DISTURB
Do Not Disturb (DND) temporarily eliminates all audible signals for incoming
calls to isolate the station from others in the system.
With R2000 or higher, System Administration Terminal (SAT) software
allows Do Not Disturb settings to be assigned and saved as part of the
database.
D-16
DOOR LOCK RELEASE RELAYS
The DPH(4)-U( ) ETU provides four doorphones and four Door Lock Release
Relays. While a station user is talking to a Doorphone, an Access Code can
be dialed to operate the relay associated with that Doorphone.
The time the door lock release is active depends on the digit code dialed.
D-17
DOOR/MONITOR TELEPHONE
The Electra Elite IPK system supports up to four Door/Monitor telephones. A
doorphone can be called by a station user or a station (or number of stations)
can be signaled when a doorphone call button is pressed. When a station
answers the doorphone ringing, a 2-way speech path is established.
Both the tone and cadence of doorphone ringing can be defined to allow the
station user to distinguish a doorphone call from any other call. The Door or
Monitor Telephone works closely with the Door Lock Release feature, and
the DPH(4)-U( ) ETU that supports both features.
D-18
DP TO DTMF SWITCHING
DP to DTMF Switching is required for systems connected to Dial Pulse (DP)
Tie lines that communicate with computers that require DTMF signaling.
D-19
DROP KEY
The Drop Key abandons a call while retaining the PBX/Centrex line to
originate another call. The Drop Key is provided by programming a Feature
Access or One-Touch key. This feature allows the Recall key to be used to
provide a hookflash to the PBX or Central office.
D-20
Dterm ANALOG CORDLESS TERMINAL
The NEC Dterm Analog Cordless terminal may be used with the Electra Elite
KTS. The DTR-1R-1 TEL terminal uses 2.4 GHz Digital Spread Spectrum
(DSS) Technology and is connected to an analog port using SLI(4)/(8)-U( ) or
OPX(2)-U( ) ETU, SLT(1)-U( ) ADP, or an APR-U Unit connected to a
multiline terminal. This terminal does not have an LCD display. The 2.4 GHz
frequency range provides secure conversation with the clarity of digital
sound and reduced interference. The operating range is 50 to 250 feet.
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D-21
Dterm CORDLESS II TERMINAL
The NEC Dterm Cordless II Terminal may be used with the Electra Elite IPK
KTS. The DTR-4R-1 TEL uses 900 MHz Digital Spread Spectrum (DSS)
Technology and must be connected in tandem to a Multiline Terminal.
D-22
Dterm CORDLESS LITE II TERMINAL
The NEC Dterm Cordless Lite II Terminal may be used with the Electra Elite
IPK KTS. The DTH-4R-1 TEL uses 900 MHz FM with ADPCM (digital)
Technology and must be connected in tandem to a Multiline Terminal.
R1500 or higher is required.
D-23
Dterm HANDSET CORDLESS
The Dterm Handset Cordless Terminal is a stand-alone telephone with a
direct connection to one digital port on the ESI(8)-U( ) ETU.
D-24
Dterm IP Gateway System
The Dterm IP Gateway system converts traditional voice traffic and its
accompanying signaling for call setup and networking to IP for transport
across a managed IP network. The system allows users at branch offices or
telecommuters to take advantage of the rich feature set of the company
central site Key Telephone System as though they were connected locally
without loss of functionality. Traditional voice traffic (plus call setup and
networking signaling) travel from the KTS to the Gateway where they are
converted to IP packets that are shipped to a 10 Mb (Gateway) or 10/100
(Gateway II) Ethernet LAN port. They are then picked up by the enterprise
router and sent to the Corporate WAN.
At the branch office, the local router receives and feeds the WAN signals to
the local 10/100 LAN. From there they reach the Dterm IP Branch unit that
converts the IP packets back to standard (TDM) voice signals for distribution
to attached Series E/Electra Elite telephones. The Dterm IP Branch supports
up to 12 voice circuits.
When the remote site is a telecommuter at home or only a few workers, the
remote IP/TDM conversion is performed by a Dterm IP Adapter that fits easily
on the bottom of a standard Dterm Series E telephone.
When 5-, 6-, or 7-digit station numbers are used (R2000 or higher), this
feature is unavailable.
E-1
ELAPSED CALL TIME
The Elapsed Call Time displays how long the station has been connected to
an outside line on Multiline Terminals with an LCD.
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E-2
ELECTRA ELITE IPK TERMINALS
The Electra Elite IPK Terminals provide ergonomic form and user-friendly
functions. With advanced digital circuitry, these terminals consists of distinct
models to meet diverse user telephone terminal needs. With R1500 or
higher, an HF-R Unit Adapter for Full Duplex Handsfree is now available.
E-3
ELECTRA ELITE TERMINAL MIGRATION
Electra Elite Terminal Migration allows an Electra Elite IPK customer to
protect their investment in terminals when purchasing Electra Elite IPK
systems. Electra Elite Multiline Terminals can be easily used with the Electra
Elite IPK systems. With very few exceptions, all terminal features and
abilities that are possible on Electra Elite 48/192 are also possible with the
Electra Elite IPK system.
E-4
ELECTRA PROFESSIONAL TERMINAL MIGRATION
Electra Professional Terminal Migration allows an Electra Elite IPK customer
to protect their investment in terminals when purchasing Electra Elite IPK
systems. With very few exceptions, all terminal features and abilities that are
possible on Electra Professional Level II/IIA/120 are also possible with the
Electra Elite IPK system.
R1600 or higher is required.
E-5
ELECTRONIC VOLUME CONTROL
Electronic Volume Control is provided on all Multiline Terminals to allow easy
changes to the LCD contrast on Multiline Display Terminals, Off-Hook
Ringing volume, Station Ringing volume, and Handset/Station Speaker
volume.
E-6
E&M TIE LINES (4-WIRE)
E&M Tie Lines (4-Wire) can be connected to the system to provide
communication between remote systems and facilities. The system can
receive and/or transmit DTMF or DP signals on E&M Tie Lines.
E-7
ELITE ACD PLUS
Elite ACD Plus is an Automatic Call Distribution ETU that supports up to 40
agents and 12 supervisors. This feature allows any incoming DIT, ANA, DID,
or CO Ring Transfer call to terminate at a prearranged ACD Group of agents.
The incoming call is either distributed to the agent that has been idle the
longest or in accordance with a programmed preference level. Operation
includes Automatic Attendant (AA), ACD only, or both AA and ACD.
The Administration Program uses a Local Area Network (LAN) that allows
one administrator and up to five remote PCs, depending on site license, to
monitor ACD statistics and generate reports.
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An agent or supervisor logged in as an agent can be an active member in up
to four ACD Groups and can be logged on and receive calls from all four
groups.
With R1500 or higher, a Real Time Display (RTD) feature has been added
that provides real time queue and agent information to the agent desktop
and serves as a cost effective alternative to expensive wall displays. Text
messages can be sent to agents or groups of agents.
When 5-, 6-, or 7-digit station numbers are used, this feature is unavailable.
With R4000 or higher, the Elite ACD Plus software or higher supports the
following features:
H
The DNIS number and name can be displayed to an agent during the
ringing of an ACD call.
H
The display of the DNIS number and name can be recalled while
talking on the ACD call. Reports are printed and viewed based on the
DNIS number and name.
E-8
ELITE CALLANALYST
Elite CallAnalyst is an easy to use, graphically oriented software package
that allows a user to monitor and analyze telephone calls, understand
telephone usage, and cut costs. Incoming and outgoing calls are tracked
accurately along with the date and time of the call. When the incoming
telephone call must be tracked with name and/or telephone numbers, Elite
CallAnalyst requires Caller ID service from the local telephone company.
Elite CallAnalyst increases productivity, facilitates billing, and helps detect
toll fraud and telephone abuse. It also has powerful tabular (text) and
graphic report generating ability. Reports include extension/line summaries,
date, time, and department summaries, longest/most expensive calls, and
most frequently called numbers. These reports can be used to analyze your
telephone as a critical business communication tool, improve its business
effectiveness, and reduce your telephone costs.
A report can be generated showing calling patterns by volume or duration on
a color-coded United States map. This can help a Customer Support, Sales
Order, or Telemarketing business become more focused, more productive,
and more cost effective.
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E-9
ELITEAPPS Interactive Voice Response
This system can be used as a man-machine interface that uses scripting
language to play prompts that guide a caller to select different available
options using a touchtone telephone key pad (DTMF tones). A technician
can program the prompts using the scripting language, and scripts can be
generated manually or by using the provided EliteApps IVR Visual Editor.
The scripts can access any Open Database Connectivity (ODBC) compliant
database using Structured Query Language (SQL) commands. The
database can either be stored on the hard drive that is installed on the
VMP(4)/(8)-U( ) ETU or on a separate database server. The IVR accesses
the separate database server using ODBC connections on the Ethernet
network. R3000 or higher is required.
The programmable IVR uses ODBC connections to completely customize all
call flow data and information anytime. The IVR can be remotely monitored
and configured using a LAN or WAN network in a totally secure environment.
E-10
ELITEAPPS PC ATTENDANT
This feature allows easy access to the most common functions required by
an operator or receptionist. Using this application, the attendant can
manage call handling without having to switch attention between the
telephone and PC. A company directory, recording ability, and PC-to-PC
messaging provide additional aids to the attendant position.
R1500 or higher is required.
With R1500 or higher, a Real Time Display (RTD) feature has been added
that provides real time queue and agent information to the agent desktop
and serves as a cost effective alternative to expensive wall displays. Text
messages can be sent to agents or groups of agents.
When 5-, 6-, or 7-digit station numbers are used, this feature is unavailable.
E-11
Elite Q-Master
This feature is a modular multimedia Contact Center solution that provides
skilled-based routing (SBR) and blends customer contacts using Telephone,
Email, Web Callback, and Web chat. Starter Packs incorporate the EliteMail
CTI ETU to provide the basic hardware platform. A Windows 2000 PC with
voice ports inside the Electra Elite IPK telephone system comes with the
core Administration and Reports modules installed.
Elite Q-Master supports up to 60 concurrent Agents and Supervisors (9999
agents can be defined, but only 60 can be active at one time). Telephone
calls (incoming DIT, ANA, DID, CO, or ring Transfer) terminate to a
programmed queue (Up to 32 queues are supported). R2000 or higher is
required.
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E-12
EMERGENCY 911 CUT THROUGH
When all trunks that belong to the Dial Access Code 9 are busy, and a 911
call is placed, an assigned trunk in the Trunk Group/Route Advance Block is
dropped and accessed again by the system to place the 911 call.
E-13
ENHANCED 911
The Electra Elite IPK system supports Enhanced 911 by defining an
available loop start trunk as a CAMA or an ISDN PRI trunk. When a station
user dials 911, 9+ 911, or CO line key + 911, the E911 trunk is selected and
the Public Safety Answering Point (PSAP) is called. Callback information
generated from the Electra Elite E911 trunk. is provided to the PSAP. The
Electra Elite IPK system administrator must maintain and update the
callback telephone number database per station.
E-14
EQUAL ACCESS ACCOMMODATION
Equal Access Accommodation permits Speed Dial memories and Code
Restriction to be applied to CO/PBX lines that provide access to a
Specialized Common Carrier (SCC).
E-15
EXTERNAL TONE RINGER
The External Tone Ringer provides a common audible tone with relay
contacts for control when incoming CO/PBX calls are received in Day or
Night Mode. The relay contact closures may be used for external bells or
chimes. When an Attendant is not available, station users may respond to
the external ring and answer incoming calls. This feature provides wide area
coverage or loud ringing for noisy locations where incoming CO/PBX calls
are answered.
E-16
EXTERNAL ZONE PAGING (MEET-ME)
External Zone Paging (Meet-Me) allows up to three zones of External Zone
Paging plus All Zone External Paging. The user can locate personnel
quickly using external paging. An external speaker can be installed in a
noisy area where a telephone would not be appropriate. All Zone External
Paging enables emergency announcements to be made to all areas quickly.
The Meet-Me function allows the paged party to respond quickly to the
paged call.
With the Electra Elite IPK system, a single external paging zone output is
built into and provided with the basic B64-U( ) KSU.
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F-1
FACSIMILE CO BRANCH CONNECTION
The Electra Elite IPK system provides branch connection of locally provided
facsimile machines to CO/PBX lines. Additional dedicated CO/PBX lines are
not required for a facsimile to operate. The facsimile shares the last CO/
PBX line on the COI(4)-U( ) ETU, or COIB(4)-U( ) ETU through the Main
Distribution Frame (MDF) where the CO line is connected from TELCO.
F-2
FEATURE ACCESS - USER PROGRAMMABLE
The User-Programmable Feature Access keys and One-Touch keys on the
Multiline Terminals can be used for System/Station Speed Dial and many
system features.
F-3
FLEXIBLE LINE ASSIGNMENT
Each Multiline Terminal has complete flexibility of line key assignments to
meet individual needs. Functions can be programmed on Flexible Line Keys,
including DSS numbers and a variety of Feature Access Codes to simplify
the use of these functions. Outside line appearances and Secondary
Incoming Extensions can also be assigned to Flexible Line keys.
With R2000 or higher, Digital Voice Mail integrated functions can be
assigned to Line Keys that are assigned as Feature Access Keys on a
multiline Terminal, but when 5-, 6-, or 7-digit station numbers are used,
Digital Voice Mail integrated functions are not supported.
F-4
FLEXIBLE NUMBERING PLAN
A Flexible Numbering Plan is automatically assigned by the Resident
System Program when the system power is first turned on. The Station
Numbering Plan may be changed using System Programming to fit customer
needs. A station can be assigned a 2-, 3-, or 4-digit station number. An
Automated Attendant Numbering Plan is also available with this plan.
With R2500 or higher, 2~7 digit station numbers can be supported.
F-5
FLEXIBLE RINGING ASSIGNMENT
Flexible Ringing Assignments for incoming outside calls and Secondary
Incoming Extension appearances can be programmed to ring at specified
Multiline Terminals. Separate day and night ring assignments are available,
and Delayed Ringing is an option for Multiline Terminals.
F-6
FLEXIBLE TIMEOUTS
The Flexible Timeouts feature provides a variety of over 40 timeouts in the
Resident System Program to allow the system to operate without initial
programming. The system timeouts can be changed to meet customer
needs according to the system application requirements.
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F-7
FULL DUPLEX HANDSFREE
The HF-R Unit is an add-on device to Electra Elite IPK Multiline Terminals
that provides a full duplex speakerphone for small conference rooms. An
external microphone is provided with a locking push-to-mute control button.
A microphone LED is On when the microphone is On and Off when mute.
R1500 or higher is required.
F-8
FULL HANDSFREE OPERATION
Built-in half-duplex handsfree operation is included with all Multiline
Terminals for internal and external calls. The MIC ON/OFF key or Feature
Access Code allows the microphone to be muted.
G-1
GENERAL PURPOSE RELAYS
Two relays are provided on the ECR-U( ) ETU to use as an application
dictates. These relays are either off or on, and do not change state until a
station user manually makes the change.
G-2
GROUND START TRUNKS
Ground Start Trunks can be connected to the system. Assignment of trunks
as Ground Start is per trunk (by switch settings) at the associated
COI(8)-U( ) or COIB(4)-U10 ETU. Ground and Loop Start Trunks can be
mixed in the system per trunk. Ground Start Trunks are provided with line
supervision to reduce call collisions.
G-3
GROUP LISTENING
Group Listening allows the user to press the Speaker key so others in the
room can listen to a conversation over the built-in speaker of a Multiline
Terminal. While Group Listening is active, the Multiline Terminal user can
continue to talk on the handset or headset.
H-1
HANDSET MUTE
Handset Mute is provided to most terminals connected to the Electra Elite
IPK system. While talking on the Multiline Terminal handset, a station user
can dial a feature code or press the MIC button to mute the transmit speech
path. The station user can still hear the outside (or intercom) voice.
H-2
HANDSFREE ANSWERBACK
Each Multiline Terminal has a microphone for Handsfree Answerback during
internal voice calls. Microphone status is indicated by the MIC LED located
on each Multiline Terminal. The MIC key or Feature Access Code mutes the
microphone to ensure privacy.
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H-3
HANDSFREE DIALING AND MONITORING
Handsfree Dialing and Monitoring enables all Multiline Terminal users to dial
and monitor calls without using the handset. This feature frees the user to
perform other tasks while waiting for a call to be answered or while on hold.
H-4
HEADSET CONNECTION (BUILT IN)
A headset can be connected directly to an Electra Elite IPK Multiline
Terminal. This eliminates the need for an external headset switch. A headset
ON/OFF key can be assigned to the terminal to allow easy operation of the
headset.
H-5
HOLD WITH RECALL (EXCLUSIVE AND NON-EXCLUSIVE)
A Station user can place a call on Hold to free the station for other calls. A
Multiline Terminal user can use Exclusive Hold (call picked up only where it
was put on hold) or Non-Exclusive Hold (call picked up at any station that
has access to that line). A Single Line Telephone user can place calls on
Exclusive Hold. A call on hold for longer than a preprogrammed interval
generates a recall at the originating station. When the recalled Multiline
Terminal is idle, an audible signal and an LCD indication (when equipped)
are provided to indicate that the line is recalling.
With R4000 or higher, only the first 13 digits of a 16-character name are
displayed while a Hold Recall is recalling to a display terminal.
H-6
Hot Key PAd
This feature allows an outgoing or internal call to be made by pressing digits
on the Dial Pad of a multiline terminal without pressing the Speaker key or
Trunk key before going off-hook (R4000 or higher).
H-7
HOT LINE
Hot Line enables a station user to go off-hook to automatically dial an outside
number or another station. This feature is provided for Multiline Terminals
and Single Line Telephones.
H-8
HOWLER TONE SERVICE
Howler Tone Service provides a Howler Tone when a station remains
off-hook after a call is completed or when a station is off-hook and digits are
not dialed in a programmed time.
I-1
I-HOLD INDICATION
I-Hold Indication provides a flashing green LED line key indication for
external calls held at a Multiline Terminal. Calls held at other stations provide
a flashing red LED line key indication. This feature allows easy identification
of calls the user placed on hold.
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I-2
