Electra Elite IPK II General Description Manual

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GENERAL DESCRIPTION
MANUAL
INT-1092 (IPK II)
DOCUMENT REVISION 1
(RELEASE 1000)

NEC Unified Solutions, Inc. reserves the right to change the specifications,
functions, or features at any time without notice.
NEC Unified Solutions, Inc. has prepared this document for use by its
employees and customers. The information contained herein is the property
of NEC Unified Solutions, Inc. and shall not be reproduced without prior
written approval of NEC Unified Solutions, Inc.
Dterm is a registered trademark of NEC Corporation and Electra Elite is a
registered trademark of NEC America, Inc. Windows is a registered
trademark of Microsoft Corporation. AT&T is a registered trademark of AT&T
Wireless Services, Inc.
Copyright 2006

NEC Infrontia, Inc.
6535 N. State Highway 161
Irving, TX 75039-2402
Technology Development

Preface
GENERAL INFORMATION
The Electra Elite IPK II system is a feature-rich key system that provides over 170 features including
Computer Telephony Integration, Automatic Call Distribution, Uniform Call Distribution, ISDN-BRI
Voice Trunks, ISDN-PRI Voice Trunks, IP Telephony, Voice over Internet Protocol (VoIP) trunks and
stations, and many others.
The Electra Elite IPK II system provides what the customer needs today and, as business expands,
the system can be expanded to grow as well.
The Electra Elite IPK II system has a set of manuals that provide all the information necessary to
install and support the system. The manuals are described in this preface.
THIS MANUAL
This manual provides general information about the system, its features, system configuration, and
standards. This manual provides an overview of the Electra Elite IPK II system and is useful when
presenting information to potential customers.
Chapter 1 Introduction
This chapter provides an overview and a brief description of the system.
Chapter 2 Features
This chapter provides a list of features that are available with the system. Each feature is briefly
described.
Chapter 3 Equipment
This chapter provides a list and brief description of the equipment that is available with the system.
Chapter 4 Installation, Programming, and Maintenance Overview
This chapter briefly describes the installation, programming functions, and maintenance of the system.

Chapter 5 Hardware Specifications
This chapter provides requirements and specifications relating to the system hardware. This chapter is
helpful to those that install the system.
SUPPORTING DOCUMENTS
Electra Elite IPK II Features and Specifications Manual
This manual provides detailed information concerning every feature available in the system.
Electra Elite IPK II System Hardware Manual
The System Hardware Manual is provided for the system installer. This manual has detailed instructions
for installing the Electra Elite IPK II KSU, ETUs, Multiline Terminals, and optional equipment.
Electra Elite IPK II Programming Manual
This manual provides instructions for programming the Electra Elite IPK II system using a Multiline
Terminal or PC.
Electra Elite IPK II PC Programming Manual
This manual describes the operation of the PCPro program for the .Electra Elite IPK II key telephone
system. This program is a user-friendly Windows application that allows the user to program and
configure features of the Electra Elite IPK II KTS from the PC environment.

Regulatory
GENERAL INFORMATION
Established Federal Communications Commission (FCC) rules permit this telephone system to be
directly connected to the telephone network. A jack is provided by the telephone company. Jacks for
this type of customer provided equipment are not provided on party lines or coin lines.
The telephone company may make changes in its technical operations and procedures. When such
changes affect the compatibility or use of the Electra Elite IPK II system, the telephone company is
required to give adequate notice of the changes.
COMPANY NOTIFICATION
Before connecting this telephone system to the telephone network, the following information must be
provided to the telephone company:
1.
Your telephone number.
2.
FCC registration number:
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When the system is to be installed as a Key Function system (no dial access to Trunk Groups/
Route Advance Blocks), use the following number:
NIFMUL-43074-KF-E
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When the system is to be installed as a Multifunction system, use the following number:
NIFMUL-43076-MF-E
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When the system is to be installed as a PBX Function system, use the following number:
NIFMUL-43075-PF-E
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Ringer Equivalence Number (REN): 2.0B
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USOC jacks required: RJ21X and RJ2GX
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Electra Elite IPK II
The following table lists the Facility Interface Codes (FIC), Ringer Equivalent Numbers (REN), Service
Order Codes (SOC), and Jack Types for the interface ETUs.
Table 1 FIC, REN, SOC, and Jack Types for Electra Elite IPK II System ETUs
Trunk/Station ETU Type
FIC
REN
SOC
Jack
BRT(4)-U( ) ETU
02IS5
N/A
6.0F
N/A
CAMA Trunk
02RV-O
0.7A
9.0F
RJ21X
COI(4)-U( ) ETU (Loop Start)
02LS2
0.7A
9.0F
RJ21X
COI(8)-U( ) ETU (Loop Start)
02LS2
0.7A
9.0F
RJ21X
COI(8)-U( ) ETU (Ground Start)
02GS2
0.7A
9.0F
RJ21X
COIB(4)-U(10) ETU ETU for COI/
02GS2
0.7A
9.0F
RJ21X
COID Mode (Loop Start)
COIB(4)-U(10) ETU ETU for COI
02GS2
0.7A
9.0F
RJ21X
Mode (Ground Start)
COIB(4)-U(20) ETU ETU for
02LS2
0.7A
9.0F
RJ21X
COID/COI Mode (Loop Start)
COIB(8)-U( ) ETU for COI/COID
02LS2
0.7A
9.0F
RJ21X
Mode (Loop Start)
DID(4)-U( ) ETU
02RV2T
N/A
9.0F
RJ21X
04DU9-BN
04DU9-DN
DTI-U( ) ETU
N/A
6.0P
N/A
04DU9-1KN
04DU9-1SN
OPX(2)-U( ) ETU
0L13C
N/A
9.0F
RJ21X
TLI(2)-U( ) ETU
TL31M
N/A
9.0F
RJ21X
INCIDENCE OF HARM
When the system is malfunctioning, it may also be causing harm to the telephone network. The
telephone system should be disconnected until the source of the problem can be determined and until
repair has been made. When this is not done, the telephone company may temporarily disconnect
service.
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RADIO FREQUENCY INTERFERENCE
In compliance with FCC Part 15 rules, the following statement is provided:
IMPORTANT NOTE
"This equipment generates, uses, and can radiate radio frequency energy and if not installed and used
in accordance with the System Hardware Manual, may cause interference to radio communications.
This equipment has been tested and approved for compliance with the limits for a Class B (except as
noted below) computing device pursuant to subpart J of Part 15 of FCC Rules, that are designed to
provide reasonable protection against such interference when operated in a commercial environment.
Operation of this telephone system in a residential area is likely to cause interference, in which case, the
user, at his or her own expense, is required to take whatever measures may be required to correct the
interference."

When equipped with the B64-U30 KSU and P64-U20 PSU, the Electra Elite IPK II can be operated as a
Class B device except when using one of the ETUs in the following table. The system then becomes a Class
A device that may not be used in a residential area.
CCH(4)-U-10
CMS(2)/(4)-U30
FMS(2)/(4)/(8)-U30
HUB(8)-U10
VMS(2)/(4)/(8)-U30
HEARING AID COMPATIBILITY
The NEC Multiline Terminals and NEC Single Line Telephones that are provided for this system are
hearing aid compatible. The manufacturer of other Single Line Telephones for use with the system must
provide notice of hearing aid compatibility to comply with FCC rules that now prohibit the use of non-
hearing aid compatible telephones.
DIRECT INWARD DIALING
Operating this equipment without providing proper answer supervision is a violation of Part 68 of the
FCC rules.
Proper Answer Supervision occurs when:
This equipment returns answer supervision to the Public Switched Telephone Network (PSTN)
when Direct Inward Dialing (DID) calls are:
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Answered by the called station.
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Answered by the Attendant.
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Routed to a recorded announcement that can be administered by the Customer Premise
Equipment (CPE) user.
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Routed to a dial prompt.
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Electra Elite IPK II
This equipment returns answer supervision on all DID calls forwarded to the Public Switched
Telephone Network (PSTN). Permissible exceptions are:
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A call is unanswered.
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A busy tone is received.
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A reorder tone is received.
VOICE ANNOUNCEMENT/ MONITORING OVER DID LINES
CAUTION
Using the Voice Announcement feature to eavesdrop or record sound activities at the other end of the
telephone line may be illegal under certain circumstances and laws. Consult a legal advisor before
implementing any practice to monitor or record a telephone conversation. Some federal and state laws
require a party monitoring or recording a telephone to use a beep-tone(s), notify all parties to the
telephone conversation and/or obtain consent of all parties to the telephone conversation. In monitoring
or recording sound activities at the other end of the telephone line using the Voice Announcement
feature, the sound of the alert tone at the beginning of the Voice Announcement may or may not be
considered sufficient under applicable laws. Some of the applicable laws provide for strict penalties for
illegal monitoring or recording of telephone conversations.
MUSIC ON HOLD
IMPORTANT NOTE
"In accordance with U.S. Copyright Law, a license may be required from the American Society of
Composers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are
transmitted through the Music On Hold feature of this telecommunication system. NEC Unified
Solutions, Inc., hereby disclaims any liability arising out of the failure to obtain such a license."
SERVICE REQUIREMENTS
If equipment malfunctions, all repairs must be performed by an authorized agent of NEC Unified
Solutions, Inc. or by NEC Unified Solutions, Inc. The user requiring service is responsible for reporting
the need for service to an NEC Unified Solutions, Inc. authorized agent or to NEC Unified Solutions, Inc.
UL REGULATORY INFORMATION
This equipment has been listed by Underwriters Laboratories and found to comply with all applicable
requirements of the standard for telephone equipment UL 1459.
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INDUSTRY CANADA REQUIREMENTS
Industry Canada has established rules that permit this telephone system to be directly connected to the
telephone network. Prior to the connection or disconnection of this telephone system to or from the
telephone network, the telephone company must be provided with the following information.
1. Your telephone number.
2. IC registration number: 140 7942 A
3. Ringer Equivalence Number (REN) of the equipment: 2.1
The Industry Canada label identifies certified equipment. This certification means that the equipment
meets certain telecommunications network protective, operational and safety requirements as
prescribed in the applicable Terminal Equipment Technical Requirements document(s). The Department
does not guarantee that equipment operates to the user satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier.
Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, When present, are connected together. This
precaution may be particularly important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but should contact the applicable
electric inspection authority or electrician.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination of an
interface may consist of any combination of devices subject only to the requirement that the sum of the
Ringer Equivalent Numbers of all the devices does not exceed five.
This equipment has been listed by the Canadian Standards Association and found to comply with all
applicable requirements of the standard for telephone equipment C 22.2 No. 225.
This equipment meets IC requirements CS03.
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
as set out in the radio interference regulations of Industry Canada.
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Electra Elite IPK II
Le present appareil numerique n'emet pas de bruits radioelectriques depassant les limites applicables
aux appareils numeriques de Classe A prescrites dans le reglement sur le brouillage radioelectrique
edicte par Industrie Canada.
BATTERY DISPOSAL
The Electra Elite IPK II system includes the batteries listed below. When disposing of these batteries,
KSUs, and/or ETUs, you must comply with applicable federal and state regulations regarding proper
disposal procedures.
Table 2 Battery Types and Quantities for KSUs and ETUs
Unit Name
Type of Battery
Quantity
B64-U20 KSU
Lead Acid
2
CPUII( )-U10 ETU
Lithium
1
CTI/VP(4)/(8)/(12)/(16)-U( ) ETU
Lithium
1
DTP-1HM-1 TEL
Lithium
1
DTP-1HM-2 TEL
DTP-16HC-1 TEL
Nickel-Cadmium
1
DTR-1HM-1 TEL
Lithium
1
DTR-4R-1 TEL
Nickel-Cadmium
1
DTU-4R-1 TEL
Lead Acid
1
FMS(2)/(4)/(8)-U( ) ETU
Nickel-Cadmium
1
VMS(2)/(4)/(8)-U( ) ETU
Lithium
1
The Electra Elite IPK II CPUI( )-U( ) ETU provides memory backup for approximately 21 days. The
Lithium battery should be replaced every two years.
IMPORTANT SAFEGUARDS FOR BATTERY DISPOSAL
DO NOT PLACE USED BATTERIES IN YOUR REGULAR TRASH! THE PRODUCT YOU
PURCHASED CONTAINS LITHIUM, NICKEL-CADMIUM OR SEALED LEAD BATTERY. LITHIUM,
NICKEL-CADMIUM OR SEALED LEAD BATTERIES MUST BE COLLECTED, RECYCLED, OR
DISPOSED OF IN AN ENVIRONMENTALLY SOUND MANNER.
The incineration, landfilling or mixing of nickel-cadmium or sealed lead batteries with the municipal solid
waste stream is PROHIBITED BY LAW in most areas. Contact your local solid waste management
officials for other information regarding the environmentally sound collection, recycling, and disposal of
the battery.
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Nickel-Cadmium (or sealed lead) batteries must be returned to a federal or state approved nickel-
cadmium (or sealed lead) battery recycler. This may be where the batteries were originally sold or a
local seller of automotive batteries. Contact your local waste management officials for other information
regarding the environmentally sound collection, recycling and disposal of the battery contained in this
product. For Ni-Cd batteries, you can also call 1-800-8-BATTERYSM when further information is
required.
The packaging for the Electra Elite IPK II system contains the following labels regarding proper disposal.
PRODUCT PACKAGE LABELING
CONTAINS NICKEL-CADMIUM BATTERY.
BATTERY MUST BE RECYCLED OR
DISPOSED OF PROPERLY. MUST NOT BE
DISPOSED OF IN MUNICIPAL WASTE.
Ni-Cd
CONTAINS SEALED LEAD BATTERY.
BATTERY MUST BE RECYCLED. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Pb
CONTAINS NICKEL-METAL HYDRIDE
BATTERY. BATTERY MUST BE RECYCLED
OR DISPOSED OF PROPERLY. MUST NOT
BE DISPOSED OF IN MUNICIPAL WASTE.
Ni-MH
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iv
Table of Contents

