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Installation Instructions for
VMP( )-U40 ETU
Control No. 750258-0 (Document Revision 2)
DESCRIPTION
The EliteMail VMP( )-U40 ETU, is a 2-port, 4-port, or 8-port interface that can be installed in any
interface slot in the Electra Elite system. The 2-port or 4-port configuration includes one digital signal
processor (DSP); the 8-port configuration requires an additional DSP-U30 Unit.
This electronic telephone unit is a PC-platform installed in the Electra Elite system, and contains disk
space for voice recording storage and application software.
The major changes include:
¥
Faster running 486-based processor allows noticeably quicker boot and faster operation.
¥
Cosession direct connection speed is increased to 57,600 baud. This is the only supported direct
connection speed for all U40 ETUs.
¥
All ETUs have a built-in modem for remote console programming or an external modem and
single-line port can be used for remote console programming on these ETUs. The internal modem
is accessed from the automated attendant by dialing the modem extension number. This ID is not
an extension on the telephone system it is an internal ID used by voice mail only. No activation
code or additional hardware is required. The external modem setup is on page 11.
¥
Port upgrades are performed by changing the current flash drive to a new drive with the needed
port configuration.
NEW FEATURES FOR Q51231
¥
Graceful Shutdown via the Shut Down Switch
The Shut Down switch will now gracefully shutdown the voice mail application, then turn off the
card when put in the OFF position. If no calls are active on the voice mail this procedure takes
about 30 seconds. If calls are active on the voice mail the application will wait for the calls to finish
before shutting down.
Installation Instructions for VMP( )-U40 ETU
1
July 2004
Electra Elite
· Subscriber-Based Multilingual
The system manager has the ability to select at the console a specific language for a particular
subscriber. The subscriber will hear that language as soon as the subscriber's login is
complete. The default language will be the same as the system's default language.
· Entity-Based Multilingual
Allows outside callers to select a valid system language to use during a call. This feature
allows any caller to hear any installed language regardless of which voice mail port answered
the call. A new database entity, the Language Selection Box, has been added to allow callers
to choose between the installed languages. In addition, each database entity (personal
message box, transaction box, interview box, etc.) shall have a language associated with it.
Service Conditions:
Multilingual features are only supported on hard disk-based systems.
The languages supported on this voice mail are English, French, and Spanish.
To enable or reconfigure port-based multilingual features, a system manager must shut
down the system and modify the CPS.INI file.
A language can be set for each personal mailbox, transaction box, and interview box.
The number of languages available shall be limited by the number of languages on the
system key. If additional languages are installed, they will be loaded in their DOS directory
order, up to the maximum number of languages.
A system may only have up to three languages.
Depending on system programming port-based multilingual may be overridden by a
forwarded call, a subscriber sign-in, or use of a language select box.
Depending on system programming port-specified languages may override entity-based
languages.
· To enable Entity Based Mulitlingual
See section PROGRAMMING ENTITY-BASED MULTILINGUAL on page 22.
· Programming a Language Select Box
See section PROGRAMMING A LANGUAGE SELECT BOX on page 26.
· Message Auto-Copy (MAC)
The system manager can configure a subscriber's mailbox to automatically copy all new voice
messages to one other subscriber's mailbox. This can only be enabled or changed from
console programming and is set on a per mailbox basis.
For example, if subscriber A's mailbox is configured to automatically copy messages to
subscriber B's mailbox, all non-private messages delivered to subscriber A's mailbox will also
be delivered to subscriber B's mailbox. (This includes group messages, subscriber-to-
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Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
subscriber messages, and public messages.) After the message is delivered to mailboxes A
and B, both subscribers will be able to listen to, save, forward, and delete the messages
independently.
Service Conditions:
Message can only auto-copied once. That means if the MAC recipient has turned MAC
feature on, the only the message directly sent to the MAC recipient will be auto-copied.
Public messages cannot be automatically copied.
A Guest mailbox cannot be a MAC recipient.
Once a dispatch group message has been auto-copied, it does not behave as a dispatch
message anymore.