INCOMING CALL IDENTIFICATION
Incoming Call Identification (provided for Internal Ring Transfer, Call
Forward, and CO Transfer Ring) displays caller name or station number on
Multiline Terminals with an LCD. Internal calls are identified by caller name
and station number. A ringing Tie line/DID call generates a display on the
LCD of the line number. When Caller ID is provided, the CO incoming caller
directory number or name is displayed. System software allows both name
and number to be displayed by Caller ID.
With R4000 or higher, each station can assign a 16-character (including
spaces) name.
I-3
INCOMING TRUNK NAME OR NUMBER DISPLAY
Incoming Trunk Name or Number Display allows names or numbers to be
assigned to each trunk of the system. These names or numbers appear on
the Multiline Terminal LCD when receiving an incoming call.
I-4
INTERNAL HUB
For data communications, a hub is a convergence point where data arrives
from one or more directions and is forwarded out in one or more other
directions. A hub usually includes a switch (a switch could usually be
considered a hub as well). Data comes together at the hub, and the switch
determines how and where data is forwarded. When multiple ETUs requiring
Ethernet data connections are installed in an Electra Elite IPK KSU, the
HUB(8)-U( ) ETU can provide a relatively simple installation.
The HUB(8)-U( ) ETU is an in-skin fast Ethernet switching HUB unit that
provides multiple services.
R1500 or higher is required.
I-5
INTERNAL VOICE/TONE SIGNALING
Internal Voice/Tone Signaling allows a Multiline Terminal user to be signaled
on incoming internal calls by voice announcement or by ringing, depending
on System Programming.
The caller can dial an additional digit to switch a voice announcement call to
a ringing call, or switch a ringing call to voice announcement. This feature
allows Voice/Tone switching from the calling side only.
I-6
INTERNAL ZONE PAGING (MEET-ME)
Internal Zone Paging (Meet Me) allows for up to three internal paging zones.
The zones, consisting of Multiline Terminals, can be paged individually or all
zones can be paged at once. Any station user can answer the page and
speak privately to the originator of the page with the Meet-Me feature.
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I-7
IP CPU and MEDIA GATEWAY
The IPCA( )-U( ) ETU is an IP communication system that integrates voice
terminals with peer-to-peer connections over a Data Communication IP
Network (Intranet). When the Media Gateway [MG(8)-U( ) ETU] is installed,
the IPCA( )-U( ) ETU can communicate with the CPUI( )-U( ) ETU (Legacy
system) to accommodate both IP Multiline Terminals (Dterm IPK terminals) or
IP soft telephones and Legacy terminals (Electra Elite IPK terminals). The IP
Multiline Terminals and/or soft telephones are controlled by the IPCA( )-U( )
ETU. The Legacy terminals are controlled by the CPUI( )-U( ) ETU (Legacy
system). The MG(8)-U( ) ETU provides the actual speech path between the
two CPUs.
R2500 (R2.5) or higher is required for the CPUI( )-U( ) ETU.
With R3000 or higher, 12 Session Initiation Protocol (SIP) Trunks are
supported.
I-8
IP STATION (MEGACO)
The IAD(8)-U( ) ETU is an optional interface for Electra Elite IPK that
converts digital station ports to MEGACO IP station ports. An onboard 10/
100 Base-T connector provides a WAN/LAN connection. Voice or signaling
data from/to the IP stations is converted to IP frames and transmitted
through the Data Communication IP Intranet /Internet Network. This ETU
supports station-to-station direct RTP connections (peer-to-peer) for calls
between IP telephones.
R1500, R2500, or R3500 is required.
I-9
ISDN-BRI TRUNK CONNECTIONS
Integrated Service Digital Network - Basic Rate Interface (ISDN-BRI) is a
Public Switched Telephone Network (PSTN) service that provides two B
channels and a D channel (2B + D) for voice call trunking. The B channels
provide two CO/PBX connections. Caller ID is usually a standard feature on
ISDN-BRI provided trunks. Caller ID indication displays the calling party
telephone number on the LCD of the Multiline Terminal for CO incoming
calls. This interface provides voice communication path only.
With R1.03 or higher and BRT firmware 1.31 or higher, Caller ID Name is
supported on ISDN-BRI trunks when the Telco provides this ability.
With R4000 or higher and BRT firmware 3.00 or higher, DID can be
supported for ISDN-BRI trunks.
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I-10
ISDN-PRI TRUNK CONNECTIONS
Integrated Service Digital Network - Primary Rate Interface (ISDN-PRI ) is a
Public Switched Telephone Network (PSTN) service that provides 23 B
channels (16 B channels for the Electra Elite IPK - Basic port package) and a
single D channel (23B+1D) for trunking. The Electra Elite IPK supports CO
Line or DID Line type connections.
I-11
I-USE INDICATION
I-Use Indication provides a green LED line key indication for the line being
used on Multiline Terminals. Other busy line keys are indicated with red
LEDs. This quickly identifies the line being used by the station user.
K-1
KEY-COMMON CHANNEL INTEROFFICE SIGNALING
Key-Common Channel Interoffice Signaling (K-CCIS) allows multiple
systems to be connected together to provide additional feature compatibility,
above what normal Tie Lines provide. The system is configured with the
24-channel Digital Trunk Interface (DTI), a Common Channel Handler (CCH)
for receiving or transmitting common signaling data from/to a distant office,
and a CLKG-U( ) Unit for network synchronization. The system can provide
a variety of interoffice service features such as Calling Name display,
Centralized Voice Mail Integration, or Link Reconnect.
With R1500 or higher, Centralized BLF (K-CCIS) and IP (K-CCIS) features
are available. MIFM-U( ) firmware V4.00 or higher and LCR PC software
3.00 or higher are required to program the expanded Route Advance Block
Assignments in LCR. When Centralized Billing - KCCIS is required,
MIFM-U( ) firmware V5.00 or higher is required.
With R2000 or higher, a Single Line Telephone or PSII user can perform a
Trunk-to-Trunk Transfer, including the transfer of a trunk or K-CCIS call to
another user on a remote system across K-CCIS.
With R2000 or higher, Centralized E911 - K-CCIS and 2~7 digit station
numbers can be supported.
With R4000 or higher, the Calling Party Number (CPN) Presentation from
Station K-CCIS feature is added, and the Compatibility tables are upgraded
to R4500 or higher.
K-2
KEY FUNCTION/MULTIFUNCTION REGISTRATION
The system can be registered as either a Key Function (KF) or a
Multifunction (MF) telephone system. This feature is set by a switch on the
CPUI( )-U( ) ETU for the Electra Elite IPK system during installation.
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L-1
LARGE LED INDICATION
All Multiline Terminals have a Large LED to indicate incoming calls or
messages sent from the Attendant or a Voice Mail system.
L-2
LAST NUMBER REDIAL
Last Number Redial allows the user to press the Redial key and to redial
the last outside number dialed. This is useful when a busy or no answer is
received when trying to place a CO/PBX call.
With R4000 or higher, the last 10 numbers dialed are supported.
L-3
LEAST COST ROUTING
Least Cost Routing (LCR) allows outside calls using the least expensive
available route. The MIFM-U( ) ETU and KMM(1.0)U provide cost effective
call routing based on the time of day, day of week, weekend or holiday based
on the Central Office number dialed. Call costs are minimized by
automatically selecting the least expensive available connection for outgoing
calls.
With R3000 or higher, LCR can be used with the MIFM-U20 ETU and
KMM-U20 upgrade chip or the SPE(M)-U( ) ETU.
L-4
LIVE MONITORING
An Electra Elite IPK Multiline Terminal user can listen to voice mail
messages as the message is being recorded by the EliteMail VMS/FMS.
Live Monitoring is password protected and can be used in automatic or
manual mode. When Live Monitoring is in use, the audio is played from the
Multiline Terminal Speaker. The terminal user can pick up the handset and
speak to the caller anytime during the recording.
EliteMail VMS version Q00631 or higher or an EliteMail FMS version
QOS531 or higher are required.
EliteMail ETI supports Live Monitoring using ViewCall Plus ONLY. It does not
support Live Monitoring via telephone.
When 5-, 6-, or 7-digit station numbers are used, this feature is unavailable.
L-5
LIVE RECORD
Live record simplifies Message and note taking by permitting a portion of the
conversation in progress to be recorded automatically or manually.
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L-6
LOOP START TRUNKS
Loop Start Trunks can be connected to the Electra Elite IPK system. Loop
Start is assigned per trunk at the associated ETU. Ground Start and Loop
Start Trunks can be mixed in the system per trunk. The COI(4)-U( ),
COIB(4)-U20, and COIB(8)-U( ) ETU are Loop Start only.
M-1
MESSAGE DISPLAY BOARD
The Message display Board indicates voice mail messages left for those
without telephones. Message Display Boards include a basic board and
expansion boards. Each basic and expansion board provides up to eight
messages.
M-2
MESSAGE WAITING
Message Waiting is set from the Attendant Add-On Console or from a Voice
Mail Unit to allow the large LED to provide a distinctive message indication to
the station. The station user is alerted to contact the Attendant or Voice Mail
Unit for the message.
M-3
MICROPHONE CONTROL
Microphone Control allows ON/OFF status indication on all Multiline
Terminals. A Flexible Line key or One-Touch key programmed for
Microphone Control or an Access Code is used to mute the microphone for
privacy during incoming voice announcement calls and during calls using the
built-in speakerphone.
M-4
MULTILINE CONFERENCE BRIDGE
Multiline Conference Bridge allows any intercom or outside caller to call the
CNF(8)-U( ) ETU to place a multiparty conference call. Each CNF(8)-U( )
ETU supports one 8-party conference or two 4-party conferences regulated
by a switch setting. Two CNF(8)-U( ) ETUs may be installed. DSP based
amplification provides a higher quality conference call.
M-5
MULTILINGUAL LCD INDICATION
Multilingual LCD Indication provides the option for English, French,
Japanese, or Spanish characters on Multiline Terminals with an LCD.
Language selection is made per station using System Programming.
With R3000 or higher, a multilingual Clock/Calender display is supported.
M-6
MULTIPLE TRUNK GROUPS
A maximum of 32 Trunk groups may be assigned. Each group can have a
separate Trunk Group Access Code. Assigning Trunk groups provides
access to different outside trunks. With Tenant Service, different tenants can
be programmed to access only their Trunk group.
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M-7
MUSIC ON HOLD
A locally provided external music source or an internal music source can be
used to supply music to parties on hold, to assure them that they are still
connected to the system. System Software allows CO ports to provide
multiple music sources to different COs in the system.
N-1
NEC Elite PC Assistant
This new feature allows basic telephone functionality through a software
interface from a desktop application. The CT(U)-R/CT(A)-R Adapter is the
TAPI device for the application to control the user telephone. Using this
application, the user can easily manage call handling tasks without switching
attention between the telephone and the PC.
For Call Park to work, Memory Block 1-8-51 (Call Park Selection) must be
set to LK1 to support 10 park locations (R4000 or higher).
N-2
Nesting DIAL
Multiline Terminal users may store up to four System or Station Speed Dial
numbers in one Station Speed Dial buffer. The user can press the Redial key
and dial a single Station Speed Dial buffer number to consecutively dial all
four buffers.
System software permits input stored characters to be entered on the dial
pad, but does not allow the character code table to be used.
N-3
NIGHT CALL PICKUP
Night Call Pickup functions when the system is in Night Mode and an
incoming call rings. When the Night Chime is ringing, a station user can dial
the Night Call Pickup Access Code or press a Feature Access key
programmed for Night Call Pickup to answer incoming calls.
N-4
NIGHT CHIME
Night Chime provides a common audible tone with one relay contact for
control when incoming CO/PBX calls are received in Night Mode. The relay
contact closures may also be used for external bells or chimes. The Night
Chime feature is used after working hours to alert night personnel for
incoming outside calls.
N-5
NIGHT TRANSFER
Attendant Positions (with or without Attendant Add-On Consoles) can place
the system in or out of Night Mode. This changes the ring assignment of
CO/PBX lines, activates Assigned Night Answer (ANA) Assignments, Night
Call Pickup, Night Chime, Code Restriction Class Assignments, and
Automated Attendant messages. This feature can operate system-wide or
per tenant.
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O-1
OFF-HOOK RINGING
Off-Hook Ringing alerts a Multiline Terminal user that an incoming outside
call is ringing to that station during another call. Off-Hook Ringing is
provided through the built-in speaker of the Multiline Terminal and at a lower
volume than On-Hook Ringing.
O-2
OFF-PREMISE EXTENSION
Off-Premise Extension allows a Single Line Telephone, located remotely
from the main installation site, to access the system features with the same
abilities as an on-premise Single Line Telephone.
O-3
ONE-TOUCH FEATURE ACCESS
One-Touch Feature Access is provided with Multiline Terminals to allow a
Multiline Terminal user to press a single, flexible Feature Access key or
One-Touch key to access many system features or System/Station Speed
Dial without going off-hook first.
P-1
PC PROGRAMMING
The MIFM-U( ) ETU and System Administration Terminal (SAT) software
allow the system to be programmed from a personal computer (PC). System
Data is transferred to/from a disk for backup of system data. SAT PC
programming software also allows the user to print station designation strips
to shorten installation time. End users can use end-user SAT PC
programming software to program several features for their Multiline
Terminals such as: Line Key Assignment, Telephone Names, Zone Paging
Groups, or various programmed times.
With R1500 or higher, refer to the Electra Elite IPK and Electra Elite System
Administration Terminal (SAT) Technician's Guide for details.
With R2000 or higher, SAT software allows many user programmable
settings (e.g., DND or Call Forward) to be assigned and saved as part of the
database.
With R3000 or higher, PC Programming (SAT) can be used with the new
MIFM-U20 ETU and the SPE(M)-U( ) ETU.
P-2
POOLED LINE (OUTGOING )
Pooled Line (Outgoing) allows Multiline Terminal users to seize an outside
line on one Pooled line key. One Pooled line key can accommodate a Trunk
group or Route Advance Block.
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P-3
POWER FAILURE TRANSFER
Power Failure Transfer ensures that a customer has access to the Central
Office network during a power outage. The CO/PBX tip and ring are
automatically transferred to the tip and ring of a preselected Single Line
Telephone. The Single Line Telephone can function in the system during
normal operation or be used during a power failure. Each B64-U( ) KSU
provides three circuits for this feature. When power returns, any
conversation in progress is disconnected.
P-4
PRESET DIALING
Preset Dialing enables a Multiline Terminal user to originate an outgoing call
by predialing digits on the keypad. After dialing the number, the user can go
off-hook, press the Speaker key, or press a line key to make the call.
P-5
PRIME LINE ASSIGNMENT
Prime Line Assignment allows a station user to go off-hook and originate an
outside call from the trunk assigned as the Prime Line without pressing the
line key. This feature allows assignment of a trunk, Trunk group, or Route
Advance Block.
P-6
PRIVACY ON ALL CALLS
The system provides complete Privacy on All Calls. A station user cannot
enter another conversation unless allowed using Barge-In, Add-On
Conference, or Privacy Release.
P-7
PRIVACY RELEASE
Privacy Release allows the multiline terminal user to release the privacy on
an outside line by pressing a privacy release key programmed on the station.
Another user can then press the same CO/PBX or CAP key to join the
conversation in progress.
P-8
PRIVATE LINES
Two outside lines can be programmed as private lines. Only a Multiline
Terminal that is programmed for the Private Lines feature can have access to
these private lines. The Private Line LED status is not displayed on any
other Multiline Terminal.
P-9
PROGRAMMING FROM MULTILINE TERMINAL
System Programming can be performed from designated Display Multiline
Terminals in the first two ESI(8)-U( ) ETU ports. Some programming changes
become effective immediately. Other programming changes become
effective after applicable busy telephones and circuits become idle.
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P-10
PUSHBUTTON DIAL - DTMF OR DP
Pushbutton Dial DTMF or DP is provided on all Single Line Telephones
and outside lines. Tie Lines are assigned per trunk to generate either Dual-
Tone Multifrequency (DTMF) or Dial Pulse (DP) dialing signals.
Q-1
QUICK TRANSFER TO VOICE MAIL
A station user transferring a call can force the call to be transferred to the
called party voice mail box after the transferred call recalls, after an internal
station number is dialed while performing a screened transfer, or during
intercom calls.
When 5-, 6-, or 7-digit station numbers are used, this feature is unavailable.
R-1
RECALL KEY
The Recall Key either generates a hookflash to access features provided by
the outside exchange or abandons a call while retaining the CO/PBX line for
another call. Each Multiline Terminal has a Recall key. The function of this
key is programmed.
R-2
RECALL WITH STATION IDENTIFICATION
A transferred, held, or camped-on call that is not answered in a specified
time, recalls. During the recall, the Multiline Terminal display shows the
station number that is recalling and the station that did not answer.
R-3
REDIAL KEY
Users can press the Redial key and dial the Speed Dial buffer number to
access System and Station Speed Dial. Users can also press the Redial key
and to redial the last outside number dialed.
R-4
REMOTE PROGRAMMING
Remote Programming is used to modify and save all system parameters
from a remote location using a modem. This is a variation of System
Administration Terminal (SAT) PC Programming, and additional software
other than PC Programming is not required.
R-5
RESIDENT SYSTEM PROGRAM
When power is supplied to the system, the hardware configuration is
scanned and Resident System Program default values are assigned. This
enables immediate operation, even before the system is programmed to
accommodate the individual site requirements.
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R-6
RESTRICTION (OUTGOING)
Restriction (Outgoing) prohibits station users from originating outside calls
per station/per trunk. At stations where Outgoing Restriction is assigned, a
user can answer an incoming call, place and receive an internal call, or pick
up a held line on a specified trunk. The number of digits dialed on outgoing
calls may also be restricted per station.
R-7
RING TONE VARIATION
Ring Tone Variation provides three different tones that can be assigned per
telephone or per CO/PBX. With this feature, the user can verify priority CO/
PBX calls or identify particular ringing stations in an area.
R-8
RINGING LINE PREFERENCE
Ringing Line Preference allows a station user to answer any outside ringing
line by going off-hook without having to press the Answer key or the Flexible
Line key associated with the ringing line.
R-9
ROUTE ADVANCE BLOCK
The Route Advance Block assigns up to 32 tables. Each table can contain
four Trunk group priority levels from lowest cost to most expensive. Station
users may have a Route Advance key programmed on their telephone or