LIST OF FIGURES
___________________________________________________________________________________
Figure 1-1
Key Assignment Example ................................................................................. 1-5
Figure 1-2
System Configuration Example ......................................................................... 1-7
Figure 1-3
ETU Slot Design ................................................................................................ 1-9
Figure 1-4
Elite IPK (DTH/ITH/ITR) / Dterm Series i (DTR) Multiline Terminals ................. 1-13
Figure 1-5
Electra Elite Multiline Terminals ...................................................................... 1-15
Figure 1-6
DTR Single Line Telephones ......................................................................... 1-17
Figure 1-7
Attendant Consoles ......................................................................................... 1-18
Figure 1-8
Dterm Cordless Lite Terminal ............................................................................ 1-18
Figure 1-9
Dterm Cordless II Terminal ............................................................................... 1-19
Figure 1-10 Dterm Cordless Lite II Terminal ......................................................................... 1-20
Figure 1-11 Dterm Cordless Lite II Base Unit ....................................................................... 1-21
Figure 1-12 Dterm Handset Cordless Terminal .................................................................... 1-22
Figure 1-13 Dterm Headset Cordless ................................................................................... 1-22
Figure 5-1
Connecting the ESI Using Twisted 2-Pair Cable ............................................... 5-2
___________________________________________________________________________________
General Description Manual
v

Introduction
SECTION 1
SYSTEM OVERVIEW
The Electra Elite IPK II system is a complete communications system that
enhances productivity and controls costs. Its objectives are based on four
Es Easy to Install, Easy to Maintain, Easy to Expand, and Easy to Use
Chapter
all at a reasonable price. The Electra Elite IPK II, like all NEC
communications products, is user-friendly, reliable, and cost-effective.
J
Easy to Install
With the Electra Elite IPK II system, NEC has reduced the number of
hardware components, making the system easier to install. Only
1
1-pair wire is required to connect telephones. This system provides
Windows 98 SE or higher PC programming, with a menu-driven
guide, to both simplify and speed installation. All programming
information and station labels can be printed as completed. For
further convenience and versatility, end-user programming is
provided for up to approximately 35 features.
J
Easy to Maintain
When system memory failure occurs, PC Programming software can
be used locally or from a remote location to upload/download all
system data. Each Electronic Telephone Unit (ETU) except those
required to sustain system operation (e.g., CPU, ACD, IPT, and
VMS) can be installed or removed (hot swap) without shutting down
the system. Other considerations for easy maintenance include:
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Standard Amphenol Connectors
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Built-in RS-232 connectors for all communication needs
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Standard Station wiring for DTR and DTH Multiline Terminals
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Compact KSU
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Flash ROM for software upgrades
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Flash ROM upgrade by using PC programming
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Electra Elite IPK II
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Easy to Expand
The Electra Elite IPK II system offers a single cabinet that is used for the Basic
and two Expansion KSUs to provide easy and cost effective growth using
universal slots to enhance system configuration.
The Electra Elite IPK KSU, B64-U( ) KSU, offers eight 16-port interface slots (or
128 ports). The system can be expanded to a maximum of 416 ports by adding
two expansion cabinets. The first expansion cabinet provides an additional 128
ports. A second expansion cabinet provides another 128 ports for a maximum of
384 ports. There are 32 common ports to bring the overall total to 416 ports.
J
Easy to Use
The Electra Elite IPK II system is Centrex compatible to allow maximum
flexibility and ease of use. One-Touch key access can be programmed for most
features, including Centrex options and Speed Dial abilities. A voice prompt can
be provided to help users make calls. Voice Mail integration, Automated
Attendant, and personalized messaging all give the system that personal touch
so important in a well-run business. Most communication equipment can be
connected to this system including facsimile machines and modems. The
user-friendly, cost-effective programs can be updated with future enhanced
system upgrades, minimizing confusion about software levels, documentation,
and configuration requirements.
J
Unique Design
The Electra Elite IPK II system is a powerful key system that can meet the ever
changing communications demands of current businesses. Its unique compact
design allows the system to be easily and quickly installed.
The Electra Elite IPK II system can grow with your business. You can easily and
economically add slots when necessary. Two expansion units can be added to
provide a total capacity of 24 interface slots.
The feature-rich Electra Elite IPK II system provides the telephone functions and
supports advance features such as:
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Automatic Number Indication (ANI)/Caller ID
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Automatic Call Distribution (ACD)
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Automatic Route Selection
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Caller ID Call Return
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Centralized Voice Mail
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Computer Telephony Integration (CTI)
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Dialed Number Indication Service (DNIS)
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Dterm Cordless II Terminal
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Dterm Handset Cordless
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Dterm Headset Cordless
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Dterm Cordless II Lite Terminal
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E911 Compatibility
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Integrated Digital Voice Mail
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ISDN-BRI and ISDN-PRI Voice Trunks
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K-CCIS Common Channel Interoffice Signaling
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Live Monitoring
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Live Record
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Multiline Conference Bridge
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Multilingual LCD Indication
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Multiple Music on Hold Using CO Interface
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PC Attendant Console
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Unified Messaging
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Universal Slots
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Voice over Internet Protocol (VoIP) and stations
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Wireless
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IP Telephony
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Optional 33.6 kbps Modem for Remote Programming and Maintenance
SECTION 2
MULTILINE TELEPHONES
The Electra Elite IPK II system offers a variety of Multiline Terminals that are
compatible with the system, available in 8-line, 16-line, and 32-line capacities, and
offered as display and non-display terminals. A 2-line non-display terminal and 60-line
Attendant Console are also available.
A customer with existing Electra Elite terminals can be easily connected to the Electra
Elite IPK II system, providing inexpensive migration. Most Electra Elite IPK II system
features are available with the Electra Elite Terminals.
J
Electra Elite IPK (DTH/ITH telephones), Dterm Series i (DTR telephones),
Electra Elite (DTU telephones), and Dterm Series E (DTP telephones) can
be used with the Electra Elite IPK II system.
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Electra Elite IPK II
J
Electra Elite IPK Terminals
The Electra Elite IPK Terminals (DTH/ITH telephones) offer a variety of
colors, display and non-display and line sizes:
Terminals are available in black or white.
Two terminal types: with LCD and without LCD. The large Liquid
Crystal Display (LCD) on the display terminals provides call status data
and programming information.
Line sizes include: 8-line, 16-line and 32-line.
Two IP terminals are available in 8-line and 16-line (both with LCD).
Speakerphones with full handsfree operation and headset jacks are
standard.
All are compatible with the AD(A)-R, AP(A)-R, AP(R)-R, CT(A)-R Unit
and CT(U)-R Unit adapters. The AP(R)-R Unit requires an AC-R Unit to
supply AC power.
An Attendant Add-On DCR-60-1 CONSOLE is available with 60 station,
outside line, and or function key assignments.
J
Electra Elite IPK II Terminal Feature Access, Single On/Off, or One-Touch
Keys
Keys are designated Feature Access, Single On/Off, or One-Touch
throughout this manual. The keys operate much the same, but various
limitations imposed on each type are described in this paragraph:
Feature Access Keys
Depending on the type, a Multiline Terminal can have 2, 8, 16, or 24
line keys. These highly-flexible keys can be used for station DSS/
BLF and Speed Dial.
Single On/Off Keys
Line keys may also be assigned as Single On/Off keys in System
Programming to toggle a feature on/off. This assignment has no
impact on the Feature Access keys, but the assigned features are
very specific. Call Forwarding, Call Forwarding/Do Not Disturb
Override, and Directory Dialing are examples of features available
for Single On/Off keys.
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One-Touch Keys
Each Multiline Terminal has a fixed number of One-Touch keys that
can perform the same function as Feature Access keys. No system
assignment is necessary, and the number of keys ranges from none
to 16 depending on the terminal type.
]
Line Keys/Programmable
Function Keys
Figure 1-1 Key Assignment Example
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Dterm Series i Terminals
The Dterm Series i Terminals (DTR telephones) offer a variety of colors,
display and non-display types and line sizes:
Terminals are available in black or white.
Terminals with or without LCD are available. The large Liquid Crystal
Display (LCD) on the display terminals provides call status data and
programming information.
Line sizes include: 8-line, 16-line and 32-line.