When a subscriber cancels the subscriber-to-subscriber message that has been auto-
copied to a MAC recipient, the original message will be cancelled but the auto-copied
message will not be cancelled.
· Absolute time/date stamp
All timestamps for messages (including subscriber messages, public messages, interview/
transaction box messages, and group messages) will be played with the absolute date/time
rather than a relative date/time. This feature is not optional, all time stamps system wide will
have the absolute date and time.
· Hard Drive Spin Down
To increase the hard drive life span the voice mail application will "spin down" the hard drive
when it is idle. This feature is limited to Night mode as scheduled in the voice mail application.
The voice mail schedule must have a Night mode period for this feature to work. No other
programming is required. The hard drive will spin up again for any incoming call.
Service Conditions:
This feature only applies to hard disk-based systems.
This feature only works when the voice mail application is in Night mode.
After 6 minutes of no voice mail activity, which is on a fixed timer, the hard drive will stop
spinning and the head will be parked.
The hard drive "spin-up" will add 3-5 seconds to the time it takes the voice mail to answer
the first incoming call.
FEATURES ADDED IN Q50131
¥
Password security features: Must be programmed by the system administrator.
Installation Instructions for VMP( )-U40 ETU
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July 2004
Electra Elite
Note:
The settings for these features are programmed via the Security section of the CPS.ini file in the
E:\Vmail directory. See section HOW TO EDIT FILES USING THE TED UTILITY on page 18 for
instructions.
· Require password: Allows the system administrator to require passwords. If this setting is
enabled, subscribers would not be able to opt out of setting a password during first-time
enrollment or when changing a password. At default this setting is Yes forcing users to use a
password.
· Default Password: Allows the system administrator to change the default password for new
subscriber mailboxes in the CPS.ini. At default the password is "0327" and new users will need
this password to enter their mailbox for First Time Enrollment.
¥
Timestamp before message: Allows a subscriber to hear the message timestamp before the
message is played back. This can be set via console programming on a per mailbox basis. A
mailbox can be set to get the timestamp before or after a message but there will always be a time
stamp for every message.
This option is set per Mailbox in Expanded Options/Access Code 4 in console programming.
¥
Multiple Entity Addressing: Allows a subscriber to send or redirect a message to a number of
subscribers, groups, and/or guests simultaneously. This feature functions like a temporary group.
The access code for this option is set on Easy Made Application page 6 line 59 and can be 1 to 6
digits in length. At default it is set to 77 on new systems and is not set on upgraded systems.
Caution should be taken when assigning this access code as the digits used will block the use of
any Mailbox, Transaction box, or Interview box in the same range. For example, if the access code
is set to 77 you cannot have any Mailbox, Transaction box, or Interview box in the ranges 770~779
or 7700~7799. Use an access code that will not interfere with the number plan in use on the
system.
¥
Control access to notification field: Is a new subscriber setting called "Allow Notification Access,"
which controls whether or not a subscriber's transfer and notification numbers are accessible from
the telephone conversation. (Other transfer settings - e.g., enabling or disabling message
notification - would still be accessible over the telephone, even if "allow notification access" is
OFF.) Also the message notification can still be set via softkeys even if this field is set to disable.
This option is set per Mailbox in Expanded Options/Access Code 5 in console programming.
The minimum Q revision for all VMP( )-U40 voice mails is Q50131 for both Flash-based drives and HDD
drives.
¥
Q50131 database version 6.69
A digital signal processor/voice processing section handles the following functions:
¥
DTMF detection
¥
DTMF generation
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Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
¥
General tone detection
¥
FAX CNG tone detection
¥
PCM compression for audio recording/playback
¥
Automatic gain control (AGC)
¥
A serial port capable of direct connect speeds up to 115,200 bps.
The number of EliteMail ports installed has a direct impact on the total number of system ports available.
INSTALLATION PRECAUTIONS
Observe the following precautions when installing the ETU to avoid damage to
hardware due to static electricity or to being exposed to hazardous voltages.