may access this feature using a Trunk Access Code. When placing an
outside call, the system follows the Route Advance table assigned for the
station, ensuring that the lowest cost available Trunk group is used. Any
Trunk group can be assigned to multiple route advance priority tables.
S-1
SAVE AND REPEAT
Save and Repeat allows a Multiline Terminal user to save the last outside
number dialed in system memory for later use.
With R4000 or higher, # # must be entered (Instead of #) to repeat the
saved number.
S-2
SCROLLING DIRECTORIES
Scrolling Directories functions like a telephone directory, and provides an
Electra Elite IPK Display Multiline Terminal user a list of system and/or
station speed dial numbers. Using Softkeys, the user can select a speed dial
number and press the Speaker key or lift the handset to dial the number.
S-3
SECONDARY INCOMING EXTENSION
A Secondary Incoming Extension (SIE) can be assigned on a Flexible Line
key. The status is indicated by the LED of the assigned SIE. An incoming
internal, ringing Tie/DID, DIT/ANA, CO Transfer Ring, or call forwarded call
can be picked up from an SIE.
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S-4
SEIZED TRUNK NAME/NUMBER DISPLAY
Seized Trunk Name/Number Display shows the programmed telephone
name or number of each trunk in the system. The name or number is
displayed on the Multiline Terminal LCD when a trunk is seized.
S-5
SIMPLIFIED CALL DISTRIBUTION
Simplified Call Distribution is a hunting method that distributes calls evenly to
all members of a hunt group. It is very similar to UCD but does not require
members to control call processing status by logging off. Hunting is instituted
when a DIT, DID, TIE or VRS(4)-U( ) ETU call is terminated at an SCD group
pilot number. Up to 32 SCD members can be divided among four SCD
groups or assigned in one SCD group.
When 5-, 6-, or 7-digit station numbers are used, this feature is unavailable.
S-6
SINGLE POINT OF ENTRY (SPE)
This feature provides a single access point (remote or direct) to configure the
system and/or individual ETUs. The SPE(M)-U( ) ETU provides the same
functions as the MIFM-U10 with the KMM( )-U PAL chip installed or the
MIFM-U20 with the KMM-U20 upgrade chip installed, and comes with a
standard built-in modem. An Ethernet port is provided to allow programming
over a network using TCP/IP.
The SPE(M)-U( ) ETU has six physical COM ports. Two ports go through the
backplane to COM1 for PC Programming and COM2 for SMDR on the side
of the KSU just like the MIFM-U( ) ETU. The other four ports (COM-A,
COM-B, COM-C, and COM-D) are accessible along the front of the ETU to
interface other programmable ETUs (e.g., VMS).
S-7
SINGLE LINE TELEPHONE ACCESS
The Expanded Port Package allows connection of 112 Electra Elite IPK
system Single Line Telephones (SLTs). The Basic Port Package allows the
connection of 24 Single Line Telephones. Single Line Telephone users can
make CO/PBX calls, internal calls, and paging calls.
With R2000 or higher, a Single Line Telephone user can perform a Trunk-to-
Trunk Transfer or make a 1 terminal to 2 outside parties conference call.
With R3000 or higher, Caller ID to Single Line Telephones is supported only
for the incoming outside trunk calls (Loop Start, T1, ISDN, BRI, or PRI).
Send Caller ID Information to Single Line Telephones Class of Service is
added. Version 1.54 is required for the SLIB(4)-U10 ETU to support Caller
ID to Single Line Telephones.
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S-8
SLT ADAPTER
The Single Line Telephone (SLT) Adapter allows a port of an ESIB(8)-U( ) or
ESIE(8)-U( ) ETU to support a Single Line Telephone. A Single Line
Telephone can be connected to the ESI(8)-U( ) ETU using the SLT Adapter
and 2-wire cable. Eight SLT(1)-U( ) ADP Single Line Telephone Adapters
can be installed in the Electra Elite IPK system.
With R2000 or higher, a Single Line Telephone connected to the
SLT(1)-U( ) ADP can be used to perform a Trunk-to-Trunk Transfer or make
a 1 terminal to 2 outside parties conference call.
S-9
SLT TIMED ALARM
A Timed Alarm (reminder) may be set at any Single Line Telephone. At a
programmed time, the system automatically calls the Single Line Telephone
station user to indicate a scheduled action.
S-10
SOFTKEYS
The Electra Elite IPK system provides softkeys on all display Electra Elite
IPK (DTH/ITH), Dterm Series i (DTR), Electra Elite (DTU), or Dterm Series E
(DTP) Multiline Terminals. Currently Speed Dial Scrolling Directories,
Account Code Forced/Verified/Unverified, and EliteMail Digital Voice Mail
systems make extensive use of these keys to guide a station user
effortlessly through difficult-to-use feature operations.
With R4000 or higher, Interactive softkeys are supported.
S-11
SPEED DIAL - STATION
When 100-memory allocation is specified, each station in the system can be
assigned 20 Station Speed Dial buffers. Each Station Speed Dial buffer may
contain 24 digits or four other buffer numbers (Nesting Dial) and the called
party name. The DTH/DTR/-32D-1 TEL, DTU/DTP-32-1 TEL, and
DTU-32D-2 TEL have 16 One-Touch keys that can also be used for Speed
Dial. The One-Touch key buffer may contain a maximum of 16 digits with no
characters for names.
Using System Software these keys can be used for station speed dialing in
addition to the 20 station speed dial buffers. System Software permits input
stored characters to be entered on the dial pad.
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S-12
SPEED DIAL STORED CHARACTERS
Speed Dial buffers may contain 24 digits. When 100-memories (80 System
Speed Dial buffers and 20 Station Speed dial buffers) are allocated, a
maximum of 13 characters can be entered for the name.
When1000-memories are allocated, a maximum of 12 characters can be
entered for the name. System Software permits input stored characters to
be entered on the dial pad.
S-13
SPEED DIAL - SYSTEM
Attendant Positions can be used to program either 80 or 1000 System Speed
Dial memories that provide shared access by all stations. Selection may be
set per Class to override System Speed Dial.
When 80 system speed dial buffers are allowed, each station user also has
20 station speed dial buffers.
System Software permits input stored characters to be entered on the dial
pad, but does not allow the Character Code Table to be used.
With R4000 or higher, an additional 10 Station Speed Dials are supported
when the system is assigned for 1000 System Speed dials.
S-14
Station Add-On Console
This console functions with a Multiline Terminal to provide an additional 16
DSS/BLF keys. The Busy Lamp Field status is shown by icons for each
station or feature. This console has an additional 100 programmable speed
dials that are separate from the System or Station Speed dials (R4000 or
higher).
S-15
STATION CAMP-ON
Station Camp-On allows a call to be transferred to a busy station. When the
station receiving the Camp-On tone becomes idle, the call rings and can be
answered. After a programmed time, unanswered Camp-On calls recall to
the station that initiated the Camp-On.
S-16
STATION HUNT
Station Hunt distributes internal and outside calls to multiple stations in a
Station Hunt group. When a dialed station number programmed as an
Intercom Master Hunt Number is busy, the call is forwarded to another
station in that hunt group.
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S-17
STATION MESSAGE DETAIL RECORDING (SMDR)
An optional MIFM-U( ) ETU provides detailed outside call records of system
telephone usage to support cost control by identifying telephone users, trunk
usage, and digits dialed. SMDR enables connection of call accounting
equipment to audit local and long distance telephone bills.
When 5-, 6-, or 7-digit station numbers are used (R2500 or higher), only the
last four digits of the extension number are printed by SMDR.
With R4000 or higher, SMDR can be supported over Ethernet (SMDRoE).
SMDRoE enables connection of call accounting equipment such as Elite
CallAnalyst Enterprise using TCP/IP to audit local and long distance
telephone bills.
S-18
Station Name Assignment User Programmable
This feature allows a user to program a 16-character Station Name for
telephone extensions and allows the Attendant Station user to program any
extension in the system (R4000 or higher).
S-19
STATION OUTGOING LOCKOUT
Station Outgoing Lockout allows a station user to restrict outgoing calls by
assigning a personal password.
S-20
STATION RELOCATION
Station Relocation enables a station to be moved from one location to
another without programming the station data again. The station features
and extension number are the same after it is moved to the new location.
S-21
STATION TRANSFER
Station Transfer allows any station user in the system to transfer any call to
any other station. Outside calls can be transferred to Multiline Terminals
without the direct line appearance. To initiate Call Transfer, press the
Transfer key on a Multiline Terminal or use the hookswitch on a Single Line
Telephone. The transfer is completed by going on-hook on a Multiline
Terminal or Single Line Telephone.
S-22
STEP CALL
A caller that receives a call waiting tone during an internal call can dial 2
(default) to access the next higher station number in the same 10s group
(e.g., 10~19, 20~29, or 110~119).
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S-23
STORE AND REPEAT
Store and Repeat allows a Multiline Terminal user talking on a CO/PBX line
to store any telephone number in memory for later use.
With R4000 or higher, # # must be entered (instead of #) to repeat the
stored number.
S-24
STORED HOOKFLASH
Stored Hookflash allows any Multiline Terminal user to store a hookflash in a
Speed Dial buffer to allow one-step access to certain Centrex or PBX
features. System Software permits input stored characters to be entered on
the dial pad, but does not allow the Character Code Table to be used.
S-25
SYNCHRONOUS RINGING
Synchronous Ringing synchronizes CO/PBX incoming ringing with the
incoming ringing pattern from a Central Office.
S-26
SYSTEM DATA UP/DOWN LOAD
System Data Up/Down Load, included with NEC Electra Elite IPK System
Administration Terminal (SAT) Software, transfers Station Speed Dial data,
System Speed Dial data, and all System Data from/to an NEC PowerMate
or Pentium1-compatible PC. System Data Up/Down Load can be performed
locally or from a remote location.
T-1
T1 CONNECTION
T1 Connection allows the system to be connected directly to FT1 carrier links
using a public or private network. The Digital Trunk Interface, DTI-U( ) ETU,
provides for different types of trunk signaling with FT1 carrier links using
System Programming. The DTI-U( ) ETU supports Loop Start/Ground Start,
Tie line/DID trunks.
T-2
TANDEM SWITCHING OF 4-WIRE E&M TIE LINES
Tandem Switching of 4-wire E&M Tie Lines allows connecting E&M Tie Lines
to other trunks through the system without help or supervision from an
internal station to allow distant-end system users to remotely access trunks.
Pad control is provided on the TLI(2)-U( ) ETU by a programmable
transmission pad to adjust to the line loss levels of the Tie line accessed.
T-3
TENANT SERVICE
Tenant Service subdivides the system into a maximum of 48 Tenants that
have outside line access.
1.
Pentium is a registered trademark of Intel Corporation.
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T-4
THREE-MINUTE REMINDER
The Three-Minute Reminder tone is heard every three minutes by the
Multiline Terminal user who originated or answered an outside call.
T-5
TONE OVERRIDE
The Multiline Terminal user that calls a busy station and receives a call
waiting tone can generate a Tone Override that is heard by the originator and
busy station. The busy station user can place the existing call on hold to
answer the Override.
T-6
TRUNK QUEUING
Trunk Queuing increases call processing efficiency. When all outside lines or
a selected line are busy, the telephone user can queue on the busy line.
When a line becomes available, the system provides an internal incoming
ring to the queuing station. When the line is no longer needed, the queue
request can be canceled before the line becomes available by dialing an
Access Code. Each station user can queue an outside line by selecting the
specific trunk in the queue procedure. This feature allows a station user to
set trunk queuing to the specified trunk, internal Trunk group, or Route
Advance Block.
T-7
TRUNK-TO-TRUNK TRANSFER
Trunk-to-Trunk Transfer allows any station user to establish Trunk-to-Trunk
Transfers between two CO/PBX (when disconnect signal is provided), DID,
and/or E&M Tie line calls.
With R2000 or higher, a Single Line Telephone or PSII user can perform
Trunk-to-Trunk Transfer.
T-8
TWO-COLOR LEDS
Multiline Terminals have Two-Color (green or red) LEDs for Flexible Line
keys and the Large LED indications. The color indicates station status (red)
or message status (green). Green indicates I-Hold (Exclusive and
Non-Exclusive), I-Use, and recall conditions. Other functions are indicated
with a red LED. The Attendant Add-On Console is also provided with 2-color
(green or red) LEDs for direct access to stations.
U-1
UNIFIED MESSAGING
The EliteMail CTI Voice Processing systems, using the Electra Elite IPK
system and a Local Area Network, provide Unified Messaging services for
voice, fax and e-mail messages with access at either the desktop PC or the
telephone. Unified Messaging lets the PC control telephone calls and
information about each call, both inbound and outbound. This system
includes the basic EliteMail CTI TeLANophy® Module.
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With R1500 or higher, CoSession, a communication tool available from
NEC, can be used for ELiteMail to perform configuration, maintenance and
backup functions. When 5-, 6-, or 7-digit station numbers are used (R2000
or higher), this feature is unavailable.
U-2
UNIFIED MESSAGING EliteMail CTI-LX Lite
This feature uses the Electra Elite IPK system and a Local Area Network to
provide Unified Messaging services for voice, fax, and Email messages with
access at either the desktop PC or the telephone and lets the PC control
telephone calls and information about each inbound and outbound call
(R4000 or higher).
U-3
UNIFORM CALL DISTRIBUTION (UCD)
Uniform Call Distribution permits incoming DIT/ANA, DID/Tie, and CO ring
transferred calls to terminate in a prearranged hunt group. Incoming calls are
distributed based on longest idle time among all members of the UCD group.
When an incoming DIT/ANA, DID call to a UCD group encounters all UCD
stations busy or no-answer, the call is queued and the caller receives a
Delay Announcement after a programmed time.
When 5-, 6-, or 7-digit station numbers are used, this feature is unavailable.
U-4
UNIFORM NUMBERING NETWORK
Uniform Numbering Network allows multiple or compatible systems to be
connected in a network using Tie lines. A Station user can dial a system
number and a station number (open numbering) or dial the station number
only (closed numbering) to access any station. When the calling and called
systems are not directly connected, several Tie lines may be accessed to
route the call. Each system extends the call to the next system until the final
destination is reached.
With System Software R2500, 2~7-digit station numbers can be assigned.
U-5
UNIVERSAL SLOTS
The Electra Elite IPK system, B64-U( ) KSU, has eight universal slots and up
to three cabinets can be installed. The system uses the same KSU for the
basic and expansion cabinets to support up to 24 Universal Slots.
With R1500 or higher, the IAD(8)-U( ) ETU optional interface has been
added to support IP CCH ETU and Megaco Station applications. Tables
have also been added to show the component limitations regulated by the
number of installed ESI, ESIB, and ESIE ETUs.
With R3000 or higher, the SLIB/SLIE(4)-U10 ETU, MIFM-U20 ETU, and
SPE(M)-U( ) ETU are added to the Universal Slots.
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U-6
UNSUPERVISED CONFERENCE
The Unsupervised Conference allows a Multiline Terminal user to exit an
established conference call and leave the remaining parties to continue
talking. This same user can then reenter the conference anytime.
U-7
USER PROGRAMMING ABILITY
A Station user can perform programming functions. Station Speed Dial and
Ringing Line Preference are two features programmable from a station.
Using NEC System Administration Terminal End-User Software,
approximately 35 additional features can be programmed by the user.
V-1
VOICE MAIL INTEGRATION (ANALOG)
Voice Mail Integration (Analog) provides the interface between the
Expanded Port Package and the Basic Port Package and a locally-provided
analog Voice Mail system. When a station is forwarded to the Voice Mail
system and a station user calls that forwarded station, the call goes directly
to the individual personal mail box. When the Voice Mail system has the
ability, a message can be sent to the station indicating a Voice Mail Message
was received. The two packages can support a maximum of 16 ports for
Analog Voice Mail when Digital Voice Mail integration or Built-in Voice Mail is
not available.
When 5-, 6-, or 7-digit station numbers are used, this feature is unavailable.
V-2
VOICE MAIL MESSAGE INDICATION ON LINE KEYS
Voice Mail MSG waiting on Line keys indicates an existing or new voice mail
message on Line Keys or DSS/BLF keys.
V-3
VOICE OVER INTERNET PROTOCOL (VoIP) TRUNK CARD
Voice over IP sends the real time voice/fax over the corporate LAN or WAN.
The voice from the telephone is digitized and then put into packets to be sent
over a network using Internet protocol.
Savings in the telephony charges for calls between two KTSs and using the
LAN/WAN infrastructure to its full capacity are advantages in having VoIP for
the Electra Elite IPK system.
The IAD(8)-U( ) ETU is an optional interface that can combine trunk and Tie
line calls into Gateway trunks using Session Initiation Protocol (SIP) or
H.323 Protocol that can operate in the following operating modes: COI,
COID, DID, DTI, and TLI.
Depending on the requirements and resource allocation in the LAN/WAN/
Internet, the IAD(8)-U( ) ETU can be configured to use any of the following
voice compressions: G.711 Mu Law -- Highest Bandwidth,
G.723 -- Lowest Bandwidth, G.729(a) -- Most often used.
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The IAD(8)-U( ) ETU is assigned as a two-port TLI(2)-U( ) ETU, 4-port
DID(4)/COI(4)/COIB(4)/COID(4)-U( ) ETU, an 8-port COI(8)/COIB(8)/
COID(8)-U( ) ETU or an 8-port DTI(8)-U( ) and can be installed in any
interface slot. The LAN/WAN or internet connection is provided by a 10/100
Base T Ethernet. The operating mode can be configured per ETU, but not
per port.
V-4
VOICE OVER SPLIT
By dialing an Access Code, a station user can voice override the
conversation between another station user and another party. When the
conversation is interrupted, only the station that received the Voice Over
hears it.
V-5
VOICE PROMPT
Voice Prompt provides voice guidance for assisting station users. The voice
prompt replaces the call waiting tone and/or internal dial tone.
A VRS(4)-U( ) ETU must be installed.
W-1
WIRELESS
Using a Personal Station, Dterm PS II, the features and benefits of the
desktop telephone are provided without the inconvenience of having to stay
close to the Desktop. A BSU(2)-U( ) ETU interfaces the KSU to an antenna
unit called a Zone Transceiver (ZT II). These units are placed throughout the
facility to manage calls through a network for wireless communication using
a Dterm PS II.
With R2000 or higher, the PSII user can perform a Trunk-to-Trunk Transfer
or make a 1 terminal to 2 outside parties conference call.
When 5-, 6-, or 7-digit station numbers are used, this feature is unavailable.
W-2
Wireless DECT
This feature allows 2.4 GHz IPK Wireless DECT (Digital Enhanced
Cordless Telecommunication) telephones. A BSU(M)-U20 ETU interfaces
the Electra Elite IPK KSU with four Base Stations that can be expanded to 16
base stations using the BSU(2S)-U20 and BSU(6S)-U20 ETUs.
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Chapter 3
Equipment