The DTR-2DT-1 has only 2-lines.
Speakerphones with full handsfree operation and headset jacks are
standard (except on the DTR-2DT-1).
All but the DTR-2DT-1 are compatible with the AD(A)-R, AP(A)-R,
AP(R)-R and CT(A)-R Unit adapters. The AP(R)-R Unit requires an
AC-R Unit to supply AC power. For Attendant Positions, an Attendant
Add-On DCR-60-1 CONSOLE is available with 60 station, outside line,
and or function key assignments.
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Electra Elite IPK II
The DTR-2DT-1 is a two-line terminal with two Flexible Line keys (each
with 2-color LED), nine function keys, built-in speakerphone, a large
LED to indicate incoming calls or messages, and an outgoing only
Analog SLT Port (AD[A]-R) without ringer.
The Electra Elite IPK Single Line Terminals are offered in two
variations (DTR-1-1 and DTR-1HM-1). Both terminals come in black or
white. Both have DTMF and Pulse Dialing compatibility, and offer Flash
and Redial key functionality. The Electra Elite IPK Single Line
Terminals come standard with a Message Waiting Indicator that also
functions as an Incoming Call Indication. During a call, the receive
audio level can be increased three levels and decreased two levels from
the default setting (six volume level settings in all). The terminals offer
four ring volume settings (Off, Soft, Medium, and Loud), and three ring
patterns (Slow, Medium, and Fast). The DTR Single Line Terminals
also have a Data Port that functions similar to that of an AP(R)-R
optional adapter, and have a built-in wall mount adapter. The DTR-
1HM-1 terminal has eight programmable speed dial buttons (maximum
21 digits each). The DTR-1HM-1 also has Hold and Monitor Function
keys.
J
Electra Elite and Dterm Series E Terminals
The Electra Elite Terminals (DTU telephones) and Dterm Series E
terminals (DTP telephones) are available in a variety of colors, display and
non-display types and lines sizes:
Terminals are available in black or white.
Two terminal types: with LCD and without LCD. The large Liquid
Crystal Display (LCD) on the display terminals provides call status data
and programming information.
Line sizes include: 8-line, 16-line and 32-line.
Speakerphones with full handsfree operation and headset jacks are
standard.
The Dterm Handset Cordless terminal is a 16-button phone (display
only).
An Attendant Add-On DCR-60-1 CONSOLE is available with 60 station,
outside line, and or function key assignments.
An SLT Adapter can be used in place of a digital terminal for connecting
Single Line Telephones, or similar devices.
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Introduction

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External
Message
Speakerphone
Display Board
External
Speaker
DECT Wireless
Computer Telephony Integration
ElectraMail CTI (Unified Messaging)
Electra Elite Multiline Terminal (DTU)
Dterm Series E Multiline Terminal (DTP)
Automatic Call Distribution
PC Programming
Headset
Station Message Detail
Recording (SMDR)
Electra Elite IPK Multiline Terminals (DTH)
Dterm Series i Multiline Terminal (DTR)
Answering Machine
Facsimile
Single Line
Telephone
Attendant
Console
CO/PBX/Centrex/DID
/Tie/FT1/ISDN-BRI/ISDN-PRI
Voice over Internet
Protocol (VoIP) Trunks
Dterm ISDN EXTender Plus
(Telecommuting)
DtermCordless Lite II Terminal
and Base Unit
Dterm Handset Cordless
Dterm Cordless Lite
Dterm Headset Cordless
Dterm Cordless II
Figure 1-2 System Configuration Example
General Description Manual
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Electra Elite IPK II
SECTION 3
SYSTEM DESCRIPTION
The Electra Elite IPK II uses a universal port concept. These ports support
telephones, outside lines and other circuits and devices. The assignment of ports is
flexible, but the system configuration determines the number of ETUs that can be
installed. The maximum number of devices that can be supported by the system are
shown in Table 3-1 Maximum System Capacities for Station Interface ETUs on page
3-1, Table 3-2 Maximum System Capacities for Trunk Interface ETUs on page 3-8,
Table 3-3 Maximum System Capacities for Application Interface ETUs on page 3-11.
The universal port technique provides flexibility for meeting various customer
requirements by allowing a wide range of configurations.
Design Technologies
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Non-blocking time division switching for Multiline Terminals
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Stored program control
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Distributed processing based on the use of microprocessors
Design Goals
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Modular Growth
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Universal Slots
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Variety of Terminals
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Ease of Operation
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Networking Ability
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Computer Telephony Integration
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IP Converged Technology
The Electra Elite IPK II system is a 32-bit microprocessor based, stored program
controlled, digital communication system using Pulse Code Modulation (PCM).
The system has central equipment cabinets and telephones located throughout the
installation site. The central equipment cabinets contain the Key Service Unit (KSU).
A maximum of three Electra Elite IPK II KSUs can be installed to accommodate the
requirements of each customer.
The KSUs are built for modular growth. The Electra Elite IPK II KSUs are stacked
vertically for quick interconnection. Printed circuit boards, called Electronic Telephone
Units (ETUs), provide common control and interface to equipment that is external to
the KSUs.
Interface ETUs are installed in the KSU to support the various telephones, outside
lines, and other devices or features. The same ETUs are used for both the basic and
expanded port packages.
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Introduction

Electra Elite IPK II
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The universal slot design minimizes the hardware required for a system and provides
greater flexibility in the number and types of devices that can be installed. Refer to
Figure 1-3 ETU Slot Design.
Figure 1-3 ETU Slot Design
The Electra Elite IPK II KSU contains an application (AP) slot (Not Used), a CPU/EXP
ETU slot, and 8 interface slots. A power supply and battery backup area complete
the KSU.
The Electra Elite IPK II system allows connection of a variety of telephones. The
different needs of the customer may require various types of telephones.
The Elite IPK (DTH), Dterm Series i (DTR), Electra Elite (DTU), and Dterm Series E
(DTP) telephones are briefly described below.
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Electra Elite IPK II
DTH/ITH/ITR Multiline Terminals (Elite IPK)
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4-Line Dterm IP terminal with display, ITR-4D-3 TEL
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8-line terminal without display, DTH-8-1 TEL
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8-line terminal with display, DTH-8D-1 TEL or ITH/ITR-8D-2/3 TEL
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16-line terminal without display, DTH-16-1 TEL
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16-line terminal with display, DTH-16D-1 TEL or ITH/ITR-16D-2/3 TEL
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16-line terminal with display and 16 programmable One-Touch keys,
DTH-32D-1 TEL
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16-line terminal with display, DTH-16LD-1 TEL. This telephone is equipped with
two additional LCDs. These can be programmed to identify the line key
designations.
DTR Multiline Terminals (Dterm Series i)
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2-line terminal without display, DTR-2DT-1 TEL
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4-line display, DTR-4D-1 TEL
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8-line terminal without display, DTR-8-1 TEL
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8-line terminal with display, DTR-8D-1 TEL
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16-line terminal without display, DTR-16-1 TEL
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16-line terminal with display, DTR-16D-1 TEL
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16-line terminal with display and 16 programmable One-Touch keys,
DTR-32D-1 TEL
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Attendant Console, DCR-60-1 console
Comparison of DTH/ITH/ITR/DTR and DTP/DTU Terminals
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DTR-1-1 Single Line Telephone has 6-level receive volume control, 4-level ring
volume control, and 3-tone ring pitch. DTP-1-1 has only 3-level receive volume
control, and 2-level ring volume control.
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DTR-1HM-1 Single Line Hotel-Motel Telephone has 6-level receive volume
control, 4-level ring volume control, 3-tone ring pitch, and monitor dialing.
DTP-1HM-1 has only 3-level receive volume control, and 2-level ring volume
control.
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DTR-2DT-1 has one more function key (nine) than DTP-2DT-1 and an outgoing
only Analog SLT port.
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Introduction

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ITH-4D-3 TEL is an IP terminal with four programmable line keys and four
softkeys.
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DTH-8-1/DTR-8-1, DTH-8D-1, ITH/ITR-8D-2/3, DTR-8D-1 [with three additional
fixed keys for message (MSG) microphone (MIC), and directory (DIR)],
DTP-8-1, DTU-8-1, DTP-8D-1, and DTU-8D-2 have the same line capacity.
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DTH-16D-1, ITH/ITR-16D-2/3, DTR-16D-1, DTP-16D-1, DTU-16D-2 [with three
additional fixed keys for message (MSG) microphone (MIC), and directory
(DIR)], and DTP-16HC-1 have the same line capacity.
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DTH-32D-1/DTR-32D-1 [with three additional fixed keys for message (MSG)
microphone (MIC), and directory (DIR)], DTP-32D-1, and DTU-32D-2 have the
same line capacity.
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DTP terminal supports handset cordless, DTP-16HC-1 model
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DTH/ITH/ITR/DTR terminals are compatible with AD(A)-R, AP(A)-R, AP(R)-R,
or CT(A)-R Unit adapters. DTP/DTU terminals except for DTP-2DT-1, and
DTP-16HC-1, or cordless terminals are compatible with ADA-U, APA-U, APR-U,
CTA-U, CTU(S)-U, or HFU-U.
DTP or DTU Terminals
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2-line Multiline Terminal without display, DTP-2DT-1 TEL
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8-line Multiline Terminal without display, DTP-8-1 or DTU-8-1 TEL
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8-line Multiline Terminal with display, DTP-8D-1 or DTU-8D-2 TEL
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16-line Handset Cordless Terminal, DTP-16HC-1 TEL
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16-line Multiline Terminal without display, DTP-16-1 or DTU-16-1TEL
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16-line Multiline Terminal with display DTP-16D-1 or DTU-16D-2 TEL
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16-line Multiline Terminal without display and 16 programmable One-Touch
keys DTP-32-1 or DTU-32-1 TEL
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16-line Multiline Terminal with display and 16 programmable One-Touch keys
DTP-32D-1 or DTU-32D-2 TEL
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Electra Elite IPK II
Comparison of DTP and DTU Terminals
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DTP terminals are feature comparable to DTU and are supported by the Electra
Elite and NEAX family of products.
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DTU Multiline terminals are supported by the Electra Elite family of products.
Refer to Figure 1-4 Elite IPK (DTH/ITH/ITR) / Dterm Series i (DTR) Multiline
Terminals, Figure 1-5 Electra Elite Multiline Terminals, Figure 1-6 DTR Single Line
Telephones, Figure 1-7 Attendant Consoles, Figure 1-8 Dterm Cordless Lite Terminal,
Figure 1-9 Dterm Cordless II Terminal, Figure 1-10 Dterm Cordless Lite II Terminal,
Figure 1-11 Dterm Cordless Lite II Base Unit, Figure 1-12 Dterm Handset Cordless
Terminal Figure 1-13 Dterm Headset Cordless.
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Introduction

