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Why Teleco?
Stability.....
Teleco has been family owned and operated serving the NY and NJ
area since 1978. For 30 years, we have been helping local
businesses grow and prosper. In today's every changing telecom world, it's
comforting to know your vendor has a long, stable track record.
Teleco is a full service telecommunications company, specializing in
installing and servicing digital business telephone and voice mail systems.
We carry systems
from 4 phones to 400. We carry only top name brands and offer very
competitive prices. We also carry a full line of
ancillary telephone system equipment
including headsets, commercial on hold systems, and much more.
We are members of the Better Business Bureau in
New York and
New Jersey, so you can buy from us with
confidence.
Expertise....
Teleco is an authorized dealer for NEC and Toshiba, the
number 1 and 2
manufacturers of business telephones in the country. It is
vital that your vendor be an authorized dealer for your hardware in
order to give you the full benefits of the manufacturer's warranty,
technical support, software upgrades, and installation expertise.
You can also be assured that your authorized dealer will be able to
support your system for years to come. Unauthorized vendors
can't provide any
manufacturer's warranty, often sell outdated or discontinued
hardware and software, can't get technical support or software
upgrades, and usually
can't program anything beyond the most basic features.
Teleco never uses sub-contractors. All of our telephone
systems are installed and serviced by are own factory trained, certified
technicians.
Teleco's sales people are experts. Our sales staff is not
just sales certified, but many are trained, certified technicians as
well. Whether you need a basic telephone system or
advanced features such as automated call distribution, voice over
IP, and unified messaging, Teleco's sales staff can help you decide
which technology to deploy to help your business grow and prosper.
Customer Service....
We service everything we sell and offer 24 hour, 7 day a week
support. Teleco offers service contracts to protect your valuable
telephone equipment and to guarantee you the fastest service
around. We never use subcontractors, so you know you'll always be
serviced by our own factory certified technicians. You can
submit service calls by phone, fax, or email.
And most importantly, we think of our clients as partners, not
just customers, and we take that relationship very seriously.
Your success is our success. Teleco
will work with you, before, during, and after the installation to insure that you
take full advantage today's technology, without breaking the bank.
The Teleco Difference....
The most important part of any telephone system is the
installation, training and support. No matter which system you
buy, if it's not installed right or you aren't trained
properly,
you'll never be happy. At Teleco, we take our time to
install your new telephone system the right way. We always
schedule an extra day for your installation so that nothing is
rushed. We offer
unlimited user and administrator training, so when we leave everyone
at your company will know how to use their new phones and voice mail.
We offer free follow up training 1-2 months after the installation
and if any programming needs to be changed, that's free too. We print custom
designation labels for all of your new telephones, so every
feature is clearly marked. Teleco has toll free telephone and email
technical support if you ever need help with the many features of
your new NEC or Toshiba telephone system. If your system is
equipped with Remote Administration
hardware, then we will administrate your system free too.
Choices....
Teleco knows that buying a telephone system can be a major
expense for a new or growing company. We don't want that to
stop you from getting the technology your business needs.
Teleco offers telephone system leasing, we take all major credit
cards, and can even arrange for payment plans with little or no
money down.
Why Toshiba and NEC?
When buying a new phone system, it's absolutely vital to go with
a major name brand. Would you spend $3,000 on a new big screen TV
from a company you never heard of? How about $20,000 on a new car
from a no name company? Of course you wouldn't and you shouldn't
buy a phone system from a company you never heard of either and
here's why.......
Choices....
Major brands, like Toshiba and NEC, have rigorous screening
processes for dealers. It takes a huge commitment of time and
resources to become a dealer. There are also many dealers in every
state. NEC has over 50 dealers serving NJ alone. This assures
you competitive pricing, fast service, and a host of options today
and in the future.
No Name brands often have to grant protected territories to
entice dealers to sell their products. That means that
your dealer might be the only one for 50 or 100 miles. If you have
any problems with your dealer, you might find your self with a
telephone system
that can't be serviced or service that is extremely expensive.
Longevity......
Major brands, like Toshiba and NEC, sell hundreds of systems a
week and certify dozens of technicians every year. This allows them
to support their telephone systems for many, many years. Major
brands continue to manufacture brand
new parts for discontinued systems for 5 or 7 years or more.
This assures you will always be able to get parts in the future. No
name brand parts are often hard or impossible to find and can be
very expensive and no name brand technicians can be even harder to
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