Equipment
Chapter 3
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SECTION 1
EQUIPMENT LIST
The tables below list all equipment used with the Electra Elite IPK system. The
equipment name, a description of the equipment, and the maximum capacities that
are allowed for a Basic Port Package and an Expanded Port Package are given. The
Equipment Name is listed alphabetically by category.
The maximum capacities available in the Electra Elite IPK system are shown in Table
3-1 Maximum System Capacities for Station Interface ETUs, Table 3-2 Maximum
System Capacities for Trunk Interface ETUs, and Table 3-3 Maximum System
Capacities for Application Interface ETUs.
Table 3-1 Maximum System Capacities for Station Interface ETUs
Maximum Capacities
Station Interface
Description
Expanded
Notes
ETUs
Basic Port
Port
Package
Package
ACD(8)-U( ) ETU
8-port ACD System
1
1
Notes 1, 7, 10
The Automatic Call Distribution ETU
interfaces the Elite ACD Plus Server
with the Electra Elite IPK KSU.
This ETU is installed in slots S1~S8 in
any KSU.
CMS(2)/(4)-U( ) ETU
2- or 4-port Digital Voice Mail System
1
1
Notes 1, 3, 4,
The CMS(2)/(4)-U( ) ETU is a Digital
5, 10
Voice Mail system that supports a
maximum of eight ports.
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Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued)
Maximum Capacities
Station Interface
Description
Expanded
Notes
ETUs
Basic Port
Port
Package
Package
CNF(8)-U( ) ETU
8-port Conference Unit
2
2
Notes 1, 8, 9
The Multiline Conference Bridge allows
any intercom user or outside party
calling to a port of the CNF(8)-U( ) ETU
to join or make a multiparty Conference
Call.
Each CNF(8)-U( ) ETU supports one
8-party conference or two 4-party
conferences regulated by a switch
setting.
This ETU is installed in slots S1~S8 in
the B64-U20 KSU.
The system recognizes this ETU as
SLI(8)-U( ) ETU. This ETU shares the
total number of station ports in the
system.
CTI(12)/(16)-U( ) ETU
This ETU and the 4- and 8-port ETU
1
1
Notes 1, 4, 5,
(Daughter Board)
provide a 12- or 16-port Digital Voice
6, 10
Mail system with ports that support
TeLANophy, inbound/outbound faxing,
and Hospitality/HVM applications.
It is installed in one of the interface
slots.
This ETU shares the total number of
station ports in the system.
CTI(4)/(8)-U( ) ETU
This ETU is a 4-or 8-port Digital Voice
1
1
Notes 1, 4, 5,
(System Board)
Mail system with ports that support
10
TeLANophy, inbound/outbound faxing,
and Hospitality/HVM applications.
It is installed in one of the interface
slots.
This ETU shares the total number of
station ports in the system.
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Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued)
Maximum Capacities
Station Interface
Description
Expanded
Notes
ETUs
Basic Port
Port
Package
Package
ESI(8)-U( ) ETU
8-port Electronic Station Interface
4
15
Notes 1, 10
The Electronic Station Interface ETU
contains eight circuits. Each circuit can
support any Attendant Console,
Multiline Terminal, or Single Line
Telephone adapter.
This ETU is installed in slots S1~S8 in
the basic or expansion B64-U20 KSU.
The maximum number depends on
other station cards installed. This ETU
shares the total number of extension
ports in the system.
ESIB(8)-U( ) ETU
8-port Electronic Station Interface
4
15
Notes 1, 2, 10
The Electronic Station Interface ETU
contains eight circuits. Each circuit can
support any Attendant Console,
Multiline Terminal, or Single Line
Telephone adapter.
This ETU is installed in slots S1~S8 in
the basic or expansion B64-U20 KSU.
The maximum number depends on
other station cards installed. This ETU
shares the total number of extension
ports in the system.
ESIB(8)-U( ) ETU with
ESIB(8)-U( ) ETU 16-port Electronic
2
7
Notes 1, 2, 10
ESIE(8)-U( ) ETU
Station Interface
The Electronic Station Interface ETU
contains eight circuits. Each circuit can
support any Attendant Console,
Multiline Terminal, or Single Line
Telephone adapter.
This ETU is installed in slots S1~S8 in
the basic or expansion B64-U20 KSU.
The maximum number depends on
other station cards installed. This ETU
shares the total number of extension
ports in the system.
The ESIE(8)-U( ) ETU is installed on
the ESIB(8)-U( )ETU.
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Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued)
Maximum Capacities
Station Interface
Description
Expanded
Notes
ETUs
Basic Port
Port
Package
Package
FMS(2)/(4)-U( ) ETU
2- or 4-port Digital Voice Mail system
1
1
Notes 1, 3, 4, 5
This ETU is installed in one of the
interface slots. It has two or four
channels of built-in Voice Mail.
The system recognizes this ETU as
VMS(4)-U( ) ETU. This ETU shares
the total number of station ports in the
system.
FMS(8)-U( ) ETU
8-port Digital Voice Mail system
1
1
Notes 1, 3, 4, 5
This ETU is installed in one of the
interface slots. It has eight channels
of built-in Voice Mail.
The system recognizes this ETU as
VMS(8)-U( ) ETU. This ETU shares
the total number of station ports in the
system.
OPX(2)-U( ) ETU
2-port Off-Premise Extension
6
22
Notes 1, 3
Interface
The Off-Premise Extension ETU
provides termination and operation of
two off-premise extensions. Each ETU
has a built-in ringer (RSG). Up to 1600
ohms of loop resistance (including the
Single Line instrument) is acceptable
between the OPX ETU and the Single
Line Telephone.
This ETU is installed in slots S1~S8 in
any B64-U20 KSU. This ETU shares
the total number of station ports in the
system.
SLI(4)-U( ) ETU
4-port Single Line Interface
6
22
Notes 1, 10
The Single Line Interface ETU supports
four Single Line Telephones and/or
analog voice mail ports. This ETU
provides Ringing Signal Generator
(RSG), and Message Waiting (MW)
LED voltage to Single Line Telephones.
This ETU is installed in slots S1~S8 in
any B64-U20 KSU.
The maximum number depends on
other station cards installed. This ETU
shares the total number of station ports
in the system.
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Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued)
Maximum Capacities
Station Interface
Description
Expanded
Notes
ETUs
Basic Port
Port
Package
Package
VMS(2)/(4)-U( ) ETU
2-or 4-port Digital Voice Mail System
1
1
Notes 1, 3, 4,
This ETU is installed in one of the
5, 10
interface slots. It has two or four
channels of built-in Voice Mail.
The system recognizes this ETU as
VMS(4)-U( ) ETU.
This ETU shares the total number of
station ports in the system.
VMS(8)-U( ) ETU
8-port Digital Voice Mail System
1
1
Notes 1, 4, 5,
This ETU is installed in one of the
10
interface slots. It has eight channels of
built-in Voice Mail.
The system recognizes this ETU as
VMS(8)-U( ) ETU.
This ETU shares the total number of
station ports in the system.
VMP(2)/(4)-U( ) ETU
2-or 4-port Digital Voice Mail System
1
1
Notes 1, 3, 4,
This ETU is installed in one of the
5, 10
interface slots. It has two or four
channels of built-in Voice Mail.
The system recognizes this ETU as
VMS(4)-U( ) ETU.
This ETU shares the total number of
station ports in the system.
VMP(8)-U( ) ETU
8-port Digital Voice Mail System
1
1
Notes 1, 4, 5,
This ETU is installed in one of the
10
interface slots. It has eight channels of
built-in Voice Mail.
The system recognizes this ETU as
VMS(8)-U( ) ETU.
This ETU shares the total number of
station ports in the system.
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Table 3-1 Maximum System Capacities for Station Interface ETUs (Continued)
Maximum Capacities
Station Interface
Description
Expanded
Notes
ETUs
Basic Port
Port
Package
Package
VP(12)/(16)-U( ) ETU
This ETU and the 4- or 8-port ETU
1
1
Notes 1, 4, 5,
(Daughter Board)
provide a 12- or 16-port Digital Voice
6, 10
Mail system with ports that support
TeLANophy, inbound/outbound faxing,
and Hospitality/HVM applications.
It can be installed in one of the interface
slots.
This ETU shares the total number of
station ports in the system.
VP(4)/(8)-U( ) ETU
This ETU is a 4-or 8-port Digital Voice
1
1
Notes 1, 4, 5,
(System Board)
Mail system with ports that support
10
TeLANophy, inbound/outbound faxing,
and Hospitality/HVM applications.
It can be installed in one of the interface
slots.
This ETU shares the total number of
station ports in the system.
Note 1:
Calculating maximum capacities is based on the system having a minimum of eight Electronic Station Interface (ESI)
ports and four trunk ports.
Note 2:
When seven ESIB(8)-U( ) ETUs with seven ESIE(8)-U( ) ETUs are installed, eight additional station ports are
available.
Note 3:
When 2-port Station Interface ETUs are installed, the system uses four ports from its maximum port capacity.
Note 4:
Only one CMS, FMS, VRS, VMP, VP, CTI, or IVR system can be installed in one Electra Elite IPK system.
Note 5:
In Memory Block 7-2 (Telephone Type Assignment), a maximum of 32 Digital Voice Mail ports are available.
Note 6:
Two physical Interface Slots are used for the EliteMail VP (12)/(16)-U( ), or CTI (12)/(16)-U( ) ETU.
Note 7:
The ACD(8)-U( ) ETU is assigned as VMS 8 in Memory Block 7-1 (Card Interface Slot Assignment), and as Digital
VM in Memory Block 7-2 (Telephone Type Assignment).
Note 8:
The CNF(8)-U( ) ETU is assigned as SLI 8 in Memory Block 7-1 (Card Interface Slot Assignment), and as YS (VM)
in Memory Block 4-35 (Voice Mail/SLT Selection).
Note 9:
A maximum of 16 analog Voice Mail ports are available in Memory Block 4-35 (Voice Mail/SLT Selection).
Note 10:
Refer to the KSU power-based ETU quantity limitations in Table 3-4 KSU Power-Based ETU Quantity Limitations for
Systems without EliteMail VP/CTI or CTI ETU loaded with Q-Master application, and Table 3-5 KSU Power-Based
ETU Quantity Limitations for Systems with EliteMail VP/CTI or CTI ETU loaded with Q-Master Application.
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Table 3-2 Maximum System Capacities for Trunk Interface ETUs (Continued)
Maximum Capacities
Trunk Interface
Description
Notes
ETUs
Basic Port
Expanded
Package
Port Package
COI(8)-U( ) ETU
8-port CO/PBX Line Interface
2
8
Note 1
Electrical fuses (posistors) are built into
this ETU that supports eight outside
(CO/PBX) lines and provides circuitry for
ring detection, holding, and dialing.
The outside lines can be any
combination of Loop Start or Ground
Start DTMF trunks.
This ETU is installed in slots S1~S8 in
the basic or expansion B64-U20 KSU.
This ETU can provide an E911 CAMA
trunk.
The maximum number depends on other
trunk cards installed. This ETU shares
the total number of CO/PBX lines in the
system.
COIB(4)-U( ) ETU
4-port COI or COID (CO/PBX) Line
4
14
Note 1
Interface
This ETU can function the same as the
COI(4)-U( ) or COID(4)-U( ) ETU to
provide Central Office interface. When
ETU is set for COID mode, Loop Start
trunks and/or Caller ID trunks are
supported. The COIB(4)-U20 supports
loop start only. When the ETU is set for
COI mode, Loop Start or Ground Start is
supported using COIB(4)-U10. Caller ID
is not supported in COI mode.
Connections for Ground Start trunks are
polarity sensitive.
Only DTMF signaling is supported.
This ETU can provide an E911 CAMA
trunk.
COID mode: Caller ID trunks must be
installed in slots 1~4.
This ETU shares the total number of
CO/PBX lines in the system.
Tip and Ring electrical fuses are
provided to comply with UL 1459
requirements.
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Table 3-2 Maximum System Capacities for Trunk Interface ETUs (Continued)
Maximum Capacities
Trunk Interface
Description
Notes
ETUs
Basic Port
Expanded
Package
Port Package
DTI-U( ) ETU
T1/FT1 Trunk Interface
4
8
Note 1, 3, 4, 5
The Digital Trunk Interface ETU provides
termination of Fractional T1 (24 DS-0
channels) lines. This ETU contains
circuitry for outside ring detection,
holding, dialing, control function, Tie line
(E&M), and DID signaling.
Automatic Number Indication (ANI) is
supported.
Only the DTI-U30 ETU supports K-CCIS
common channel signaling.
A combination of Loop Start and Ground
Start trunks, DID trunks, or Tie lines can
be used on the ETU. Each trunk is
assigned in groups of four. DTMF or Dial
Pulse dialing is supported.
This ETU is installed in any slot in the
basic or expansion B64-U20 KSU.
The maximum number depends on other
trunk cards installed. This ETU shares
the total number of CO/PBX lines in the
system.
A CLKG-U( ) Unit must be installed.
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Table 3-2 Maximum System Capacities for Trunk Interface ETUs (Continued)
Maximum Capacities
Trunk Interface
Description
Notes
ETUs
Basic Port
Expanded
Package
Port Package
IPT(4)-U( ) ETU
4-port Voice over Internet Protocol
4
15
Note 1, 5
Trunk Interface
This IP Gateway ETU is an optional
Interface that can combine trunk calls
into Gateway trunks.
This ETU can emulate the following
ETUs: TLI(2)-U( ), DID(4)-U( ),
COI(4)-U( ), or COIB(4)-U( ). Refer to
the applicable ETU assignment for the