The ETUs used in this system make extensive use of CMOS technology that is very susceptible to static
electricity. Static discharge must be avoided when handling ETUs. Always use the following
precautions:
¥
Wear a grounded wrist strap anytime you handle an ETU.
¥
Make all ETU DIP switch setting changes before inserting the ETU in the KSU.
¥
Carry ETU in a conductive polyethylene bag to prevent static electricity damage.
ENVIRONMENTAL CONDITIONS
The following temperature and humidity variances apply for VMP( )-U40 ETU operation:
¥
Operating temperature: +41º ~ 85º F (5º ~ 29.5º C)
¥
Long-term temperature: +50º ~ 80º F (10º ~ 26.7º C)
¥
Operating humidity: 10% to 90% (noncondensing)
Installation Instructions for VMP( )-U40 ETU
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July 2004
Electra Elite
PROPER INSTALLATION PROCEDURE OF THE VMP( )-U40 ETU
Warning! This procedure must be followed every time the VMP( )-U40 is to be inserted into the KSU.
1.
Turn off the KSU system power.
2.
Place Switch S3 on the voice mail ETU in the RUN position.
3.
Wearing a ground strap, install the voice mail ETU in the KSU.
4.
Turn ON the power to the KSU.
PROPER SHUTDOWN PROCEDURE OF THE VMP( )-U40 ETU
Warning! This procedure must be followed every time the VMP( )-U40 is to be rebooted or removed
from the KSU.
1.
From console programming, connect the PC to the VMP( )-U40 voice mail using a direct
connection. Refer to INSTALLING COSESSION REMOTE SOFTWARE (7.X) on page 18.
2.
From the banner screen, shut down the voice mail application by pressing the [ESC] key.
3.
Then enter [Y] for yes and enter the password (default is nec).
4.
From the Utility menu, enter [x] to exit to DOS.
5.
Place Switch S3 on the voice mail ETU in the SHUT DOWN position.
6.
Verify that the Shutdown LED is ON. If the unit is to be rebooted you can now put the shutdown
switch in the RUN position. If the unit is to be removed from the system continue with step 7.
7.
Turn OFF the power on the KSU.
8.
Wearing a ground strap, remove the ETU from the KSU.
UPGRADING Q REVISION USING THE BRU FOR WINDOWS UTILITY
Follow the procedure below to perform the upgrade via a direct connection.
1.
From console programming, connect the PC to the VMP( )-U40 ETU voice mail using a direct
connection. Refer to INSTALLING COSESSION REMOTE SOFTWARE (7.X) on page 18.
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Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
2.
From the banner screen, shut down the voice mail application by pressing the [ESC] key.
3.
Enter [Y] for yes and enter the password (default is nec).
4.
From the Utility menu, enter [3] to start Backup, Restore, Update - BRU Utility.
5.
Choose Hang Up from the Cosession main menu.
6.
Start the BRU for Windows Utility on the support PC, refer to INSTALLING THE BRU FOR
WINDOWS REMOTE on page 18.
7.
Set BRU for Windows Utility to use the appropriate COM port on the support PC, set the baud rate
to 115, 200 and set the server type to Elitemail VMP. Make sure to save any configuration changes
by clicking File then Save.
8.
Verify that Channel LEDs 1 and 4 are on.
9.
Connect to VMP( )-U40 ETU voice mail by clicking Connect icon.
10.
When connection is successful, choose update from the BRU for Windows Main Menu. The
application will default to the A:\ drive for the upgrade file location.
11.
Put the Q revision upgrade System diskette in drive A:\ of the support PC then click on Run
Action.
Note:
You can also put the upgrade files on the support PC hard drive and use the Browse function to find
them. The folder for each diskette should be in a temporary folder, for example c:\Work\System.
The names for each diskette folder must be [System], [Hardware], and [PRMUPD] for the upgrade
to be successful.
12.
After confirming the that upgrade is correct for this unit, answer OK for yes to the warning
message.
13.
If the upgrade is more than one diskette, you will be prompted for the other diskettes as needed.