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DTR-2DT-1 TEL
DTR-4D-1 TEL
2-Line Non-display
4-Line Display
DTH-8-1 TEL/DTR-8-1 TEL
8-Line Non-display
DTH-8D-1/ITH-8D-2/3/DTR-8D-1 TEL
8-Line Display
DTH-16D-1/ITH-16D-2/3/ DTR-16D-1
DTH-16-1 TEL/DTR-16-1 TEL
TEL
16-Line Non-display
16-Line Display
Figure 1-4 Elite IPK (DTH/ITH/ITR) / Dterm Series i (DTR) Multiline Terminals
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Electra Elite IPK II
DTH-16LD-1 TEL / DTR-16LD-1 TEL
DTH-32D-1 TEL / DTR-32D-1 TEL
3 Displays
16-Line Display with 16 Programmable One-Touch Keys
ITR-4D-3 TEL
IP terminal with 4 Programmable Line keys
Figure 1-4 Elite IPK (DTH/ITH/ITR) / Dterm Series i (DTR) Multiline Terminals (continued)
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Introduction

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DTP-2DT-1 TEL
DTU-8-1 TEL
2-Line Non-display
8-Line Non-display
DTU-8D-2 TEL
DTU-16-1 TEL
8-Line Display
16-Line Display
Figure 1-5 Electra Elite Multiline Terminals
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Electra Elite IPK II
DTU-16D-2 TEL
DTU-32-1 TEL
16-Line Display
16-Line Non-display with
16 Programmable One-Touch Keys
DTU-32D-2 TEL
16-Line Display with 16 Programmable
One-Touch Keys
Figure 1-5 Electra Elite Multiline Terminals (continued)
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Introduction

Electra Elite IPK II
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DTR-1-1 TEL
DTR-1HM-1 TEL
Figure 1-6 DTR Single Line Telephones
General Description Manual
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Electra Elite IPK II

DCR-60-1 Console
DCU-60-1 Console
(Dterm Series i / Electra Elite IPK)
(Electra Elite IPK)
Not Used on Electra Elite IPK II
Figure 1-7 Attendant Consoles

DTU-4R-1 TEL
Figure 1-8 Dterm Cordless Lite Terminal
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Introduction

Electra Elite IPK II
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DTR-4R-1 TEL
Figure 1-9 Dterm Cordless II Terminal
General Description Manual
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Electra Elite IPK II
DTH-4R-1 Handset
Figure 1-10 Dterm Cordless Lite II Terminal
Dterm Cordless Lite II Terminal Controls
1 Headset Jack
5 Numeric Key Pad
9 CONF (Conference) Key
13 F3
2 LCD Message Display
6 F2
10 TRANSFER Key
14 F4
3 HOLD Key
7 F1
11 CH (Channel) Key
15 Ring/Vol Key
12 REDIAL or
4 TALK Key
8 Microphone
Desk/Cordless Softkey
16 MUTE Key
Switch Key
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Introduction

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17
18
19
20
21 22 23
17. Line Out
21. Power
18. Line In
22. Desk LED
19. Cordless
23. Desk
20. Cordless LED
Figure 1-11 Dterm Cordless Lite II Base Unit
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Electra Elite IPK II

DTP-16HC-1 TEL
Figure 1-12 Dterm Handset Cordless Terminal

Figure 1-13 Dterm Headset Cordless
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Introduction