trunk capacity.
This ETU can be installed in KSU slots
that support the applicable assigned
ETU.
The maximum number depends on other
trunk cards installed. This ETU shares
the total number of CO/PBX lines in the
system.
This ETU shares the total number of
station ports in the system.
IPT(8)-U( ) ETU
8-port Voice over Internet Protocol
2
7
Note 1
Trunk Interface
This IP Gateway ETU is an optional
Interface that can combine trunk calls
into Gateway trunks.
This ETU can emulate the following
ETUs: TLI(2)-U( ), DID(4)-U( ),
COI(8)-U( ), or COIB(8)-U( ). Refer to
the ETU type assignment for the trunk
capacity.
This ETU can be installed in KSU slots
that support the applicable assigned
ETU.
The maximum number depends on other
trunk cards installed. This ETU shares
the total number of CO/PBX lines in the
system.
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Table 3-2 Maximum System Capacities for Trunk Interface ETUs (Continued)
Maximum Capacities
Trunk Interface
Description
Notes
ETUs
Basic Port
Expanded
Package
Port Package
PRT(1)-U( ) ETU
ISDN-Primary Rate Trunk Interface
4
8
Note 1, 3, 4
The Integrated Service Digital network
(ISDN)-Primary Rate Interface (PRI) is a
Public Switched Telephone Network
(PSTN) service that provides 23 B
channels and one D channel (23B + D)
for voice call trunking. The B channels
provide 23 CO/DID connections.
This ETU is installed in slots S1 ~ S8 in
the basic and expansion B64-U20 KSU.
The maximum number depends on other
trunk cards installed. This ETU shares
the total number of Trunk lines in the
system.
A CLKG-U( ) Unit must be installed.
TLI (2)-U( ) ETU
2-port Tie Line Interface
4
16
Note 2
The Tie Line Interface ETU supports the
termination and operation of two E&M
Tie lines (4-wire, type I and type V, and
10/20 pps Dial Pulse or DTMF).
Immediate, wink start, second dial
tone, and delay dial signaling can be
combined on this ETU.
This ETU is installed in slots S1~S8 in
the B64-U20 KSU.
The maximum number depends on other
trunk cards installed. This ETU shares
the total number of CO/PBX lines in the
system.
Note 1:
Calculating maximum capacities is based on the system having a minimum of eight Electronic Station Interface (ESI)
ports and four Trunk ports.
Note 2:
When 2-port Trunk Interface ETUs are installed, the system uses four ports from its maximum port capacity.
Note 3:
With the Basic Port Package, a maximum of four DTI-U( ) ETUs, PRT(1)-U( ) ETUs, or a combination of both can be
installed. If four DTI or PRT ETUs or a combination of both are installed, up to four trunks each can be assigned.
Note 4:
With the Expanded Port Package, a maximum of eight DTI-U( ) or PRT(1)-U( ) ETUs, or a combination of both can
be installed. When eight DTI or PRT ETUs or a combination of both are installed, up to eight trunks each can be
assigned.
Note 5:
With the Electra Elite IPK Expanded Port Package, a maximum of 14 of the following 4-port trunk-type interface
ETUs can be installed:
H COIB(4)-U( ) ETU [installed as COID(4)-U( ) ETU]
H DTI-U( ) ETU (installed as DTI4)
H IPT(4)-U( ) ETU [installed as COID(4)-U( ) ETU or DTI4]
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H PRT(1)-U( ) ETU (installed as PRT4)
Note 6: The EXPT(2)-U ETU is assigned as a DTI8 in Memory Block 7-1.
Table 3-3 Maximum System Capacities for Application Interface ETUs
Maximum Capacities
Application
Description
Notes
Interface ETUs
Basic Port
Expanded
Package
Port Package
BSU(2)-U( ) ETU
2-Channel - Base Station Unit for
8
8
Wireless
The Base Station Unit ETU interfaces
the KSU with the ZT II Zone Transceiver
for wireless communication with a PS II
Personal Station.
This ETU is installed in slots S1~S8 in
any KSU.
A CLKG-U( ) Unit must be installed.
BSU(4M)-U20 ETU
4-Channel Base Station Unit (Master)
1
1
Notes 6, 7
for Wireless DECT with connection for
up to 16 Base Stations when using two
BSU(6S) ETUs.
This ETU is installed in slots S1~S8
(S2~S8 when using one slave ETU or
S3~S8 when using two slave ETUs) in
any KSU.
BSU(2S)-U20 ETU
2-Channel Base Station Unit (Slave)
2
2
Notes 6, 7
for Wireless DECT with connection for
two Base Stations and must be used
with the BSU(4M)-U20 ETU.
This ETU is installed in the first or
second slot to the left of the
BSU(4M)-U20 ETU.
BSU(6S)-U20 ETU
6-Channel Base Station Unit (Slave)
2
2
Notes 6, 7
for Wireless DECT with connection for
six Base Stations and must be used
with the BSU(4M)-U20.
This ETU is installed in the first or
second slot to the left of the
BSU(4M)-U20 ETU.
CCH(4)-U( ) ETU
4-Channel - Common Channel
1
1
Handler (CCH) for K-CCIS
The CCH furnishes four K-CCIS routes
to coordinate receiving common channel
data from a distant system or to
coordinate sending it to a distant system.
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Table 3-3 Maximum System Capacities for Application Interface ETUs (Continued)
Maximum Capacities
Application
Description
Notes
Interface ETUs
Basic Port
Expanded
Package
Port Package
DPH(4)-U( ) ETU
4-Channel - Door Phone Interface Unit
1
1
The Doorphone interface ETU allows
four DP-D-1A Doorphones to be
connected. Two simultaneous calls are
allowed, and four Door Lock Release
relays are provided.
This ETU is installed in slots S1~S8 in
any KSU.
ECR-U( ) ETU
External Control Relay Unit
1
1
The External Control Relay ETU
provides common audible tone signaling
using relay contacts for external ringing
equipment and an audible output for
external paging systems. Four External
Tone Ringer Control relays, one Night
Chime relay, three External Paging
relays, and two General Purpose relays
are provided.
This ETU is installed in slots S1~S8 in
the basic B64-U20 KSU.
HUB(8)-U( ) ETU
This ETU is an optional Ethernet
1
1
Note 4
Interface that supports eight Ethernet
ports. Each port has two LEDs that
indicate status and activity. One port can
be a source port and another port can be
used to mirror source and monitor data
traffic.
One ETU can be installed in slots S1~S8
in each cabinet.
This ETU cannot be installed in a KSU
that contains EliteMail VP and IVR or
CTI and IVR systems.
IAD(8)-U( ) ETU
This ETU is an optional interface
4
8 for DTI
Note 4
integration device that supports various
IP applications such as IP CCH and
15 for ESI
Megaco Station Applications.
This ETU can be installed in any KSU
slot that supports the DTI or ESI ETU it
simulates.
The maximum number depends on other
station cards installed. This ETU shares
the total number of extension ports in the
system.
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Electra Elite IPK
Document Revision 4
___________________________________________________________________________________
Table 3-3 Maximum System Capacities for Application Interface ETUs (Continued)
Maximum Capacities
Application
Description
Notes
Interface ETUs
Basic Port
Expanded
Package
Port Package
IVR Application
This ETU is an Interactive Voice
1
1
Note 5
(VMP(4)/(8)-U( )
Response system with 4 ports to support
ETU with IVR HDD
IVR applications.
Kit)
When the DSP-U( ) module is attached,
8 ports are available.
It can be installed in any interface slots.
This ETU shares the total number of
station ports in the system.
MIFA-U( ) ETU
Multiple Interface Unit for UCD/ACD
1
1
Note 1, 3
This ETU provides additional memory for
processing ACD/UCD.
When ACD feature is desired, the
KMA(1.0)U must be installed.
MIFM-U10 ETU
Multiple Interface Unit for Multifunction
1
1
Note 1, 2
This ETU provides additional memory
for PC programming, SMDR, LCR, Caller
ID scrolling, and Wireless programming.
When the LCR or Caller ID Scroll
functions are desired, the KMM(1.0)U
must be installed.
MIFM-U20 ETU
Multiple Interface Unit for Multifunction
1
1
Note 1, 2, 5
This ETU provides additional memory
and processing power for PC
programming, Wireless activation,
SMDR, LCR, ANI/Caller ID scrolling.
PC programming, Wireless activation,
and SMDR are standard.
When the LCR or Caller ID Scroll
functions are desired, the KMM-U20
upgrade chip must be installed.
PBR( )-U( ) ETU
4-Channel - Push Button Receiver Unit
1
1
The Push Button Receiver ETU detects
and translates DTMF tones generated by
Single Line Telephones, modems, or
facsimile machines. The PBR provides
four circuits for Single Line Telephones
only.
Four PBR circuits are built in the
CPUI( )-U( ) ETU.
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General Description Manual
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Electra Elite IPK
___________________________________________________________________________________
Table 3-3 Maximum System Capacities for Application Interface ETUs (Continued)
Maximum Capacities
Application
Description
Notes
Interface ETUs
Basic Port
Expanded
Package
Port Package
SPE(M)-U( ) ETU
Single Point of Entry
1
1
Note 1, 5
This ETU provides a single (remote or
direct) access point to configure the
system and individual ETUs.
This ETU contains all the functionality of
the MIFM-U10 ETU with KMM(1.0)U
installed or the MIFM-U20 with the
KMM-U20 installed. An Ethernet port is
provided to allow programming over a
network using TCP/IP.
Serial, modem or Ethernet
communication can be used.
VRS(4)-U( ) ETU
4-Channel - Voice Recording Service
2
2
Unit
The Voice Recording Service ETU
provides voice recording messages for
internal stations, automatic answering on
incoming outside calls, Delay
Announcement messages for ACD/UCD
by a voice recorded message, and
receives DTMF tones.
This ETU is installed in slots S1~S8 in
any KSU.
Note 1:
The MIFM-U( ), MIFA-U( ), or SPE(M)-U( ) ETU must be installed in the AP slot, slot S1, or slot S2 of the first
B64-U20 KSU.
Note 2:
The MIFM-U10 ETU has an optional built-in modem that works only when the MIFM-U10 ETU is installed in slot S1
or slot S2 of the first B64-U20 KSU. The MIFM-U20 ETU optional MOD-U10 Unit modem can be installed when the
MIFM-U20 ETU is installed in slot S1 or S2 of the first B64-U20 KSU.
Note 3:
The MIFA-U( ) ETU (with KMA(1.0)U installed) has an ACD-MIS output that works only when the MIFA-U( ) ETU is
installed in the ISA slot. When ACD-MIS and remote SAT PC programming are required, install the ACD-MIS in the
ISA slot and the MIFM-U( ) ETU in slot S1 or slot S2 of the first B64-U20 KSU.
Note 4:
R1500 or higher is required.
Note 5:
R3000 or higher is required.
Note 6:
R4000/R4500 only.
Note 7:
A maximum of one BSU(M) Master and two BSU(2S)/(6S) Slave ETUs can be installed.
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Electra Elite IPK
Document Revision 4
___________________________________________________________________________________
SEC
TION 2
KSU POWER-BASED ETU QUANTITY LIMITATIONS
Table 3-4 indicates the quantity limitations for systems without EliteMail VP/CTI. Table
3-5 indicates the quantity limitations for systems with EliteMail VP/CTI.
Table 3-4
KSU Power-Based ETU Quantity Limitations for Systems without EliteMail
VP/CTI or CTI ETU loaded with Q-Master application
Maximum NO. of
ACD+/CMS/FMS/
Number of
Either
VMS/VMP/IPC/MG/
ESI(8)
Number of
EliteMail VP/
IVR/IPT/IAD/SLI/
Other ETUs
ESI Ports
ETUs,
CTI
OPX/BSU(4M)/
BSU(2S)/BSU(6S)
or DID ETUs
10
80
0
2
No Limitation
9
72
0
2
No Limitation
8
64
0
3
No Limitation
7
56
0
4
No Limitation
6
48
0
5
No Limitation
5
40
0
5
No Limitation
4
32
0
6
No Limitation
3
24
0
6
No Limitation
2
16
0
7
No Limitation
1
8
0
7
No Limitation
,
The number of 8-port ESI ETUs installed including ESI(8)-U( ) ESIB(8)-U( ) ETU, or
ESIE(8)-U( ) ETU.
When the SPE(M)-U( ) ETU or MIFM-U20 with Ethernet option installed in the AP slot, the
HUB or EliteMail CTI/VP ETU must be installed in a different cabinet.
Only one CTI ETU can be installed in a KSU (EliteMail, VP, or Q-Master).
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General Description Manual
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Document Revision 4
Electra Elite IPK
___________________________________________________________________________________
Table 3-5
KSU Power-Based ETU Quantity Limitations for Systems with
EliteMail VP/CTI or CTI ETU loaded with Q-Master Application
Maximum NO. of
ACD+/CMS/FMS/
Number of
Either
VMS/VMP/IPC/MG/
Number of
EliteMail VP/
IVR/IPT/IAD/SLI/
Other ETUs
ESI(8) ETUs,
ESI Ports
CTI
OPX/BSU(4M)/
BSU(2S)/BSU(6S)
or DID ETUs
9
72
1
0
No Limitation
8
64
1
0
No Limitation
7
56
1
1
No Limitation
6
48
1
2
No Limitation
5
40
1
2
No Limitation
4
32
1
3
No Limitation
3
24
1
4
No Limitation
2
16
1
4
No Limitation
1
8
1
5
No Limitation
,
The number of 8-port ESI ETUs installed including ESI(8)-U( ) ESIB(8)-U( ) ETU, or
ESIE(8)-U( ) ETU.
When the SPE(M)-U( ) ETU or MIFM-U20 with Ethernet option installed in the AP slot, the
HUB or EliteMail CTI/VP ETU must be installed in a different cabinet.
Only one CTI ETU can be installed in a KSU (EliteMail, VP, or Q-Master).
___________________________________________________________________________________
3 - 20
Equipment