14.
After the upgrade files have been transferred, choose Return to Connection Menu from the main
BRU Utility menu.
15.
Choose Exit Client and Host from the Connection Menu to disconnect and reboot the voice mail
unit.
16.
Voice mail should reboot automatically. Note after an upgrade, the voice mail may take longer than
usual to boot. This is normal, as some of the upgrade is done during the boot process.
17.
When the APP1 LED has turned green, connect to voice mail using Cosession direct connect and
verify the Q revision by pressing [F5] at the banner screen.
Installation Instructions for VMP( )-U40 ETU
7
July 2004
Electra Elite
INSTALLING FLASH DRIVE ON THE VMP( )-U40 ETU
Use the following instructions to install the Flash Drive.
1.
Remove the VMP( )-U40 ETU and selected Flash Drive from the box.
2.
Locate slot J6 on VMP( )-U40 ETU.
3.
The side with the SanDisk name in large red letters should be facing up, as shown in Figure 1
Installing the Flash Drive on the VMP( )-U40 ETU.
Figure 1 Installing the Flash Drive on the VMP( )-U40 ETU
Note:
The Flash Drive will only go in one way, and does not take much force to insert it.
4.
Push the drive in until it's fully seated, as shown in Figure 2 Flash Drive Seated on VMP( )-U40
ETU.
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Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
Figure 2 Flash Drive Seated on VMP( )-U40 ETU
5.
Check jumper J-1 and make sure it is on pins 1-2.
6.
Check Jumper J-6 and make sure it is on pins 1-2.
7.
Make sure that jumper J7 is set across pins 1 and 2, and your system is ready for installation.
Installation Instructions for VMP( )-U40 ETU
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July 2004
Electra Elite
INSTALLING HARD DRIVE ON VMP-U40
Warning! Handle the hard drive carefully! Do not drop the drive or apply pressure to it! Do not touch
the printed circuit board of the drive or card unnecessarily. Doing so can make a drive
inoperable!
This unit makes extensive use of CMOS technology that is very susceptible to static; therefore, extreme
care must be taken to avoid static discharge when handling.
1.
Before mounting the drive make note of the connection to the hard drive, notice the four pins to the
left of the drive, These pins are not connected for normal operation, see Figure 3 Connecting the
Hard Drive on page 10.
Figure 3 Connecting the Hard Drive
10
Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
2.
Check jumper J-7 and make sure it is on pins 2-3, see Figure 4 Plus Sign on Battery Displayed Up.
3.
Check jumper J-1 and make sure it is on pins 1-2, see Figure 4 Plus Sign on Battery Displayed Up.
4.
Insert Sony battery CR-2032 into BATT1 connector, the + sign should be facing up as shown in
Figure 4 Plus Sign on Battery Displayed Up.
J-1 -- make sure
it is set to pins
2-3.
BATT1 Connector
-- install battery
J-7 -- make sure
with the + facing
it is set to pins 2-
up.
3 for hard drive.
Figure 4 Plus Sign on Battery Displayed Up
5.
Check jumper J-6 and make sure it is on pins 1-2 as shown in Figure 5 Connecting the Ribbon
Cable.
6.
Insert keyed end of ribbon cable into connector CN8, the keyed connector will only go into
connector CN8 one way and should not be forced. The red stripe of the cable will be towards the
bottom of the card as given in Figure 5 Connecting the Ribbon Cable.
Installation Instructions for VMP( )-U40 ETU
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July 2004
Electra Elite
J-6 -- make sure it is
on pins 1-2 for ATA3
type hard drives.
Notice the four pins to
the left of the drive.
These pins are not
connected for normal
Red Stripe
operation.
Figure 5 Connecting the Ribbon Cable
7.
Place hard drive on table with printed circuit board side up and the pins facing the card as shown in
Figure 5 Connecting the Ribbon Cable.
8.
Connect the hard drive to the cable making sure that the four pins on right side of the drive are not
connected as shown in Figure 6 Four Pins Are Left Unconnected.
12
Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
Notice the four pins to
the left of the drive.