Features
SECTION 1
OVERVIEW
This chapter provides a feature comparison list, which compares the IPK
feature names to the IPK II feature names.
Chapter
The remainder of the chapter provide a list of all of the IPK II features and
a brief description. For a detailed description of the feature, refer to the
Electra Elite IPK II Features and Specifications Manual.
SECTION 2
IPK TO IPK II FEATURE COMPARISON LIST
2
The following table provides a cross-reference between the Electra Elite
IPK and the Electra Elite IPK II features.
IPK Feature Name
IPK II Feature Name
Account Code Forced/Verified/Unverified
Account Code Forced/Verified/Unverified
Account Code Entry
Account Code Entry
Add-On Conference
Conference
All Call Page
Paging, Internal
Alphanumeric Display
Alphanumeric Display
Analog Line Extender (Dterm Analog EXT)
Not Supported
Ancillary Device Connection
Ancillary Device Connection
Answer Hold
Answer Hold
Answer Key
Answer Key
Assigned Night Answer (ANA)
Direct Inward Line (DIL)
Attendant Add-On Console
Direct Station Selection (DSS) Console
Attendant Camp-On
Call Waiting / Camp On
Attendant Positions
Attendant Call Queuing
Attendant Station Outgoing Lockout
Code Restriction, Dial Block
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Electra Elite IPK II
IPK Feature Name
IPK II Feature Name
Attendant Transfer
Transfer
Authorization Code
Code Restriction Override
Automated Attendant
Voice Response System (VRS)
Automatic Answer with Delay Message
Voice Response System (VRS)
Automatic Call Distribution
Automatic Call Distribution (ACD)
Automatic Callback
Callback
Automatic Day/Night Mode Switching
Night Service
Automatic Hold
Hold
Automatic Number Indication (ANI) on T1
T1 Trunking (with ANI/DNIS Compatibility)
Automatic Redial
Repeat Redial
Automatic Release
Automatic Release
Automatic Route Selection (ARS)
Automatic Route Selection
Automatic Trunk-to-Trunk Transfer
Call Forwarding, Off-Premise
Background Music Multiline Speaker
Background Music
Background Music Over External Speakers
Background Music
Barge-In
Barge In
Battery Backup System Memory
Battery Backup System Memory
Battery Backup System Power
Battery Backup System Power
Busy Lamp Field on Multiline Terminals
One-Touch Calling
Call Alert Notification
Off Hook Signaling
Call Appearance (CAP) Keys
Call Appearance (CAP) Keys
Call Arrival (CAR) Keys
Call Arrival (CAR) Keys
Call Forward All Call
Call Forwarding
Call Forward Busy/No Answer
Call Forwarding
Call Forward Centrex
Not Supported
Call Forward Display
Call Forwarding
Call Forward Off-Premise
Call Forwarding, Off-Premise
Call Forward Split
Call Forwarding
Call Monitoring
Call Monitoring
Call Park System
Park
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IPK Feature Name
IPK II Feature Name
Call Pickup Group
Group Call Pickup
Call Pickup Direct
Directed Call Pickup
Callback Request
Message Waiting
Caller ID Call Return
Caller ID Call Return
Caller ID Indication (Analog Trunks)
Caller ID
Cascade CPU
Not Supported
Centralized Voice Mail (with E&M Tie Lines)
Not Supported
Class of Service
Class of Service
Clock/Calendar Display
Clock/Calendar Display
CO Message Waiting Indication
CO Message Waiting Indication
CO/PBX, Tie Line Digit Restriction
Code Restriction
Code Restriction
Code Restriction
Computer Telephony Integration (CTI)
TAPI Compatibility
Computer Telephony Integration (CTI)
Applications
Consecutive Speed Dial
Speed Dial System/Group/Station
Cordless Telephone Connection
Cordless Telephone Connection
Customized Message
Selectable Display Messaging
Data Line Security
Data Line Security
Delay Announcement
Voice Response System (VRS)
Delayed Ringing
Delayed Ringing
Dial 0 For Attendant
Operator
Dialed Number Indication Service (DNIS)
T1 Trunking (with ANI/DNIS Compatibility)
Digit Insertion
Automatic Route Selection
Digital Line Extender (Dterm ISDN EXTender
Not Supported
Plus)
Digital Voice Mail
Digital Voice Mail
Direct Inward Dialing (DID)
Direct Inward Dialing (DID)
Direct Inward System Access (DISA)
Direct Inward System Access (DISA)
Direct Inward Termination (DIT)
Direct Inward Line (DIL)
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Electra Elite IPK II
IPK Feature Name
IPK II Feature Name
Direct Paging Access
Paging, Internal
Direct Station Selection (DSS)
One-Touch Calling
Distinctive Ringing
Distinctive Ringing, Tones and Flash Patterns
Do Not Disturb (DND)
Do Not Disturb
Door Lock Release Relays
Door Box
Door/Monitor Telephone
Door Box
DP to DTMF Switching
Pulse to Tone Conversion
Drop Key
Drop Key
Dterm Analog Cordless Terminal
Not Supported
Dterm Cordless II Terminal
Dterm Cordless II Terminal
Dterm Cordless Lite II Terminal
Dterm Cordless Lite II Terminal
Dterm Handset Cordless
Dterm Handset Cordless
Dterm IP Gateway System
Dterm IP Gateway System
E&M Tie Lines (4-Wire)
Multiple Trunk Types
Elapsed Call Time
Call Duration Timer
Electra Elite IPK Terminals
Electra Elite IPK Terminals
Electra Elite Terminal Migration
Electra Elite Terminal Migration
Electra Professional Terminal Migration
Not Supported
Electronic Volume Control
Volume Controls
Elite ACD Plus
Not Supported
Elite CallAnalyst
Elite CallAnalyst
Elite Q-Master
Not Supported
EliteApps - Interactive Voice Response
EliteApps - Interactive Voice Response
EliteApps - PC Attendant
IPK II - PC Attendant
Emergency 911 Cut Through
E911 Compatibility
Enhanced 911
E911 Compatibility
Equal Access Accommodation
Code Restriction
External Tone Ringer
Analog Communications Interface (ACI)
External Zone Paging (Meet-Me)
Paging, External
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IPK Feature Name
IPK II Feature Name
Facsimile CO Branch Connection
Facsimile CO Branch Connection
Feature Access User Programmable
Programmable Function Keys
Flexible Line Assignment
Programmable Function Keys
Flexible Numbering Plan
Flexible System Numbering
Flexible Ringing Assignment
Ring Groups
Flexible Timeouts
Flexible Timeouts
Full Duplex Handsfree
Handsfree and Monitor
Full Handsfree Operation
Handsfree and Monitor
General Purpose Relays
Analog Communications Interface (ACI)
Ground Start Trunks
Multiple Trunk Types
Group Listening
Group Listen
Handset Mute
Handset Mute
Handsfree Answerback
Handsfree Answerback/Forced Intercom Ringing
Handsfree Dialing and Monitoring
Handsfree and Monitor
Headset Connection (Built-In)
Headset Operation
Hold With Recall (Exclusive and Non-Exclusive)
Hold
Hot Key Pad
Not Supported
Hot Line
Hotline
Howler Tone Service
Howler Tone Service
I-Hold Indication
Distinctive Ringing, Tones and Flash Patterns
Incoming Call Identification
Caller ID
Incoming Trunk Name or Number Display
Name Storing
Internal Hub
Internal Hub
Internal Voice/Tone Signaling
Handsfree Answerback/Forced Intercom Ringing
Internal Zone Paging (Meet-Me)
Paging, Internal
IP CPU & Media Gateway
Not Supported
IP Station (MEGACO)
IP Station (MEGACO) - IAD Integrated Access
Device
ISDN-BRI Trunk Connections
ISDN Compatibility
ISDN-PRI Trunk Connections
ISDN Compatibility
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Electra Elite IPK II
IPK Feature Name
IPK II Feature Name
I-Use Indication
Distinctive Ringing, Tones and Flash Patterns
Key Function/Multifunction Registration
Multiple Trunk Types
Key-Common Channel Interoffice Signaling (K-
K-CCIS - T1
CCIS)
Large LED Indication
Message Waiting
Last Number Redial
Last Number Redial
Least Cost Routing (LCR)
Automatic Route Selection
Live Monitoring
Digital Voice Mail
Loop Start Trunks
Multiple Trunk Types
Message Display Board
Not Supported
Message Waiting
Message Waiting
Microphone Control
Microphone Cutoff
Multiline Conference Bridge
Multiline Conference Bridge
Multilingual LCD Indication
Alphanumeric Display
Multimedia Conference Bridge
Multimedia Conference Bridge
Multiple Trunk Groups
Trunk Groups
Music on Hold
Music on Hold
NEC Elite PC Assistant
IPK II - PC Assistant
Nesting Dial
Not Supported
Night Call Pickup
Night Service
Night Chime
Night Service
Night Transfer
Night Service
Off-Hook Ringing
Off Hook Signaling
Off-Premise Extension
(OPX) Off-Premise Extension (Actual name)
One-Touch Feature Access
Programmable Function Keys
PC Programming
PC Programming
Pooled Line (Outgoing)
Trunk Group Routing
Power Failure Transfer
Power Failure Transfer
Preset Dialing
Dialing Number Preview
Prime Line Assignment
Prime Line Selection
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IPK Feature Name
IPK II Feature Name
Privacy on All Calls
Conference, Voice Call/Privacy Release
Privacy Release
Conference, Voice Call/Privacy Release
Private Lines
Private Line
Programming from Multiline Terminal
Programming from Multiline Terminal
Pushbutton Dial DTMF or DP
Single Line Telephones, Analog 500/2500 Sets
Quick Transfer to Voice Mail
Quick Transfer to Voice Mail
Recall Key
Flash
Recall With Station Identification
Transfer
Redial Key
Redial Key
Remote Programming
PC Programming
Resident System Program
Resident System Program
Restriction (Outgoing)
Code Restriction
Ring Tone Variation
Distinctive Ringing, Tones and Flash Patterns
Ringing Line Preference
Line Preference
Route Advance Block
Trunk Group Routing
Save and Repeat
Save Number Dialed
Scrolling Directories
Directory Dialing
Secondary Incoming Extension
Secondary Incoming Extension
Seized Trunk Name/Number Display
Name Storing
Simplified Call Distribution
Department Calling
Single Line Telephone Access
Single Line Telephones, Analog 500/2500 Sets
SLT Adapter
SLT Adapter
SLT Timed Alarm
Alarm
Softkeys
Softkeys
Speed Dial Station
Speed Dial System/Group/Station
Speed Dial System
Speed Dial System/Group/Station
Speed Dial Stored Characters
Speed Dial System/Group/Station
Station Add-On Console
Station Add-On Console
Station Camp-On
Call Waiting / Camp On
Station Hunt
Station Hunt
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Electra Elite IPK II
IPK Feature Name
IPK II Feature Name
Station Message Detail Recording (SMDR)
Station Message Detail Recording
Station Name Assignment User Programable
Station Name Assignment User Programmable
Station Outgoing Lockout
Code Restriction, Dial Block
Station Relocation
Station Relocation
Station Transfer
Transfer
Step Call
Department Step Calling
Store and Repeat
Memo Dial
Stored Hookflash
Speed Dial System/Group/Station
Synchronous Ringing
Synchronous Ringing
System Data Up/Down Load
PC Programming
T1 Connection
T1 Trunking (with ANI/DNIS Compatibility)
Tandem Switching of 4-Wire E&M Tie Lines
Multiple Trunk Types
Tenant Service
Night Service
Three-Minute Reminder
Warning Tone For Long Conversation
Tone Override
Tone Override
Trunk Queuing
Trunk Queuing/Camp On
Trunk-to-Trunk Transfer
Tandem Trunking (Unsupervised Conference)
Two-Color LEDs
Distinctive Ringing, Tones and Flash Patterns
Unified Messaging
Unified Messaging
Unified Messaging - EliteMail CTI LX - Lite
Unified Messaging
Uniform Call Distribution (UCD)
Uniform Call Distribution (UCD)
Uniform Numbering Network
Uniform Numbering Network
Universal Slots
Universal Slots
Unsupervised Conference
Tandem Trunking (Unsupervised Conference)
User Programming Ability
User Programming Ability
Voice Mail Integration (Analog)
Voice Mail Integration (Analog)
Voice Mail Message Indication on Line Keys
Voice Mail Message Indication on Line Keys
Voice Over Internet Protocol (VoIP)
Voice Over Internet Protocol (VoIP)
Voice Over Split
Voice Over
Voice Prompt
Voice Response System (VRS)
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IPK Feature Name
IPK II Feature Name
Wireless
Not Supported
Wireless - DECT
Wireless DECT
SECTION 3
FEATURES DESCRIPTIONS
Account Code Entry
Account Codes are user-dialed codes that help the system administrator categorize
and/or restrict trunk calls. Optional Account Codes allow a user to enter an Account
Code while placing a trunk call or anytime while on a call. The system does not
require the user to enter the optional account code.
Account Code Forced Verified/Unverified
Account Codes are user-dialed codes that help the system administrator categorize
and/or restrict trunk calls. The system has two types of Forced Account Codes:
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Forced Account Codes
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Verified Account Codes
Alarm
Alarm lets any station extension work like an Alarm clock. An extension user can
have Alarm remind them of a meeting or an appointment. There are two types of
Alarms:
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Alarm 1 (sounds only once at the preset time)
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Alarm 2 (sounds every day at the preset time)
Alphanumeric Display
Multibutton display telephones have a 3-line, 24 character per line alphanumeric
display that provides various feature status messages. These messages help the
display telephone user process calls, identify callers and customize features.
The contrast is not adjustable when the telephone has background music enabled.
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Electra Elite IPK II
Analog Communications Interface (ACI)
The Analog Communications Interface (ACI) feature uses a PGD(2)-U10 ADPs (Door
Phone/Paging) adapter to provide two analog ports (with associated relays) for Music
on Hold, External Paging, Door Boxes and auxiliary devices such as tape recorders
and loud bells. The system allows up to 48 PGD(2)-U10 ADPs (when used for ACI
ports) and 16 ACI department groups, for a maximum of 96 analog ports. Each
PGD(2)-U10 ADP requires one or two unused ports on an ESIB(8)-U20/ESIE(8)-U20
ETU.
Ancillary Device Connection
Ancillary Device Connection allows installation of selected peripheral (ancillary)
devices to a multiline terminal. This feature enhances peripheral device objectives.
An Electra Elite IPK II multiline terminal user can accomplish this by using the
AP(R)-R Unit (Analog Port Adapter with Ringer) or AP(A)-A Unit (Analog Port Adapter
without Ringer) for analog telephone devices, or installing the AD(A)-R Unit to
connect devices such as tape recorders.
The AP(A)-R/AP(R)-R Unit is the interface for installing a single line telephone,
Modem, credit card reader, wireless headset, NEC Conference Max Conferencing
unit or other compatible analog device.
Answer Hold
Answer Hold allows a multiline terminal user to press the flashing Answer key to
answer an incoming ringing call or and Camp-on call. When the multiline terminal
user is already answering a call, the first call is automatically placed on hold,
depending on the user's setting in Program 15-02-06.
Answer Key
Multiline Terminals have an Answer key with an LED that flashes when the Multiline
Terminal user receives an incoming CO/PBX, Tie/DID transfer, or CO/PBX transfer
call. When multiple calls are received, the Answer key is used to pick up calls. The
Answer key continues flashing until the last unanswered call is answered. Press the
Answer key during a call to hold the current call and allow the next call to be
answered.
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Attendant Call Queuing
Attendant extensions can have up to 32 incoming calls queued before additional
callers hear busy tone. This helps minimize call congestion in systems that use the
attendant as the overflow destination for unanswered calls. For example, you can
program Direct Inward Lines and Voice Mail calls to route to the attendant when their
primary destination is busy. With Attendant Call Queuing, these unanswered calls
would normally "stack up" for the attendant until they can be processed.
The 32 call queue total includes Intercom, DISA, DID, DIL, tie line and transferred
calls. If the attendant does not have an appearance for the queued call, it waits in line
to be answered. If the attendant has more than 32 calls queued, an extension can
Transfer a call to the attendant only if they have Busy Transfer enabled.
Attendant Call Queuing is a permanent, non-programmable system feature.
Automatic Call Distribution (ACD)
Automatic Call Distribution (ACD) uniformly distributes calls among agents of a
programmed ACD Group. When a call rings into an ACD Group, the system
automatically routes the call to the agent that has been idle the longest. Automatic
Call Distribution is much more sophisticated and comprehensive than Department
Calling and other group services - it can accurately judge the work load at each agent
and distribute calls accordingly. The system allows up to 64 ACD Groups and 256
ACD agents.
You can put any agent in any group. In addition, an agent can be in more than one
group only when using AIC's). This allows, for example, a Technical Service
representation to answer customer's service calls at lunch time when many of the
Customer Service representatives are unavailable.
The ACD Master Number is the "extension number" of the whole group. Calls directly
ringing or transferred to the ACD Master number enter the group and are routed
accordingly. Although the master number can be any valid extension number, you
should choose a number that is out of the normal extension range.
Automatic Release
Automatic Release drops the line circuit when an outside party abandons the call. For
this feature to work with Loop Start Trunks, the CO/PBX providing the outside line
must provide a timed disconnect signal. Automatic Release is normally provided on
Ground Start, DID, ISDN, and Tie Line trunks.
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Automatic Route Selection
Automatic Route Selection (ARS) provides call routing and call restriction based on
the digits a user dials. ARS gives the system the most cost-effective use of the
connected long distance carriers.
ARS is an on-line call routing program that you can customize (like other system
options) from a display telephone. ARS accommodates 400 call routing choices -
without a custom-ordered rate structure database. With ARS, you can modify the
system's routing choices quickly and easily. This is often necessary in today's
telecommunications world where the cost structure and service choices frequently
change.
The ARS feature can add or delete digits and route calls according to pre-determined
levels. When Electra Elite IPK II systems are networked together by Tie lines or
K-CCIS, the networked systems can be called by a system number and a user's
extension number, just an extension number, or by using a trunk access code.
Background Music
Background Music (BGM) sends music from a customer -provided music source to
the speakers of the Multiline Telephone when the station is idle.
Barge-In
Barge-In permits an extension user to break into another extension user's established
call, including Conference calls. This sets up a Conference-type conversation
between the intruding extension and the parties on the initial call. With Barge-In, an
extension user can get a message through to a busy co-worker right away.
There are two Barge-In modes: Monitor Mode (Silent Monitor) and Speech Mode.
With Monitor Mode, the caller Barging In can listen to another user's conversation but
cannot participate. With Speech Mode, the caller Barging In can listen and join
another user's conversation.
Caution
The use of monitoring, recording, or listening devices to eavesdrop, monitor,
retrieve, or record telephone conversation or other sound activities, whether
or not contemporaneous with transmission, may be illegal in certain
circumstances under federal or state laws. Legal advice should be sought
prior to implementing any practice that monitors or records any telephone
conversation. Some federal and state laws require some form of notification
to all parties to a telephone conversation, such as using a beep tone or other
notification methods or requiring the consent of all parties to the telephone
conversation, prior to monitoring or recording the telephone conversation.
Some of these laws incorporate strict penalties.
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Battery Backup System Memory
A battery is provided on the CPUII( )-U( ) ETU for the Electra Elite IPK II system to
retain System Program Memory when power fails. When fully charged, the battery
maintains backup power for approximately seven years. System Data, Speed Dial
Memories, and Clock/Calendar functions are protected by the backup battery. After
power is restored, the system returns to normal operation.