Chapter 4
Installation, Programming,
and Maintenance Overview

Installation, Programming,
and Maintenance Overview
Chapter 4
___________________________________________________________________________________
SECTION 1
INSTALLATION
Reduced Installation Time
The Electra Elite IPK System uses modularity and connectivity throughout to reduce
installation time and labor. The modular Key Service Units (KSUs) are installed
vertically for the Electra Elite IPK system. Most internal connections are made with
plug and jack.
Reducing the labor required for installation, modularity and connectivity increase
reliability. No wiring changes are made in the KSUs and all connectors are factory
tested.
The power supply unit and the battery backup unit are installed in the KSU and allow
for easy connection to extra battery backup units. All circuits installed in the KSUs are
located on printed circuit boards that plug into prewired connector slots. Connection
for voice and data between the KSUs is provided by a single ribbon cable between
the basic and expansion KSUs. Voice and data are transmitted between KSUs using
an EXP-U( ) ETU in the Electra Elite IPK system.
Connection to telephones, outside lines, and other external devices is made using
telephone cable connectors. A music source for Music on Hold is connected by
standard audio equipment plugs.
Universal Slots
Using Universal Slots maximizes flexibility by allowing installation of any ETU into any
interface slot (except the MIFA/MIFM-U( ) ETU and SPE(M)-U( ) ETU that can only be
installed in the AP slot, slot S1, or slot S2 of the first B64-U( ) KSU. Full use of each
KSU, before adding another, reduces hardware requirements.
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General Description Manual
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Document Revision 4
Electra Elite IPK
___________________________________________________________________________________
Resident System Program
A Resident System Program is provided when the system first receives power. The
CPU scans the KSUs and recognizes the ETUs and Multiline Terminals that are
connected to the system. Standard (default) values are assigned in the System
Program for all system and device parameters to allow the system to operate
immediately after initialization, before programming is done.
The assignments provided by the Resident System Program can be altered to fit the
requirements of a particular installation. Changing programming assignments is the
function of two preassigned Multiline Terminals or a personal computer. When
programming from a Multiline Terminal, Flexible Line keys and the dial pad are used
to enter new values, and the display provides the necessary information for
programming.
Multiline Terminals and Single Line Telephones
A variety of telephones can be connected to satisfy the requirements of a particular
installation. All Multiline Terminals are fully modular and are powered from the central
unit. Cabling is twisted 1-pair for proprietary Multiline Terminals and Single Line
Telephones.
SECTION 2
PROGRAMMING
From Multiline Terminals
Programming is done using DTH/DTR/DTP-8D-1 TEL, ITH/DTU-8D-2 TEL, DTH/DTR/
DTP-16D-1 TEL, ITH/DTU-16D-2 TEL, DTH/DTR/DTP-32D-1 TEL, or DTU-32D-2 TEL
Multiline Terminal. The first two ESI(8)-U( ) or ESIB(8)-U( ) ETU ports are automatically
assigned for programming.
When a programming Multiline Terminal is off-line in the Program Mode, the rest of
the system continues to function. Most program changes can be entered anytime, but
some changes take effect only when the affected stations and circuits are idle. This
avoids disrupting calls in progress.
PC Programming
Using the MIFM-U( ) ETU or SPE(M)-U( ) ETU allows the user to program the system
from a personal computer. System data can be transferred to/from a disk for backup.
The System Program End User software allows end users to program several
features for their Multiline Terminals, such as: Line Key Assignment, Telephone
Names, Zone Paging Groups, or various timers.
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4 - 2
Installation, Programming, and Maintenance Overview

Electra Elite IPK
Document Revision 4
___________________________________________________________________________________
Battery Backup
CPU battery backup retains the System Program and System Programmed Data for
approximately 21 days during power loss when the batteries are fully charged.
The batteries, located in the KSUs, support system operation for up to 30 minutes
during a power outage.
User Programmable Features
Multiline Terminal users can also program the following features from their station:
H
Ringing Line Preference
H
Feature Access and/or One-Touch keys (e.g., Speed Dial or Direct Station
Selection.)
H
Speed Dial
Multiline Terminals without programmable One-Touch keys and Single Line
Telephones can be used to program Station Speed Dial memories. Attendant
Positions can be used to program System Speed Dial memories and the System
Clock/Calendar.
SECTION 3
MAINTENANCE
Installing Interface ETUs without Disrupting Ongoing Calls
Each interface and optional ETU has an ON/OFF switch with an LED indication of
power status. An interface ETU with this switch OFF can be removed or installed with
the system power on.
The combination of status indication and ETU replacement with power on allows the
maintenance technician to replace suspect circuits without disrupting ongoing calls.
Up/Down Load of Data
Using an MIFM-U( ) ETU or SPE(M)-U( ) ETU and System Program Technician/End-
User Software, Station Speed Dial data, System Speed Dial data, and all System Data
can be transferred from/to a PC. The Up/Down Load may be accomplished from a
local or remote location.
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General Description Manual
4 - 3

Chapter 5
Hardware Specifications

Hardware Specifications
Chapter 5
___________________________________________________________________________________
SECTION 1
SYSTEM CAPACITY
The Electra Elite IPK system consists primarily of the Basic KSU and the Expansion
KSUs. Expansion KSUs can be stacked vertically on the Basic KSU to expand the
system capacity. Two expansion KSUs can be added to expand to 24 interface slots.
The B64-U( ) KSU is used for the basic and both expansion KSUs.
1. Basic KSU:
8 interface slots
2. Basic KSU + Expansion KSU:
16 interface slots
3. Basic KSU + 2 Expansion KSUs:
24 interface slots
Some capacities of the Electra Elite IPK system are listed below.
Hardware
Maximum Capacities
System Slots
Basic Unit
8 interface slots + 1 application slot
Basic + Expansion Unit
16 interface slots + 1 application slot
Basic + 2 Expansion Units
24 interface slots + 1 application slot
Refer to Section 3 System Description on page 1-9 in Chapter 1 Introduction for
maximum system capacities.
SECTION 2
TRAFFIC CAPACITY
Basic Port
Expanded
Traffic Capacity
Package
Port Package
Traffic Capacity (CPUI)
1200 BHCA
1200 BHCA
Busy-Hour Call Attempts (BHCA) is the number of times a
telephone call is attempted during the busiest hour.
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General Description Manual
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Document Revision 4
Electra Elite IPK
___________________________________________________________________________________
SECTION 3
CABLING REQUIREMENTS AND SPECIFICATIONS
This section provides cabling requirements and specifications for various equipment
used in the Electra Elite IPK system.
The KSU is connected with each of the Multiline Terminals and Single Line
Telephones by a separate twisted 1-pair cable or 2-pair cable (only for Multiline
Terminals). (Refer to Table 5-1 Dterm Series i or Dterm IP Terminal Loop Resistance
and Cable Length an d Table 5-2 Electra Elite/Dterm Series E Multiline Terminal Loop
Resistance and Cable Length for the loop resistance and cabling requirements for
Multiline Terminals and adapters.)
Table 5-1
Dterm Series i or Dterm IP Terminal Loop Resistance and Cable Length

Maximum
Maximum
By Twisted
By Twisted
By Twisted
By Twisted
Loop
Loop
1-Pair Cable 2-Pair Cable
1-Pair Cable 2-Pair Cable
Terminal or
Resistance
Resistance
(without AC (without AC
(with AC
(with AC
Adapter
(without AC
(with AC
Adapter)
Adapter)
Adapter)
Adapter)
Adapter)
Adapter)
24 AWG
24 AWG
24 AWG
24 AWG
(Ohms)
(Ohms)
DTH-8-1 TEL
37
700
1400
107
2000
2000
DTR-8-1 TEL
DTH-8D-1 TEL
DTR-8D-1 TEL
37
700
1400
107
2000
2000
ITH-8D-2/3 TEL
DTH-16-1 TEL
35
660
1320
107
2000
2000
DTR-16-1 TEL
DTH-16D-1 TEL
DTR-16D-1 TEL
35
660
1320
107
2000
2000
ITH-16D-2/3 TEL
DTH-32D-1 TEL
26
500
1000
107
2000
2000
DTR-32D-1 TEL
DTH-16LD-1 TEL
37
700
1400
107
2000
2000
DCR-60-1 Console,
--
--
--
107
2000
2000
, An AC Adapter is required.
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5 - 2
Hardware Specifications

Electra Elite IPK
Document Revision 4
___________________________________________________________________________________
Table 5-2
Electra Elite/Dterm Series E Multiline Terminal Loop Resistance
and Cable Length