These pins are not
connected for normal
operation.
Figure 6 Four Pins Are Left Unconnected
9.
Carefully place the hard drive on the card as shown in Figure 7 Placing the Hard Drive On the
Card.
Figure 7 Placing the Hard Drive On the Card
Installation Instructions for VMP( )-U40 ETU
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July 2004
Electra Elite
10.
Holding the drive so it does not move turn the card over and put the four mounting screws in place
as shown in Figure 8 Placing the Four Mounting Screws. DO NOT OVER TIGHTEN THE
SCREWS OR THE BOARD CAN BE DAMAGED!! The screws only need to be lightly torque down
and over tightening the screws can damage the board.
Figure 8 Placing the Four Mounting Screws
INSTALLING DSP( )-U30 ON VMP( )-U40 ETU
To create an 8-port VMP( )-U40 ETU, the DSP-U30 must be installed. Refer to Figure 10 Installing the
DSP-U30 on the VMP( )-U40 ETU (Back Side).
1.
Wearing a grounding strap, remove the VMP( )-U40 and DSP-U30 from the box and lay on a flat
work surface.
2.
Locate connector J12 in the center of the ETU and position the DSP-U30 over it. Press down
firmly on the DSP-U30 unit until a secure connection is made. Ensure that all the standoffs are
snapped completely.
3.
Place Switch S3 in RUN position.
4.
Install the ETU in the KSU.
5.
Turn ON the KSU system power.
6.
Wait for the APP1 LED to turn green, then connect the support PC to the VMP(8)-U40 ETU.
14
Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
7.
Verify there are eight ports shown on the banner screen.
8.
If the unit is to be installed at another location, shut down the voice mail application by pressing the
[ESC] key.
9.
Enter [Y] for yes and enter the password (default is nec).
10.
From the Utility menu enter [x] to exit to DOS.
11.
Disconnect from the system.
12.
Place SW3 in the Shut Down position.
13.
Wait for the Shutdown LED to light red.
14.
Turn OFF the KSU power and remove the card from the KSU.
15.
Make sure to transport the card in the original packaging.
Note: If this is an upgrade from a 4-port unit you will also have to enter the activation code. To do this close the
voice mail application and exit to DOS from the Utility menu. From the C:\>VMail prompt type activate and
follow the on screen instructions.
Installation Instructions for VMP( )-U40 ETU
15
July 2004
Electra Elite
Figure 9 Installing the DSP-U30 on the VMP( )-U40 ETU (Front Side)
16
Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
Figure 10 Installing the DSP-U30 on the VMP( )-U40 ETU (Back Side)
Installation Instructions for VMP( )-U40 ETU
17
July 2004
Electra Elite
INSTALLING COSESSION REMOTE SOFTWARE (7.X)
1.
When your unit includes Cosession diskettes, Insert disk 1 of 3 into drive A:\ then double-click on
setup.exe. When your unit includes Cosession CD, go to the folder on the CD labeled CoSession
then double-click on setup.exe.
2.
Choose Custom Install.
3.
Choose to install the remote only, not the host.
4.
Choose modem/serial only.
5.
When prompted, choose the default direct connection COM port and set the baud rate to 57,600.
6.
Make an icon on the desktop, and connect to voice mail.
INSTALLING THE BRU FOR WINDOWS REMOTE
To install the BRU for the Windows application, use the procedure below.
1.
Make sure that there are no previous installations of BRUWin. Otherwise, uninstall the old
version of BRUWin before installing the new version.
2.
Insert the VMP Support CD in the support computer's CD-ROM drive.
3.
If the support computer is running Windows, click Start, Run, Browse, then go to the support
computers CD-ROM drive and find the folder labeled BRUWin.
4.
Double click on the file named BRUWin_2.2.1.exe, then click OK.
5.
Follow the on-screen instructions to complete the installation.
Note:
The BRUWin folder on the support CD has instructions on using BRU for Windows.
6.
In the User Information field fill in the appropriate information. If you select the Anyone who uses
this computer option, you need to have Administrator rights.