For additional storage time, the database and Caller ID History can be copied to the
Compact Flash card on the CPUII( )-U( ).
Battery Backup System Power
A built-in battery provides complete system operating power for approximately 30
minutes during commercial power outages. When optional (locally provided) batteries
are connected and fully charged, full system operation can be maintained for an
extended time. Actual time depends on system configuration, traffic conditions, and
the capacity of the batteries.
Call Appearance (CAP) Keys
This feature automatically places an outside call on a Call Appearance key when the
system is operated as a hybrid (Multifunction) system. These keys can be assigned
on any Multiline Terminal or the same key can appear on multiple terminals. This
feature allows efficient call handling when numerous CO calls are received and a
limited number of CO line key appearances are available.
Once a Call Appearance (CAP) Key call is set up, the user can handle it like any other
trunk call. For example, the user can place the call on hold, transfer it to a co-worker
or send it to a park orbit. An incoming call will be answered on the first available CAP
key, beginning with the lowest numbered key. If keys 1~3 are Call Appearance (CAP)
Keys, for example, the first incoming call will be answered on key 1. If key 1 is busy,
the next call will be answered on key 2. If keys 1 and 2 are busy, the next call will be
answered on key 3. If all three keys are busy, additional incoming calls queue for the
first available key.
Call Arrival (CAR) Keys
Call Arrival (CAR) Keys are available software extensions available on the Basic and
Expanded Port Packages. A Call Arrival Extension assigned to a line key, can appear
and ring on an individual station or multiple stations. Call Arrival Keys are only busy
when in the ringing state and are not used during the talking state.
Call Arrival Keys are shared with the Virtual Extensions (VE's). In virtual extension
mode, the key acts as a secondary extension. Up to 256 CAR/VE keys are provided.
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Call Duration Timer
Call Duration Timer lets a multiline terminal with a LCD to time their trunk calls on the
telephone display. This helps users that must keep track of their time on the
telephone. For incoming trunk calls, the Call Timer begins as soon as the user
answers the call.
Call Forwarding
Call Forwarding permits an extension user to redirect their calls to another extension
or an off-premise number. Call Forwarding ensures that the user's calls are covered
when they are away from their work area. The types of Call Forwarding are:
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Call Forwarding when Busy or Unanswered
Calls to the extension forward when busy or unanswered.
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Call Forwarding Immediate
All calls forward immediately to the destination, and only the destination rings.
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Call Forwarding with both Ringing
All calls forward immediately to the destination, and both the destination and the
forwarded extension ring (not for Voice Mail).
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Call Forwarding when Unanswered
Calls forward only if they are unanswered (Ring No Answer).
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Call Forwarding Follow Me
Refer to Call Forwarding with Follow Me on page 2-15 for more information.
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Personal Answering Machine Emulation
Allows the extension to emulate an answering machine. Refer to "Voice Mail" for
more information.
Call Forwarding will reroute calls ringing an extension, including calls transferred from
another extension. Call Forwarding can also be split, allowing internal and external
calls to forward to different destinations. The extension user can enable Call
Forwarding from their telephone. An extension user can also set the forwarding for
another extension by using "Call Forward for any Extension to Destination". To
redirect calls while a user is at another telephone, use "Call Forwarding with Follow
Me". A periodic VRS announcement can remind users that their calls are forwarded.
Call Forwarding/Do Not Disturb Override
An extension user can override Call Forwarding or Do Not Disturb at another
extension. This is helpful, for example, to dispatchers and office managers that
always need to get through.
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Call Forwarding, Off-Premise
Off-Premise Call Forwarding allows an extension user to forward their calls to an
off-site location. By enabling Call Forward, Off-Premise, the user can stay in touch by
having the system forward their calls while they are away from the office. The
forwarding destination can be any telephone number the user enters, such as a
mobile phone, home office, hotel or meeting room. Off-Premise Call Forwarding can
route the off-site telephone number over a specific trunk or through a trunk group,
Automatic Route Selection or Trunk Group Routing.
Call Forwarding Park and Page
When an extension user is away from their phone, Park and Page can let them know
when they have a call waiting to be answered. The Personal Greeting and Park &
Page options can have up to 200 messages total (note that the Park & Page feature
uses two messages). To enable Park and Page, the user records a Personal
Greeting along with an additional Paging announcement. Park and Page will then
answer an incoming call and play the Personal Greeting to the caller. The caller then
listens to Music on Hold (if available) while the system broadcasts the prerecorded
Paging announcement. When the extension user hears the Page, they can go to any
telephone and use Directed Call Pickup to intercept the call.
Call Forwarding with Follow Me
While at a co-worker's desk, a user can have Call Forwarding with Follow Me redirect
their calls to the co-worker's extension. This helps an employee who gets detained at
a co-worker's desk longer than expected. To prevent losing important calls, the
employee can activate Call Forwarding with Follow Me from the co-worker's
telephone.
Call Forwarding with Follow Me reroutes calls from the destination extension. To
reroute calls from the initiating (forwarding) extension, use Call Forwarding.
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Call Monitoring
Call Monitoring allows selected Multiline Terminal Users to monitor another user's
conversation without the ability to participate. A programmable audible alert tone can
be sent to that station user. Without the audible alert (silent monitor), no indication is
provided to either the monitored station or the outside party.
Caution
The use of monitoring, recording, or listening devices to eavesdrop, monitor,
retrieve, or record telephone conversation or other sound activities, whether
or not contemporaneous with transmission, may be illegal in certain
circumstances under federal or state laws. Legal advice should be sought
prior to implementing any practice that monitors or records any telephone
conversation. Some federal and state laws require some form of notification
to all parties to a telephone conversation, such as using a beep tone or other
notification methods or requiring the consent of all parties to the telephone
conversation, prior to monitoring or recording the telephone conversation.
Some of these laws incorporate strict penalties.
Call Redirect
Call Redirect allows a multiline terminal user to transfer a call to a pre-defined
destination (such as an operator, voice mail, or another extension) without answering
the call. This can be useful if you are on a call and another rings in to your extension.
By pressing the Call Redirect key, the call is transferred, allowing you to continue with
your current call.
This feature works with the following types of calls:
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Normal trunk call
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DID
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DISA
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DIL
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E&M
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ICM
The following types of calls cannot be redirected with the feature:
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ACD
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Transferred
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Department Group (all ring mode)
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Door Box
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Virtual Extension
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Call Waiting / Camp-On
With Call Waiting, an extension user may call a busy extension and wait in line
(Camp-On) without hanging up. When the user Camps-On, the system signals the
busy extension with two beeps indicating the waiting call. The call goes through when
the busy extension becomes free. Call Waiting helps busy extension users know
when they have additional waiting calls. It also lets callers wait in queue for a busy
extension without being forgotten.
Callback
When an extension user calls a co-worker that does not answer or is busy, they can
leave a Callback request for a return call. The user does not have to repeatedly call
the unanswered extension back, hoping to find it idle.
Caller ID
Caller ID allows a display terminal to show an incoming caller's telephone number
(called the Directory Number or DN) and optional name. The Caller ID information is
available as pre-answer display. With the pre-answer display, the user previews the
caller's number before picking up the ringing line.