Maximum
Maximum Feet
Maximum Feet
Loop
by Twisted
by Twisted
Terminal or Adapter
Resistance
1-Pair Cable
2-Pair Cable
(Ohms)
24 AWG
24 AWG
DBM(B)-U( ) Box
N/A
900
900
DCU-60-1 CONSOLE ,
N/A
1000
1000
DTU-8-1 TEL
35
600
1000
DTP-8-1 TEL
DTU-8D-2 TEL
35
600
1000
DTP-8D-1 TEL
DTU-16-1 TEL
26
450
900
DTP-16-1 TEL
DTU-16D-2 TEL
26
450
900
DTP-16D-1 TEL
DTP-16HC-1 TEL,
57
1083
DTU-32-1 TEL
21
360
720
DTP-32-1 TEL
DTU-32D-2 TEL
21
360
720
DTP-32D-1 TEL
DTR-2DT-1 TEL
35
600
1000
DTR-4D-1 TEL
37
700
1400
DTR-4R-1/2 TEL
N/A
650
1000
DTH-4R-1/2 TEL
N/A
650
1000
SLT(1)-U( ) ADP,,
35
600
1000
DP-D-1
20
410
820
,
An AC Adapter is required for the DTP-16HC-1 TEL or 60-button Attendant Console
DCU-60-1.
,, The length for the specified SLT Adapter is the length between the SLT Adapter and the
ESI.
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General Description Manual
5 - 3

Document Revision 4
Electra Elite IPK
___________________________________________________________________________________

Twisted 2-Pair Cable
ESI
RJ-11
Multiline Terminal
Figure 5-1 Connecting the ESI to the Multiline Terminal Using Twisted 2-Pair
Cable

Table 5-3 Cable Connection Between the Analog Port and the Single Line Equipment
Maximum Feet from
Connected Equipment
Cable
Connected Equipment to
Telephone
AD(A)-R or AD(A)-2R Unit
Twisted Pair
10 feet
ADA(2)-W Unit
Twisted Pair
10 feet
AP(A)-R or AP(R)-R Unit
Twisted Pair
50 feet
APA-U Unit or APR-U Unit
Twisted Pair
50 feet
OPX(2)-U( ) ETU
Twisted Pair
1,600 ohms
SLI(4)/(8)-U( ) ETU
Twisted Pair
300 ohms
SLT(1)-U( ) ADP
Twisted Pair
50 feet
Mixing digital and analog ports through the same 25-pair cable runs is
not recommended.
Table 5-4 Cable Connection Between ESI/VDH and PCT Board
Maximum Loop
Connected
Attached
Cable
Resistance
Equipment
Telephone
(Ohms)
35
Connected
PCT(C)- U( ) Unit
10 Base-T
31
Not Connected
35
Connected
PCT(S)- U( ) Unit
Twisted 1-Pair
31
Not Connected
___________________________________________________________________________________
5 - 4
Hardware Specifications

Electra Elite IPK
Document Revision 4
___________________________________________________________________________________
Table 5-5 Cabling Requirements for Audio
Connected Equipment
Cable
Music on Hold and Background Music
Hi-Fi Shielded Audio Cable
Sources
External Amplifier
Hi-Fi Shielded Audio Cable
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General Description Manual
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Document Revision 4
Electra Elite IPK
___________________________________________________________________________________
SECTION 4
POWER REQUIREMENTS
4.1
Power Supply Inputs
The AC input (P64-U( ) PSU) requirements for the Electra Elite IPK are listed
below:
AC input (P64-U( ) PSU)
H
117 Vac ± 10%
H
60 Hz ± 10%
H
Single Phase
H
7.5A circuit
H
A dedicated outlet, separately fused and grounded, is required.
4.2
Power Supply Consumption
The power consumption for the Electra Elite IPK system is listed in the table
below.

Table 5-6 Power Consumption
Maximum
Watts Used
Watts Used
KSU
RMS
(Idle)
(Maximum)
Current
Basic KSU B64-U( ) KSU
2.5 A
120
230
Basic KSU + Expansion KSU
5.0 A
240
460
Basic KSU + 2 Expansion KSUs
7.5 A
360
690
SECTION 5
ENVIRONMENTAL CONDITIONS
5.1
Temperature
H
Operating:
+32°F ~ +104°F (0°C ~ 40°C)
H
Recommended Long Term: +50°F ~ +90°F (10°C ~ 32.2°C)
5.2
Humidity
H
Operating:
10% ~ 90% noncondensing
___________________________________________________________________________________
5 - 6
Hardware Specifications

Electra Elite IPK
Document Revision 4
___________________________________________________________________________________
5.3
Weights and Dimensions.
Table 5-7 Weights and Dimensions
Shipping
Unit
Height
Width
Depth
Weight*
22.5 oz
3.4"
4.2"
5.2"
ACA-U Unit
(638 g)
(86 mm)
(107 mm)
(133 mm)
102.4 oz**
1.89"
11.47"
8.46"
ACD(8)-U( ) ETU
(2903 g)
(48 mm)
(290 mm)
(214 mm)
5.6 oz
3.61"
6.87"
4.2"
AC-R Unit
(158 g)
(92 mm)
(175 mm)
(107 mm)
4.0 oz
2.25"
2.75"
5.5"
AD(A)-R Unit
(113 g)
(56.25 mm)
(68.75 mm)
(137.5 mm)
4.0 oz
2.25"
2.75"
5.5"
AD(A)-2R Unit
(113 g)
(56.25 mm)
(68.75 mm)
(137.5 mm)
4.0 oz
2.25"
2.75"
5.5"
ADA-U Unit
(113 g)
(56.25 mm)
(68.75 mm)
(137.5 mm)
5.6 oz
2.25"
2.75"
5.5"
AP(A)-R Unit
(158 g)
(56.25 mm)
(68.75 mm)
(137.5 mm)
5.6 oz
2.25"
2.75"
5.5"
AP(R)-R Unit
(158 g)
(56.25 mm)
(68.75 mm)
(137.5 mm)
4.3 oz
2.4"
2.3"
4.8"
APA-U Unit
(122 g)
(60 mm)
(59 mm)
(121 mm)
4.3 oz
2.4"
2.3"
4.8"
APR-U Unit
(122 g)
(60 mm)
(59 mm)
(121 mm)
460.8 oz
13.1"
13.7"
18"
B64-U( ) KSU
(13063 g)
(312 mm)
(348 mm)
(457 mm)
14.6 oz
1.97"
9.45"
7.68"
BRT(4)-U10 ETU
(414 g)
(50 mm)
(240 mm)
(195 mm)
11.3 oz
1.97"
9.45"
7.68"
BRT(4)-U20 ETU
(320 g)
(50 mm)
(240 mm)
(195 mm)
3.46 oz
5.04"
4.25"
1.02"
BS(F)-R Unit
(98 g)
(128 mm)
(108 mm)
(26 mm)
3.46 oz
5.04 "
4.25 "
1.02 "
BS(S)-R Unit
(98 g)
(128 mm)
(108 mm)
(26 mm)
13.2 oz
1.97"
9.45"
7.68"
BSU(2)-U( ) ETU
(374 g)
(50 mm)
(240 mm)
(195 mm)
14.8 oz
1.97"
8.27"
11,47"
BSU(4M)-U20 ETU
(419 g)
(50mm)
(210 mm)
(290 mm)
13.4 oz
1.97"
8.27"
11,47"
BSU(2S)-U20 ETU
(381 g)
(50mm)
(210 mm)
(290 mm)
15 oz
1.97"
8.27"
11,47"
BSU(6S)-U20 ETU
(423 g)
(50mm)
(210 mm)
(290 mm)
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General Description Manual
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Document Revision 4
Electra Elite IPK
___________________________________________________________________________________
Table 5-7 Weights and Dimensions (Continued)
Shipping
Unit
Height
Width
Depth
Weight*
12.0 oz
1.97"
9.45"
7.68"
CCH(4)-U( ) ETU
(340 g)
(50 mm)
(240 mm)
(195 mm)
102.4 oz
1.89"
11.47"
8.46"
CMS(2)/(4)-U( ) ETU
(2903 g)
(48 mm)
(290 mm)
(214 mm)
102.4 oz
1.89"
11.47"
8.46"
CMS/FMS/VMS-U30 ( ) ETU
(2903 g)
(48 mm)
(290 mm)
(214 mm)
12.0 oz
1.89"
11.47"
8.46"
CNF(8)-U( ) ETU
(340 g)
(48 mm)
(290 mm)
(214 mm)
13.6 oz
1.97"
9.45"
7.68"
COI(4)-U( ) ETU
(385 g
(50 mm)
(240 mm)
(195 mm)
16.6 oz
1.97"
9.45"
7.68"
COI(8)-U( ) ETU
(471 g)
(50 mm)
(240 mm)
(195 mm)
14.4 oz
1.97"
9.45"
7.68"
COIB(4)-U( ) ETU
(408 g)
(50 mm)
(240 mm)
(195 mm)
16.6 oz
1.97"
9.45"
7.68"
COIB(8)-U( ) ETU
(471 g)
(50 mm)
(240 mm)
(195 mm)
14.4 oz
1.97"
9.45"
7.68"
COID(4)-U( ) ETU
(408 g)
(50 mm)
(240 mm)
(195 mm)
16.6 oz
1.97"
9.45"
7.68"
COID(8)-U( ) ETU
(471 g)
(50 mm)
(240 mm)
(195 mm)
13.4 oz
1.97"
9.45"
7.68"
CPUI( )-U( ) ETU
(380 g)
(50 mm)
(240 mm)
(195 mm)
4.0 oz
2.25"
2.75"
5.5"
CT(A)-R Unit
(113 g)
(56.25 mm)
(68.75 mm)
(137.5 mm)
4.3 oz
2.4"
2.3"
4.8"
CTA-U Unit
(122 g)
(60 mm)
(59 mm)
(121 mm)
192 oz**
1.89"
11.47"
8.46"
CTI/VP(4)/(8)/(12)/(16)-U( ) ETU
(5443 g)
(48 mm)
(290 mm)
(214 mm)
9.5 oz
2.4"
4.3"
4.4"
CTU(C)-U Unit
(270 g)
(60 mm)
(110 mm)
(112 mm)
9.5 oz
2.4"
4.3"
4.4"
CTU(S)-U Unit
(270 g)
(60 mm)
(110 mm)
(112 mm)
8.4 oz
2.25"
2.75"
5.5"
CT(U)-R Unit
(239 g)
(56.25 mm)
(68.75 mm)
(137 mm)
74.4 oz
2.75"
13.5"
9.75"
DBM(B)-U( ) Box
(2109 g)
(70 mm)
(343 mm)
(248 mm)
74.4 oz
2.75"
13.5"
9.75"
DBM(E)-U( ) Box
(2109 g)
(70 mm)
(343 mm)
(248 mm)
53 oz
4.2"
12.8"
7.14"
DCR-60-1 Console
(1503 g)
(107 mm)
(326 mm)
(182 mm)
___________________________________________________________________________________
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Hardware Specifications

Electra Elite IPK
Document Revision 4
___________________________________________________________________________________
Table 5-7 Weights and Dimensions (Continued)
Shipping
Unit
Height
Width
Depth
Weight*
53 oz
3.6"
8.8"
10.6"
DCU-60-1 Console
(1503 g)
(92 mm)
(223 mm)
(270 mm)
15.5 oz
1.97"
9.45"
7.68"
DID(4)-U( ) ETU
(439 g)
(50 mm)
(240 mm)
(195 mm)
8.4 oz
1.5"
5.5"
.75"
DP-D-1A Doorphone
(238 g)
(38 mm)
(140 mm)
(121 mm)
12.1 oz
1.97"
9.45"
7.68"
DPH(4)-U( ) ETU
(343 g)
(50 mm)
(240 mm)
(195 mm)
DTH-16D-1 TEL
43.5 oz
4.78"
10.2"
9.8"
DTR-16D-1 TEL
(1233 g)
(122 mm)
(260 mm)
(250 mm)
DTH-8-1 TEL
41.0 oz
4.78"
10.2"
9.8"
DTR-8-1 TEL
(1163 g)
(122 mm)
(260 mm)
(250 mm)
DTH-8D-1 TEL
43.5 oz
4.78"
10.2"
9.8"
DTR-8D-1 TEL
(1233 g)
(122 mm)
(260 mm)
(250 mm)
DTH-32D-1 TEL
48 oz
4.78"
10.2"
9.8"
DTR-32D-1 TEL
(1361 g)
(122 mm)
(260 mm)
(250 mm)
13.2 oz
1.89"
11.47"
8.46"
DTI-U( ) ETU
(374 g)
(48 mm)
(290 mm)
(214 mm)
5.99 oz
1.89"
11.47"
8.46"
DTI-U40 ETU
(170 g)
(48 mm)
(290 mm)
(214 mm)
DTP-1-1 TEL
DTP-1-2 TEL
26.8 oz
2.36"
6.22"
8.81"
DTP-1HM-1 TEL
(760 g)
(60 mm)
(158 mm)
(224 mm)
DTP-1HM-2 TEL
DTU-16-1 TEL
41 oz
4.8"
7.8"
9.3"
DTP-16-1 TEL
(1162 g)
(123 mm)
(197 mm)
(235 mm)
DTU-16D-2 TEL
43.5 oz
4.8"
7.8"
9.3"
DTP-16D-1 TEL
(1233 g)
(123 mm)
(197 mm)
(235 mm)
53 oz
6.00"
9.08"
8.04"
DTP-16HC-1 TEL
(1503 g)
(152 mm)
(230 mm)
(204 mm)
41 oz
4.8"
7.8"
9.3"
DTP-2DT-1 TEL
(1163 g)
(123 mm)
(197 mm
(235 mm)
DTU-32-1 TEL
46 oz
4.8"
8.7"
9.3"
DTP-32-1 TEL
(1304 g)
(123 mm)
(220 mm)
(235 mm)
DTU-32D-2 TEL
48 oz
4.8"
8.7"
9.3"
DTP-32D-1 TEL
(1361 g)
(123 mm)
(220 mm)
(235 mm)
DTU-8-1 TEL
41.0 oz
4.8"
7.8"
9.3"
DTP-8-1 TEL
(1163 g)
(123 mm)
(197 mm)
(235 mm)
DTU-8D-2 TEL
43.5 oz
4.8"
7.8"
9.3"
DTP-8D-1 TEL
(1233 g)
(123 mm)
(197 mm)
(235 mm)
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General Description Manual
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Document Revision 4
Electra Elite IPK
___________________________________________________________________________________
Table 5-7 Weights and Dimensions (Continued)
Shipping
Unit
Height
Width
Depth
Weight*
DTR-1-1 TEL
26.8 oz
2.47"
7.65"
9.54"
DTR-1HM-1 TEL
(760 g)
(100 mm)
(195 mm)
(243 mm)
14.4oz
4.5"
6.1"
8.62"
DTR-1R-1 TEL
(408 g)
(114 mm)
(153 mm)
(218 mm)
41 oz
2.47"
7.65"
9.54"
DTR-2DT-1 TEL
(1163 g)
(100 mm)
(195 mm)
(243 mm)
44 oz
5.98"
8.54"
9.65"
DTR-4D-1 TEL
(1250 g)
(152 g)
(217 g)
(245 mm)
15.4 oz
2.25"
4.25"
7.5"
DTR-4R-1 TEL
(437 g)
(57 mm)
(108 mm)
(191 mm)
15.4 oz
2.25"
4.25"
7.5"
DTU-4R-1 TEL
(437 g)
(57 mm)
(108 mm)
(191 mm)
27 oz
4.33"
10.24"
7.09"
D16(LD)-R ADM
(770 g)
(110 mm)
(260 mm)
(180 mm)
21.2 oz
1.97"
9.45"
7.68"
ECR-U( ) ETU
( 344 g)
(50 mm)
(240 mm)
(195 mm)
14.5 oz
1.97"
9.45"
7.68"
ESI(8)-U( ) ETU
(411 g)
(50 mm)
(240 mm)
(195 mm)
11.1 oz
1.97"
9.45"
7.68"
ESIB(8)-U( ) ETU
(315 g)
(50 mm)
(240 mm)
(195 mm)
9.9 oz
1.97"
9.45"
7.68"
ESIE(8)-U( ) ETU
(280 g)
(50 mm)
(240 mm)
(195 mm)
14.6 oz
1.89"
11.47"
8.46"
EXP-U( ) ETU
(414 g)
(48 mm)
(290 mm)
(214 mm)
14.7 oz***
1.97"
9.45"
7.68"
EXPT(2)-U( ) ETU
(417 g)
(50 mm)
(240 mm)
(195 mm)
102.4 oz**
1.89"
11.47"
8.46"
FMS(2)/(4)/(8)-U( ) ETU
(2903 g)
(48 mm)
(290 mm)
(214 mm)
9.9 oz
2.9'
4.2'
5.6'
HF-R Unit
(280 g)
(74 mm)
(106 mm)
(141 mm)
10.4 oz
1.97"
9.45"
7.68"
HUB(8)-U( )ETU
(294 g)
(50 mm)
(240 mm)
(195 mm)
8.11 oz
7.5"
6.3"
0.87"
IAD(8)-U( ) ETU
(230 g)
(190 mm)
(160 mm)
(22 mm)
32 oz
5.0"
10"
10"
IPT(4)-U( ) ETU
( 907 g)
(127 mm)
(254 mm)
(254 mm)
32 oz
5.0"
10"
10"
IPT(8)-U( ) ETU
( 907 g)
(127 mm)
(254 mm)
(254 mm)
50.92 oz
9.84"
10.31"
4.76"
ITH-8D-2/3 TEL
(1445 g)
(250 mm)
(262 mm)
(121 mm)
___________________________________________________________________________________
5 - 10
Hardware Specifications