HOW TO EDIT FILES USING THE TED UTILITY
Many of the new security features require that you edit the CPS.INI file to make setting changes. To do
this on DOS-based voice mails you will use the TED utility that is on every DOS-based voice mail
system. The following example will show where to change the minimum acceptable length for forced
mailbox security codes and to change the default security code for mailboxes.
Note: The voice mail application will be unavailable while making these changes.
18
Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
1.
From the Cosession Main menu connect to the voice mail. You can use either a direct or modem
connection.
2.
From the banner press Escape, when prompted. If you want to exit the voice mail application press
[Y] for yes, then enter the system administrator password at default nec.
Figure 11 Disconnect
Figure 12 Exit ID
Installation Instructions for VMP( )-U40 ETU
19
July 2004
Electra Elite
3.
From the Utility menu type [X] and press Enter.
4.
You will now be at the c:\>Vmail prompt.
5.
Type copy cps.ini cps.bak and press Enter. This will make a backup copy of the cps.ini.
6.
Type ted cps.ini and press Enter.
Figure 13 Utility Menu
7.
Scroll down to the section titled Security.
Figure 14 Security Section
20
Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
In the Security section you can:
Warning: Make sure you do not change the spelling of the parameter and only change the value it is set
equal. There should not be any space between the = and the value.
¥
Disable the RequirePassword parameter by setting it to No. This is not recommended as it
disables forced system security features.
¥
Change the DefaultPassword parameter, it must be numbers only and should have at least as
many digits as required in the MinPasswordLength field.
¥
Change the minimum allowable password length setting.
8.
When you are done making changes press F7 to exit, the system will verify the file name to save it
under (cps.ini), and exit by pressing Enter.
Figure 15 Disabling Password
Installation Instructions for VMP( )-U40 ETU
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July 2004
Electra Elite
9.
Restart the voice mail by typing vm start and pressing Enter.
Figure 16 Restarting Voice Mail
PROGRAMMING ENTITY-BASED MULTILINGUAL
Note: This feature only works on hard drive-based voice mails. The system must be activated for at least two
languages for this feature to work. If the system is not enabled for at least two languages contact
Customer Service for an upgrade.
1.
From the Cosession Main menu connect to the voice mail. You can use either a direct or modem
connection.
2.
From the banner press Escape, when prompted. If you want to exit the voice mail application press
Y for yes, then enter the system administrator password at default nec.
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Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
Figure 17 Disconnect All Lines
Figure 18 System Administrator ID
3.
From the Utility menu type [X] and press Enter.
4.
You will now be at the c:\>Vmail prompt.
5.
Type copy cps.ini cps.bak and press Enter. This will make a backup copy of the cps.ini.
6.
Type ted cps.ini and press Enter.
Installation Instructions for VMP( )-U40 ETU
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July 2004
Electra Elite
Figure 19 Utility Menu
7.
Scroll down to the section titled Multilingual. If you want the subscriber mailbox, Interview Box or
Transaction box language setting to override any port language setting, set Subscriber = 1.
Figure 20 Multilingual Screen
8.
Scroll down to the section titled Hvm MultiLanguage and set the default system language. The
options are:
US = English
ES = Spanish
FR = French
24
Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
Figure 21 Specifying a Language
Note:
You can also set a port to use any installed language as the default. Simply set the Port equal to the
language, for example Port1=ES. Any port not specified will use the default language as set under
Hvm MultiLanguage.
9.
When you are done making changes press F7 to exit, the system will verify the file name to save it
under (cps.ini) and exit by pressing Enter.
Figure 22 Setting a Default Language
Installation Instructions for VMP( )-U40 ETU
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July 2004
Electra Elite
10.
Next restart the voice mail by typing VM Start and, if needed, create a Language Select box, see
section PROGRAMMING A LANGUAGE SELECT BOX on page 26.
PROGRAMMING A LANGUAGE SELECT BOX
To create a Language Select Box:
1.
Go to the Transaction Directory.
2.