On the CPUII for Caller ID (also used for DTMF receivers and Call Progress Tone
Detection) there are 32 resources available. The DSPII-U10 Unit provides an additional
32 resources.
Caller ID Call Return
The Caller ID Call Return feature allows the voice mail system to use Caller ID
information captured with the message to call and connect the person that left the
message with the voice mail user that is checking messages. After the call is ended
by either party, the voice mail user returns to checking messages.
FMS Voice Mail System Software Q revision 05931 database version 6.68 or higher is
required.
VMS Voice Mail System Software Q revision 00931 database version 6.68 or higher
is required.
Central Office Calls, Answering
The system provides flexible routing of incoming CO (trunks) calls to meet the exact
site requirements. This lets trunk calls ring and be answered at any combination of
system extensions. A maximum of 200 trunks are available.
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Central Office Calls, Placing
The system provides flexibility in the way each extension user can place outgoing
trunk calls. This lets you customize the call placing options to meet site requirements
and each individual's needs. A user can place a call by:
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Pressing Line Keys
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Pressing a Trunk Group key
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Pressing a Trunk Group Routing (dial 9) key
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Dialing a code for a specific trunk (#9 + the trunk number)
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Dialing a code for a Trunk Group (704 + group number)
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Dialing a code for Trunk Group Routing or ARS (9)
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Dialing an Alternate Trunk Route Access Code (which you must define)
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Pressing or Using a Speed Dial bin
There are 200 available trunks.
Class of Service
Class of Service (COS) sets various features and dialing options (called items) for
extensions. The system allows any number of extensions to share the same Class of
Service. An extension can have a different Class of Service for each of the Night
Service modes. This lets you program a different set of dialing options for daytime
operation, nighttime operation and even during lunch breaks. An extension's Class of
Service can be changed in system programming or via a Service Code (normally
677). There are 15 available Classes of Service.
Clock/Calendar Display
The system uses Clock/Calendar Display for:
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Central Office Calls
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Station Message Detail Recording
(Access Maps)
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Class of Service (Class)
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System Reports
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Direct Inward Lines
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Toll Restriction (Class)
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Display Telephones
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Trunk Group Routing
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Night Service (Automatic)
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Voice Mail
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Programmable Trunk
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Voice Response System
Parameters
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Ring Groups
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Using the Daylight Savings Setup program, you can determine whether the system
should automatically adjust the system time for daylight savings time/standard time
changes.
Clock Adjustment
The system can be programmed to automatically adjust the system clock on a nightly
basis. This feature allows you to make adjustments should the system cabinet
regularly lose or gain time.
CO Message Waiting Indication
This feature provides a Message Waiting indication when Voice Mail from the Central
Office is used. The CO provides this feature using Visual Message Waiting Indication
(VMWI) standards. Visual Message Waiting Indication visually indicates to a user that
a message is present in their voice mail box. When VMWI is provided, the Electra
Elite IPK II provides a flashing LED on a line key assigned with the trunk appearance.
The VMWI standard supported by the Electra Elite IPK IIincludes:
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Type 1 Caller ID, FSK without power ringing using the MDMF protocol
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Type 1 Caller ID, FSK without power ringing using the SDMF protocol
Code Restriction
Code Restriction limits the numbers an extension user may dial. By allowing
extensions to place only certain types of calls, you can better control long distance
costs. The system applies Code Restriction according to an extension's Code
Restriction Class. The system allows for up to 15 Code Restriction Classes and 416
extensions.
Code Restriction-Dial Block
Code Restriction-Dial Block lets a user temporarily block an extension's Code
Restriction. This helps a user block his or her phone from being used by another
person while they are away from their desk. A user would need to enter a 4-digit
personal code to enable/disable this feature.
Dial Block can also be set by the supervisor's access code. If Dial Block has already
been set by an extension user, the supervisor can not release it. Additionally, if Dial
Block has been set by the supervisor code, the extension user can not release it.
Important: This function works by password and Class of Service control (the
supervisor is not an assigned extension). If Dial Block is available for all Classes of
Service, everyone may become a supervisor if they know the Dial Block password.
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Code Restriction Override
Code Restriction Override lets a user temporarily bypass an extension's Code
Restriction. This helps a user that must place an important call that Code Restriction
normally prevents. For example, you could set up Code Restriction to block 900 calls
and then provide a Code Restriction Override code to your attendant and executives.
When the attendant or executive needs to place a 900 call, they just:
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Press the Speaker key, dial a service code and enter their override code.
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Press the Speaker key and dial a trunk access code (e.g., 9 or #9 002).
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Place the 900 call without restriction.
You can assign a different Code Restriction Override code to each extension. Or,
extensions can share the same override code.
Code Restriction Override will override all Code Restriction programming. Walking
Code Restriction allows you to assign a Code Restriction level for each user. When a
call is placed using Walking Code Restriction, the restriction for the call is based on
the Code Restriction level defined in Programs 21-05-xx and 21-06-xx.
Computer Telephony Integration (CTI) Applications
Computer Telephony Integration (CTI) applications automate your office with TAPI
compatibility and external PC control. CTI puts your telephone system on the cutting
edge of modern office productivity with:
Personal Computer Interface (PCI) / PC Dialing
Use a CTA or CTU Adapter installed in your multiline terminal as a Personal
Computer Interface. Installing the TAPI software driver and TAPI compatible software
in your personal computer will allow your PC to operate your telephone. The TAPI
software driver provides all TAPI Basic Services and a host of TAPI Supplemental
Services. See TAPI Compatibility on page 2-72 for more information.
Conference
Conference lets an extension user add additional inside and outside callers to their
conversation. With Conference, a user may set up a multiple-party telephone meeting
without leaving the office. The CPUII provides 64 Conference circuits, allowing any
number of internal or external parties to be conferenced together up to a limit of 32.
This means that one extension can conference up to 31 internal and/or external
parties together (the originator would be the 32nd party reaching the maximum of 32).
While this Conference call is active, another user can use initiate a separate
Conference also up to the limit of 32 parties, or any number a conferences can be
initiated with any number of parties (up to 32) until all 64 Conference circuits are all
busy.
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Conference, Voice Call/Privacy Release
Voice Call Conference lets extension user's in the same work area join in a trunk
Conference. To initiate a Voice Call Conference, an extension user just presses the
Meet-Me Conference key and tells their co-workers to join the call. The system
releases the privacy on the trunk, and other users can just press the trunk's line key to
join the call. Line keys assigned for the trunk will blink indicating that privacy has
been released, and others can join the current call.
Voice Call Conference does not use the telephone system features to announce the
call. The person initiating the Voice Call Conference just announces it verbally. A
tone, indicating others have joined the conference, can be provided.
CPUII provides 2 blocks of 32 conference circuits, allowing each block to have any
number conferences with any number of internal or external parties conferenced as
long as the total number of conference channels used does not exceed the block's
limit of 32.
Privacy Mode Toggle Option
The Privacy Mode Toggle option allows an extension user to quickly change an
outside call from the non-private mode to the private mode. If the outside call is on a
line key, the user just presses the line key to switch from non-private mode to private
mode. For systems using the Privacy Mode Toggle option, trunks initially have the
privacy released. The remainder of the call will be private. If the call is on a Call
Appearance (CAP) Key, the user presses their Meet-Me Conference function key
instead. Unlike pressing the line key, pressing the Meet-Me Conference key toggles
back and forth between private and non-private mode for the call.
Continued Dialing
Continued Dialing allows an extension user to dial a call, wait for the called party to
answer and then dial additional digits. This helps users that need services like Voice
Mail, automatic banking and Other Common Carriers (OCCs).
There are two types of Continued Dialing:
Continued Dialing for Intercom Calls
Depending on an extension's Class of Service, a multiline terminal user may be able
to dial additional digits after their Intercom call connects. In systems with Voice Mail,
for example, Continued Dialing lets extension users dial the different options after the
Voice Mail answers. Without Continued Dialing, extension users cannot access these
Voice Mail options.
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Continued Dialing for Trunk Calls
Continued Dialing gives a user access to outside services like automatic banking, an
outside Automated Attendant, bulletin boards and Other Common Carriers (OCCs).
After the outside service answers, the user can dial digits for whatever options the
services allow. Without Continued Dialing, the system's Toll Restriction will cut off the
call after a specific number of dialed digits. See Programming below for additional
information.
NOTICE
Continued Dialing may make the system more susceptible to toll fraud.
Cordless Telephone Connection
Using an AP(R)/AP(A)-R Unit for a DTH/DTR telephone, or an APR/APA-U Unit for a
DTU/DTP telephone, a cordless telephone (2500-type) can be connected to a
Multiline Terminal.
The SLI(4)/(8)-U( ) ETU and the SLT(1)-U( ) ADP also supports cordless telephones,
but this feature refers to Multiline Terminal cordless connection.
Data Line Security
Data Line Security protects any station port from receiving audible tones (such as
Camp-On or Override) and denies a station from barging in while busy to prevent
disruption of data transmission when using a modem or facsimile machine.
Delayed Ringing
Delayed Ringing allows programmed secondary answering positions to ring on
incoming calls after a programmed time. This feature applies to CO/PBX lines,
Secondary Incoming Extensions, Virtual Extensions, and Call Arrival Keys.
Department Calling
With Department Calling, an extension user can call an idle extension within a
preprogrammed Department Group (64 Department Groups available) by dialing the
group's pilot number. For example, this would let a caller dial the Sales department
just by knowing the Sales department's pilot number. The caller would not have to
know any of the Sales department's extension numbers.
There are two types of routing available with Department Calling: Priority Routing and
Circular Routing. With Priority Routing, an incoming call routes to the highest priority
extensions first. Lower priority extensions ring only if all higher priority extensions are
busy. With Circular Routing, each call rings a new extension (with circular routing, a
new call will ring the extension which has been idle the longest in the group).
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Department Step Calling
After calling a busy Department Calling Group member, an extension user can have
Department Step Calling quickly call another member in the group. The caller does
not have to hang up and place another Intercom call if the first extension called is
unavailable. Department Step Calling also allows an extension user to cycle through
the members of a Department Group.
Dial Number Preview
Dialing Number Preview lets a display multiline terminal user dial and review a
number before the system dials it. Dialing Number Preview helps the user avoid
dialing errors.
Dial Pad Confirmation Tone
For an extension with Dial Pad Confirmation Tone enabled, the user hears a beep
each time they press a key. This is helpful for Intercom calls and Dial Pulse trunk
calls, since these calls provide no Call Progress tones.
Dial Tone Detection
If a trunk has Dial Tone Detection enabled, the system monitors for dial tone from the
Telco or PBX when a user places a call on that trunk. If the user accesses the trunk
directly (by pressing a line key or dialing #9 and the trunk's number), the system will
drop the trunk if dial tone does not occur. If the user access the trunk via a Trunk
Group (by dialing a trunk group code or automatically through a feature like Last
Number Redial), the system can drop the trunk or optionally skip to the next trunk in
the group. Refer to the chart under Programming for more information.
Digital Voice Mail
The system is fully compatible with NEC's digital voice mail systems. These systems
provide telephone users with comprehensive Voice Mail and Automated Attendant
features. Voice Mail ends the frustration and cost of missed calls, inaccurate written
messages and telephone tag. This frees a company's busy receptionists and
secretaries for more productive work.
Automated Attendant automatically answers the system's incoming calls. After
listening to a customized message, an outside caller can dial a system extension or
use Voice Mail.
Direct Inward Dialing (DID)
Direct Inward Dialing (DID) lets outside callers directly dial system extensions. DID
saves time for callers who know the extension number they wish to reach. To place a
DID call, the outside caller dials the local exchange (NNX) and additional digits to ring
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the telephone system extension. For example, DID number 926-5400 can directly dial
extension 400. The caller does not have to rely on attendant or secretary call
screening to complete the call.
Direct Inward Line (DIL)
A Direct Inward Line (DIL) is a trunk that rings an extension, virtual extension or
Department Group directly. Since DILs only ring one extension or group (i.e., the DIL
destination), employees always know which calls are for them. For example, a
company operator can have a Direct Inward Line for International Sales Information.
When outside callers dial the DIL telephone number, the call rings the operator on the
International Sales line key. The DIL does not ring other extensions.
There are 200 available trunks, 64 Department Groups, 256 extensions and 256
virtual extensions.
DIL Delayed Ringing
Extensions in a Ring Group can have delayed ringing for another extension's DIL. If
the DIL is not answered at its original destination, it rings the DIL No Answer Ring
Group. This could help a Technical Service department, for example, that covers
calls for an Inside Sales department. If the Inside Sales calls are not answered, they
ring into the Technical Service department.
Direct Inward System Access (DISA)
DISA permits outside callers to directly dial system extensions, trunks and selected
features. This could help an employee away from the office that wants to directly dial
co-workers or use the company's trunks for long distance calls. To use DISA, the
employee:
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Dials the telephone number that rings the DISA trunk
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Waits for the DISA trunk to automatically answer with a unique dial tone
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Dials the 6-digit DISA password (access code)
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Waits for a second unique dial tone
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Accesses a system trunk, uses a selected feature or dials a system extension
DISA calls ring system extensions like other outside calls. If an extension has a line
key for the DISA trunk, the call rings that key. If the extension does not have a line
key, the extension must have a Call Appearance (CAP) key to answer the call.
You can set DISA operation differently for each Night Service mode. For example, a
trunk can be a normal trunk during the day and a DISA trunk at night. You can also
set the routing for DISA trunks when the caller dials a busy or unanswered extension,
dials incorrectly or forgets to dial.
DISA allows 15 users, 15 DISA Classes of Service and 200 trunks.
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Direct Station Selection (DSS) Console
The DSS Console gives a multiline terminal user a Busy Lamp Field (BLF) and one-
button access to extensions, trunks and system features. This saves time for users
that do a lot of call processing (e.g., attendants, operators or dispatchers). The DSS
Console simplifies:
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Calling extensions and door boxes
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Placing, answering and transferring outside calls
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Making an External or Internal Page
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Switching the Night Service mode
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Activating DSS Console Alternate Answer
The DSS Console also provides DSS Console Alternate Answer. This lets a multiline
terminal user with a DSS Console quickly reroute their calls to a co-worker.
Transferred and dial "0" calls ring both DSS Consoles and, if the VRS is installed, the
main operator hears the message, "Your calls have been forwarded". Central office
calls ring both consoles and no message is heard by the operator.
Directed Call Pickup
Directed Call Pickup permits an extension user to intercept a call ringing another
extension. This allows a user to conveniently answer a co-worker's call from their own
telephone. With Directed Call Pickup, an extension user can pick up:
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Trunk calls (i.e., Ring Group calls)
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Direct Inward Lines
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Transferred trunk calls
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Transferred Intercom calls
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Ringing and voice-announced Intercom calls
Directory Dialing
Directory Dialing allows a Multiline Terminal user to select a co-worker or outside
caller from a list of names, rather than dialing the telephone number. There are four
types of Directory Dialing:
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SYS
Company (Common) System Speed Dials
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SPDg Department (Group) Speed Dials
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STA
Personal Speed Dials
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EXT
Co-worker's Extensions
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Distinctive Ringing, Tones and Flash Patterns
Distinctive Ringing, Tones and Flash Patterns provide extension users with audible
and visual call status signals. This lets users tell the types of calls by listening to the
ringing/tones and watching the keys. It also helps users monitor the progress of their
calls. In addition, Distinctive Ringing lets multiline terminal users customize their
Intercom and trunk call ringing. This is helpful for users that work together closely.
For example, if several co- workers set their multiline terminals to ring at different
pitches, the co-workers can always tell which calls are for them. You can also
customize the tones the system uses for splash tone, confirmation tone, trunk ring
tone, Intercom ring tone and Alarm ring tone.
Do Not Disturb
Do Not Disturb blocks incoming calls and Paging announcements. DND permits an
extension user to work by the telephone undisturbed by incoming calls and
announcements. The user can activate DND while their telephone is idle or while on
a call. Once activated, incoming trunk calls still flash the line keys. The user may use
the telephone in the normal manner for placing and processing calls.
There are five Do Not Disturb options available at each extension:
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1 = Incoming trunk calls blocked
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2 = Paging, incoming Intercom, Call Forwards and transferred trunk calls
blocked
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3 = All calls blocked
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4 = Incoming Call Forwards blocked
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0 = Do Not Disturbed canceled
Door Box
The Door Box is a self-contained Intercom unit typically used to monitor an entrance
door. A visitor at the door can press the Door Box call button (like a door bell). The
Door Box then sends chime tones to all extensions programmed to receive chimes.
To answer the chime, the called extension user just lifts the handset. This lets the
extension user talk to the visitor at the Door Box. The Door Box is convenient to have
at a delivery entrance, for example. It is not necessary to have company personnel
monitor the delivery entrance; they just answer the Door Box chimes instead. Any
number of system extensions can receive Door Box chime tones.
Each Door Box has a pair of normally open relay contacts that can connect to an
electric door strike. Use these contacts to remotely control the entrance door. After
answering the Door Box chimes, a multiline terminal user can press the Recall key to
activate the Door Box contacts. This in turn releases the electric strike on the
entrance door. The device connected to the Door Box contacts cannot exceed the
contact ratings shown in the following table:
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Features

