Elite IPK II InMail
he current business cli-
These programming interfaces
manage voice mail messages and
mate dictates that unan-
T
communicate to the voice mail
enjoy more system features,
swered calls are unaccept-
system using the central pro-
maximizing your investment in
able and financially depleting.
cessing unit's (CPU) built-in
display telephones.
Customers who grow weary of
Ethernet connection. The final
The InMail's feature set contains
waiting in line to talk with a
result is a cost effective and
everything you expect to find in
representative, or who are
smart voice mail system that is
standard voice mail systems, but
placed on hold for extended
easy to implement and main-
also includes advanced features
periods of time could each rep-
tain.
typically found in larger, more
resent lost business. When any
InMail is designed for business-
expensive systems. The LCD
business invests in a communi-
es requiring up to 4 voice mail
message count informs you of
cation system, it must consider
ports. It supports up to 128 mail-
the number of messages waiting
call processing and messaging
boxes and eight hours of stor-
in your mailbox. You do not
requirements when evaluating
age. Cost-conscious or growing
need to call your voice mail to
the myriad of solutions.
businesses can begin with 2
stay informed; this maximizes
InMail is NEC's newest voice
ports and migrate their systems
employee productivity and
mail application, designed
as requirements fluctuate. A
improves responsiveness to cus-
specifically for the Electra Elite
new In-Mail CF supporting 4
tomers awaiting callbacks.
IPK II. InMail's unique digital
potrts is required to upgrade.
Conversation Recording records
integration is the result of the
With InMail, you receive
a conversation and stores it in
voice processing system merg-
sophisticated voice mail fea-
your mailbox. You can review
ing into the communication sys-
tures. Obtain immediate access
the recorded conversation for
tem.
to features that you decide you
important details, or use it to
Organizations seek and should
need the most by pressing one
document conversations involv-
expect additional features and
key. For example, you may
ing transactions.
functionality, improved efficien-
choose "Calling in to Your
Answering Machine Emulation
cy, economy and convenience.
Mailbox" or "Leaving a Message"
equips employees with the
Digital integration brings
for a coworker or the entire
knowledge necessary to make
increased speed and accuracy to
department. The inherent sys-
informed business decisions.
your voice mail system. The
tem flexibility allows you to
Answering Machine Emulation is
InMail message storage mounts
decide the order in which mes-
used to screen calls just like a
directly onto the system's
sages are played. You may
home answering machine.
Central Processing Unit, result-
select from either LIFO (Last or
Employees can choose to inter-
ing in the highest level of inte-
Newest Message Played First) or
rupt their current task and
gration.
FIFO (First or Oldest Message
immediately answer important
This messaging system combines
Played First).
calls or let the caller leave a
the needs of a small business
The intuitive user interface is
message.
with value and convenience.
further enhanced with SoftKeys.
Assuming your outside lines sup-
The InMail architecture makes it
Multiline Telephone users
port Caller ID, the Electra Elite
easy to install, program and
equipped with a display are
IPKII is equipped to associate
administer. The voice mail sys-
guided with message manage-
the caller ID information
tem shares the same HTML GUI
ment options. Softkeys help you
retrieved with the
interface used for system pro-
gramming: WebPro / PCPro.
Elite IPK II InMail
The InMail is integrated as part of NEC's Electra Elite IPK II solution. The Electra Elite IPK II
allows you to converge your voice and data networks and enjoy the advantages of Voice
voice mail message. The IPK II stores
over Internet Protocol (VoIP). The Elite IPK II gives you a choice. You can deploy traditional
the telephone number of the caller
circuit switched technology, VoIP, or a combination of these, all from one system. You have
who left a message in your mailbox.
the freedom to adopt VoIP when and where you need it, so current technology investment is
After you listen to the message, press
protected for the future.
a single key to return the call quickly,
The Elite IPK II delivers high-powered features to small, medium and expanding businesses.
without manually dialing the number.
Smaller companies enjoy "big company" features with the Elite IPK II, and expanding busi-
InMail improves employee efficiency
nesses simply flourish within existing investments. Regardless of whether a business has 8
or 200 employees, the IPK II consistently delivers a great system for the SMB marketplace.
by sending calls to voice mail when
InMail complements and completes the messaging solution cost and effectively delivers a
employees are too busy or can't
turn key solution.
answer incoming calls. Callers are
welcomed with a personal, prere-
corded Personal Mailbox Greeting
IPK II Integration Features
InMail
· Answering Machine Emulation
Ports: 2 or 4
and instructed to leave a message.
· Conversation Record
Voice Storage: 8 hours
Employees can record up to three
· Fax Detection
Mailboxes: 128
greeting messages and may then
· Interactive "Soft" Keys
select the one most appropriate to
· Message Count Display
activate.
· One-Touch Forwarding
The sophisticated Automated
· One-Touch Mailbox Access
Attendant capabilities complement
· One-Touch Message Retrieval
the InMail's voice messaging solution
· Programmable Voice Prompts
by managing how calls are answered
· Remote Programming via WebPro / PC Pro
and routed. The Automated
Attendant can route each incoming
Voice Mailbox (subscriber) Capabilities
line based upon time of day and day
· Announcement Mailbox for one way information
· Auto forward to box
or week. The caller is greeted with
· Auto Help Voice Prompts
different announcements and dialing
· Confidential Message Delivery Option
options, depending upon the number
· Future Delivery Mailbox Delivery Option
dialed, time of day and day of week.
· Guest Mailbox Mailbox Type
This flexibility makes it possible to
. Group / Department Mailbox Mailbox Type
use InMail when the IPK II is config-
· Make Call to Sender One key
ured in a tenant environment or to
· Message Forwarding
· Personalized Mailbox Greeting (3 greetings)
treat premium customers with a dif-
· Programmable individual Security Code
ferent level of service.
· Real Time and Date Stamp
of agents, advising them of important
. Remote or Local Message Notification (offsite or onsite)
information, This information may
· Urgent Message Delivery Option
include meetings or sales contests, or
the message can simply provide assis-
Automated Attendant Features
· Answer Schedule Tables determines how calls are routed
tance. Instant information improves
· Capture Caller ID
agent performance and reduces train-
· Day, Night and Holiday Greetings (3 greetings)
ing time without increasing customer
· Flexible Answering trunk time and day, day of week
costs.
· Individual Trunk Greetings
· Single-Digit Transfer
To find outÄ more about Elite IPK II InMail and how NEC's
©NEC America, Inc. 1/06
powerful and versatile technology platforms can work
6535 N. State Hwy. 161, Irving, Texas 75039
for you, visit our website at www.necunified.com
Electra Elite is a registered trademark of NEC America, Inc.
All other trademarks are property of their respective owners.
790305