Press F8 key to bring up the Add Menu.
3.
Add the Language Selection Box to by choosing Language Selection Box choice.
4.
Enter the system ID, for example $LANSEL and the box name.
5.
Record the appropriate greetings and choose the language and actions for any touch tone that will
be used.
6.
Specify the action for each touch tone that will be used.
7.
Change the settings for One-key Delay, Wait for TT, and Repeat Greeting fields if desired.
Figure 23 Change the Settings of Touch Tones
26
Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
8.
If this is to be the main greeting box, record a Introduction for $LANGSEL using a local connect.
9.
Optionally the greeting for each selection can be recorded using a local connect. The system will
play the recorded greeting for each entry as the main greeting starting at the top and continuing
until there are no more recorded entries.
10.
Next enter the system ID for the Language Select box, for example $LANGSEL, for all ports day
and night on the Easy Made Application page 2.
Figure 24 Opening Greeting Box ID
11.
If the default opening greeting transaction box $GREETING will be used set a one touch dial
access code to route callers to the language select box.
CONFIGURING ELITEMAIL VMP( )-U40 FOR REMOTE CONSOLE
PROGRAMMING
Built-In Modem Configuration
All VMP( )-U40 ETUs have built-in modems. No activation code or additional hardware is required. The
system ID used for the modem connection is not an extension on the telephone system it is an internal
ID used by voice mail only.
Installation Instructions for VMP( )-U40 ETU
27
July 2004
Electra Elite
1.
From console programming, connect to voice mail using a direct connection. Refer to
INSTALLING COSESSION REMOTE SOFTWARE (7.X) on page 18.
2.
The default ID to access the internal modem from the automated attendant is 663. If another ID is
desired, set it on Easy Made Application, Page 1 line 8.
Note: This ID is not an extension on the telephone system It is an internal ID used by voice mail only.
3.
Escape out to banner screen, and shut down the voice mail application by pressing ESC, and
entering the login password at default, nec. Press [Y], when prompted, to shut down the
application.
4.
Place Switch S3 on voice mail ETU in the SHUT DOWN position.
5.
Verify that the Shutdown LED is ON.
6.
Place Switch S2-3 to ON.
7.
Place Switch S3 on the voice mail ETU in the RUN position.
8.
Verify the correct modem type and the baud rate are set for the modem used on the remote/
technician PC.
Note: No login name or password is required to remotely connect to these ETUs.
9.
Remember to include the modem ID in the dial string for your remote connection.
Example: 9,214-555-1212,,,663,,
External Modem Configuration
Note: This has only been tested with US Robotics modems. For this application modem dip switches 3 and 8
should be down and all other dip switches should be up.
1.
From console programming, connect the PC to the VMP( )-U40 ETU voice mail using a direct
connection. Refer to the Installing INSTALLING COSESSION REMOTE SOFTWARE (7.X) on
page 18.
2.
From the Banner screen, shut down the voice mail application by pressing the [ESC] key.
3.
Enter [Y] for yes and enter the password (default is nec).
4.
From the Utility menu, enter 5 to enable external modem support.
5.
From the Utility menu, enter [x] to exit to DOS.
6.
Place Switch S3 on the voice mail ETU in the SHUT DOWN position.
7.
Verify that the Shutdown LED is on.
8.
Turn OFF the KSU system power.
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Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
9.
Wearing a ground strap, remove the ETU from the KSU.
10.
Set jumper J1 to the 2-3 position.
11.
Set dip switch SW2 position 3 to on.
12.
Place Switch S3 on the voice mail ETU to the RUN position.
13.
Install the voice mail ETU in the KSU.
14.
The Cosession host initializes the modem on start up, so make sure the modem is connected to
the VMP( )-U30 ETU and powered ON.
15.
Turn on the power to the KSU.
16.
Verify the correct modem type and the baud rate are set for the modem used on the remote/
technician PC.
Note:
No login name or password is required to connect remotely to these ETUs.
Table 1 Switch Settings for EliteMail VMP( )-U40 ETU
Reset Power Switch S1
Used for development only.