Electra Elite IPK
Document Revision 4
___________________________________________________________________________________
Table 5-7 Weights and Dimensions (Continued)
Shipping
Unit
Height
Width
Depth
Weight*
50.92 oz
9.84"
10.31"
4.76"
ITH-16D-2/3 TEL
(1445 g)
(250 mm)
(262 mm)
(121 mm)
IVR Application
14.6 oz
1.75"
10.5"
8.62'
VMP(4)/(8)-U( ) ETU with IVR HDD
(414 g)
(44 mm)
(266 mm)
(219 mm)
12.1 oz
1.97"
9.45"
7.68"
MIFA-U( ) ETU
(343 g)
(50 mm)
(240 mm)
(195 mm)
12.3 oz
1.97"
9.45"
7.68"
MIFM-U( ) ETU
(349 g)
(50 mm)
(240 mm)
(195 mm)
13.4 oz
1.97"
9.45"
7.68"
OPX(2)-U( ) ETU
(380 g)
(50 mm)
(240 mm)
(195 mm)
10.7 oz
1.97"
9.45"
7.68"
PBR( )-U( ) ETU
(303 g)
(50 mm)
(240 mm)
(195 mm)
13.2 oz
1.97"
9.45"
7.68"
PRT(1)-U( ) ETU
(374 g)
(50 mm)
(240 mm)
(195 mm)
7.32 oz
5.43"
5.04"
2.28"
PS(A)-R Unit
(205 g)
(138 mm)
(128 mm)
(58 mm)
320 0z
20"
15'
8.5'
RAK-U( ) Unit
(9072 g)
(507 mm)
(380 mm)
(216 mm)
13.0 oz
1.97"
9.45"
7.68"
SLI(4)-U( ) ETU
(370 g)
(50 mm)
(240 mm)
(195 mm)
14.1 oz
1.97"
9.45"
7.68"
SLI(8)-U( ) ETU
(400 g)
(50 mm)
(240 mm)
(195 mm)
13.0 oz
1.97"
9.45"
7.68"
SLIB(4)-U10 ETU
(370 g)
(50 mm)
(240 mm)
(195 mm)
10.7 oz
1.97"
9.45"
7.68"
SLIE(4)-U10 ETU
(303 g)
(50 mm)
(240 mm)
(195 mm)
9 oz.
1.8"
2.8"
4.8"
SLT(1)-U( ) ADP
(255 g)
(45 mm)
(70 mm)
(120 mm)
12.3 oz
10.5"
8.5"
1.75"
SPE(M)-U( ) ETU
(349 g)
(268.7 mm)
(220.6 mm)
(44.8 mm)
13.8 oz
1.97"
9.45"
7.68"
TLI(2)-U( ) ETU
(391 g)
(50 mm)
(240 mm)
(195 mm)
102.4 oz**
1.89"
11.47"
8.46"
VMS(2)/(4)/(8)-U( ) ETU
(2903 g)
(48 mm)
(290 mm)
(214 mm)
102.4 oz**
1.89"
11.47"
8.46"
VMP(2)/(4)/(8)-U( ) ETU
(2903 g)
(48 mm)
(290 mm)
(214 mm)
12.0 oz
1.97"
9.45"
7.68"
VRS(4)-U( ) ETU
(340 g)
(50 mm)
(240 mm)
(195 mm)
10.6 oz
4.1"
5.9"
7.1"
WM-R Unit
(301 g)
(104 mm)
(151 mm)
(180 mm)
___________________________________________________________________________________
General Description Manual
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Electra Elite IPK
Document Revision 4
___________________________________________________________________________________

Table 5-8 Tone Patterns
Frequency
System Tone
Intermit
(Hz)
Cycle
(Fixed)
(Default)
(Fixed)
0.5 sec
Busy Tone
480/620
60 IPM
0.5 sec
0.5 sec
Call Waiting Tone
440
60 IPM
0.5 sec
0.25 sec
Second Dial Tone
350/440
120 IPM
0.25 sec
2400 Modulation
Howler Tone
Continuous
(16 Hz)
Internal Dial Tone
350/440
Continuous

1 sec On
1 sec
Internal Ringback Tone
440/480
2 sec Off
2 sec
LCR Dial Tone
440
Continuous
0.25 sec
Reorder Tone
480/620
120 IPM
0.25 sec
Service Set Tone
440
Continuous
0.125 sec
Special Dial Tone
440
240 IPM
0.125 sec

1 sec
Tone Burst 1 Tone
440
Continuous

1 sec
Tone Burst 2 Tone
620
Continuous
2 sec On
Tie/DID Ringback Tone
440/480
2 sec
4 sec Off
4 sec
Camp-On Tone

0.7 sec
Call Alert Notification
440
Continuous
Attendant Tone Override

DIT Alert Tone
480/620
Continuous
0.5 sec
Call Forward Alert Tone
Call Forward
350/440
120 IPM
0.25 sec ON x 2~3 bursts
Configuration Tone
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General Description Manual
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Document Revision 4
Electra Elite IPK
___________________________________________________________________________________
Table 5-9 Multiline Terminal LED Flash Patterns
LED
Condition
Color
Flash Patterns
I-Use
Green
Busy
Red
Incoming Call
Red
I-Hold
Green
Line Key
Call Hold
Red
Hold Recall
Green
Transfer Recall
Green
Live Monitoring Mode
Green
Message Waiting on Line Key
Red
Microphone
ON
Red
I ON (Series i)
Red
I-Use
Red
ICM
ICM Incoming Call
Red
Voice Over Broker
Red
Incoming Internal Call
Red
Incoming Outside Call
Green
Large LED
Message from Attendant
Green
Voice Mail Message
Red
E ON
Red
System Data Entry
Red
D Conference in Progress/Barge In Red
All Conference Circuits Used
Red
Hold Conference Call
Red
ICM Call Hold
Red
SPD Confirmation
Red
F Incoming Trunk
Red
Exclusive Hold
Green
User Ringing Line Preference
Red
Voice Over with Broker's Call
Green
A Callback Set
Red
Auto Repeat Set
Red

ON (to set function)
Red
Call FWD - All Calls Set
Red
Use, Hold
Red
BLF or
DND, Call FWD-All Calls Set
A Red
DSS Key
Special Mode (while pressing

Red
or going off-line)
0
0.5
1.0
1.5
2.0 sec.
___________________________________________________________________________________
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Hardware Specifications

Electra Elite IPK
Document Revision 4
___________________________________________________________________________________
SECTION 7
OUTSIDE LINE TYPES
The following outside lines can be used with the Electra Elite IPK system.
H
2-wire, Loop Start or Ground Start Trunks
H
2-wire, 2-way DID Lines (Dial Pulse or DTMF)
H
4-wire, E&M Tie Lines (Type I or V, Dial Pulse, or DTMF)
H
Digital Trunk T1/FT1 (Loop Start, Ground Start, Tie Line (E&M), or DID
Signaling)
H
ISDN-BRI Trunks
H
ISDN-PRI Trunks
H
VoIP Trunks (Internet Protocols)
SECTION 8
NETWORK AND CONTROL
8.1
Transmission, Network, and Control Specifications
8.1.1
Transmission
H
Data Length:
From Multiline Terminal to ESI(8)-U( ) ETU: 23 bits
From ESI(8)-U( ) ETU to Multiline Terminal: 23 bits
H
Data Transmission Rates:
Between ESI(8)-U( ) ETU and Multiline Terminal: 184K bps
(voice and signaling)
H
Scanning Time for each Multiline Terminal: 32 ms.
8.1.2
Network
Time Division Multiplexing (TDM) allows transmission of a number of
separate data and voice simultaneously over one communications
medium. The information below indicates the specifications the
Electra Elite IPK system uses for switching, clock, data bus,
timeframe.
H
TDM Switching:
PCM (µ Law)
H
TDM Clock:
2.048 MHz
H
TDM Data Bus:
8 bit
H
TDM Timeframe: 125 µs.
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General Description Manual
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Electra Elite IPK
___________________________________________________________________________________
8.1.3
Control
This section indicates the speed or capacity.
H
Control: Stored program with distributed processing
H
Central Processor:
32-bit microprocessor
H
Clock:
25 MHz
H
Interface ETU:
8-bit or 16-bit microprocessor
H
Optional ETUs:
16- or 32-bit microprocessor
H
Multiline Terminal (TDM): 8-bit microprocessor
H
Multiline Terminal (IP):
32-bit microprocessor
H
IP Adapter:
32-bit microprocessor
H
Attendant Console:
4-bit microprocessor
H
SLT Adapter:
4-bit microprocessor
8.1.4
Telephone
The voltage, current, ring signal information for the Electra Elite IPK
Multiline Terminals, Single Line Telephone equipment, and AP(A)-R/
AP(R)-R Units are listed below.
H
Multiline Terminal
Voltage:
-11 ~ -26 Vdc
Maximum Current:
250 mA
Acoustical characteristics meet Electronic Industry
Association (EIA) standard proposal SP-1286 and
standard EIA RS-470.
H
Single Line Telephone
Standard 2500 Set:
500 type network
Nominal Current:
35 mA
Ring Signal:
56 Vac RMS @ 20 Hz
H
SLT(1)-U( ) ADP
Standard 2500 Set:
500 type network
Nominal Current:
30 mA
Ring Signal:
56 Vac RMS @ 20 Hz
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Hardware Specifications

Electra Elite IPK
Document Revision 4
___________________________________________________________________________________
H
AP(A)-R Unit
Standard 2500 Set:
500 type network
Nominal Current:
30 mA
H
AP(R)-R Unit
Standard 2500 Set:
500 type network
Nominal Current:
30 mA

Ring Signal:
56 Vac RMS @ 20 Hz
SECTION 9
DIALING SPECIFICATIONS
9.1
Dial Pulse Address Signaling
Dial Pulse Signaling is address signaling that uses dial pulses (regular
momentary interruptions) to signal the equipment. In the Electra Elite IPK
system, the following Dial Pulse specifications are used.
H
Pulse Rate:
0 ± 0.5 pps/20 ± 1.0 pps
H
Percent Break:
60 ± 1.5%
H
Interdigit Interval: 0 pps/20 pps 770 ms. ~ 830 ms.
9.2
Dual-Tone Multifrequency (DTMF) Address Signaling
DTMF signaling is a term that describes push button or Touchtone dialing.
When a key on a telephone is pushed, two tones (one high frequency and one
low frequency) are provided. In the Electra Elite IPK system, the following
DTMF specifications are used.
H
Frequencies
Two sinusoidal frequencies are provided, one from the high frequency
group and one from the low frequency group.
H
Frequency Deviation: Less than ±1.0%
H
Signal Level:
Nominal level per frequency:
-6 ~ -4 dBm
Minimum level per frequency: Low Group: -10 dBm
High Group: -8 dBm
Maximum level per frequency: 0 dBm
H
Rise Time: Within 5 ms.
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Electra Elite IPK
___________________________________________________________________________________
H
Duration of Dual Frequency Signal:
110 ms. default/60 ms. minimum
H
Interdigital Time: 80 ms. default/70 ms. minimum
Nominal High Group
Frequencies (Hz)
1209
1336
1477
697
1
2
3
Nominal Low Group
Frequencies (Hz)
770
4
5
6
852
7
8
9
941
,
0
#
SECTION 10
EXTERNAL EQUIPMENT CONNECTION
10.1
Music Sources for Music on Hold via KSU
H
Auxiliary Input:
0.6V PPS Signal Level
H
Input Impedance: 600
10.2
Music Source for Station Background Music via COI ETU
H
Auxiliary Input:
0.6V PPS Signal Level
H
Input Impedance: 600
10.3
External Paging (Audio)
H
Output Power:
10 dBm Signal Level
H
Output Impedance:
600
H
Relay Contact Rating: 500 mA, 24 Vdc
___________________________________________________________________________________
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Hardware Specifications

Electra Elite IPK
Document Revision 4
___________________________________________________________________________________
10.4 External Tone Ringer/Night Chime Output
H
Output Level:
10 dBm
H
Output Impedance:
600
H
Relay Contact Rating: 500 mA, 24 Vdc
10.5 SMDR Output
H
Female Connector (System Output) Standard DB-9 (straight)
10.6
PC Connection
H
Female Connector (System Output) Standard DB-9 (straight)
10.7 Relay Contact
H All Relay Contact Ratings: 500 mA, 24Vdc
SECTION 11
BATTERY BACKUP
The Electra Elite IPK system has battery backup functions for system backup and for
memory backup.
11.1
System Backup
During a power failure, the system is backed up using a rechargeable battery.
This battery backup supports all system operations for approximately 30
minutes.
11.2
Memory Backup
The CPUI( )-U( ) ETU has a battery installed to provide backup of system
memory. When the battery is fully charged, system memory (programmed
data) is retained for approximately 21 days.
___________________________________________________________________________________
General Description Manual
5 - 19

GENERAL DESCRIPTION MANUAL
NEC Unified Solutions, Inc.
Document Revision 4
(Release 4000/4500)

Document Outline