Electra Elite IPK II
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Door Box Specifications
Contact Configuration
Normally Open
Maximum Load
60mA@30 VDC
10mA @90 VDC
Maximum Initial Contact Resistance
50mOhms
The system can have up to eight Door Boxes. Six chime tones are available.
Drop Key
The Drop Key abandons a call while retaining the PBX/Centrex line to originate
another call. The Drop Key is provided by programming a Programmable Function
Key. This feature allows the Recall key to be used to provide a hookflash to the PBX
or Central Office. A single line telephone user can use the Drop Key function by an
access code.
Dterm Cordless II Terminal
The NEC Dterm Cordless II Terminal may be used with the Electra Elite IPK II KTS.
The DTR-4R-1 TEL uses 900 MHz Digital Spread Spectrum (DSS) Technology and
must be connected in tandem to a Multiline Terminal.
Press the applicable key on the Base Unit to Switch between Cordless operation and
Multiline Terminal operation.
Feature
Dterm Cordless II (DTR-4R-1)
Digital Technology
900 MHz Spread Spectrum
LCD
2-line, 16-digit LCD Display
Silent Alarm
Yes
Dedicated Keys
TALK, TRANSFER, HOLD, CONF, CHAN, REDIAL, MUTE, R/
VOL
Programmable Line Keys
4
Operational Range,
50~350 feet
Message Waiting Indication
u Icon
Headset Connection
Yes
Channels
10
, Determined by environmental conditions
General Description Manual
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Electra Elite IPK II
Dterm Cordless Lite II Terminal
The NEC Dterm Cordless II Lite Terminal may be used with the Electra Elite IPK II
KTS. The DTH-4R-( ) TEL uses 900 MHz FM with ADPCM (digital) Technology and
is connected in tandem to a Multiline Terminal.
Press the applicable key on the Base Unit to Switch between Cordless operation and
Multiline Terminal operation.
Dterm Cordless Lite II
Feature
(DTH-4R-1)
Digital Technology
900 MHz FM with ADPCM (digital)
LCD
2-line, 16-digit LCD Display
Silent Alarm
Yes
Dedicated Keys
TALK, TRANSFER, HOLD, CONF, CHAN,
REDIAL, MUTE, R/VOL
Programmable Line Keys
4
Operational Range ,
50~150 feet
Message Waiting Indication
Yes (Icon)
Headset Connection
Yes
Channels
30
, Determined by environmental conditions. These are cordless RF devices and, therefore,
some interference may take place when operating in the same environment as other
wireless devices which operate within the same frequency spectrum.
Dterm Handset Cordless
The Dterm Handset Cordless Terminal is a stand-alone telephone with a direct
connection to one digital port on the ESI(8)-U( ) ETU.
The Dterm Handset Cordless Terminal has the following features:
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40 separate Channels for Base unit communication
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3-Channel semi-auto scan (MCA)
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900 MHz Analog FM spectrum with Voice Scramble
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MW Lamp for incoming call and voice mail message notification
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30~100 foot operating range between Handset and Base unit without
obstructions or other environmental factors
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Auto TalkTM Feature

AutoTalk is a trademark of Uniden America Corp.
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Any Key Answer
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Features

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LED Low Battery Warning
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Talk (Talk), Transfer (Trf), Mute (Mute), Channel (Ch), Volume (Vol), and Ringer
On/Off keys
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4-hour Talk Time
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40-hour Standby Time
Dterm IP Gateway System
The Dterm IP Gateway system converts traditional voice traffic and its accompanying
signaling for call setup and networking to IP for transport across a managed IP
network. The system allows users at branch offices or telecommuters to take
advantage of the rich feature set of the company central site Key Telephone System
as though they were connected locally without loss of functionality. Traditional voice
traffic (plus call setup and networking signaling) travel from the KTS to the Gateway
where they are converted to IP packets that are shipped to a 10 Mb (Gateway) or 10/
100 (Gateway II) Ethernet LAN port. They are then picked up by the enterprise router
and sent to the corporate WAN.
At the branch office, the local router receives the WAN signals and feeds them to the
local 10/100 LAN. From there they reach the Dterm IP Branch unit that converts the IP
packets back to standard (TDM) voice signals for distribution to attached Dterm Series
E/Electra Elite telephones. The Dterm IP Branch supports up to 12 voice circuits.
When the remote site is a telecommuter at home or only a few users, the remote IP/
TDM conversion is performed by a Dterm IP Adapter that fits easily on the bottom of a
standard Dterm Series E telephone.
This system:
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supports circuit-/packet-based Networks
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allows mix and match IP-capable EXTender clients up to eight or 12 users
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connects to the digital-line side of the Electra Elite IPK II KTS
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allows virtual configuration, management, and troubleshooting of EXTender
clients from a central location
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allows synchronous transmission
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supports an asynchronous Terminal Adapter (TA)
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allows encrypted user name and password on each port
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supports call suspend mode on ISDN line with Asynchronous TA
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supports IP Precedence and DiffServ QoS mechanisms
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allows choice of network topologies and variable compression rates
General Description Manual
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Electra Elite IPK II
E-911 Compatibility
IMPORTANT - PLEASE NOTE THE FOLLOWING!
1.
All local trunks or the trunk connected to external 911 equipment must be put
into the E911 route. By placing all the local trunks into the E911 route, this assures
that any user may make a call to 911.
2.
When ARS is NOT enabled and the system allows trunk access by dialing `9',
single line telephones will disregard Program 20-03-03 - System Options for Single
Lines Telephones - SLT DTMF Dial to Trunk Lines. This will prevent the system from
connecting to a trunk until all the digits are dialed. This can be avoided by using either
`8' or `9x' (but not `91') as the trunk access code. Be aware that this change will
require additional programming changes.
3.
When using external E911 equipment, do not allow analog single line telephones to
directly access trunks. When an analog SLT directly accesses a trunk (#9 xxx) and
dials 911, the system will not follow the 911 routing. If your system is connected to
external E911 equipment, the system will not route the call to that equipment.
4.
Do not use an asterisk within a PBX access code if the Account Code feature is
used. With the Account Code feature enabled, if an asterisk is used within the access
code, the trunk stops sending digits to the central office after the * is sent.
5.
Finally, but most importantly, TEST - TEST - TEST!! Due to the nature of the E911
feature, it is imperative that when programming this, or any other feature, to be aware
of the consequences. Make sure to test the extensions with the E911 feature to
confirm that other features will not prevent the call from being completed. When using
external equipment, make sure the dial treatment tables are working properly.
E911 Compatibility ensures that emergency calls always get through. If an
emergency occurs, a user simply goes to any telephone, lifts the handset and dials
911. The system's built-in E911 compatibility places the emergency call even if the
user forgets to dial an access code or press a line key. The E911 capabilities include:
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Attendant Notification
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Emergency Routing
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Compatibility with Customer Provided E911 Equipment
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Calling Party Identification
Electra Elite IPK Terminals
The Electra Elite IPK Terminals provide ergonomic form and user-friendly functions.
With advanced digital circuitry, the IPK Terminals consists of distinct models to meet
diverse user telephone terminal needs.
The Electra Elite IPK II system allows a maximum of 240 Electra Elite IPK terminals to
be