DIP Switch S2
DIP SW 1
DIP SW 2
DIP SW 3
DIP SW 4
Description
Enable HostKey and run Manufacturing Test (NEC Production use
ON
only)
Enable HostKey with floppy disk redirection and run Manufactur-
ON
ON
ing Test (NEC Production use only)
Connect to CoSession using modem instead of direct cable con-
ON
nection
ON
Start BRU Host with direct cable connection
ON
ON
Start BRU Host with modem connection
Connect to CoSession using direct cable connection, but do not
ON
ON
start the voice mail software (for troubleshooting and maintenance
only)
SHUT DOWN Switch S3
Used to identify the position of SW3
RUN Position
LED 6 is on Red
SHUT DOWN Position
LED 7 is on Red
Installation Instructions for VMP( )-U40 ETU
29
July 2004
Electra Elite
Table 2 Jumper Settings
J1
1 - 2
No external modem connected (default)
2 - 3
External modem connected
J7
1 - 2
Compact Flash is master drive
2 - 3
HDD is master drive (default)
Table 3 Connector Definitions
Connector
Definition
CN2
Backplane connector
CN4
Not used
CN6
Used for compact flash drive
CN8
Hard drive connector
CN9
Not used
CN10
Not used
CN11
COM port for console programming connection.
CN12
Port expansion connector for DSP-U40 Unit to support ports 5~8.
Table 4 VMP( )-U40 ETU LED Indications
LED
Description
On
Flashing Off
LED 1, AP1
Running without errors
Green
Not Used
Not Used
Running with errors
Amber
Application Software:
Not Running
Red
LED 2, AP2
Not Used
Not Used
Not Used
Not Used
LED 3, DRIVE
Hard Drive Access
Red if accessed
Not Used
When not accessed
LED 4, CF PWR
Power to the ETU
Red if power is on
Not Used
No power to ETU
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Installation Instructions for VMP( )-U40 ETU
Electra Elite
July 2004
Table 4 VMP( )-U40 ETU LED Indications (Continued)
LED
Description
On
Flashing Off
LED 5, ICGA
Live LED
Not Used
Red every 125ms
Operation is shut
during operation
down
LED 6, Switch S3
Do not remove Voice
Red when S3 in
Not Used
S3 not in RUN
Indication
Mail from KSU
RUN
position
LED 7, SHUT DOWN
Safe to remove Voice
Red when S3 in
Not Used
S3 not in SHUT
Mail from KSU
SHUT DOWN
DOWN position
LED 8, Power
Receiving KSU power
Red if power is on
Not Used
No KSU power
LED 9, FED DSP
For development only
Not Used
Not Used
Not Used
LED 10, CH1
OFF/ON HOOK status
Red for Off Hook
Not Used
On Hook
LED 11, CH2
OFF/ON HOOK status
Red for Off Hook
Not Used
On Hook
LED 12, CH3
OFF/ON HOOK status
Red for Off Hook
Not Used
On Hook
LED 13, CH4
OFF/ON HOOK status
Red for Off Hook
Not Used
On Hook
LED 14, CH5
OFF/ON HOOK status
Red for Off Hook
Not Used
On Hook
LED 15, CH6
OFF/ON HOOK status
Red for Off Hook
Not Used
On Hook
LED 16, CH7
OFF/ON HOOK status
Red for Off Hook
Not Used
On Hook
LED 17, CH8
OFF/ON HOOK status
Red for Off Hook
Not Used
On Hook
The first four channel LEDS are also used during startup to signify:
LED 1 = BICOM driver loaded
LED 2 = Scandisk completed successfully
LED 3 = CoSession Host loaded successfully
LED 4 = Voice Mail started successfully
After system is up and running these LEDs are turned off, and all channels are ready to receive calls.
When Voice Mail fails to start, all eight channel LEDs and the BCLR LED (AP1) are on.
Installation Instructions for VMP( )-U40 ETU
31
July 2004
Electra Elite
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Installation Instructions for VMP( )-U40 ETU